One week ago my car engine was cranking and couldn't start up when I was planning to go outside. So…read moreI called these guys. I respect the job they have done, but I don't think they are very professional. they forgot to screw the spark plug bolt back, didn't even screw back the engine air pipes after no more than 30 min diagnosis, and I said that I tried to replace the spark plugs before, then they only tested the spark plugs and did a compression pressure testing, other than that no more testing, then they charge me $200, and told me that I need to replace the whole engine. This makes me not feel good. car is not fixed, the root reason is not sure, and need to spend more money and time on it to find out the root causes of why it can't start up. But still thanks for coming.

My car was having issues starting. Austin came out and had the issue diagnosed within a few moments…read moreand provided a repair quote for me right there on the spot. Best value in the greater Killeen / Cove / Heights area for mechanical support!

our delivery truck broke down on a highway and Joe helped us rightaway fix it instead towing and…read moregot us back on road.He saved us money in identifying the issue and fixing it !!

From the owner: Experience With over a decade and a half in the business,…read morewe’ve encountered every situation imaginable. Our seasoned professionals know how to handle any towing challenge efficiently and effectively. Client-Centric Approach We understand that each client’s needs are unique. That’s why we’re proud to introduce Joseph Alan Craig, one of our outstanding team members. Joseph goes above and beyond to accommodate our clients, tailoring our services to their specific requirements. His dedication and personalized approach truly set him apart. We Serve Young Drivers 18-25 Yrs These clients may need towing services due to accidents, breakdowns, or parking violations. They often rely on mobile apps or online platforms to request assistance. Middle-Aged Drivers 26-50 yrs This group includes a wide range of clients. Some may require towing for personal vehicles, while others might manage commercial fleets. They value efficiency, reliability, and transparent pricing. Senior Drivers 50+ years Older clients may need towing due to vehicle malfunctions or emergencies. They appreciate courteous service and clear communication

I had to have my pride a joy towed for the first time ever. I was super nervous and had no idea…read morewhat to expect. they sent me a link to track the driven when he was headed to me, the driver then called and verified everything, and i was able to track him when he dropped it off The guy that showed up was super nice and explained everything to me he even sent me a picture with coordinates as to where he dropped my vehicle off at. only cost $99 bucks which warranty paid for. i highly recommend them to anyone.

First time electric car driver/owner. Didn't have enough juice to get to charging station. The…read morefolks at Orellys in Jarrell ,Tx , were nice enough to let me plug into their business. After 2 hours , they call it trickle for a reason. In order to be in 109% charge, I'd have to be there till Saturday morn. Well through progressive insurance , I called for roadside assistance to get myself and the car home. Kayden called after getting the assignment called to let me know how long of a wait I had. He arrived within the 25 minute window, secured the car to the flatbed and headed out. I felt safe, comfortable and he stopped at a gas station and bought me water. In this Texas heat it was so appreciated. We arrived to my house, he placed the car where I needed. I really just enjoyed his company. He made what was an unfavorable, uncomfortable situation down right pleasant. Thanks Kayden.

Outstanding Bill's Tow Service in Killeen, Texas…read more I had an excellent experience with Bills Towing. From start to finish, the service was top-notch. The towing vehicle itself immediately stood out -- it was clean, new, and honestly one of the most impressive -looking tow trucks I've ever seen. It gave me confidence right away that I was dealing with professionals who take pride in their equipment. The driver Justin truly made the experience exceptional. He was incredibly patient, efficient, and clearly very skilled at what he does. What could have been a stressful situation turned into a surprisingly enjoyable one thanks to our conversation. He shared some really fascinating stories about his life background, which made the whole process feel much more personal and memorable. If you're ever in need of a tow (rental car broke down) in or around Killeen or just off the 35 going towards Austin, I highly recommend Bill's Towing. Professional equipment, outstanding customer service, and a driver Justin who truly goes above and beyond. Hands down one of the best service experiences I've had.

A little while ago I was stranded broken down 5 hours away from home and bill came fast to help and…read moregot me back on the road with peace of mind very fast and was very friendly