The installers were very professional, considerate of our home, and courteous to us. Within the…read morepast couple of years they have installed both heating and cooling systems. I highly recommend.

Service man came on time and they called ahead of time to say what time he would probably be there!…read moreThat was appreciated. I was so pleased with the service and the professionalism. He fixed the problem and the amount was reasonable and in this day and age that is so important. He took his time and explained what the problem was and what we needed to do in the future! I was so happy with the job they did I signed up to have it checked next year and we are going To use them for a new cooling system. This is one company I have trust in and would recommend to everyone! The radiator was not leaking when he left and they were all working g more efficiently! Two thumbs up from me for sure! So glad I have a company I feel I can depend on! One happy customer here!

The owner, Aaron came out to my house. Upon first meeting, he was very nice and walked me through…read morethe issues I was having with my hvac system. He provided me with a quote that was affordable and after a couple other quotes, we decided to go with Aaron and his company. I always try to have small companies do work for me over the bigger ones. Aaron rescheduled on me 2 different times. About a month after his original promise date to start, he finally arrived and got to work. he replaced my equipment and everything worked fine for a few days and then just stopped. We couldn't figure out why it wasn't working so we called Aaron. As usual he didn't answer his phone ( that started after we gave him a deposit for the work) He finally called me back a full 24 hours after my first call. He refused to come out and look at what could be wrong. Telling me that he was too busy and booked out a few months. That I was lucky he made it out in the fist place. He told me he'd call me back in a few hours and see if he could squeeze me in. 2 days went by and no phone call from Aaron Tompkins. It'a the middle of winter, he took my money put in the equipment and wouldn't come back to rectify the issues. Fortunately, a family friend referred another company who came out and fixed the issues. It took them maybe an hour and it was up and running. Aaron finally called me back 4 days later!! I told him we had another company fix it and asked where I could send the bill to be reimbursed by him. He lost his mind after that. Yelling and swearing at me. Threatening to put a lean on my home and to pursue legal action against me for harassment because I called him 3 times in 2 days trying to get answers. When I told him that we had no heat for 4 days and he was nowhere to be found. He said, "show me in the contract where it says the equipment needs to be running" In legal terms it says is that he would provide and install equipment that would be specifically sized for me home. He was proud of the fact that he had a loophole in his contract and tried playing games to dance around it. Very dishonest person. Stay FAR AWAY from him.

Honest and knowledgeable. Service is great. Total HVAC maintenance. I have been using A Tompkins…read morefor 6 years and have never been disappointed. I have seen the owner, Aaron Tompkins troubleshoot complex problems, including HVAC electronics, rapidly and efficiently. Prices are fair. Very patient with customers. Highly recommend.

Choice Heating & Cooling had been recommended to me by a very satisfied customer, and now I can…read morecompletely see why. I needed to have my central air unit replaced. I had previously known it was too small for the house and poorly maintained by the previous owners. Not only did Choice verify this without me saying so, but they offered an improved, larger, and more efficient unit of the same brand, plus I got a discount for paying cash. Once it arrived, they immediately set up an appointment, and the replacement was handled by a team of Luke and two associates in less than four hours. I will be glad to pass it forward and recommend Choice to other potential new customers.

Good luck getting your product serviced after spending an inordinate amount of money over the…read moreyears. They simply don't care and are pretty open about telling you such. Zero stars if I could.

Jeremy runs a great business that can be trusted to charge a fair price for outstanding work…read more This is the second time I have used him. His staff always does a fast neat job. Communication is outstanding and very prompt

