My 87 yo mom has been at The Willows at Hamburg for 18 months, first in the skilled nursing unit,…read moreand then in the personal care unit. I've heard so many horrible stories about nursing homes that we were really worried when it came time to place mom. Within a week or two of settling in, we knew we had made the right decision. Great care is taken to see that the facility is clean at all times. We've never had an issue in this area. Residents are kept busy and engaged with numerous activities including weekly outings, daily devotions, and Friday happy hour with live music. They really enjoy this. A brunch buffet for residents and their families is held monthly. Staff is extremely friendly and treats us like family. One thing I'm extremely pleased about is that management listens to residents and acts quickly to implement any suggestions given. I've never seen anything like that in a large company. Having a wonderful therapy department in-house is a huge benefit. Know this is long but I can't say enough about how pleased we are at this facility.

We agreed to pay nearly $7,000 per month for skilled nursing care for my mom. However, The Willows…read moreultimately decided not to accept her because they anticipated that her private funds would be depleted within about a year and that she would then need to apply for Medicaid. Thank goodness we found out they are mercenary and care only about money before entrusting them with her care. They only care about money, and I find that to be predatory. Hopefully, you will think twice about entrusting someone you care about to the Willows at Fritz Farm. I was disgusted to hear the final comment, "She is sweet, I am sure you will find somewhere that will take her". Gross

Back in the spring of 2022, my wife spent 12 days in in-patient rehab at PAM after being severely…read moreinjured in a car accident caused by a reckless driver. The facility was absolutely spotless and the staff was engaged, attentive, committed, and caring. It was a great experience for my wife at a time when she really needed it, and I knew during her stay there that I could rest assured that she was getting the best possible care. We were offered the option of Frazier or PAM, and we would have been on a waiting list for Frazier. So glad we were "forced" to go with PAM!

This facility used to be Southern Indiana Rehab Hospital. Though, in early December 2024, it was…read morebought by PAM rehab and then renamed after the company. There is another location south of here in Clarksfield, Indiana, but this is the North location. This facility is deemed an acute one which takes patients who have had a stroke or a traumatic brain injury and rehabilitates them until they are maybe at least able to feed themselves and possibly walk. My primary care physician recommended this location for my mother, who had a stroke around Thanksgiving and spent three weeks in the hospital. Before the stroke, she was very active, independent and could care for herself. After the stroke, she needed to have some rehabilitation and therapy before coming home. Other facilities wanted to throw my mom away into long-term care and not really give her a chance or opportunity to attempt to rehab herself. The intake agent for PAM Health was NOT like that and she said the staff at the facilities do not have that attitude either. She took care of everything that facilitated my mom being transported from the hospital to the rehab location. Everyone who was associated with the care of my mother was amazing. They were caring, empathetic, and patient with her needs, but also challenging with her therapy when needed. In addition, they were communicative with me in terms of identifying her needs challenges, diagnosis and prognosis. I really appreciate their candidness and empathetic nature. I would not have been able to endure this whole process without them. If any other traumatic things happen to me or any of my family members, I would definitely try to get them into this facility.

So many exceptional staff; we hesitate to name them (afraid that we will inadvertently leave…read moresomeone out), but we do have to give a special shout out to Steve Clay, the kitchen manager, who goes out of his way to ensure that everyone ( including those of us on special diets) receive nutritious and varied meals. So important in the healing process!

do not work here or send your loved ones here. i am a worker here and the workers are snobby and…read morerude, and they are outrageously rude to the residents here. the workers put on a show for people who come visit their loved ones, all the nice, and happy, and smiles you see is all fake! today October 23, 2025 a nurse here was telling other nurses that a resident here was not liking the idea of him have a catheter, so he got upset and was saying he didn't want it on himself, and he was moving around, and the nurse told the other nurses she snatched him by his feet and yanked him to the edge of the bed and yelled at him in his face "you're going to keep this f**king catheter on rather you like it or not" she was demonstrating how she was pulling him as if she was proud of herself. this is a elderly who has pain and is fragile!!!! anything that you accidentally missed of your loved ones belongings after they've passed away, the nurses either throw the items away or give them to other residents or take them home for themselves.... to me that is just very disrespectful. about 2 weeks or so ago, i over heard a resident telling a nurse that another nurse slapped her in the face :( this place is just awful, and it's too expensive.

