I've been dealing with this store for about twenty years and my experiences with them have never…read morebeen less than excellent. Their staff are not only friendly and efficient but also extremely well-informed about their merchandise and willing to give advice; this is important to me because I have the mechanical aptitude of a mildly retarded gerbil. I've gotten the same attention whether I was buying two screws or a new Weber grill, and no one has ever tried to upsell me. My most recent experience was buying, yes, a new Weber grill from Jim Carmalt. He was exceptionally knowledgeable about every aspect of their stock and how best to use it. It was almost like talking to an old friend who had my best interest as a high priority. I thin of Village Hardware as sort of the anti-Home Depot/Loew's, I get personal service of a high order and always leave confident that I have a high-quality product and even higher quality advice. This is retail as it should be.

I found a part for a 1950s light that was not in stock at Home Depot! Andy immediately helped me…read moreand went above and beyond!

Very pleasant experience with this company. Scott the owner was on time, polite, explains what he…read moreis going to do. Reasonable price.

D&L Granite did a great job on my project. From my first phone call to the final install they were…read moretimely. Jose was kind, accommodating and made sure to clean up any mess left behind. The countertop was installed and the seams were barely visible. That shows these folks care about the quality of their work. I would have given D&L Granite 5 stars, but I was a bit disappointed by the fact that there was only consistent use of masks by Jose and not everyone that was on the project. Since this project ocurred in a vacant property I didn't make a big deal. Had it been in a property with tenants/owners I would have spoken up. Whether you believe Covid is a real thing or not I think it's all of our responsibility to wear a mask. If not for yourself for the sake of others. Your business depends on your workers and your workers depend on the business. Although I wasn't too happy about the masks I will call D&L Granite for future projects. Thank you all for your quick and efficient work.

Everything was quick and easy from setting up the visit for inspection and the date of the install…read morewas quickly set up and and on the day of the work they came right on time and finished faster then I thought they could. They even let me pay with cash app. Jose was very helpful and Darwin went out of his way to explain what he was doing and through in a free sink.

I had a great experience selecting and purchasing gravel and landscaping rocks for both my driveway…read moreand a backyard retaining wall project. The staff was incredibly helpful and friendly, taking the time to explain the different types of materials and helping me choose what would work best for my project(s). You can really tell this is a family-owned business--they care about their customers and make sure you're satisfied. Everything was organized and easy to access. A much better experience than Home Depot or Lowes. The personal service and knowledge made a huge difference, and I'll definitely be coming back for future projects. Highly recommend!

Very helpful staff. Great selection. Good location. We got a pallet of flagstone. Great prices.read more

They always do a great job and respectful. They've been my go to for my AC replacement and toilet…read moreseal fix too. I also feel they are honest about what I need too.

I had a mixed experience. Before scheduling, I asked about the process and any fees, and no visit…read morefee was mentioned. At the end of the appointment, the technician brought up a $60 visit fee, which was unexpected and made me feel obligated to pay since it was not disclosed upfront. While the technician was respectful, the assessment felt incomplete. He did not enter the crawlspace to evaluate sump pump placement (the main reason for the visit), and I later learned the information provided about the hose bib location was incorrect. As a first-time homeowner who is very detail-oriented, I found the lack of transparency and thoroughness disappointing. In addition, the estimate was so overpriced.