The medical staff are outstanding: patient, informative, and knowledgable. The office staff are…read morethe same, and are always welcoming and friendly. Would recommend this practice to anyone of my generation who is considering a "late-life" adjustment to your teeth.

Dr Scott showed me how my teeth can be improved and once I agreed to the terms my smile turned…read moreinto a million bucks over the process of a few years. Best investment I made back in 2017.

These professionals really show skill in their work. My teeth was abstract before they fixed my…read moresmile. Being able to show off my pearly whites with a good smile has given me confidence and I'm thankful for the memories I have of these people.

As an employee at Pisklak Orthodontics, I would just like to say how much I love working here…read more Waking up every workday and truly loving to go to work. We consider our patients our family and our friends! Dr. Pisklak, Dr. Smith, and my fellow coworkers pride ourselves on offering the best quality care not only with braces and orthodontic appliances, but with truly connecting with each patient...focusing on their individual needs. We love working, educating, and supporting our patient family with the whole orthodontic process. Each step of the way, you can count on us. We strive for everyone to leave our office feeling confident, happy and with a healthy smile.

Excel Dental Missouri City could clean your teeth well but it is impossible they could provide more…read morefor you. They will make sure you got pain and they do not qualify for any moderate sedation. You may take your own risk to be there with those unprofessional people. Sedation Options Offered: According to the Excel Dental website, they offer the following anxiety-relief and sedation methods: * Nitrous Oxide (Laughing Gas): A mild, inhaled sedative that helps patients relax while remaining awake. It wears off quickly after the procedure. * Oral Conscious Sedation: A pill taken before the appointment to manage moderate to severe anxiety. * The Wand: A computer-controlled injection system that delivers local anesthesia in a steady, more comfortable flow than traditional needles. Important Note on IV Sedation: Excel Dental does NOT currently list IV sedation (deep sedation). If you require IV sedation, other local providers that explicitly offer it include Missouri City Dentistry and Plantation Dental. Notable complaints from public reviews and consumer platforms include: * Clinical Incidents: One highly detailed complaint from 2024 involved a parent who alleged that a child was "traumatized" during a molar extraction where anesthesia reportedly wore off mid-procedure. * Billing and Financial Disputes: Patients have reported issues with the finance department, specifically regarding the handling of referral credits and unexpected charges for certain procedures. * Prosthetic and Fit Issues: At least one senior patient reported receiving poorly fitted dentures that caused significant pain, followed by dissatisfaction with the office's refusal to provide a refund. * Service Quality: Some reviews highlight "lousy" service for specialized needs like severe underbites or hurried cleanings that felt inadequate. * Operational Concerns: Common minor complaints include long wait times--sometimes exceeding an hour--and administrative errors, such as prescriptions being issued without necessary signatures.

i have never had a doctor, a front desk "manager", the owner lie to my face over and over and over…read moreagain. My daughter has a few cavities and needed to get a couple fillings and some baby crowns (7yr old). first couple of times were fine nothing major but the last visit when she needed a baby crown, they decided to extract the tooth instead. we agreed, and proceeded. they had given her some anesthesia and finished with her fillings first then it was time for the molar extraction. she was squirming when the fillings were getting done, meaning anesthesia was wearing off, which happens. So the doctor pulls out more anesthesia and my daughter sees the big shot and freaks out and says she doesnt want it. doctor puts it away and they (nurse and my husband) are holding her down and the doctor starts to crack and twist ON HER MOLAR, which is 100% intact, as she is now screaming. her eyes are rolling back because shes in pain and hyperventillating. my husband hears her tooth cracking and twisting with my daughter pleading him for help and asks them to stop and maybe give her more anesthesia since IT HAS ALREADY WORN OFF WHEN THEY WERE WORKING ON HER FILLINGS. they get my daughter to calm down and she asks for a few min and says she will take the shot but the front desk manager steps in and says shes shutting it all down. shutting it down? after you have already traumatized my daughter cracking and twisting her molar and couldnt even extract it, SHUT IT DOWN? i came back to meet the owner and the doctor and the front desk manager who were responsible for my daughter that day as, get this. her baby crown fell out. her fillings were cracking and breaking off. i meet the owner as he cracks a joke saying , oh the whole family is here hahahaha! my husband, my sister and i came as they were present the day of the last procedures. i asked my questions and commented my concerns and this is what he said to us. 1. 1st dose of anesthesia was plenty to finish almost 3 hours of work that day (we mentioned our daughter squirming while they were working on her filling so def the doctor and the nurse knew she needed another dose) 2. if the 1st dose was enough why did the doctor get ready for the 2nd shot and only put it away becsuse my daughter refused it? 3. the owner decides to tell me the doctor didnt give the 2nd dose becsuse they didnt want to over dose my daughter. 4. then the owner said they didnt give the 2nd dose becsuse the location where my daughter needed the 2nd dose was more painful than where they put the 1st dose. 5. then the owner told the doctor nurse and manager to leave as i started asking them details becsuse they knew what they did to my daughter that day 6. they gave me a refund for the crap job where the crown fell off and fillings broke off and molar was broken but not extracted leaving my daughter in forever trauma with the dentist. 7. they kept telling me theyre not a pediatric dentist... THEN WHY TAKE MY MONEY, WHY BOOK US AND WHY ADVERTISE IT LIKE YOU DO WHAT YOU DO? you made a big mistake. my daughter is terrified of the dentist thanks to your doctor and nurse trying to pull out her molar with worn off anesthesia. i asked the owner, would you let your daughters go through what mt daughter did and he said no. even as an adult i wont be able to sit through someone with a wrench, twisting and turning my molar and ive given birth twice. so youre telling me my daughter was not cooperative and that was the reason to shut it down? you people are a joke and psychopaths. shes seven. she weighs 49lbs. we had 2 grown ass men holding her down while her eyes were rolling back. i will be reporting a formal complaint. it will br a long fight but dont treat people like were dumb. you know exactly what your staff did and you sitting there keep changing your story and mocking us isnt going to make us go away. you have messed with the wrong family. you have forever traumatized my daughter and i will do everything to make sure this never happens to another child and patient due to yalls incompetence as healthcare workers.

