Took my car in for a wash this morning. Paid extra for the works because I haven't been able to wash it myself for a while, and tipped the guy for wiping it down for me. Got home and upon more inspection, it was not clean at all. I ended up spending over an hour cleaning my windows and my tires. They were disgusting. Not going back here. read more

I have used Willow Creek Auto Spa car wash on multiple occasions. My preference is their drive-through touchless car wash, which base price is $10. There are typically one to two teammates who wipe down the car, following the wash. So for a couple of bucks for tip, it still ends up being a great deal. read more

Had my truck detailed, it came out looking great, very pleased with the work. I have also used the wash system several times and my vehicle looks great and they dry it off. read more

Great service! Car got completely cleaned and was super cheap! Have been coming here for years and never disappointed!

The $10 carwash does a horrendous job. No wash at all. The soap just rinses off your car and down the drain. One of the worst car washes in the western United States. All the dirt was still on my car after I drove out. REFUND ME. Goodluck if it even reads your card!! It took me 7 tries! Absolute ripoff for $10. WC Auto Spa needs to be CRIMINALLY INVESTIGATED. GHETTO CAR WASH. SHUT IT DOWN. read more

I went there a week ago to wash my truck. Everything was out of service except for wash and rinse. I tried again today, and it was the same even in a different bay. The wash took forever to actually dispense soap, and the soap in the brush did absolutely nothing because the brush needs to be replaced after a minute and a half I stopped the wash because I realized nothing good was going to come of this visit. I am very disappointed that this car wash has deteriorated to as bad as the Chino Valley auto wash. Come on people get it together. My truck is still as dirty as it was when I came and even worse because there is no spot free rinse there are water spots all over it! Complete waste of time and money! read more

***RIP OFF - BEWARE*** I used the self-serve car wash that said it costs "$4.00". Paid with a credit card. Just needed to rinse my vehicle off for a few minutes but, the pressure washer wand kept going. So I pressed the RED BUTTON to stop/ shut it off per the instructions that said, "Attention Credit Card Customers: You must press the RED BUTTON when you are through using the wash or your credit card will be charged the $10 MAXIMUM CHARGE." ***MY CREDIT CARD WAS CHARGED $15.00*** read more

Willow Creek Auto Spa - I pressed this Red Button BEFORE the time expired to stop/shut off the pressure washer. Maximum charge is $10.00? MY CARD WAS CHARGED $15.00 - Car Wash Near Me - Prescott, Arizona

No soap. Cold water wash. No spot free soft water. They should just close and quit. Total ghetto operation.

Used Debit card for payment starts at $4 a wash. I was up to about $8.50 ( Couldn't clearly read under there faded, scratched up screen. but I saw the $8 and something cents.) I pushed my RED BUTTON to end session and was still charged $15!!!!!!!!! I see the charge this morning. I tried calling for customer service but of course no answer NEVER GOING BACK HERE AGAIN.I don't take my car through a regular car wash. NEVER AGAIN WILL I GO TO THIS AUTO SPA. I have gone a few times and never had this problem. Shows their true colors. And no one is ever present to help you, or if you get a complimentary car wash from your car dealership, I don't think they like it. There is an auto spa closer to me and I should have just went there. Their self wash starts at $2.50. they always have soap and great customer service. Lesson learned. read more

Shitty place. Please do not come here they were out of many options, I came here with my girlfriend to wash her car. The air dryer didn't even work. Took me 8$ to wash the car and it left streaks all over my car read more

Willow Creek Auto Spa - Wash - Car Wash Near Me - Prescott, Arizona

Jenky. I got the complimentary car wash card from Findlay Subaru and there was nobody there to take it so I paid $12 and it didn't even clean the car. The pre-soak didn't work at all. Everything else was jenky. The 'dry' session was squirting water on the drivers side while simultaneously blowing air from above... Subaru should not even bother handing these out, it's insulting. read more

One of the change machines worked so i was happy. I put in 3.00 and then the coins got jammed. I pounded on the metal to shake them loose. 3 dimes rolled out. Could not put more quarters in. Now I'm mad, but hey I will vac out the inside. hahaha I may have well used my dust buster from 1989. Very poor suction. I actually drove to town to use this place. NEVER Again!! read more

I just left there, it was my first time going into the car wash (I've used the self serve before, never again, the hose was snapped off of the brush making me use the hose to apply the soap then rinse), this time I drove up to where a guy was taking money and pre washing a car, I found out I was in the "touch less" machine. I paid for the most expensive wash (10 bucks) and gave the guy a 2 dollar tip, I drove in and the machine did its thing, but after the last pass on the drying cycle the machine came by from rear to front with water squirting from it which re wetted my car, then the machine said to exit and to exit I had the drive past the machine which was still squirting water. As I was waiting for the machine to finish I saw the guy that took my money and 1 other guy hand wiping down a car that had exited the brush side of the car wash, I figured that they would wipe my soaked car down for me, but they had disappeared, when I exited I sat where the previous car had got wiped down and there was not a soul to be seen. I left, went to the vacuum area, looked at my car and decided to not spend any money on their vacuums. That was the last time I will use Auto Spa read more