It was 4PM on a Friday night and I had an issue with my Nest Thermostat suddenly shutting off and…read morelosing heat from my furnace on one of the coldest weeks of the year. Called around to several HVAC companies and most were closing at 5pm or wanted to schedule me the following morning due to an incoming snow storm (2024 Winter really sucked this year). To my surprise, a friend of mine recommended Northside Mechanical, a local private company, who were there within an hour and resolving my issue shortly afterward. He came back on Tuesday with a permanent fix and we started talking about updating my HVAC system and hot water heater. Not only was the price reasonable for an emergency call, but I received a GREAT QUOTE for a more efficient HVAC system that includes Air Conditioning (my prior system was heat only), and an updated, more-efficient hot water heater (the old one was rusting and on its way out). A couple weeks later, Andrew was here with his partner working on my HVAC system and had it all done in a few hours. They came back a few days later to do the hot water heater, and they'll be back in a month to work on the Air Conditioning unit after the snow melts. They guys were kind and professional, very knowledgeable, and it's the first time I felt like I was getting real honest answers without unnecessary up-sells for things I don't need! I highly recommend Northside Mechanical Heating & Air Conditioning for everything mentioned above and will definitely call them back for any other HVAC needs I have moving forward.

I can't speak to the quality of their plumbing work because after waiting almost month to receive a…read morequote I will not be using their services. I called to have someone come out and look at an issue in our bathroom. The person who came out was friendly and helpful and left saying they would get back to me with a quote. After about a week of waiting I called the office and was told that the person who runs the quotes had taken a few days of leave and was behind on the quotes. I've now called two other times, and each time was told that the person running the quotes was behind. They assured me they would "let her know I was waiting" but were never able to offer an idea of when the quote would come. It has now been almost a month. They have sent me so many spam e-mails asking me to leave a review that I've decided to oblige them. They might have great plumbers who do excellent work. I don't know. That's only part of working with a plumber, and this kind of delay speaks too poorly of the rest of the operation for me to feel comfortable working with them.

Leak at the point water enters the house. There was either going to be an easy fix, or something I…read moredon't want to contemplate right now ... Thankfully Don found the easy solution. I now have time to think and delay a bit on the inevitable. From phone call to finish job, everything was smooth and friendly and professional. They've got me as a customer.

These guys are the ultimate professionals and were incredibly reasonable with their pricing. We…read morepurchased a new gas furnace and had it installed from the expert staff. They were efficient, incredibly diligent, on time and did exceptional work. I am so grateful for all their support and hard work. Dave and his crew Richie and Dennis are top notch. I will never go anywhere else. Highly recommended!!

Rich Miller came to my house, when my boiler cracked, the day I called for an estimate and he was…read moreable to give me a quote immediately. We scheduled an appointment for the upcoming Friday, he showed up on time replaced the boiler, removed the old one and was done in about 3 hours. Great friendly service, fast work and quality products at an affordable and fair price! I would recombinant to anyone that has a heating or air conditioning problem!

Very happy to find a small family-owned plumbing shop that isn't private equity-owned. I called…read morethem to detect and fix a large-ish leak, and it turned out to be a toilet (as I sort of expected). I had a complete rebuild of the toilet for reasonable cost and a free return visit to tune up the work. Will be calling this shop again.

In our experience this guy was unprofessional. He never responded to our phone message but did…read morereach out when we emailed him through the website. He came out for the free estimate but then was super flaky about scheduling a time for our project. After a week or so he contacted us the night before to say he could come at 8am the next day. When we weren't able to make that happen we set up an appointment for 8am the following day. He texted the next day to say an emergency came up and we would have to reschedule. He then texted the morning of the cancelled appointment day to say he could come that afternoon. When that was not convenient for us he said it didn't seem like we were going to "gel" on this project and he would pass on it. Not sure why it was so difficult for him to schedule a firm time for our project. We were pretty flexible for weekdays and very flexible on time, just needed more than a few hours heads up.

Here is the second part of my review! The companies response to my 1st review is almost true. My…read morebudget had nothing to do with this. It is poor quality work with a poorly managed company. They lie. When I called to discuss the fact that my faucet was about to fall off, I was told that they had no record of being at my house until I provided pictures of their vehicles in my driveway. Lesson learned.

Gave me a price upfront which was great. Got back to me within a few hours of requesting service…read more Would consider for future projects