I was never shown nor told a final price while being rung up, and it was only after I made the…read morepurchase, had second thoughts, and saw it printed on the bottom of the receipt that I learned their return policy was for store credit only. They would not accept a money-back return even one hour later.

Ashlyn the owner is wonderful. She takes care of her store…read morevery well, the selection is great, her employees are kind and well taken care of, her taste is impeccable. Every time I shop I have a great experience and its my first choice to shop there when I am in the city. I wish she would have a working website and we can shop online it would be much more convenient since we moved from New York.

THE Cutest Store on Madison Avenue. They do have a rack of women's clothes as well as children. I'm…read morein love with the trinkets! The Pink Santa drew me inside. The sales employee was very kind. She told me the locations of the stores. She showed me around the store. They have one location in California. You can check their website for a location near you. Highly unlikely though since there's only four stores. I do a lot of shopping/browsing for others. High paid professionals who like a personal shopper. When you're in management you don't have time to shop. I do the leg work. My problem is I don't get paid. Who needs money....... So: For my friends with children on their Christmas list I have posted photos for your pleasure. I recommend this adorable boutique for one of a kind personal gifts.

From the owner: Go-anywhere tunics, tops and dresses for bohemian babies, their big sisters, and their stylish…read morehippie-chic moms. It's Color. It's Pattern. It's Happy.

I have 2 grand children's and buy clothes for them every 2/3 weeks, I try this store many times…read more and the management are really the worst. , there is always 2/3 l different prices on the stckers , if you ask ant information they look at you like you stupid, I live around I like better going to ZARA. They have new style every week and each store have different styles, no problem to change it return and plenty of help with nicer poeples I do not recommend this please

The worst customer service from corporate, I had 2 orders totaling close to $300, I requested gift…read moreboxes for both orders, I did not receive the git boxes. I called called customer service and was told I did not request the gift boxes, I asked if they could send me a few, they refused, I asked if i could be transferred to the manager, was told that he could not transfer me. There are multiple other stores I can shop at, Janie & Jack is now off my list.

Sales team is so warm and helpful. Clothing is very sophisticated and perfect for luxury baby gifts.read more

The Best Kids clothes in manhattan. Marry Royalty and you can be a regular…read more But the clothes are incredible and unique. any Couture lines.

So this place makes you feel like you're shopping in Paris - namely because you're buying gorgeous…read moreand well-made designer duds at high fashion prices. However, you're buying them for a teeny tiny baby who will soon grow out of them. i don't think I care because they baby you're buying for is probably worth it. Obvi. So seriously, I walked by the store window and saw these beautiful things in the window and it was like I saw a puppy - I just had to have something. I saw the most adorable striped HALTER baby bathing suit and I thought about it and thought about it... text pictured it to a baby momma to see if she loved it and when i didn't get a response, I headed home... Well, on the subway ride home, I felt I made a terrible mistake. I kept seeing the baby bathing suit and decided I must find another just as cute option in SoHo that day... but alas, after traipsing around the West village AND SoHo, I could NOT find anything remotely as cute as this adorable adult looking but made for babies bathing suit... so I headed right back up to the Upper East Side today and snagged it with a matching sun hat. I won't tell you how much I paid though. Also, I read another person's comment about poor customer service. I'd like to say that I think this definitely depends on the day you go and who's working. Yesterday, I was met with very poor customer service, however, today, both ladies working were very accommodating. One kind sales woman went downstairs three times to get a size, find another bathing suit to show me and look for a had that would "better fit" the 8 month old I was shopping for. I appreciated this a lot. I will definitely return here to find more beautifully made baby clothes and accoutrements for my favorite little baby girl - or another lucky bundle that might steal my heart.

Amazing customer service. I don't know nothin' about....well, anything about babies. Including how…read moreto buy stuff for them. I called this store after finding out that I needed to buy a baby gift for a client of my company. I neither know this person nor anything about her, except that she's very pregnant and she's a lovely human being. I felt awkward about calling a 'baby place' and asking for a gift basket to be messengered. Do little babies have things messengered often? Do people who sell little exquisite baby things deal with crass people who do things like call smoky, leggy messengers to pick up petite bundles for petite bundles of joy without ever having met said bundles? I felt awkward. It's also three days before Christmas, and I can only imagine that the petite bundles of joy are filling the halls with things other than holly in this store. In fact, I imagine that the entire Upper East Side is standing there glaring at the salesperson as we discuss what to put in a basket. I have to say that the saleslady was an absolute DOLL, and so understanding; "What would you like to send in your basket?" (not that they have baskets, but because I'd asked for one, she was graciously following my lead) "Um....ionno...we just found out that she's about to have a baby, and we don't know what she's having...I'm sure SHE knows what she's having, cuz you know, it's hers....and uh...well I just don't know anything but I still have to buy something. Can you put something in a basket and let a messenger come get it? Something non gender specific? You have um, sheets? Every baby likes to poo on a good egyptian cotton, right?" She and I were crying with laughter on the phone, she was very sympathetic to my lack of baby-philic tendencies and she took care of me as smoothly as....well, you know. If I could have tipped her I would have. But I'm betting that she's beneath such things.

