My mom and I visited the dental office at the beginning of August for our exam. Upon arrival, we scanned a QR code to check in. The staff was incredibly accommodating and took the time to explain every detail until we fully understood. They did my deep cleaning. Soothing music played in the background. We are looking forward to making this our go-to dental office! read more

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If you like corporate medicine and efficiency, this is the place for you. If you would prefer a sense of compassion or concern about you as a person, keep searching. Although I have been a patient with this firm for decades, I am treated as a profit center rather than as a person. Every time I go for appointments, I am seen by a different technician or doctor. I feel like a cog in their machine. On my last visit I was scolded by a dentist, "You sure have a lot of crowns. You better floss those daily." A. I already do so. B. The crowns were dental procedures I received at your office. C. Would it be better if I had no teeth? The firm has lots of policies to convenience THEM: Pay before you receive treatment. The owner of the firm doesn't return calls. I recently called for an appointment because of a chipped tooth, a problem that the office had previously treated and had reoccurred. I explained my needs to the office staff and asked for a morning appointment as soon as possible. I was given an appointment in a couple of days, but the day before it was to occur it was cancelled by them without explanation. When I called to find out why, the office staff told me that they had made a mistake. "The doctor only does exams at that appointment time, and you need a filling." MY MISTAKE: I thought the DENTIST, NOT THE RECEPTIONIST would examine me and determine what procedure was required?? I was then offered an afternoon appointment (Did they not pay attention to my request for a morning appointment?) When I complained about this, I was told it would be more than a week before I could see someone in the morning. She then referred to me as "Dear". I am not her "Dear", nor do I want to be spoken to in a patronizing manner. I am going to look for another provider. read more

First time here. Clean. Personable. Nice vibe. None of the words I would use to describe a dental office but...they ain't them. This place was so nice. You walk in and it feels warm. The ladies at the front desk were nice. My original appt was for 1pm but I called and Victor was able to get me in at 10 due to a cancellation. Keyona did my X-rays and was so nice and thorough, explaining everything and was so gentle. She had to keep putting that plastic piece in my mouth so I could bite down and she could capture the picture. This was the first time my mouth wasn't aggravated after that. Just her being thorough and taking her time. Dr. Batiste came in after and was everything! Very personable, impeccable chair side manner. Explained everything walked me through all my pictures and was very attentive. I never felt rushed. Jarell did my cleaning and was just as thorough. My teeth clean, clean . You can tell they run a tight ship and care about your teeth here. Now, the decor was everything! When you walk back to be serviced, you walk through glass doors and if not for the cleanings happening in each room, you almost forget its a dental office. The black and gold decor along with the black art on the walls just adds such a nice touch. After you pay, you go out a separate door which is right next to the front door. I wasn't expecting anything but really got a great experience. Also there's a tv jn front of you as you sit in the chair AND one above so you can watch tv as you're leaned back getting work done. I'm not sure why modern medicine, and dr. Appt visits are not this thorough. The devices and xray machines were so technologically advanced and quick! All appointments really should feel like this! I'll definitely be back for my Invisalign. Thank you read more

Elite Dental Wellness - Tv in front of chair - General Dentistry Near Me - Houston, Texas

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From past harrowing dental appointments where staff felt hurried and dismissive of my concerns, I've carried some fears about routine check-ups. Walking in and seeing an all-Black staff was something I hadn't experienced at a dental office before (back home in Virginia). After my first visit to Elite Dental Team, I left feeling genuinely welcomed and well cared for from start to finish. It was a warm and reassuring welcome. The check-in process was clear and straightforward, and the upbeat playlist flowing through the space--Drake, SZA, Summer Walker--set the perfect relaxed, inviting vibe. My dental assistant was friendly and reassuring as he took my X-rays, making sure I felt at ease. Soon after, Erica, the Dental Hygienist, arrived to complete my cleaning. What I appreciated most was her thorough explanations of every step, including how long each part of the process would take. Most importantly, she made sure I was aware of the anticipated cost of my treatment plan before moving forward--no surprise fees at checkout. The dentist (whose name I do not recall and isn't listed in any of my email confirmations I received prior to the appointment) stepped in briefly to check on my concerns and mentioned providing an orthodontist referral, though I forgot to grab the details before leaving. Still, the overall experience was a major step up from my past dental visits and I appreciated them scheduling my follow-up appointment before I even returned to the lobby to checkout. And honestly? I'd return for the overhead TVs alone--perfectly positioned for a much-needed distraction during an otherwise nerve-wracking cleaning. read more

