1. Chaney Windows and Doors

    1. Chaney Windows and Doors

    0

    Maryland Heights, MO

    Chaney Windows and Doors

    5.0 (3 reviews)
    Closed 8:00 am - 4:00 pm

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    Zen Windows St. Louis

    Zen Windows St. Louis

    5.0
    (6 reviews)

    We had a very poor experience with another company when researching windows and installation and…read morewere a bit cynical of contacting another business. However, the process of obtaining a quote was indeed as easy as Zen Windows website makes it out to be; check out their website and watch the videos. I completed their form with the number of windows, approximate size and the requirement that the windows must meet a minimum efficiency. A reply was quick and thorough and above all easily understood and answers to questions were immediate. Dennis provided all the information needed should a permit have been required. Once accepted, Kevin came out within a few days to take specific measurements needed for ordering the windows. Within just over a month, we received a call asking if the installation could take place within 48 hours as they had an opening. Ed, Jimmy and Daryl were the installation crew who arrived promptly and you could not ask for a more conscientious and professional team. They seemed to get along and worked well with each other. Care was taken to protect floors and carpet, the installation and operation of the windows was explained, and clean up was meticulous. I had planned to shampoo my carpets after they were finished and Daryl did such a good job of cleaning up the floors I did not have to vacuum first! We had 6 windows replaced and opted for the Endure EN600 series double hung, Energy Star Certified windows. These windows were installed on a warm day in rooms that get the afternoon sun and it was immediately apparent that the sun gain was much lower than the previous windows. The wind is gusting today and there are no drafts! The total cost was a bit above some of the other estimates but after our previous experiences as well as the ease of the ordering process, the personable and professional installers- much less the quality of the windows- it has been well worth it.

    Dennis and Rhonda were quick and fully responsive to my questions and made the whole purchasing and…read morescheduling process very easy. Their seasoned installers were very professional, prompt, and respectful of our home. They worked hard to replace our entire two story home in one day before bad weather was supposed to hit the next day. We feel like we got a great product that will last for many decades which also has a great warranty. I would definitely recommend them to anyone wanting the best customer service and no pressure sales with a great buying experience.

    Ray Gilbert & Sons

    Ray Gilbert & Sons

    4.3
    (6 reviews)

    Our roof was damaged by hail and caused a leak inside one of our bedrooms. A friend recommended…read morethat I call Alex Gilbert at Ray Gilbert and Sons. Alex came out and confirmed damage, wrote an estimate and worked with the damage adjuster from my insurance company to make sure that all of our damage was addressed. We needed a new roof, and also chose to have new gutters, soffits, and gutter guards put on at the same time. Our estimate was written in the beginning of December. I was worried that we would have to wait until spring to do the work, but Alex assured me that he would keep an eye on the weather and if we got a run of warmer days, we would get it done then. We had a warm spell in mid-December and his team of installers came out and did the tear-off and install of the new roof over two days. The gutters and soffits were done during the next warm weather days. My house is nice and dry, and looks great too. The architectural shingles are a great color and the upgraded gutters are amazing. No more getting up on the roof to unclog them! I would highly recommend Ray Gilbert and Sons--they did awesome work at a fair price, were responsive to my questions and concerns, and were overall really easy to work with.

    Ray Gilbert & Sons did an outstanding job repairing our hail-damaged roof and siding. The team was…read moreprofessional, completed the work quickly and ahead of schedule, and left everything spotless. They saved us thousands by expertly advocating with our insurance company, securing full coverage for the repairs and even getting our entire A/C unit replaced. Timely, high-quality work from a trustworthy family-owned business. We couldn't be happier and strongly recommend them!

    Universal Windows Direct of St Louis

    Universal Windows Direct of St Louis

    1.9
    (35 reviews)

    Our house is almost 30 years old and we finally decided to replace the windows with more energy…read moreefficient and easier to clean (fold in) ones. We spoke to a different company first that offered microfiber windows, for all the windows and doors we have in the house, that would cost us almost $100k. We simply can't justify that kind of cost on windows and feel the return on investment doesn't make any sense, so we talked to Universal Windows. Their windows are vinyl and therefore cheaper and a lot more manageable. At the end, the cost was about 1/2 of the other company and we are happy with the quality and installation. Their windows are beautiful and easy to operate. Granted they are new and time will tell, but so far so good.

    I had a very frustrating experience with this company. First, we waited over a month and a half to…read morereceive a tax ID number, which delayed our ability to file our taxes. For something so time-sensitive, that kind of delay is unacceptable. On top of that, after all the waiting, we were then told that our windows do not qualify for the rebate that was discussed earlier in the process. This was extremely disappointing and feels misleading, as this information should have been clearly communicated upfront before we moved forward. The lack of timely service and clear communication made this a stressful experience. I would strongly recommend that others get everything in writing and confirmed before committing, as this process did not go as promised.

