My dad and I hired a caregiver from Elderlink named Joyiah, who worked with us for nearly a year,…read morefrom March 2024, until the end of January, 2025. While she was overall very competent and kind to my father, I as her manager had a few important problems with her, which I outline in the below message. These problems resulted in a massive amount of stress for me as I helped to care for my dad during his last year of life, and affected my own health. I was my dad's primary caregiver: responsible for his healthcare, home, caregivers and finances during the last two years of his life. But as my dad required 24-hour care during the last year of his life, we also had to hire caregivers to help us. The idea behind hiring competent caregivers was to provide my dad with additional help and take some responsibility and stress off of me, but unfortunately - Joyiah often added to mine. In a nutshell, Joyiah missed a lot of work, necessitating that I constantly find and train replacements for her on a near-monthly basis, change my own schedule and take up a lot of my own time to rearrange the schedule and monitor the fill-in caregiver, who inevitably couldn't understand my dad's needs well as a new person. I don't know if caregivers can appreciate how stressful and time consuming this is. When I first voiced my concerns to Joyiah about this early on and asked her if she would be taking a lot of time off, she dismissed me and in a condescending manner told me that any person could easily fill in for her, because all elderly people are essentially the same in their care needs. But nothing could be further from the truth. Every person is as unique as their fingerprint and it takes time to get to know the needs of a medically complex and terminally ill human being. I wonder if she has ever been on the other side of the fence and had to care for a terminally ill family member? I have done it three times over a period of eight years total, so I have a fair amount of experience in caregiving and I also have a medical background, so I know how complex a terminally ill person's care can be. Also, we had to double pay caregivers every time we needed to train a fill-in caregiver, nearly every time Joyiah took time off - because we had to give them at least a couple days of training on the basics of my dad's care. And even still, I had to assist the fill-in caregivers, because nobody can know all the nuances of a person's care after just 2 days of training. Further, Joyiah treated me more like a peer than her employer, and would often talk to me in a condescending, high-minded manner. She responded in a disrespectful manner at times when I would make simple requests of her - something that I felt was reasonable because I too, was my dad's caregiver and I knew him and his needs better than anyone. I was not a micromanager but as his daughter and primary caregiver, and her employer, I felt that it was reasonable for me to make requests of her and check in with her daily to get an update on my dad's condition and provide input on his needs, because he was very medically complex. And, simply because I loved him. She was also rude to two of my dad's other caregivers at times. When they would try to be friendly with her, she would respond abrasively and in a condescending manner at times. This is totally unacceptable. I would never, in a million years, ever think of addressing an employer the way Joyiah talked to me. Even my father had said during her first months with us (before he had serious dementia during his last months of life), that he felt like she talked down to him. I felt the same way. Thankfully, he ended up liking her more toward the end of his life, and she was competent and (except for her absences) did a good job in caring for him. Finally, after working with us for eight months, Joyiah told me that she wanted to take over one of the other caregiver's night shifts, rather than continuing to work the dayshift, which is what we had hired her for, and which my dad was used to. She told me she would leave us if a night shift opportunity came up for her elsewhere. I told her that I didn't understand why she had accepted to work the day shift with us, if she wanted to only work nights in the first place. Elderlink did nothing to insist that she stay at the job position we hired her for, and did not tell her that she needed to honor her commitment to us. They also allowed her to take as much time off as she wanted. So, realizing that Joyiah was not committed to my dad or our family, because she told us (after eight months) that she would leave us if a night position came up elsewhere - I hired a new daytime caregiver. Sadly, my dad was unable to adapt to her and left this world much sooner than I believe he would have otherwise, in part because the caregiver whom he had grown accustomed to, was no longer there. For my full review, see: https://trustburn.com/reviews/elderlink-home-care-inc

From the owner: Elderlink Home Care, Inc. has been helping seniors throughout the Denver metro area live safely and…read moreindependently at home for nearly four decades. The carefully screened caregivers we refer provide home care services tailored to each client's unique needs, including personal care, companionship, medication reminders, meal preparation, transportation, Alzheimer's and dementia care, hospice support, respite care, and more. As a locally owned, family-owned company, we are committed to providing personalized service, affordable care, and responsive local guidance. That commitment has made Elderlink a trusted resource for thousands of families throughout the Denver metro area. Whether you need a few hours of assistance each week or around-the-clock care, we're here to help your loved one remain safe, comfortable, and independent at home.

The staff is great. During these times we all need good kind and caring people in our lives. That's…read morewhat Homewatch brings. They are always available to listen and accommodate your needs. The caregivers are awesome! Knowledgeable and skilled. The caregivers take time to listen to clients, To be a companion and a friend but yet care for your needs. Thanks Homewatch you are doing a great service.

