Generations of my family are interred here and this is sacred ground to us. If only some of the…read moreemployees treated it as such. Was recently there on a frigid January afternoon and I was the only visitor on entire property to enjoy my yearly visit of reflection, prayer and solitude. Unfortunately, 3 disrespectful employees shattered an otherwise brief visit of prayer. I understand that they have jobs to do but I gave them every benefit of the doubt but that respect was not reciprocated. While in the mausoleum to have my moment of peace, 2 men and one middle aged brunette woman made extreme amounts of noise, laughing, loud banter, banging of brooms (who knew putting a broom and dust pan in a closet could make such prolonged and exaggerated noises). The final straw was at least one of them using loud speaker phone to communicate and proceed to sit in a chair and watch tik tok videos on exaggerated volume. That was when I pulled back my acceptance of "let them do their jobs". No excuse for this level of disrespect. This is not an enjoyable 15 minute visit once a year for us so let us cope in at least a space that visitor and employee coexist in respectful silence. You do your job as such and I will pay my respects and be gone in 15 minutes. Your youtube videos can wait until you get back in that truck you kept running outside the door.

A Holiday September is when you take the entire 9th month of the year off work. Whereas a Holly…read moreSeparation is when you split up with your gf Holly Hunter, or your bf Holly Johnson of Frankie Goes To Hollywood, or you decide to stop watching Golightly scenes in Breakfast At Tiffany's. You can't split up with Buddy Holly because he is deceased. However he isn't buried in this cemetary. Anyone who is, though, has a beautiful final resting place. Way up in the northern reaches of Cheektowaga, this peaceful idyllic graveyard is enormous, and very haunted. I've been in here at night, a long time ago, with a very good friend, and it's very scary. It's very close to Forest Lawn as my favourite resting place in the area. If I were to be buried in WNY it would be either here or at Forest Lawn... but honestly, probably here because it has personal memories for me, of days when I was 17 and had no idea who I was. In some ways I miss those days and in some ways I don't.

We met with Peter on Wednesday preceding the Wake. He was very easy to work with, super…read moreaccommodating and made many helpful suggestions. The hall where the service took place was beautiful, besides sympathies, the most common thing I heard was about how great the place looked. They had a couple comfort animals running around and a staff member was always unobtrusively available. They made a wonderful slideshow out of the pictures we gave them. Digitized everything. The most touching part was a display they made, we had discussed interests, hobbies and such. They made a whole display out of the things we talked about with some pictures added on.

AVIOD. If I would give this place negative stars, I would. The are very rude and not considerate…read morehere. For a funeral home in which you would like to be taken care of at a very sad time, it is the worst experience I have ever had. They do not care about the fact you are saying goodbye to a loved one. I ordered a beautiful spray of flowers to be delivered, and when the flowers arrived, the funeral home sent the flowers back because they are not what they wanted. Even though it was the family's wishes for an full open casket, hours before the showing, they closed half of the casket and told us they would never leave it open (even though that is what we were told and planned). When confronting the problem, the owners were very disrespectful. Therefore I beg you to please avoid this place. Go someplace else and say your goodbyes and prayers at a funeral home that will take care of your wishes. This place ruined saying goodbye to a very special family member.

I'm no expert on cemeteries but I liked St. Matthews. Was a good place to be reflective and it was…read morepeaceful and calm.

We've always done all of our family's funerals here. The woman who owns it, I've heard her yell at…read morekids more than once for being slightly rambunctious. You don't yell at a child during one of their family members' funerals. That aside, the man who prepared my grandmother did such a beautiful job, it was the best I've ever seen. It gave us such peace because she seemed so tranquil and beautiful and at rest.

We buried my great-aunt here yesterday. This is a beautiful park, with many different grave areas…read moreseparated by well-maintained roads. The most interesting feature in my opinion is that there are no gravestones at all; the only markers are metal plates that are flush with the ground. I feel that this helps the park retain its open, free appearance. It's nice.

Had my mom's funeral at John E Robert's. Everything was just beautiful. Room was simple and…read moreelegant. Anne provided 2 slide shows that totally captured our entire family. Working with Anne was so easy. She was kind, efficient, and quick to respond to any questions or concerns. Her staff was very warm and helpful as well. They kept things on task. We had severe time restraints and Anne and her staff stepped up to accomplish it all. Can't say enough about how grateful I am. Please consider John D Roberts for your funeral needs

You're at the most vulnerable time of your life. It's stressful, overwhelming and you hope you're…read moremaking the right decisions. I highly recommend the John E Roberts Funeral Home for their meticulous organization that is personal and not perfunctory. Everyone on staff was genuinely warm and understanding. From coordinating church service, military honors with flag presentation and a bronze plaque at his gravesite for Veterans to the flowers on my father's casket (gorgeous white lilies and ranunculus) it was beautiful and understated. Our family didn't feel rushed or pressured at the wake or the service and burial. The personal service set it apart from other funeral homes: I'd been to two services for my grandmother and stepfather 10 and 15 years ago and they were cold and impersonal compared to John E Roberts Funeral Home.

My grandmothers funeral was held here this week the staff was extremely helpful and did a fantastic…read morejob helping with everything. Really a godsend for my parents and family

Recently had my husband's funeral arranged through Lakeside in West Seneca. I worked with Charles…read moreand Joshua. They were amazing. They and their staff provided a comforting, personalized wake at the West Seneca location. My husband, who was a Viet Nam vet and later went on to work at and retire from VA in Buffalo, had what I'm sure he would have loved. The veteran and national honor provided was wonderful. I mentioned(and others agreed) that this was the perfect place for him to be remembered. The staff took care of everything down to the smallest detail to make this difficult time manageable and as stress free as was possible under the circumstances. They made sure every detail was done to our satisfaction and answered any questions we may have had. They offered advice and suggestions when requested, and we were unsure as to what to do but never pushed anything on us . Planning the final remembrance for a loved one is never easy but Lakeside showed compassion and professionalism throughout the entire time. I would not hesitate to recommend Lakeside in West Seneca to anyone who wants their final wishes for loved ones done perfectly. They could not have done anything better.

Unfortunately, we had to call on Charles and his team when my brother passed in January. Mark was a…read morefixture with Dad during their coffee hour on Wednesdays to help others go through the grieving process. Mark's death was hard and Charles and the team were tentative to our needs, made us feel like family and welcomed us with open arms. As the youngest, it's hard to have to deal with loosing half of your family within 3 yrs of each other. I wish death would never happened, but Hamburg is blessed to have this funeral home to assist in your darkest hours.