1. Wilson Family Windows

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    Wilson Family Windows

    5.0 (1 review)
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    2 years ago

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    KML Remodeling - Custom kitchen install

    KML Remodeling

    (5 reviews)

    Overall, we are satisfied with our master bath remodel done by KML Remodeling, but it took twice as…read morelong as it should have because of incorrect materials delivered and inadequate project management. We had to make concessions on things that were wrongly ordered and there were a few plumbing mistakes which required rework, causing the project to take twice as long as it should have. The carpentry work was exceptional, though, with attention to detail and solid workmanship, resulting in an overall successful project. But, the general supervision and communication from the project manager were dreadful and caused a very stressful experience. As other reviewers have said, messages were rarely responded to and it required me to frequently follow up just to know what was going on with the project, and who and when someone was coming. When the project manager did show up on site, which was rare, he just walked in and went straight to the subcontractor, without barely a hello to us. It's really a shame because a well done job should not be so exhausting and frustrating for the customer. As long as they use the same carpenter, I would recommend them, but I suggest making it very clear at contract signing what you expect and lay out clear rules of engagement and communication expectations. I'm updating my review rating from a 3 to a 4 because the owner, Karen, sincerely listened to our concerns and we feel that she will make the necessary adjustments so that future customers have a more pleasant experience. As previously noted, the workmanship of the main construction components are top notch and had the project manager not made the job so painful, we wouldn't hesitate to use them again.

    My "three week" project to install a sink, vanity and new cabinet door turned into a three and a…read morehalf month project! I do not recommend this company. Their lack of communications is unbelievable! Messages are NEVER returned in a timely manner, sometimes never returned! They messed up my walls, which thankfully I had more product so I could fix them. They broke the trim on my door and pushed it together and left it like that, so the wood is cracked! Who does that and just leaves it? The first time they installed the doors, they put them into the door jamb, so you could not open the doors all of the way! It took four days to install a vanity, a vanity top and change two cabinet doors. I have a six car driveway, they parked on the edge of driveway and put ruts in my yard! Save yourself some heartache and frustration and stay away from this company.

    STL Design and Build

    STL Design and Build

    (22 reviews)

    First. We were looking for a remodeling of the Kitchen and Master Bathroom. It was planned to do…read moreit in 2020. Then COVID. The time spend as researching, researching, researching. We had several quotes (few in the 6 digits). My husband and I just couldn't agree on which one to choose from. The quotes were either too high or did not on design, and sometimes both. I called STL Design and Build Design, setup an appointment as my last resort. STL Design sent Tom Levinson. Mr. Levinson arrived earlier than time with his assistant. This is definitely a rare. We went through the areas for remodeling. Tom sat me down and listen to all I wanted to do. Then it came down to the details and pricing. The wants an can't live without. We finished with an estimated quote that we were very happy with. Tom was wonderful. He gave me sound advice on my selections for the kitchen remodel. He went through the cost, time-line, and process. Tom went to warehouses with me for selections on the items. Matthew Pevehouse, thank goodness for him. I had a family emergency out-of-state. Matt took care of everything for us. The whole crew were wonderful. Matt took pictures and kept me up to date. If there was an issue it was quickly resolved. My husband and I are thrilled with the results. The look is absolutely fabulous, the craftsmanship and quality of products excellent, and done on time. Thank You STL for a wonderful experience. Bathroom is the next project!

    I contacted several companies about new windows... Their price was right in the middle... after the…read moreinstall, I could tell their quality was superior. Their people were just fantastic clean and professional! This is my second project with them!!!

    Stonebridge Roofing - Flat Roof Coatings. Add life to your flat roof with a Karnak Roof Silicone Coating.

    Stonebridge Roofing

    (47 reviews)

    10-star service! -full roof replacement by Stonebridge in Sept 2024:…read more1. The owner whom I met while walking the block responded to my request for bid immediately and all follow up was quick, thorough, transparent and personal. He responded that very day. They communicated by text, email and phone and I could choose what worked best for me in any given exchange. It is so easy to get business done when a company uses all the tech available to them to reach their clients. I work full time and do not have the time to deal with any Mickey-Mouse operation who doesn't text or use other forms of communication, or takes forever to respond in 2024. 2. They are local, so I trusted them more. I was worried about shady contractors, so I liked that they had a local business address and staff who answer a phone, email paperwork etc. They also worked within what my insurance budget. Everything from the bid to the bill was above board, not shady! 3. The crew were the most hardworking I have ever seen. And, it was so hot that week! ‍They cleaned up after each session and were professional, polite and most of all very kind people. They kept their work contained in my yard and parked properly near my house in the street. They didn't encroach upon the neighbors' property. I received no calls or complaints. They kept all their equipment in order and they were not in our way. They parked their own dumpster to toss the old roof, and someone even came quietly after dark to retrieve it. There was no evidence of their trash, not a speck - impressive! 4. When it came time for me to pay, they offered to pick up the check personally because I was worried about mailing it. What service!!! I am a big fan! I highly recommend this company because they are easy to do business with and their builders are upstanding people. CALL THEM FOR A ROOF!!!

    I signed a contract with Stonebridge Roofing on 11/3/2025, and my large roofing/siding project was…read morefinished on 5/27/26. Now that it's been a couple months, I wanted to share my experience working with the company. Throughout the project, I found the sales rep, office staff, and management to be courteous, professional, and generally responsive. When I reported concerns, Stonebridge agreed to fix the issues and worked through many of the problems I identified. Unfortunately, the installation side of the project was much more challenging. The biggest issues in my experience were with workmanship and quality control. Although Stonebridge has quality control people, it often seemed that completed work was not thoroughly inspected before crews left the job site. Instead, many issues were discovered only after I identified them and brought them to Stonebridge. Some examples of the issues I discovered included: - Step flashing had not been installed in one area where the roof meets a wall; wood was exposed. - A bathroom exhaust vent opening was completely covered over with siding. - Exterior light fixture mounting blocks and trim pieces were either installed crooked, not fully seated, or missing altogether. - Loose, bulging, and damaged siding in multiple areas. - Exposed nails through flashing, and bent drip edge. - Multiple areas where the roofing, siding, flashing, fascia, or trim installation required correction or replacement due to poor workmanship. These examples represent only a portion of a multi-page punch list I was asked to create by Stonebridge to document the issues. Another recurring challenge was communication between sales/project management and the onsite crews. I often discussed specific install details or repair issues with sales or office personnel, but many times that information was not communicated to the crews performing the work. Installers would arrive without a clear understanding of previous discussions, requiring the same issues to be explained multiple times. An additional challenge was the language barrier with the non-English speaking onsite crews. By itself, this would not have been a concern if there had been stronger supervision and communication from Stonebridge project management. However, when questions arose about workmanship or repairs, it was very difficult to communicate directly with the installers. My goal with this review is to provide an honest account of my experience so prospective customers know what they may encounter. If you choose Stonebridge, my advice is to stay actively involved throughout your project, inspect the workmanship carefully, ask questions, and don't assume completed work has already been reviewed or inspected. In my experience, Stonebridge was willing to respond after problems were identified, but much of the responsibility for finding those problems fell on me, the homeowner. This ultimately broke down my confidence in the quality of Stonebridge's workmanship.

    Wilson Family Windows - windowsinstallation - Updated September 2026

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