The staff is amazing. Dr Wallent provided good details and explained my results very well.read more

Recently, I went to The Eye Center, 3500 Oleander Drive, Wilmington, NC, for a standard eye…read moreexam/contact fitting. The message on my voice mail confirming the appointment stated that my portion would be $39. Upon arrival, my out of pocket was increased to $59. When the exam was finished, I was required to pay $185. I was advised that Dr. Wallent decided that I needed a medical exam which was not covered by my Blue Cross Blue Shield insurance. I have never had a medical problem with my eyes nor was I advised that the fee would increase dramatically. Back in Ohio where I am from looking at the health of the eyes was a standard part of the eye exam which was covered in full by Blue Cross Blue Shield of Ohio. During my time as Director of Investigations for the Summit County Prosecutors Office in Ohio, we worked on insurance fraud cases regularly, so I am familiar with the form and structure of how they work. This particular type of overcharge is a classic example of "Bait and Switch". A truly insidious example of ripping off the consumer. My plans are to file complaints with Medicare, Blue Cross Blue Shield of NC, and the The North Carolina State Board of Examiners in Optometry. I look forward to these various agencies looking closely at the billing practices of The Eye Center where they may find thousands of cases of over billing, insurance fraud and Criminal Theft by Deception. I would not recommend The Eye Center under any circumstances. This review will also be posted on Google and Yelp.

This was my first visit with Dr. Coleman and I can honestly say I left with a positive experience…read more Upon arrival, the office was neat & tidy. The nice lady at the desk was very sweet & positive. His staff were friendly and professional with a southern hospitality. Dr. Coleman passion exhibit throughout his work. He educated me about my eyes and took the time to make sure I was comfortable in my new lenses. If you are looking for a passionate optometrist, I highly recommend Dr. Coleman for your next visit.

With my history of near sightedness and astigmatism, plus a family history of retinal detachment, I…read moream super diligent about my eye health. My eye care professional retired, so I began the search for one who accepted my insurance. Dr. Jeffrey Coleman does accept Spectera, and his office is just around the corner from my house. The space is a quaint, nicely decorated place with a very friendly and gracious front desk lady. The eye technician initiated my exam, and I anticipated the dreaded eye dilation. But, this office offers a dilation free modality which photographs your eyes drop free. No more hazardous drives home or to work after the exam! The eye technician was very professional when conducting my reading of the eye chart and my glaucoma exam. Dr. Coleman was personable and a very good educator, showing me an enlarged photo of my eye and explaining what he was looking for in the way of eye health. By the way, I passed my exam. I would 100% recommend this practice.

I have been a patient of Dr. Treece for almost 2 1/2 years now…read more I first visited Dr. Treece at the suggestion of a friend in my neighborhood who used to work with her until her retirement. I think if you ask her, Dr. Treece might tell you that my case was one of the most difficult she has ever been involved with. I had been suffering with terrible vision that was barely sufficient for a driver's license, even with eye glasses, for over 20 years after having multiple PRK and LASIK procedures that ruined my vision rather than correct it. Those procedures left my corneas in such bad shape that glasses and conventional contact lenses could not provide adequate vision. The poor vision caused difficulties in driving, watching TV and movies, and enjoying life in general. I had long ago given up hope of ever being able to see well again. Dr. Treece recommended and prescribed scleral contacts lenses for me . The successful outcome of these types of lenses depends on a precise fit, and as she will tell you up front they may require several fittings for them to provide the optimal performance. That was the the way it was in my case. And I'm glad that she is determined to get her patients the best vision possible. When I say that Dr. Treece has made a dramatic improvement in my quality of life I'm not exaggerating. If you or anyone you know has been suffering with sub-par vision after vision correction surgery, or for any other reason for that matter, and have been told there is little that can be done about it I suggest you schedule an appointment with Dr. Treece at Cape Fear Eye Institute. I am very thankful for the eye care I have received from Dr. Treece and for my neighbor who presented my situation to her for her opinion.