Willow Creek Auto Spa - These 2 pics are after I exited the touchless car wash. - Car Wash Near Me - Prescott, Arizona

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No spot free-again! Used to be 2 bucks. Now $4. Bring coin or cash-no cc access. Don't wash here. What's the point if there's no spot free? read more

TOUCHLESS car wash is AWESUM!!!!!!!!! They dry the car off nicely as well when you pull out! $10 for deluxe wash is a deal!!!!!!!!!!

Absolutely do not recommend! Yesterday I went and purchased the big dog wash, $10. I didn't even get the back of my car somehow. The self-service dollars are crappy and it's a four dollar minimum which is insane. I will never go back here again. read more

Poor customer after service. So day after my excellent experience at car spa wash, that same day rained. I inquired if business honored a rain check. Attendant responded no, just the minimum wash would do, to no avail was my request given. To bad this small jester would have taken little time, no customer was waiting. Sad to say read more

Went by the car wash today and put four dollars into the machine just to find out that they were out of soap and nothing at all would turn on. Pulled out and pulled into the next stall and the same thing it was out of soap. Four dollars for four minutes is a rip off, the one on Gurley Street is two dollars for four minutes and everything works. This place looks like a complete dump with zero maintenance read more

They did a decent job on washing my very dirty car. I live 3 miles up on a windy, dirt road so there's always a lot of dirt on my car.

Really enjoyed the experience the car came out looking brand new. Clean inside and out.

I got a "complimentary" wash from Subaru so I decided to try it. I paid 2$ to upgrade to the premium drive through wash-not sure it's worth it. The machines and manual wiping the guys running it got about 80% of the dust off my car. It was not dry and there was still plenty of sap on the car after running through the machine so i spent another 15 mins wiping off areas missed with my microfiber cloth and turtle tar&bug remover. Vacuuming costs extra so I skipped it till I go back to Richie's next time. read more

DO NOT LET THEM TOUCH YOUR CAR! After having my car washed here I discovered plenty of new scratches on my new car. The attendant pushed one of my mirrors in that is not supposed to be pushed in manually, it's electric. And to top it off, even after being wiped down after the wash the front and back were still filthy. Very displeased! read more

Willow Creek Auto Spa - New scratches after my car wash - Car Wash Near Me - Prescott, Arizona

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After applying pre-wash spray, water failed, leaving pre-wash chemicals on car. By the time the single attendant fixed the problem, the pre-wash had left noticeable streaks on the hood. These proved to be unremovable with the use of soaps, windex, high-tech auto shampoos or anything else. Owner offered to run car through the wash. Since car was already (just) cleaned, I pointed out this was not the problem and might worsen it further. Owner's detailer said he thought he could take out the streaks with 30-40 minutes of simple buffing. Owner wanted me to pay for it. Since it was his chemicals and his water system failure that caused the problem, I did not feel this was a fair solution. read more

The place is decent, your average automatic car wash. I love supporting small businesses, but if we're 100% honest, the only reason most people choose this place over ocean blue less than a mile away is the self serve area with the handheld pressure washers. Out of the 4 stations, only 2 of them are actually usable with all the modes working. The automatic wash part is decent. read more

The first time I washed my RV at the Willow Creek Auto Spa, there was no soap in the bay so I moved to another bay. No soap there either. I told the employee. He eventually came out to fill the soap. He was in no rush. Since I don't want to drive to Dewey to wash this RV, I went back to Willow Creek. There was soap this time but the brush scratched the crap out of my RV, not only in the clear coat but also the chrome. The scratches show everywhere the brush went...which was all over the RV. I didn't notice this till I got out of the bay. I will never go back. Going there was a $400 mistake. read more

Went there for a quick wash through the touch free tunnel. No line when I arrived. Wash was very quick, and the gentleman who dried my car was very thorough; I think his name was Chris! He's a tough working employee, so don't forget to tip these guys. Overall great experience and I'll definitely be back. read more

WARNING! Car wash ruined our plastics and paint finish with spots that will not come out! When we addressed it with the manager, he rudely said we were liars and that he would charge us for trying to fix the damage. He then proceeded to insult us and walked away. He was unbelievably rude to a female customer too...what a man. Total JOKE...save your time and more importantly, SAVE your car. read more

Worst wash ever. My truck came out of there as dirty as it went in. Not to mention a 4 inch scratch on my rear left quarter panel. The guy doing to prewash and drying might as well stay home....total joke! read more