Dr. Lee and his staff are amazing, they truly care about their patients! It is rare to find a…read moredoctor that cares more about the patient than about making a profit. I was in a palate expander and had 2 phases of braces as a kid, totaling about 8 years I visited Dr. Lee in his office! He is very skilled, knowledgeable, gentle, and intentional about knowing his patients. I would never recommend anyone other than him!

Dr. Lee and his staff are amazing! Very caring, humble, and skilled, truly a rare find! I was in…read morebraces for 6 years and they were consistently wonderful. Great with kids, special needs included. Offered understandable explanations about treatment plans. Even the waiting room is calm and inviting. *Dr. Lee uses his Weds. mornings to exclusively treat patients born with a cleft lip/palate--people for whom expert care is few and far between and who often travel multiple states to receive LFO's care!

Bringing my son in for his ortho appointment this morning I thought why not write about my…read moreexperience with the doctors and staff here at Garrett and Boyd! We have had a long relationship with this office and it has been wonderful over all these years! Both of my kids have had braces through this office and the experience to this day has always been good and positive! The atmosphere is very professional and the environment and staff are top notch! As a matter of fact the Sweetwater office has been recently remodeled and it looks great! We always like coming here because of the beautiful lake right beside the office complex! It's so scenic and the whole office park is beautiful! The waiting area is very spacious, bright and contemporary and you can help yourself to a coffee or bottled water while you wait. There's always some family friendly cartoon or Disney movie playing on the big screen and plenty of current reading material. We never have to wait very long and the staff here have always been friendly and informative. Cheryl who works up front is very nice and is always eager to answer any questions you may have. If looking for a great orthodontist practice in Sugar Land look no further. Garrett and Boyd are the best!

If I could give this place a negative rating, I absolutely would. Don't be fooled by their…read morepromotions or anything they advertise -- the customer service here is terrible. I had an incident where, if I hadn't called myself, I would've never been informed of anything. I haven't been seen in over 4 months, and now they're denying my request to transfer my service elsewhere. This place is completely disorganized and unhelpful. They give you the runaround nonstop, no one ever answers the phone, and you can't even speak to anyone beyond the receptionist -- who can't actually help with anything. They're booking appointments 2+ months out, which is ridiculous. I'm beyond disappointed and dissatisfied. Never again will I recommend this place to anyone.

The type of care was excellent! Everyone at Sienna Modern Dentistry is very professional and very…read morecaring. My dentist is Dr. Thompson and she was absolutely phenomenal. She went above and beyond to make sure that my procedure was handled properly. I will always highly recommend Sienna Modern Dentistry and Dr. Thompson.

I went when I had an emergency. They were kind and caring. I was referred to another place to get…read moreactual work done. I was told it would be several thousand dollars and would still have to go back to Sienna to put permanent filling in. I called back to Sienna trying to make a good decision. I was told by the doctor he would finish the filling off with no extra charge. Well there was an extra charge and now my tooth is sitting on the counter. It broke off last night. My anger stems from the fact I could have done an implant for what this cost and now I will have to do that anyway. I understand no one sees the future, but I feel that I was not given good information on which to base my decision on what to do. Mary Metcalfe

Hi , normally don't leave reviews on personal businesses , but I feel like people should know what…read morethey're walking into before choosing this orthodontist. I've been a patient here for over a year, and while the care started off fine, things changed once I fell behind on payments. I still owe around $2,000, and instead of working with me or showing any understanding, the staff immediately turned me over to a third-party payment company and refused to help me with my braces or any issues I was having. Recently, my jaw started locking, cracking, and feeling tight after eating, and I called to ask for advice since I still have braces on. The response I got was completely unkind and dismissive. They made it clear they wouldn't even look at me because of the balance. I wasn't asking for a free service . I just needed help with pain that could be related to the treatment they started. It's disappointing and sad to see a place that works with people's health treat patients like numbers instead of humans. Dental and orthodontic work isn't cheap, and sometimes life happens but compassion doesn't cost a thing. I now have to find an orthodontist willing to help me . **btw they offered to remove the braces ( mind you they been popping off even when I was paying ) which should be noted.) I'm not from here so I lost my job and it to a FULL YEAR to get a job . I'm thankfully employed now and as I told her in email ( have receipt ) I said I now have a job can we work something out she said no . I asked to talk to TODD and she said no . Her name is Debra. She was nice at first but not really now . I'm in pain and honestly if I pay the third party .. I need to be serviced . I'm not giving free money . Yeah I have the braces but I haven't been serviced in a year I have insurance at that