From the owner: We work daily to ensure our caregivers have access to the best-in-class support, training, and…read moreeducation available, allowing them to show up everyday with passion and purpose. Whether they provide companionship, post-surgical support, or 24-hour elder care, our caregivers have the mentality, skills, and experience needed to empower our clients and positively impact the communities they serve

As far a home health company goes it's adequate. As far as how they treat employees that's another…read morestory...

Madina the owner really went above and beyond in her care for me. I mostly needed grocery shopping…read moreand help with taking walks (hip replacement), she was there to help with housework, cooking etc. They are a small company, and really focused on their clients. The cost was remarkably reasonable, and the time requirements really workable for what I needed. Thank you Magnolia!

Abandoned the care of my loved one repeatedly…read more When it was pointed out that no call no shows impact people they promised to no call no show more often to teach a lesson that it is "distressful" to say the no call no shows to scheduled hours impact the people being served and depending on someone showing up. Staff have no working phones on a regular basis ( due to not paying the phone bill), do not show up in time (4-5 hours late), leave cleaning supplies all over, will lock themselves in the bathroom for up to an hour "cleaning" and walk out with nothing cleaned. Threw away a working appliance without permission or any logical reason to do so. Staff were told that all the no call no shows of hours were causing a decline in health and remedy was needed and the reasons was "well we are not coming then today since you said that." They decided the appropriate remedy to neglect of an at risk adult is more neglect to tech a lesson to not speak up about neglect. They hired one administrative employee that was so verbally abusive witnesses filed a police report that person is no longer with the company but the issues are persisting. They freely celebrate neglect of clients by the staff they hire and if anyone says hey, we actually need to d are providers to show up, they they say they will cancel hours for mentioning no call no shows of schedule hours impact the people they are supposed to be caring for. One caregiver is so sloppy we came to our loved one's home with dirty dishes in the dish drainer with food all on them. Things were half done and we had to step in and clean up all the messes this person left. There is no management of this company. It's staffed by mean girls being mean and caregivers that do whatever the hell they what because no one is giving oversight. One time they sent many texted to our sick and disabled loved one arguing a week is 8 days long not 7 days long. No one understood the point. Poorly managed and operated company.

In a difficult time this Visiting Angels franchise owned and operated by Terry Ruch came through…read moredelivering the highest quality care within a day of engage. This is as good as anyone could expect. My brother and I found ourselves in a crunch when our mother moved out of our parents Denver home to AZ for cancer treatment, leaving 90 year old dad on his own. We rapidly came to realize that dad was falling down, and could not care for himself. I searched for multiple "in-home" assistance firms. Most would not return my calls or provide references. Then I found Terry Ruch of Visiting Angels Denver. Terry quickly put his best staff in place (within a day) and a lot of extra effort into making sure dad was well attended for. These businesses are franchises. The difference is the owner/operator--and in this case the very great Terry Ruch. I would be happy to serve as a reference upon request. Just reach out to Terry and have him give you my email. Thank you Terry and team. -Nate

Great company...professional, experienced, and genguinely concerned about the clients well being...read more

I Highly Recommend Goldy! I reached out when my mother…read morestarted to need help with the basics. She needed help getting to her Dr. appointments. They helped her with her grocery shopping, errands and light house keeping. They treated my Mother with Respect, Patience and Companionship. I can't say enough about the High Quality Support that was provided to my Mother. Due to work, I didn't live close to my Mother so this service was Invaluable! Because of Goldy, my Mother's outlook was more positive and this helped with her nervousness and anxiety due to her being alone at home. Definitely check out Goldy for your peace of mind as well as your loved one!

From the owner: Goldy was founded on the belief that the golden years should be filled with joy, adventure, and…read moremeaningful connections. This stage of life is meant to be celebrated with new experiences, social engagement, and worry-free living. Goldy provides premium lifestyle services designed to make everyday life more exciting, effortless, and fulfilling. Whether staying active, exploring new hobbies, traveling, or sharing great meals with friends and family, our Enrichment Specialists create personalized experiences that help clients thrive. We also take care of life’s essentials with worry-free services that free up energy and time. Our specialists assist with nutrition, cooking, pet care, yard maintenance, home cleaning, and technology assistance so clients can focus on doing what they love. Every service is designed to support a vibrant, connected, and enriching lifestyle. Goldy is here to help clients stay active, socially engaged, and fully immersed in the moments that matter most.

