The move in was seamless due to the amazing sales director and overall it's a fantastic living…read morefacility. I cannot overstate how professional, available and helpful all the staff are. 5 stars

BEWARE OF CLEARWATER: PREDATORY PRACTICES…read more Clearwater AL & memory care in Rhonert Park... Read before you pay a deposit. Clearwater at Sonoma Hills targets families in crisis and withholds critical information until it's too late. I have filed a formal complaint with the California Department of Social Services Community Care Licensing Division (CCLD). Sales Director H***** Sch**** pressured us by saying they only had one room left, and "I needed to grab it", then quickly collected our $8,455 from me with a written promise the deposit was "100% refundable." The place was always empty, which should have been my first clue, despite reading about some other bad experiences I naivly gave over my our retirement money under duress. She never once mentioned a refund timeline or any conditions before, during, or at the time of payment, despite having SO many opportunities, which is misleading at best, if not downright unscrupulous and intentional omission AKA LYING! My mother has Alzheimer's. Ho***e had met her in person multiple times before taking our money. When a nurse conducted a formal assessment, it was immediately clear my mother needed memory care, not assisted living ...something any industry professional who had spent time with her should have known. We were steered into a placement that was never appropriate just so they could hold a large sum of cash and likely reinvest it and make money off our backs, all while we were in CRISIS. Only after I requested the refund did H****E reveal for the first time that processing takes "3-4 weeks, sometimes more" !!! WTF Every interaction following was dismissive and COLD. A follow-up went completely unanswered. I was forced to file a credit card dispute because I was accruing interest on $8,500 for TWO BILLING CYCLES while paying out of pocket for emergency in-home care. Clearwater's response? MY dispute will delay the refund even further! Blame shift much?! This is a pattern. Large deposits collected from desperate families. Material information deliberately withheld. Zero urgency when it's time to give the money back...sound familiar? If you are considering this facility, look up their inspection history at ccld.dss.ca.gov (license #496803860) and do not pay a deposit without getting every condition and timeline in writing first. Don't be duped like me and Kindrah, and Ellen, etc

My mother has been living independently at Cogir RP for 3 years. During that time we have found…read morethe staff to be friendly and caring, everyone goes out of their way to be helpful. My mother loves the food and I have had several of the Sunday brunches which have been exceptional. The kitchen and serving staff are well trained and competent. Every week Mom plays rummy-cube and bridge and participates in exercise classes, Sunday mystery drives and many other activities. Having moved from another Senior Living facility in Sonoma County, we are very happy with Cogir RP!

My 90 Y.O. mother is there now and our family is moving her ASAP!! If you or your family needs…read moreactual assisted living DO NOT bring them here. The care team is understaffed and under trained so much so I would classify it as negligent. The upper level management has turned over 3 times this year alone and currently there is no one who is truly in charge of running things. The price to stay here is extremely high and the service is worse than a convalescent hospital. I gave this only 1 star because I can't give anything less...but it ranks ZERO

My mom just moved in last month. There are 4 other women who live there. The house is very nice,…read moreclean, all rooms have a private half bath and she loves the food and good care she receives. The administrator pays attention to every detail and we are thrilled that this residential care home is close to my house so i can visit mom whenever i like. We are very happy and would recommend this beautiful home to anyone who is looking for quality care for their mom.

From the owner: We encourage our residents to stay active physically and mentally. To do so we engage in social…read moreactivities indoors and outdoors and special events. Birthdays and all major holidays are celebrated. Books, puzzles, magazines, music, television and mild exercise programs are available for all interested. On occasions outside trips are planned. Services: Three nutritious home cooked meals are served daily, plus snacks. Assistance with personal care in daily routines. Assisted bathing, dressing, eating. Housekeeping & laundry services. Basic hygiene services. Limited transportation to medical appointments. 24-Hour care including health supervision, medication management and bedside care. Routine physical and mental assessment. Enjoyable and suitable activities. Professionally trained, highly qualified and background screened staff. Security systems for 24 hour peace of mind. Affordable prices (call for details)