Elite Dental Wellness - how cute?! - General Dentistry Near Me - Houston, Texas

Elite Dental Wellness is definitely TOP NOTCH when it comes to professionalism and taking care of their patients. I have been a very satisfied customer over the years. Geralle Stovall is fantastic dental hygienist. She took care of me and my teeth with care and precision. Gave me good advice on how to take care of my teeth for the long term. read more

Dr. Batiste is amazing. I'm overwhelmed with how she transformed my teeth. She is extremely patient and with her help I was able to get the shape, color and texture of the teeth I wanted. Dr. Batiste's assistant Ricardo was very gentle and attentive to all questions I had. The whole vibe of the office is warm and welcoming. She is my forever dentist! read more

Elite Dental Wellness - Cosmetic Dentistry - General Dentistry Near Me - Houston, Texas

The reception, staff, and professionals were spectacular. I received 5-Star care, start to end. They're hospitable, professional and prioritize patient's needs. I recommend them to all relatives and those who reside in the area. read more

I came here in May. It had been a while since I'd been to the dentist so I was a little nervous but that nervousness soon went away when 1) I heard them playing music that I typically listen too and 2) when every person I encountered made me feel welcome and normal. It was never awkward with anyone, everyone was very personal able and talkative. I was 4 months pregnant at the time and they were very considerate and safe with me and that I appreciated. You can watch a movie or shows while you're getting your procedure done as well. After my cleaning my teeth felt AMAZING. So clean, I was smiling big for weeks! I can't wait to go back. Thank you so much everyone! read more

Elite Dental Wellness - General Dentistry Near Me - Houston, Texas

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I have been a patient of Elite Dental for almost 3 years and they are by far my favorite medical office. From the friendly staff to the care quality and the overall experience of the business, prepare to love it here. I currently have braces and Ricardo is 10 out of 10 recommended as I trust that my health is always in good hands. read more

I made an appointment w/ Elite Dental Wellness a month ago for a cleaning. Prior to making this appt. I called my insurance to verify my plan and coverage (a PPO plan) and confirmed that the dentist they gave me was under this plan they assured me they were. I called this dentist the same day, gave them ALL my infomation, insurance ID #, group # & phone number. They told me yes they accept my plan. I made sure I had correct info from previous dentist to transfer my reords as my appt was scheduled for 7/31/2023. This office waited until this afternoon (4 wks later) to tell me they just checked my benefits and was told I have a HMO and they don't accept the HMO from my plan. I asked who I was speaking to, I believe she said Shaniqua. I asked to speak to the office mgr, this woman said she is the office mgr. I told her the information she gave me is incorrect. I've always had a PPO Dental plan. I asked who she spoke with, Shaniqua couldn't remember, but suggested I call my insurance. I did, my insurance quickly verified I have a PPO plan as they did before. My insurance called Elite Dental Wellmess (while I was on the phone holding) gave them the information to confirm my PPO. I called Elite dental back asked for the office mgr I spoke to, they left me on hold more than 10 min as I'm driving. Person ame back 11 mins later asking if I knew name of mgr. now all of a sudden they don't know who their office mgr is. I hung up, called back finally got the same person and informed her I verified with my insurance I'm covered under tbe PPO. This so called "office mgr" seemed confused. I asked her to confirm while I'm on hold who my insurance spoke with, she couldn't or wouldn't do that either! Rather than confirming or giving me a reference # of the petson she spoke with, she put me through to someone out of the USA, who said they are not allowed to talk to customers. ALL I CAN SAY IS DEALING W/ "ELITE DENTAL WELLNESS" WAS ONE OF THE WORST EXPERIENCES WITH A MEDICAL OFFICE? SO INCOMPETENT!! PLEASE DO YOURSELF A FAVOR AND FIND A DENTIST WHO RESPECT POTENTIAL CUSTOMERS TIME. AND THEY NEED TO FIRE SHANIQUA YESTERDAY OR WHO EVER THE OFFICE MGR IS. read more

The Elite Dental Wellness team is amazing. They were all so incredibly kind, professional, and gentle with me today as I haven't had to open up to new doctors in a health setting about my cancer history yet. This was my first dentist visit in over a year and after finishing chemotherapy. I was extremely anxious going in and they went above and beyond to make sure I was comfortable. I plan to be a patient there for as long as I can! read more

I wish I could give this place 6 stars!!! I have never in my life been to a more welcoming dental office. From start to finish, the staff was amazing and extremely caring and helpful. I ended up being so comfortable that we ended up talking about personal lives and laughing all while doing my cleaning!! LOL They did not try and force other services on me than the cleaning I came in for. They did a price layout of everything I would be paying for and did not pressure me into buying anything!! The day I went in they were playing hip hop and the staff was very upbeat and vibrant. I cannot wait to go back. This is really sick but can y'all open up a lil lounge in the back for after hours? I didn't wanna leave!!! I never thought I'd say this....but I cannot WAIT TO GO BACK!! read more

very personable staff. Never a long wait time. Staff cares about individuals. Haven't had a bad experience.