The caring staff and attention to medical needs make Parr's at Springhurst the premier Personal…read moreCare facility in the area!

Springhurst Pines (Parr's) is an amazing and wonderful place. The facility is up to date, the…read morestaff is stable, and the care is of the highest quality. It compares very favorably on cost as well. My mother has resided in the personal care level section of Parr's for the past four years. She came in overmedicated and in a wheelchair. She is now fully cognizant, able to go about independently on a walker. All of this was accomplished through the Parr's staff. They work very hard to assure personalized attention to both residents and their families. They are truly a blessing. I recommend Springhurst Pines without reservation.

So far so good, my mother has been there a week, and they have been very nice and helpful. The…read moreplace is very clean and homey we moved her there from the Atlantis, where she received terrible care, and could not even get out of bed now she is doing so much better with the care that they've given her, they are shortstaffed like every other place, but the energy they put into their work, makes up for it. ,

From the owner: For more than a century, Otterbein has remained committed to providing senior housing options that…read moreprioritize respect and foster a sense of community. Originally established in 1912 as the United Brethren Orphanage and Home for the Aged, Otterbein transitioned its focus to elder care during the 1960s. Recognizing the changing needs of seniors, Otterbein emerged as a trailblazer in contemporary senior lifestyle solutions, introducing some of the first Continuing Care Retirement Communities (CCRCs) in the country.

My mother has been there and I was glad that she was close. When she calls for someone, no one…read morenever comes. She will page numerous times and never come back. The food is terrible. Also, apparently they don't give the patients baths.

My Mom was just rehabbed at this great care facility. The staff is warm and caring, and the…read moremanagement is all in when it comes to getting the proper care for each individual. From the time I took her there until the time she was well enough to leave and come home with me, I can truly say she was under the best care possible. The management took the time to explain the process and to set-up the discharge plan from day one. They were always available for any questions I had, and even was there on a Sunday afternoon when I didn't expect them to be there, which helped get her home a day earlier than we had thought she could be discharged. My Mom says she really enjoyed her experience there and that she thought the entire staff treated her very well. I would surely recommend this facility to anyone in need of rehabilitation. If you decide to enter someone from your family, I am certain you will have the same experience my Mom and I had. George Patrick

This is a wonderful place for your physical therapy needs. They are the most supportive, caring…read moretherapist. They are knowledgeable in their jobs and do it very well. Would definitely recommend to any of my friends and family. Making an appointment is super easy.

They leave you in restroom for over an hour! When hit call button takes longer than 15 min!…read moreBeautiful building with ugly attitude people working here! State needs to look into this facility! When someone you care about and staff not helping! Will say the rehab lady has been wonderful and lets you do your daily tasks with understanding!

From the time that I stepped into Emerald Trace for short term rehabilitation, I was made to feel…read morewelcome and at home. The staff was exceptionally kind throughout my stay. I received very good care while I was there and it felt like staff was truly invested in providing the best care possible. If you or your loved one are looking for quality care given by skilled, caring staff, I would highly recommend that you check out Emerald Trace.

Great place to pull your life together I love these people so much! I met my wife here, we have a…read morebeautiful little boy now. Our foundation started right here though these people taught us how to live our lives not just clean and sober but how to help each-other. This place is a rehab but it's so much more than that.

I have known Wayne Ross since he was a teenager. He is a very sweet humble person who has had it…read morehard at a young age, But he came into our family and God saved him and made him who he is today. He will always be there for you and help you find your way with Jesus and begin to live a good life.

Great care in a clean, welcoming environment. The staff are attentive and friendly, and the therapy…read moreteam provides excellent support for recovery. A great choice for both rehab and long-term care.

Harrodsburg Health and Rehab is a great place to work. The residents are absolutely precious and…read morethe employees here go above and beyond to help each other and the residents.