I feel validated reading the other comments here. Love the doctors here, but the woman at the…read morefront desk is rude and too easily flustered. They have also failed to bill my insurance twice now. I go for an exam and later I come in to pick up my contact lenses only to be told that I owe them a substantial amount of money. Now I've been a client/patient at this practice for several years, so they have my information on file. Even if they did not, they should have asked for my insurance information rather than simply demanding payment as if I was uninsured. And they have done this twice.

I had a great experience here! I had my contact lens appt at the optometrist and she took her time…read morew me to try several different contacts. It was the 1st true contact lens fitting I've had and I've been wearing contacts for over 30 yrs! Next up.. went next door for glasses. I had such a great experience there too! Sue (or Susan) patiently helped me pick out the most awesome Oscar frames. I got the works since they were acquired by VSP and that's my insurance. I got a great deal on some stellar frames, progressive and transitions lenses. Super happy!

I called for an appointment to get a first time contacts prescription. I got to the appointment and…read morethey complained that I had a late appointment for it being my first time wearing contacts (they chose the time and knew it was my first time) After the exam, I was trying to put on the contacts, the staff kept looking at their watch and shutting off lights. I had trouble putting my contacts in (probably because I felt rushed) so they said they could not provide me with a prescription but I would need to pay for the next visit today so I could come back and try again. I explained that I don't know when I would have another time to come back since I just started a new job. I asked if I could just pay for the eye exam and not the contacts so I could reevaluate my decision to get contacts. She said that I would have to pay for the trial lense as well as my next appointment which is ridiculous. I will be working with my insurance company to get my benefits/money refunded for this horrible experience.

The Va sent me here for eye check and they were so darn professional, I know I have found my new…read moreEye Doctor Hannah, Humored my questions about my eyes and thing to look for as I move into my "Golden Years". To make it a great visit she said I am doing great. I Have an Rx Pair that I love and Haley walked me through and entertained my emails about getting them fixed, replaced, she went above and beyond. Thank you for a very pleasant experience!

Friendly, thorough doctors and staff. Covers from routine to specialist services. Cute little…read moreoffice with frame selection you can't find anywhere else in town.

I went back to Atlantic Vision Center for my annual check-up; saw Dr. Taylor for the first time…read more He is the best, the most thorough, and the most knowledgeable of any eye doctor I've seen. He explained my eye test results carefully and in a way I readily understood. His quality of care is most admirable, and I'll ask for him specifically when I go back. The quality of care which Dr. Taylor gives is unmatched. The entire office is clean & centrally located; the staff is helpful and friendly, and I didn't need to wait long at all. Bottom line: I highly recommend Dr. Taylor at Atlantic Vision Center and am extremely pleased with the care I received from him.

Had an appt w/ Dr Jill Greene First office girl said NC w/…read moremy insurance Called this AM & was quoted several hundred $ WTH Cancelled appt

I was extremely impressed with Wilmington Eye all around. I poked myself in the eye (on brand) and…read moreneeded to get in pretty quickly to see if I scratched it. I just moved to Wilmington in early July, so I hadn't established here yet. I filled out the form online and they called me within an hour to make an appointment. The scheduler was SO nice and accommodating, and she was able to get me into the Scott's Hill location the next morning. When I arrived, I was greeted by the receptionist who was very helpful. When taken back (barely had to wait 5 minutes), the staff was very friendly (and I'm a sensitive eye girlie). I saw Dr. Chad Tisdale, and he was very patient and settled my anxiety. I definitely plan to establish with this group for my annual appointments.

Dr. Leone, my surgeon for recent cataract surgery, is unparalleled in her thoroughness. She takes…read morethe time to explain the treatment you'll undergo, ensuring you fully understand what to expect. Her support team made the entire experience seamless. My other contacts with her practice have been equally professional. I highly recommend Dr. Leone and Wilmington Eye.