Had my mom's funeral at John E Robert's. Everything was just beautiful. Room was simple and…read moreelegant. Anne provided 2 slide shows that totally captured our entire family. Working with Anne was so easy. She was kind, efficient, and quick to respond to any questions or concerns. Her staff was very warm and helpful as well. They kept things on task. We had severe time restraints and Anne and her staff stepped up to accomplish it all. Can't say enough about how grateful I am. Please consider John D Roberts for your funeral needs

You're at the most vulnerable time of your life. It's stressful, overwhelming and you hope you're…read moremaking the right decisions. I highly recommend the John E Roberts Funeral Home for their meticulous organization that is personal and not perfunctory. Everyone on staff was genuinely warm and understanding. From coordinating church service, military honors with flag presentation and a bronze plaque at his gravesite for Veterans to the flowers on my father's casket (gorgeous white lilies and ranunculus) it was beautiful and understated. Our family didn't feel rushed or pressured at the wake or the service and burial. The personal service set it apart from other funeral homes: I'd been to two services for my grandmother and stepfather 10 and 15 years ago and they were cold and impersonal compared to John E Roberts Funeral Home.

A strange thing to review I'm sure, but my experience with this funeral home was about as good as…read moreyou could expect for a difficult situation. The workers were accommodating for anyone to speak up, come early for private viewing and plenty of water and tissues readily available for public use. The viewing room we were in was rather small but perfect for the small family crowd we had. I appreciated having a somewhat private room across the hall for those moments where you need a minute to be alone. The parking lot was small and became a bit of an issue during peak times. Also, because it's on the corner of several main roads, it's easy to pass if you aren't familiar with the area or to get lost in the tops plaza behind it.

My grandmothers funeral was held here this week the staff was extremely helpful and did a fantastic…read morejob helping with everything. Really a godsend for my parents and family

Top of the line funeral home!…read more Extremely generous and thoughtful throughout my whole process of planning. I felt very welcoming like they were apart of the family from the moment I walked into the door. I will never use any other funeral home ever again!

After my Husband lost his battle with cancer I asked my sister to handle the financial aspects…read more(using my funds of course) of his funeral. I had already pre-planned it, all she had to do is write a check. I called the funeral home 2 days before the funeral just to make sure they had everything they needed. They asked me to hold for a moment... He THOUGHT he put me on hold. He DIDN'T!! I heard him tell his colleague "I really don't have to deal with her or their faggot brother. The sister is the one paying." I immediately hung up. I was completely astonished that someone could possibly speak that way about family members who've just lost their loved one. Incredibly DISAPPOINTED.

Recently had my husband's funeral arranged through Lakeside in West Seneca. I worked with Charles…read moreand Joshua. They were amazing. They and their staff provided a comforting, personalized wake at the West Seneca location. My husband, who was a Viet Nam vet and later went on to work at and retire from VA in Buffalo, had what I'm sure he would have loved. The veteran and national honor provided was wonderful. I mentioned(and others agreed) that this was the perfect place for him to be remembered. The staff took care of everything down to the smallest detail to make this difficult time manageable and as stress free as was possible under the circumstances. They made sure every detail was done to our satisfaction and answered any questions we may have had. They offered advice and suggestions when requested, and we were unsure as to what to do but never pushed anything on us . Planning the final remembrance for a loved one is never easy but Lakeside showed compassion and professionalism throughout the entire time. I would not hesitate to recommend Lakeside in West Seneca to anyone who wants their final wishes for loved ones done perfectly. They could not have done anything better.

Unfortunately, we had to call on Charles and his team when my brother passed in January. Mark was a…read morefixture with Dad during their coffee hour on Wednesdays to help others go through the grieving process. Mark's death was hard and Charles and the team were tentative to our needs, made us feel like family and welcomed us with open arms. As the youngest, it's hard to have to deal with loosing half of your family within 3 yrs of each other. I wish death would never happened, but Hamburg is blessed to have this funeral home to assist in your darkest hours.

My family began using Amherst Memorial Chapel in 2006 when Leon Komm was the proprietor. His…read morehandling of my grandmother's funeral and the reinterment of my grandfather was beyond reproach. He was kind, compassionate, and caring every step of the way. Fast forward to 2022, when my mother passed away, and then later that same year, my father. By that time, Leon had retired and Mitch Steinhorn had purchased the business. Mitch handled both my mother's and father's arrangements with the same grace, professionalism, and compassion our family had experienced for years. Four years later, when my aunt passed away, we once again turned to Amherst Memorial Chapel. Once again, Mitch guided our family through a difficult time with kindness, dignity, and genuine compassion. Our family is deeply grateful for the consistent care and support we have received over the years.

Mitch and staff were extremely helpful and compassionate during our time of need. They offered us…read morecomfort and peace of mind during a difficult time.

It's a cemetery, I don't have many experiences with cemetery's. i do have to say that I did love…read morethe care taker slash grounds man waiting on the side to shovel the dirt. For such a personal experience it felt intrusive having the facility pick up truck lined up with our vehicles. Also there is no place to sit, I think this experience solidified that I want my headstone to be a bench if I have one.

I have relatives who are buried at Mt. Calvary, the United German and French Cemetery, and the…read moreBuffalo Cemetery. The grounds are nearly always immaculate at the cemeteries (2020 was a rough year due to COVID-19-related staffing issues) and the employees I've dealt with have been polite and conscientious. For instance, in late August, I encountered a problem with a yellow jacket nest next to a relative's grave. Matt and his crew took care of the problem within 24 hours.

It was part of the package in Lombardo Funeral for a loved one this August. I have no complaints.read more

I am still waiting to be contacted. The message included my request for paying for services for…read moreboth me and my husband. Just pick up body and cremation, No service, No pictures just a simple collection and service. We don't want our only son to wonder what to do, just like I faced when my father passed. We would appreciate getting this done in a timely manner. I can't believe nobody has called me back, I guess they would rather take advantage of the grief than prearranged death that contains no pressure on love ones. Maybe I should have just left a number and no message. Thank God I wasn't waiting to have them pick up someone dead.