Overall, the doctor is professional and skilled -- we've had a good experience with the treatments…read moreso far. However, I had a disappointing experience recently when my son went in to have his wire removed. It turned out to be the office's administrative week, and almost everyone was out except for one assistant. We ended up waiting about 40 minutes, and the appointment was rushed. The next morning, we had to wait another 30 minutes for the removable retainer, which caused us to shuffle our other plans. I understand that scheduling can be challenging, but it would have been very helpful if the office had informed us in advance that it was their administrative week and the doctor was not on site.

Although the dental hygienist Tammy is great and Dr. Patel is pleasant, the office staff is…read moreHORRIBLE!!! They are so inept at their jobs, it is sickening. On 12/16/24, I had teeth whitening done on the upper & lower arch. Even though I told them that my insurance pays for 50% of each arch, the lazy office staff did not verify my coverage, but instead has me pay in full and said they would issue a credit when the insurance paid their portion. Fast forward to March 2025, I go in for an appointment and bring them 2 letters that my insurance company has sent them asking for additional information on the whitening service that I had. PMD had never responded to the request for information!!! Now I am asked to pay for that days appointment when i should have had a credit on my account! Fast forward again to July 2025, I am scheduled for an appt on the 21st. This time I call the office prior to my appt and STILL no credit. My insurance paid them $227 which should now be a credit on my account. I am furious. I cancelled my appt and I will no longer do business with these people. I have also filed a complaint with the BBB and TSBDE! Next, it will be small claims court. It is really stupid that I have to waste time on this! BEWARE! Make them verify services with the insurance. Do not pay in full waiting for them to give you a refund!!

If I could give it 0 stars, I definitely would. They never called after I requested an appt so I…read moredecided to call to schedule after 5 days of waiting. I was then placed on hold for 10 minutes and the call ended suddenly. I called back to STILL schedule an appt and was given a date, but was placed on hold again for almost 10 minutes. Another person spoke and when I gave them the information to schedule, I was placed on hold again. This is very frustrating and I hope they get it together very soon.

If you're looking for skilled, compassionate, and trustworthy orthodontic care, you'll find it at…read moreGreater Houston Orthodontics. From the very first consultation with Dr. Mehr, I knew this was the right place for my daughter's orthodontic care. Both Dr. Mehr and Dr. Panos are knowledgeable, personable, and incredibly thorough. Both doctors take the time to explain each step of the treatment plan, show the progress being made, and make parents and patients feel informed and comfortable. Their genuine care and attention to detail are clear in every visit. While we did see Dr. Davoody once, and he was okay, he didn't quite have the same warmth or personal connection that Dr. Mehr and Dr. Panos consistently bring to their interactions. We came to this practice after a disappointing experience with another orthodontist in Houston. I had already paid in full, and my daughter was fitted with an expander that she wore for about a year and a half. I diligently followed the instructions, turning the key as instructed, and we attended all recommended check-ups. Then, one day, the expander--and the teeth it was attached to--came out entirely. I was concerned and immediately contacted an orthodontist friend in another state, who confirmed that this should not have happened. He advised us to see another orthodontist. Fortunately, the teeth that were extracted were baby teeth, but I didn't feel comfortable bringing my daughter back to that practice after that. That led us to Dr. Mehr at Greater Houston Orthodontics. From the front desk staff to the assistants and doctors, everyone has been kind, helpful, and supportive throughout the entire process. My daughter feels at ease during visits, and I feel confident that she is in excellent hands.

Great care! Professional practice! Easy to get appointments. Explain everything very thoroughly.read more

I switched to Sugar Creek Smile Dentistry after several costly experiences with these dental…read morechains/groups that overcharge and have no customer service. My first experience was them getting me in quickly to fix a broken tooth. At that point, I switched my entire family to have Dr. Hemrajani as our dentist. She is also the key to me stopping a lifelong habit of biting my nails. She (Dr. Hemrajani) does most of the work herself, so you have plenty of time to talk to her. And most importantly, she listens to you. She also has a good sense of humor, too. Fatemah, the office manager, is always pleasant, responsive, and has a good sense of humor, too. Then, there is Mayra, the hygienist. She is the comedienne of the office while cleaning your teeth and taking x-rays. It is a fun visit for me. If you dread going to the dentist, I suggest you try here.

I had an expensive traumatizing experience at this place. Nice staff but wrong treatment and…read morediagnosis Cost me horrible pain and a waste of money :,( :(