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    Janie and Jack

    2.3 (15 reviews)
    Closed • 10:00 am - 7:00 pm

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    3 years ago

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    9 years ago

    If you have kids, this is the place to shop for them! The service is always great. Fun Girls.

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    7 years ago

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    Old Navy - The outside

    Old Navy

    3.6(43 reviews)
    1.3 mi•Theater District, Midtown West
    •$$

    I still preferred the old location near Macy's in Herald Square but can't complain too much as this…read morespot in Times Square is huge, over three floors of men's, women's, and children's clothing and accessories. Well organized, bright, spacious, and clean. I picked up a few things for summer season which were on sale. Many items I saw were on sale which they normally have throughout the year. Always some sort of sale going on top of their decent pricing. Clean dressing rooms and a public bathroom to use, but you need a staff member to let you in. Staff was nice and helpful. Plus, they have late hours here. Open until 11pm most days and until 1am on weekends.

    While getting to this location is a bit annoying as you have to fight through all the Times Square…read moretourists, I'm glad I chose to come here! I had purchased a bunch of stuff online, and unfortunately all of the jeans I ordered were too big (I think their size chart changed - that, or I lost weight lol). Instead of returning them, I decided to go exchange them as I really wanted them, they were just too big. This location is HUGE, which is why I decided to come here instead of the smaller one located near me. I figured there was a higher chance they would have my size in everything I was exchanging. Turns out, I was right! I took the jeans to the dressing room to try them on, and the attendant was great! She was super nice and even cleared out the few things left in the dressing room before leaving me to it. I'm finding more and more retail stores to have chaotically-messy dressing rooms these days, so this was super refreshing! After trying on the new jeans and confirming I got the right size this time, I stood in the checkout line to do the exchange. The guy who helped me was super nice! He explained that he would have to refund me for the original purchase, then charge me again for the new jeans but assured me I would get them at the same price. He explained that this is how Old Navy makes them do it and that it confuses a lot of customers (rightly so, I might add!). He also noted that it was smart of me to buy them online as I got a way better deal on them had I just purchased them in-store. Woohoo! While the exchange process took a bit longer than I had originally anticipated, it was super easy overall. Although I hate dealing with Times Square, I would definitely choose to come back to this location due to the size, the friendly atmosphere and because it's open crazy late. Definitely worth the trek, in my opinion!

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    Old Navy - It's been too long I have been here ____

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    Jacadi

    Jacadi

    2.5(8 reviews)
    0.3 mi•Upper East Side, Yorkville
    •$$$$

    So this place makes you feel like you're shopping in Paris - namely because you're buying gorgeous…read moreand well-made designer duds at high fashion prices. However, you're buying them for a teeny tiny baby who will soon grow out of them. i don't think I care because they baby you're buying for is probably worth it. Obvi. So seriously, I walked by the store window and saw these beautiful things in the window and it was like I saw a puppy - I just had to have something. I saw the most adorable striped HALTER baby bathing suit and I thought about it and thought about it... text pictured it to a baby momma to see if she loved it and when i didn't get a response, I headed home... Well, on the subway ride home, I felt I made a terrible mistake. I kept seeing the baby bathing suit and decided I must find another just as cute option in SoHo that day... but alas, after traipsing around the West village AND SoHo, I could NOT find anything remotely as cute as this adorable adult looking but made for babies bathing suit... so I headed right back up to the Upper East Side today and snagged it with a matching sun hat. I won't tell you how much I paid though. Also, I read another person's comment about poor customer service. I'd like to say that I think this definitely depends on the day you go and who's working. Yesterday, I was met with very poor customer service, however, today, both ladies working were very accommodating. One kind sales woman went downstairs three times to get a size, find another bathing suit to show me and look for a had that would "better fit" the 8 month old I was shopping for. I appreciated this a lot. I will definitely return here to find more beautifully made baby clothes and accoutrements for my favorite little baby girl - or another lucky bundle that might steal my heart.

    Amazing customer service. I don't know nothin' about....well, anything about babies. Including how…read moreto buy stuff for them. I called this store after finding out that I needed to buy a baby gift for a client of my company. I neither know this person nor anything about her, except that she's very pregnant and she's a lovely human being. I felt awkward about calling a 'baby place' and asking for a gift basket to be messengered. Do little babies have things messengered often? Do people who sell little exquisite baby things deal with crass people who do things like call smoky, leggy messengers to pick up petite bundles for petite bundles of joy without ever having met said bundles? I felt awkward. It's also three days before Christmas, and I can only imagine that the petite bundles of joy are filling the halls with things other than holly in this store. In fact, I imagine that the entire Upper East Side is standing there glaring at the salesperson as we discuss what to put in a basket. I have to say that the saleslady was an absolute DOLL, and so understanding; "What would you like to send in your basket?" (not that they have baskets, but because I'd asked for one, she was graciously following my lead) "Um....ionno...we just found out that she's about to have a baby, and we don't know what she's having...I'm sure SHE knows what she's having, cuz you know, it's hers....and uh...well I just don't know anything but I still have to buy something. Can you put something in a basket and let a messenger come get it? Something non gender specific? You have um, sheets? Every baby likes to poo on a good egyptian cotton, right?" She and I were crying with laughter on the phone, she was very sympathetic to my lack of baby-philic tendencies and she took care of me as smoothly as....well, you know. If I could have tipped her I would have. But I'm betting that she's beneath such things.

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    Janie and Jack - childcloth - Updated September 2026

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