A year or more ago, five stars. Something's changed beginning with the ownership. I just had a…read morecall. The person that answered the phone did not know me, was not particularly friendly or forthcoming with information. I declined to proceed with service call. I think at least a mailer if you're taking over someone's business and you cared about the customer base would have been done. I've moved on. Shame. I loved Kevin Scott Plumbing and Heating. They did Yeoman's service for me in the past and were always friendly.

I became a new customer of Kevin Scott this week and spent a grand dealing with a new toilet and…read moreshower issues. Just a few days later the new toilet is not working and I'm being told to wait until Monday unless I'm prepared to pay emergency fees. Actually I'm just waiting for someone besides the answering service to say anything. Needless to say, I'm not remaining a customer. On the hunt for another new plumber after this.

We had an issue with water in the basement. Whenever we showered, water would come out of the base…read moreof a toilet in the basement and flood the lowest point in the basement. Hank insisted that the problem was due to a sewage line backup and that snaking the sewage line would fix the problem. He charged us $400 for it, which was almost 50% more expensive than what others charge. The worst part is he doesn't even guarantee his work. The problem persisted so he wanted to charge us $1,000 to use a water jet that he would borrow from a friend. We suspected that he had no experience using the water jet. Thankfully, we learned our lesson and didn't have him do the work. We called multiple other providers who specialize in water jetting and they charge significantly less. We ended up going with All Drain Services who did an amazing job of diagnosing the problem using a camera. They had all the necessary equipment and were able to figure out that the problem was a result of our sewage line being accidentally disconnected due to a recent repair that the town had done near our home. The technician was very honest and only charged us $300 for the camera and not the snaking that he also did because it didn't do anything to diagnose the problem. Hank was clueless and he didn't have the equipment needed to diagnose the issue. He said he encountered jello-like substances and said it must have been grease built-up. It turned out to be completely not true. It was actually dirt and rocks because our sewage line was disconnected by accident. We will never use Hank again for anything and would advise others not to use his service.

Hank is remarkable! Kind, knowledgeable, efficient and willing to go the extra mile for his…read moreclients. I recommend him unstintingly!

I had an emergency during a blizzard and my basement Was…read moreflooding because our sump pump stopped working and needed to be replaced so I called a few plumbers and they said because of the storm and being backed up They couldn't make it out to the house for at least a few days .. Tony at Ultimate plumbing answered right away And came out within the hour and replaced the pump which was old and had burnt out and fixed another valve issue with it .. I called at 8AM and he was gone by 11:00 and the bill was very reasonable ...so it was a great decision to call him and will refer him to fiends and will definitely use him again A+ all the way

Our hot water heater relief valve started gushing water last night for no apparent reason so I…read morecalled Pinnacle right away. Charlie answered my call and showed up first thing this morning. He quickly diagnosed the problem and replaced the defective part quickly and efficiently. Our hot water and heat was back up and running in 45 minutes. He's great to deal with, very professional and is an ace when it comes to plumbing. He's prompt and very reasonable rates. I'll be using Pinnacle again soon for some additional work.

I highly recommend this company. I had a pipe burst in that terrible winter of 2015. I called…read morethis company and the owner came right over. He proceeded to repair the pipe working with a contractor to fix my wall. He was pleasant, easy to talk to, explained everything and calmed me down that night. Since then I have used him for all my plumbing needs. I replaced a bathroom and he was right there working along with the contractor. He responds to my calls very quickly. He is extremely reliable and top notch quality work. I highly recommend this company for all your plumbing needs.

I had a problem with my toilet called 2 plumbers I've known for years and they didn't get back to…read moreme so I went on Yelp and checked out the responses. I saw that Polizzotti had many good responses so I called them they got back to me within the hour came out the next day and fixed it works great now. A young man named Izzy was the Plumber very friendly and knowledgeable was a pleasure to do business with!!!!!!!!

Did some plumbing work back in April, 2023. He was responsive and did a great job. Asked me to…read morepay by check on the spot. No problem. I asked for an invoice to be sent showing amount paid and that it was paid in full. Need for my taxes. Been asking repeatedly for over two months but no luck getting any paid invoice. Refuses to provide one or just doesn't want to send me a paid invoice. Weird. I know we're all busy, but......... my tax accountant will not be pleased that I didn't get a paid invoice........#annoyed #ruinedwhatwasotherwiseagoodexperience. Should I call "HELP ME HANK!" LOL

hired to do plumbing work. The owner lets this other guy do the work and tells him to get out of…read morethe house before the inspector comes. I'm assuming he wasn't licensed the other guy. It passes inspection. Then we are taken down the drop ceiling and the plumbing isn't even glued it came apart. we are talking sewer pipe all over the place. I call him tell him I'm upset. he didn't care. my husband had to fix it. So we had him do a hot water heater. Had to get a reinspection. Because other things had to be done. He charges almost $400. to meet the inspector. This should have been part of your pricing when you charged me. It's your responsibility to get it signed off. This guy pulls up in a very expensive Mercedes. To an inspection. think he is overrated would not recommend.

We had a serious leaking issue with our upstairs toilets. I called John and within 15 minutes he…read morecalled me back and Connor was at our house to do the repairs within the hour. Connor quickly diagnosed the issue and then fixed it for us, went and got us the new toilet and installed it all within a few hours. Both John and Connor are very professional, knowledgeable and personable. We were very impressed with the work and customer service was A+! I would highly recommend John and Connor for any plumbing work!

Excellent service! Arrives at time stated, staff is friendly…read moreand courteous. Quality of work is excellent.

Magnifico Plumbing and Heating are excellent plumbers. They were prompt, professional, and…read morecourteous. So, what's the problem? If you are in the top 1% of wage earners in the country, then these guys are right for you. They were at my house for 50 minutes, replaced a faucet stem valve and a bathtub drain plug for $600.00 dollars'. (Cost of parts on Amazon are on the top side $50.00.) Now, let me be fair. I never asked for his hourly rate. That's on me, not the owners of Magnifico. I'm stupid, don't you be.

I had a terrible experience with this plumbing installer. From the start, the work felt rushed and…read morecareless. After the installation was supposedly "completed," I quickly noticed multiple leaks throughout the setup. Instead of fixing the issue properly, the installer either ignored it or applied quick, temporary fixes that didn't last. Within a short time, the leaks got worse and started causing damage my floor. It's extremely frustrating to pay for a professional service and end up with a bigger problem than before. On top of that, communication was poor and there was no accountability for the faulty work. I would not recommend this installer to anyone. Save yourself the stress, time, and potential repair costs by going with someone more reliable and experienced.

Came home to water all over my basement floor. After some investigating we found water coming from…read morein the wall in my first floor bathroom. The main drain stack had a crack in the pipe. My neighbor recommended Anthony as he used him previously so I gave him a call. He responded quickly and replaced the main stack from the basement to ceiling of the first floor. He was able to make the repairs with minimal damage and even recommended a carpenter to make the repairs on the walls for me. I would highly recommend!