I can't begin to think Noor home health care for all the service that they did for our family over…read morethe last 3 years. Their company employees are outstanding and we're very helpful with both a stubborn patient, and a memory care patient at the same time. They juggled a lot and handled it well. I'd give 10 stars, yelp only has 5, so 5 for each parent they cared for. Mike and Ada Hill

My mom, who has Alzheimer's, has been with Noor Home Care for several months now. The staff are…read moreamazing and they really care about their clients and their quality of life. My mom's caregiver provides her with personal support and keeps her engaged in daily activities. Their prices are very reasonable if you are a private pay client. I highly recommend them to anyone looking for personal care or homemaker services.

As a professional, I utilize services from Help at Home for several clients. The staff are caring,…read morequalified and are detail oriented. They assist with so many services that make care management more simplified for our team. I would highly recommend their team!

From the owner: Colorado Help at Home is an in-home nursing and health care provider in Denver, Colorado. We…read moreprovide compassionate and personalized care to our clients by offering a variety of services including medication management, personal care, meal preparation, light housekeeping, transportation assistance and more. Our highly qualified staff are committed to providing quality care and support to all of our clients, with the goal of helping them remain independent and comfortable in their own homes.

Home Care Assistance , is one of the best Home Care Agency in Colorado , the leadership here truly…read morecare for client/ patients... They implement innovative plans and procedures to aid in clients getting back to wholeness ....they are truly special and I hope you call and see if they can assist you .... The leadership will often times step in to fill in where ever needed , including filling in for CNA's .... They are truly fair .... One Christmas I could not pick up my check , one of the office people brought it to me at work ... Kathy Williams

The team at HCA of Centennial was a tremendous resource and provides the most compassionate and…read moreresponsive support. If you are in need of safe solutions for family members who struggle with health and aging issues, this family-centered company offers a variety of options with a very personal delivery model. The staff is respectful and kind, and they are engaged in the community to better serve their clients by being aware of local programs and educational opportunities.

Leaving this review in the hope it helps a future resident and their family from being left with…read morethe heartache we've endured the past three weeks. My 91-y/o Dad was placed in RMAL at the Quincy/Wadsworth location on October 10th. Long-time Alzheimer's patient who had recently been subject to too many falls to safely be kept at home any more. RMAL came to us highly recommended for his well-being and care. We in no way blame them for his quick passing, but instead the heartless lack of respect he received AFTER his death, and their callous lack of compassion for us, his family. Dad passed early in the morning of October 13th. He was left to lay on the floor, completely bare save for a diaper, and uncovered for at least an hour after he was attended to by paramedics. ON THE FLOOR - UNCOVERED!! WE WERE NEVER NOTIFIED OF HIS PASSING, and my brother found him on a video camera inside the room. Upon his calling the home himself, he was told, "Sorry, he's gone". Upon arrival at the facility within 40 min., he found Dad on the floor, in aforementioned condition, and covered him himself with his comforter. NO CALLS to my Mom or either of us children listed as emergency contacts. NOT ONE. And my Dad ON THE FLOOR, LEFT BARE AND UNCOVERED, FOR AN HOUR. Three days later, upon our arrival to remove belongings, we walked in to all his sheets laying crumpled in the middle of the bed, filled with his BODILY FLUIDS. NOT BAGGED - JUST LAYING ON THE MIDDLE OF THE BED (he had obviously been placed back on the bed after my brother left, at some point before the mortuary arrived - no coroner arrived to pronounce him, either). STILL no calls from anyone at the facility, THREE DAYS AFTER THE FACT. They chose to correspond only via text message. UNBAGGED, BIO-HAZARDOUS WASTE MATERIALS left in a room of a nursing home filled with other patients, for THREE DAYS! We were charged with removing the soiled sheets ourselves. Horrific treatment of my beloved Dad and the family who cared for him. They blamed the paramedics for zero phone calls. RMAL collected their fees and THEY were responsible for calling to let us know. They were also charged with caring for my Dad when we couldn't be there (we had been at the facility with him for 8 hours each of the three days he was there). NO COMPASSION OR DIGNITY WAS SHOWN TO THIS SWEET MAN! If I can save ONE person from this heartbreak in the future, it will be my life's goal from here on out!

As a healthcare professional, I can honestly say that these assisted living and memory care…read morecommunity homes are the best I've ever worked with. I mean that with all of my heart. Their care staff is highly attentive to their residents, their care is patient centered and they are very communicative to families and outside healthcare professionals who deliver care to their residents. The communities are welcoming, soothing, well-maintained and are perfect for seniors who want staff who are dedicated to their individual needs. I would trust them for the care of my own elderly parents when the time comes for them when they need a higher level of care. They are the best in the Denver metro area and would highly recommend any senior needing a place to call home.