This store is so fun - they have a large selection of brightly colored and patterned children's…read moreclothing + activewear. The staff were so sweet and helpful, it made shopping really easy. I got a few holiday gifts for my friend's daughters and I know they are going to love their new leggings + feel really special in them. Great addition to the neighborhood.

This is an amazing infant and child clothing store with products that are nearly unmatched in…read morequality for United States consumers. Yes it's pricey but it't also amazing quality and a high rate of dollar to Euro conversion that is being dealt with. My wife and I were shopping for a coat for our daughter the other day and were SHOCKED at how few companies really make coats that are tasteful, made to last, and have lines that are appealing to look at. For wool coats with a classic but well designed feature set I really only saw one other company in all of Manhattan that could delivery and they too were from the UK. I guess those grey skies in London motivate quality coat workmanship and even for children! Seriously, anyone looking for a special clothing gift for a child and who isn't afraid of buying without economics in mind should be informed that this is a shop to consider. We just bumped into it while shopping on Madison Avenue and heading to another store in the area. Clearly nobody in Yelp was aware of it or if they were they weren't saying... HOURS: Mon - Sat 10am - 6pm Sun 12pm - 5pm

I Needed an impressive present for my niece and this place delivered in every way possible…read more Beautifully tailored clothing both classic & fashion forward...beautiful shoes that I wish they had my size and cool toys made my shopping trip a breeze the sales staff was super knowledgeable about all items on hand and helped me special order half-size from Europe and I was able to get it in time for the party... I highly recommend this standout shop not a cookie cookie-cutter children store this is a truly unique and awesome experience I will go back for sure.

Applike Couture is a girl 's dream! The clothing is adorable and you can add an appliqué to…read moreanything. My daughter has had her birthday party here and we don't miss a stop in every season for their fashionable items. The owners are helpful and lovely and I cannot recommend it more. They now carry awesome toys, personalized items and boys clothing with is great!! Every birthday present we give comes from this store!

took my granddaughter here for an event yesterday - they have these events during school vacations…read more- we arrived to t table full of markers, and stickers and my granddaughter was given a box to decorate. she then was given a shirt, and an assortment of appliques to choose from. Pizza, drinks and dessert was served and then she was given a bracelet to decorate! She ABSOLUTELY LOVED it there. Felicia and her staff are knowledgeable and so helpful. What a WONDERFUL place to go to. This store gets it! Looking forward to going back! While my granddaughter was creating her shirt, i spotted the PERFECT gift for my nieces bithday. Thank you Felicia for a GREAT afternoon!

The Owl that is what means in italian I am telling you one of the wonderful place for children's…read morea little more expensive compared other places, but the endurance is ageless so go ahead an try you will not be disappointed

Avoid! I would strongly caution anyone considering purchasing from Il Gufo, particularly given the…read morepremium prices they charge. I purchased a Xmas baby outfit from their Rome store and washed it before first use, following the care instructions on the label. The red decoration transferred onto the white fabric, leaving pink/red stains across the sleeves and upper part of the garment - see pictures. The outfit had never even been worn - obviusly as it was aimed for Christmas time. I contacted Il Gufo, sent clear photographs and asked for a replacement. Their response was that their Quality Control team had carried out a washing test and had not detected colour transfer. They therefore refused to recognise the issue as a product defect and suggested that "something may have occurred during the washing or drying process". No accountability taken from their side. So I am left with an expensive, unworn baby outfit that became visibly stained after its first wash, despite following the care instructions, and Il Gufo will not even replace it. For a premium childrenswear brand, I find this level of customer service extraordinarily poor. When customers pay these prices, part of what they are paying for is confidence in the quality of the product and in the company standing behind it when something goes wrong. What disappointed me most was the complete lack of goodwill. I wasn't demanding compensation or anything unreasonable. I simply asked for the damaged, unworn item to be replaced. I had intended to continue buying from Il Gufo, but after this experience I won't purchase from them again. If this is how problems are handled after purchase, I cannot justify spending this kind of money with the brand. I would advise prospective customers to bear their after-sales service in mind before purchasing, particularly expensive pieces or gifts.

The woman with the glasses working at the front counter was the rudest and most judgmental person…read moreI've ever come across in my life. I really wanted to check out this cute little boutique I always pass by and admire the clothes in the window. The immediate second i opened the door, I was greeted with a nasty, "don't you have a mask??!!" -- I did, and so did my boyfriend, we always do.. but the way she "greeted" us, without even saying hello, made us feel so unwelcome, I decided to not spend my money here.

This place is EXTREMELY overpriced. The quality of the clothing is so so at best. The real negative…read moreis the service. Really heavy sales pressure to buy - to the point of abusive. I had to tell the woman several times that, "no I don't like that" or "no, I don't want that, I don't care how 'adorable' it will look on my daughter." And trust me, I am no shrinking violet nor am I stingy when it come to my girls. The only item that didn't fall apart within 2 days were the leggings I purchased, which were very cute. The hats and gloves (that were conveniently marked "final sale" on the receipt) fell apart almost immediately. Nothing like paying top dollar for crap!