    STL Design and Build

    STL Design and Build

    3.7
    (22 reviews)

    First. We were looking for a remodeling of the Kitchen and Master Bathroom. It was planned to do…read moreit in 2020. Then COVID. The time spend as researching, researching, researching. We had several quotes (few in the 6 digits). My husband and I just couldn't agree on which one to choose from. The quotes were either too high or did not on design, and sometimes both. I called STL Design and Build Design, setup an appointment as my last resort. STL Design sent Tom Levinson. Mr. Levinson arrived earlier than time with his assistant. This is definitely a rare. We went through the areas for remodeling. Tom sat me down and listen to all I wanted to do. Then it came down to the details and pricing. The wants an can't live without. We finished with an estimated quote that we were very happy with. Tom was wonderful. He gave me sound advice on my selections for the kitchen remodel. He went through the cost, time-line, and process. Tom went to warehouses with me for selections on the items. Matthew Pevehouse, thank goodness for him. I had a family emergency out-of-state. Matt took care of everything for us. The whole crew were wonderful. Matt took pictures and kept me up to date. If there was an issue it was quickly resolved. My husband and I are thrilled with the results. The look is absolutely fabulous, the craftsmanship and quality of products excellent, and done on time. Thank You STL for a wonderful experience. Bathroom is the next project!

    I contacted several companies about new windows... Their price was right in the middle... after the…read moreinstall, I could tell their quality was superior. Their people were just fantastic clean and professional! This is my second project with them!!!

    Window Nation

    Window Nation

    1.4
    (22 reviews)

    I would give 0 stars if I could. We had windows and a sliding door installed months ago. Upon…read moreinstall the lock on the door was damaged. The service guys apparently ordered a new one and it's been a nightmare. This was in January, part is expected in May and we still can't get customer service to call us back - mind you it's June! I would NOT recommend this company to my worst enemy. No one should use Window Nation. If this review keeps one person from going through this it's worth it. Spend your time and money buying from a company that stands behind their product. It's NOT Window Nation.

    This happened to my friend:…read more My experience with Window Nation has been a nightmare to say the least.   Bob Miller was our sales rep, we were going to decide between Window Nation and another company, which your company was more expensive.   What sold us on Window Nation was that through their financing we did not have to make a payment for 6 months which doing  a large remodel, that was a bonus.       I received an alert about the payment due, I called Bob and he was like "no that is wrong, you don't have to make a payment until June".  I went ahead and set up payment anyway to get to working on paying them off.   I noticed I had two missed payments on my credit history, one from January and one from February.  I called and come to find out he was wrong, it was not no payments for 6 months, it is zero percent interest for 6 months.     I also was unaware that it was a third party financing, to which I can only give my bank account and routing numbers to pay, which I like to use my credit cards to get points and rewards.  When I went to look at my payment history I noticed I had been charged interest every month since January.   So what exactly is the program I am in?  Bob couldn't seem to provide me with that answer nor could Kevin or Josh.  Kevin and Josh seem to be "higher ups" in the company, yet never seem prepared or even educated as to what the situation was  when one the phone they just kept passing the buck onto Greensky which is their third party finance company.  Window Nation uses Greensky, but yet neither of them can communicate with one another.    When asked what program I am in, they just said you will have to contact Greensky, yet Window Nation is whom sold it to me, told me it was no payment, then told me it was no interest, yet I have both, with a hit on my credit because of misinformation.    This entire experience has been a nightmare, I would have went with the other company had I not been misinformed.  The other company was $4000 more, but that was for 14 windows, which I got 4 with Window Nation.  The whole experience has been a nightmare.  They sell on false information, they are unprofessional and uneducated when it comes to customer service.  I do not recommend using this company, there are better priced companies out there.   I absolutely do not recommend using their financing!!!!!

    STL Windows and Doors

    STL Windows and Doors

    4.3
    (6 reviews)

    Jared Hoffman was so friendly, patient and kind with my crazy household while providing a quote…read more I enjoyed the details from the company information, door and glass information. Jared was very informative. Love the samples between the digital views and glass samples. Highly recommend this family owned company

    I hired STL Windows and Doors to replace 28 storm windows on my home because they were highly…read morerated. I was told that the windows would be fully custom to fit my existing custom interior windows, however, the storm windows I received are not custom and do not line up with my existing interior windows (see photos below). Honestly, I just wanted this fixed as it degrades the look of our home and is not what I ordered. What the company will tell you: 1. They tried to remedy the situation, but the company they use is no longer making storm windows so there is nothing they can do. 2. They apologize if the windows are not aesthetically pleasing or do not meet my expectations (disregarding the fact that they are not what I ordered). 3. They pride themselves on customer service, their reputation, and their customer's satisfaction. What I will tell you: 1. When I alerted them to the issue, they said, "It is what it is." They also told me that the storm windows only came in a 50/50 split (and not custom). I contacted the supplier myself and confirmed that the windows are available to order in custom sizes. When I told the company this, they said that they had reached out to the supplier and since they were no longer making storm windows, there was nothing they could do. I asked if there were other solutions, such as contacting another supplier, but I never received an answer to that. They also claim that I didn't tell them of the issue until the job was complete, but I told the installer (who happens to be the owner's sister) at the beginning of day two and her fiancé (the salesman) came out at the beginning of day three to see what the issue was. The job was not completed until the end of day three. I did not correspond with the owner until I filed complaints and contacted a lawyer. 2. "Apologies" aside, I must now pay another company considerably more money to fix the issue caused by STL Windows and Doors. 3. Their actions do not align with priding themselves on customer service. To outline a few of the particulars (without going into too much detail): they've blamed the original salesperson who no longer works for the company, they lied about the windows not being available in custom sizes, they then blamed me after I found out that they are available in custom sizes, a window was installed broken and has not been fixed. Please SHARE this with family and friends to help them avoid losing money to false promises. Thank you!

    Chaney Windows and Doors - windowsinstallation - Updated July 2026

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