I had an appt yesterday with dr demarino to deal with some recent eye symptoms I was experiencing…read more the dr and her team were excellent, and the whole process was relatively stress-free. I would highly recommend dr demarino and the team at wilmington eye.

No one answers the phone . No one answer s phone even medical record impossible to get on patient…read moreportal. . I am transferring my stuff!

The staff is amazing. Dr Wallent provided good details and explained my results very well.read more

Recently, I went to The Eye Center, 3500 Oleander Drive, Wilmington, NC, for a standard eye…read moreexam/contact fitting. The message on my voice mail confirming the appointment stated that my portion would be $39. Upon arrival, my out of pocket was increased to $59. When the exam was finished, I was required to pay $185. I was advised that Dr. Wallent decided that I needed a medical exam which was not covered by my Blue Cross Blue Shield insurance. I have never had a medical problem with my eyes nor was I advised that the fee would increase dramatically. Back in Ohio where I am from looking at the health of the eyes was a standard part of the eye exam which was covered in full by Blue Cross Blue Shield of Ohio. During my time as Director of Investigations for the Summit County Prosecutors Office in Ohio, we worked on insurance fraud cases regularly, so I am familiar with the form and structure of how they work. This particular type of overcharge is a classic example of "Bait and Switch". A truly insidious example of ripping off the consumer. My plans are to file complaints with Medicare, Blue Cross Blue Shield of NC, and the The North Carolina State Board of Examiners in Optometry. I look forward to these various agencies looking closely at the billing practices of The Eye Center where they may find thousands of cases of over billing, insurance fraud and Criminal Theft by Deception. I would not recommend The Eye Center under any circumstances. This review will also be posted on Google and Yelp.

Oh my! I was playing pickle ball at the HOP, and when I headed out to my car and changed into my…read moresunglasses, a lens fell out. A screw had come loose. The nearest optometrist is Swell. The staff there was amazing. Front desk charmers offered a variety of drinks while Shelby fixed my sunglasses. She said it was a quick fix and it was. I was given an eyeglass case, cleaner, and a tote bag. Amazing! When I need new glasses or an exam, I will make a beeline here. Swell has been open 8 years and I never noticed it. Spread the word.

A friend recommended this practice because he brings his dog to work, and she knows I love dogs!…read moreThere's a lot to like about this place beyond the dog though. It's easy to get to. Easy parking. Cool office. The absolute best selection of frames in the area (unless you want boring frames that every other store has). Nice people. And, of course, a very knowledgeable optometrist! Dr. Scibal is a great! He takes his time and thoroughly explains everything. I honestly think he has a bit of teacher in him because he wants to educate you and does it in a way a non-optometrist can understand. Alanna in the optical shop is also great. She really listened to what I was looking for in a pair of glasses and offered great choices! She offered her opinion without any intention of swaying you. She explained the prices and insurance thoroughly and she knows her facts. I highly recommend this place! Wait until you hear the music they're playing in the room you're in. Very very cool!

Our appointment with Dr. Sobol was awesome! He is such a sweet doctor! I was pleased that they were…read moreable to see us on pretty short notice after an insurance change had us looking for a new office. Dr. Sobol was fast and accurate. The office workers were so kind and personable! My child was able to get a full exam and pick out frames in under an hour! Definitely will be going back!

Dr. Sobol is the most thorough, knowledgeable optometrist I've ever met. He takes a whole body…read moreapproach to ensuring you get the most out of your eyes. My husband and I love him and highly recommend him. He has been practicing in the same office for the last 50 years successfully. The office itself isn't very glamorous because their focus is clearly the actual practice of optometry. If only every doctor took the time and care Dr. Sobol did, we would be better off for it. Cannot say enough good things about him.