Tom helped me out with a brushless wash because I would hate to scratch my paint, he got fresh wash for me and everything and assured me my car would be okay! Never have I been to a car wash and had such absolutely wonderful service, he was so so kind and thoughtful and made my lil kia feel like a ferrari! I've never been to this car wash but I will now bring going weekly just so I can chat with Tom some more! He is an A+ and employee and takes great pride in his work! Go tom!! We'll be seeing you next week for a wonderful wash again. read more

I hate to give this place a bad review because it's close to my house and I like to wash my car by hand. The last 2 times I have been here there was no soap in the high pressure spray or the pre soak. I even went to a different bay to see if they worked and once again no soap came out of the pre soak and just a little bit came out of the high pressure. I guess I will have to find a new place to wash my cars, it's really a shame because this place is in a great location. read more

Very disappointed that the last 2 times I used the self serve car wash there was no spot free water. Unfortunately, they do not put a sign posted so I lost $2.00. The worst part is that by the time I got home I had water spots and had to hand wax my truck to get rid of them. This past weekend I asked before putting money in and the young man at the drive thru car wash said that the system has not been working for weeks because the technician from the Valley has not made it up here. Suggested to him that they put a sign on the machine/device to notify clients. He put black tape over the option "Spot Free". That is great, however, it is the last step in the process, therefore, clients may not realize it is not available until they have finished washing and rinsing and go to select a spit free option. Suggestion get it fixed or put a distinct sign in each bay that warns your clients that there is no spot free water. read more

Great wash! Quick and cheap! Good Employees! Love the customer service!

Staff were very friendly and diligent in their work, the detail I had done had my '67 Camaro looking like brand new! Only place I trust with my vehicle. read more

My boyfriend and I went to Prescott to visit a friend that he had not seen for 10 years! Of course my truck was not clean, inside or out... I had a busy week!! On the way there he said I HAD TO GET A CAR WASH. Luckily Willow Creek Auto Spa was near by. I stopped and got a detail & it was so quick! Great service, great prices, and friendly staff :) read more

car was not really clean. wipe down left a film on glass. machines and handbrush still left dirt on paintjob. mediocre .

They have very shady debit and credit card transactions. They "pre-authorize" you card for way more than you need and then it changes to a certain amount that may or may not be correct later. I was checking my bank account this morning and had 5 CHARGES from over a year ago just now posted for strange amounts that make no sense. We haven't used their services for​ a while because the vacuums are NOT free and they charge a fortune to use them. AVOID this business at all cost!!! There are plenty of other car washes in Prescott that offer great service and free vacuums! read more

It's been raining alot lately and wasn't sure I wanted to waste my money to get my car washed and then have it rain! Yet I stopped anyway, they had a special Tuesday -Thursday that saved me a couple of bucks of their best wash. My car is newer and I was concerned the brushes would scratch my car. However, the younger guy approached me and greeted me very friendly like, asking how he could help me. I told him I didn't want the brushes to scratch my newer car, which wash do I want? He explained they didn't use any brushes. What you see in the tunnel are rubber coated, they have water jets constantly spraying water on your car, washing away the dirt, he said. Another worker then directed me into the 'tunnel', being sure my tires were lined up correctly. The two of them then prepped my car. At the other end they finished drying my car by hand, getting the mirrors, glass and chrome. It was the best car wash I've gotten here while visiting in Prescott. Being from Calif, I'm used to having 3-4 guys wash my car. But that cost $40. These guys were good, friendly, fast and my car turned out just fine. I'll be back. read more

Bad customer service. I had my car washed and drove home. When I arrived home I noticed the back was still dirty around the bumper and side. I returned to see if they could wash it again and they refused. They said all they could do is wipe it down with a towel. When you wipe dirt with a rag on paint you scratch it. The owner was somewhat confrontational. He told me he didn't want to argue about this. I wasn't arguing. He went into detail how they prepped the outside with a $75 hog hairbrush. He said he instructed his personnel not to wash the whole car with it. I told him I just wanted theback cleaned he seemed perturbed I willI winot return there. Too many other carwashes in town. read more

I've been here to Willow Creek Auto Spa multiple times and I've had an easy and great experience each time. I've used both the vacuums and the touch-less car wash with ease. One of the employees, Chris has helped me out a couple times and he is great with customers. read more

Stopped by just to vacuum my car quickly. The first is out of order. The second vacuum actually took my money then didn't work. The third vacuum Goldilocks actually did work. When I went to report that the second vacuum took my dollar and request my money back., I was told that you just have to push the button harder, not that I needed the vacuum any more, and they refused to give me my money back. They refused without even checking the machine. I might add it took the conference of two employees to make the decision. So essentially they are losing my forever business over a one dollar bill. Most other car washes in town offer free vacuum anyway. read more