My wife and I are so grateful we found Brookdale, Chanate. We were searching for the right place…read morefor her aged mom, Jackie, to live, where she can receive the absolute best care possible. There is so much to say. First, the people who work there care deeply about the people who live there. When we met Lisa, we met someone who listened deeply, helped us solve any problem we could think of, and suggested solutions only after really understanding Jackie's needs. The tour she shared made us feel so comfortable with what life is like at BC. She was so thoughtful and considerate with helping us find a charming apt with a deck and outside area where Jackie's wee dog could get outside whenever she needed to. When Jackie's needs shifted, Lisa found a special place for Jackie in the memory care area, a bright, cheerful room, where she can look out at beautiful redwoods from anywhere in the apt. The attendants encourage her to engage with others and she feels quite at home there. When we met Robert, the GM, we knew we had met an advocate who is very flexible and such a problem solver that literally nothing seems like a problem for long. We know we can go to him with anything and he will find a way to "make it so." He has been wonderful to Jackie and us. When we worked with Stephanie to create Jackie's personal care plan, we trusted her thoughtful, comprehensive recommendation because it reflects just what Jackie needs, nothing more, nothing less. Her recommendations helped us make decisions we are very comfortable with, decisions which get Jackie just what she needs. Virtually everyone in the facility shines with a spirit that we did not see in other places. It is a spirit of love and focus on possibilities and what is best for Jackie. We feel so lucky.

Good luck if you need a billing statement from this organization. Incredibly disorganized, never…read moreresponded to countless emails or phone calls. Very disappointed - would never recommend to anyone.

My father in law was a generally pleased occupant. I visited he and his wife many times in their…read morelast 3-5 years or so. I shared many meals with them and although they were pleased, I was very disappointed by the quality of the food--really horrible. Also, the limitations on the space allowed are profound. No one person allowed to live in a 2-bedroom apt, no matter their willingness or ability to pay. I have heard good things about their newer assisted living premises, but reviews do not seem to support that impression. I am an old Quaker and AFSC employer and am way disappointed by the above concerns.

My mother lived at Friends House in the assisted living building until she passed in 2020. Although…read moremy mom enjoyed the social activities available to her in the beginning of her stay, she was sadly neglected more and more as she grew more dependent. The staff, for the most part, was insensitive to her needs (often short with her) and one aide grabbed her and caused bruises on her arm. If your parent or loved one is living here be aware and involved with their care (daily visits). Exception...Miguel is a sweetheart and is the one bright light of care and compassion! I want to add that, although we had problems with some staff and admin.... the people who live here are wonderful and the activities are plentiful!!!

The Vineyard has really improved since the new company and directors took over. The Executive…read moredirector is always answering questions and communicates with families often. Whenever I visit, the residents are happy and are attended to quickly by the staff. The food is really good and the menu is always changing. The new actvities director is helpful and engaging. I am very happy with the new changes and atmosphere.

Do not consider this place. The management team is horrible. No leadership at all for employers and…read moreit shows in care. This place lacks leadership, not enough staff, no activities, no communication. Place smelled of urine, and feces when residents weren't taken care of. Residents were yelling for help and not one helped them. The front desk is vacant a lot or answered the phone. They promised outings for the residents. I've never seen the bus leave its parking spot in months. They currently have no one running the facility, No licensed person running the facility. We supplied them with a list of complaints that no one ever responded to. After 3 months we moved our loved one from their care. Ask a lot of questions, they sell a good product but in the end they don't produce a good product. Hopefully they get it together if not they should shut down.

My Father was very well cared for by the staff at Arbol rehabilitation center. They were all very…read morekind and supportive to our family during some very difficult times. We are very grateful for their care and definitely recommend this place to anyone needing their services.

I spent 3 weeks in post.Surgical rehabilitation at Arbol. it is a very clean, efficient and modern…read moreestablishment. Both the RN and CNA staffs are efficient and very friendly. The food is good and plentiful. The physical therapy staff is particularly skilled. I was well cared for and my recovery was well attended to.

What a gem this home is!! In a difficult time of needing to place my aunt, Eva (the owner) came and…read moremet with us personally. Due to my aunts illness, she was a difficult case, but Eva never gave up on her. She lovingly worked with us to get my aunt the care she needed to be safe and comfortable. Eva is professional, caring, and intuitive. Her staff treats the residents with respect and as if they were caring for their own family members. I never once worried about the care my aunt recieved. I knew she was in the best hands at Adom Manor. My aunt passed peacefully while I could not be with her, I knew she was cared for, even better than I could have done. It is difficult to choose a home in such a time, Adom was the better than I could have hoped for. Thank you Eva and staff!!

From the owner: Adom Manor Care Home strives to provide your loved one with excellent senior care in a home…read moresetting. We work diligently to ensure that each resident has their specific need's met above and beyond what is expected. With an emphasis on personalized care and a focus on quality, you can rest assured that your family member is receiving the service they deserve.