I have been a patient of Dr. Treece for almost 2 1/2 years now…read more I first visited Dr. Treece at the suggestion of a friend in my neighborhood who used to work with her until her retirement. I think if you ask her, Dr. Treece might tell you that my case was one of the most difficult she has ever been involved with. I had been suffering with terrible vision that was barely sufficient for a driver's license, even with eye glasses, for over 20 years after having multiple PRK and LASIK procedures that ruined my vision rather than correct it. Those procedures left my corneas in such bad shape that glasses and conventional contact lenses could not provide adequate vision. The poor vision caused difficulties in driving, watching TV and movies, and enjoying life in general. I had long ago given up hope of ever being able to see well again. Dr. Treece recommended and prescribed scleral contacts lenses for me . The successful outcome of these types of lenses depends on a precise fit, and as she will tell you up front they may require several fittings for them to provide the optimal performance. That was the the way it was in my case. And I'm glad that she is determined to get her patients the best vision possible. When I say that Dr. Treece has made a dramatic improvement in my quality of life I'm not exaggerating. If you or anyone you know has been suffering with sub-par vision after vision correction surgery, or for any other reason for that matter, and have been told there is little that can be done about it I suggest you schedule an appointment with Dr. Treece at Cape Fear Eye Institute. I am very thankful for the eye care I have received from Dr. Treece and for my neighbor who presented my situation to her for her opinion.

I feel validated reading the other comments here. Love the doctors here, but the woman at the…read morefront desk is rude and too easily flustered. They have also failed to bill my insurance twice now. I go for an exam and later I come in to pick up my contact lenses only to be told that I owe them a substantial amount of money. Now I've been a client/patient at this practice for several years, so they have my information on file. Even if they did not, they should have asked for my insurance information rather than simply demanding payment as if I was uninsured. And they have done this twice.

Amazing eye care! Dr Parnell is top notch. Her dry eye clinic has truly changed my life. I can wear…read moremy contacts again. Very relaxed feeling and staff is excellent!

Perceptions has been my go to for eye care, since they opened. They have always been on-time,…read morepersonable, professional, and they always make the appointment stress free. I am told options for whatever extra care may be needed but it is never a hard sell. I'm glad the doctor is young so I'm comfortable she is going to outlive my eye health needs.

Had an appt w/ Dr Jill Greene First office girl said NC w/…read moremy insurance Called this AM & was quoted several hundred $ WTH Cancelled appt

I was extremely impressed with Wilmington Eye all around. I poked myself in the eye (on brand) and…read moreneeded to get in pretty quickly to see if I scratched it. I just moved to Wilmington in early July, so I hadn't established here yet. I filled out the form online and they called me within an hour to make an appointment. The scheduler was SO nice and accommodating, and she was able to get me into the Scott's Hill location the next morning. When I arrived, I was greeted by the receptionist who was very helpful. When taken back (barely had to wait 5 minutes), the staff was very friendly (and I'm a sensitive eye girlie). I saw Dr. Chad Tisdale, and he was very patient and settled my anxiety. I definitely plan to establish with this group for my annual appointments.

This was my first visit with Dr. Coleman and I can honestly say I left with a positive experience…read more Upon arrival, the office was neat & tidy. The nice lady at the desk was very sweet & positive. His staff were friendly and professional with a southern hospitality. Dr. Coleman passion exhibit throughout his work. He educated me about my eyes and took the time to make sure I was comfortable in my new lenses. If you are looking for a passionate optometrist, I highly recommend Dr. Coleman for your next visit.

With my history of near sightedness and astigmatism, plus a family history of retinal detachment, I…read moream super diligent about my eye health. My eye care professional retired, so I began the search for one who accepted my insurance. Dr. Jeffrey Coleman does accept Spectera, and his office is just around the corner from my house. The space is a quaint, nicely decorated place with a very friendly and gracious front desk lady. The eye technician initiated my exam, and I anticipated the dreaded eye dilation. But, this office offers a dilation free modality which photographs your eyes drop free. No more hazardous drives home or to work after the exam! The eye technician was very professional when conducting my reading of the eye chart and my glaucoma exam. Dr. Coleman was personable and a very good educator, showing me an enlarged photo of my eye and explaining what he was looking for in the way of eye health. By the way, I passed my exam. I would 100% recommend this practice.