Unprofessional. Went for a consult, talked everything through. Followed doctor Batiste's advice to go see someone about my wisdom teeth prior to starting treatment. During that referral, that specialist let me know that Dr. Batiste misdiagnosed me on one of my measurements by a long shot and gave my incorrect guidance on a matter. I took my time to process this, deciding if I wanted to proceed with treatment. During this time, her assistant calls me to see if I'm proceeding with treatment or have questions. I let her know the above. She says let me let doctor know and get back to you. Calls me back to tell me doctor has decided to not take my case. I ask why, she gives no reason. How do you call to ask if I'm proceeding then pivot minutes later? Assistants initial response to that question was that doctor said it was bc I didn't agree with her diagnosis.....agree? I simply let you know what the person you referred me to said! 12 days after my follow up email to the Dr, her assistant finally calls with a "reason" being that my treatment time is longer than the length of time the doctor will be practicing orthodontics....huh? You took two weeks and still only came up with that crap excuse? Doctor never reached out personally or replied to email. Unprofessional and clearly uninformed. Don't waste your time like I did mine! Mind you - after my consultation I needed a signed letter from the doctor detailing my case and need for treatment, and several other documents which the dentist secured for me....just to change her mind bc her ego was bruised that she misdiagnosed me and the specialist she sent me to and so called highly respects admitted that she was wrong. I hate I even have to leave one star. Also should add that in her effort to cover up her incompetence she kept naming reasons that clearly showed she didn't pay attention to my case, just another patient. like "oh you should see an ortho" even tho she knew I came to her from an orthodontic referral. We spent my entire consult discussing why I didn't want to do ortho and Dr Batiste agreed it wasn't called for! So confusing, so disrespectful so impersonal. Sad sad sad. read more

I absolutely adore Elite Dental Wellness! From the time I walk in, until I walk out, I am treated like a member of the family. I've never looked forward to going to the dentist like I do now; oh how I enjoy catching up with Dr Batiste! She is friendly, thorough, and fashionable, even in her scrubs! read more

Dr Batiste is the best Dentist I ever experienced! The love she has for people radiant throughout the fine establishment. She goes out of her way to make you feel at home by offering me a warm blanket and my favorite movie or TV show. which works super well! The most scary procedures are a breeze with her calm soothing spirit. I love the atmosphere! The staff is very friendly and helpful. Each visit leaves me smiling on the inside and out! The respect the staff shows to me is an honor to receive. They are truly amazing! read more

If I could give this place a 10 out of 10 I would. I have been going here for over 5 years and I love it. I used to hate going to the dentist but Dr. Batiste and her staff made every experience so comforting and welcoming. I honestly feel like family when I come here, I love Aja, Ricardo, Micah, and the entire front staff. Dr. Batiste has some of the newest coolest technology on the market for dentistry. I go to them for everything, she did my veneers and I am so in love with them. I love how much of a perfectionist she is, she said if she wouldn't wear them she wouldn't give them to me. read more

I would like to give EDW a standing ovation for their commitment to the industry. THANK YOU for the personable care that's consistent with my visits. The staff has always always been cool as ice water. Shout out to Ms ERICA for my recent cleaning, AMAZING!! On top of that, Dr AUZENNE has taken the fear out of dental visits. Our whole family loves her and the dedication to her craft. Thank you Dr Batiste for creating an environment that's welcoming to those of us that basically hated the idea of the dentist. The office is ALWAYS clean, inviting & the music never disappoints. I look forward to a very long relationship with ELITE DENTAL WELLNESS. STAND UP H-TOWN & get seen by the EDW team!!!! read more

This has been my favorite place to go for my dental work for years! Dr. Batiste is an amazing spirit and you experience it from the environment in the office to all of the staff. They always go above and beyond to make sure that you're comfortable and calm every visit. I would recommend everyone to visit and enjoy actual service with loving care! read more

Really loved Dr. Batiste and her super friendly staff! The office is clean, welcoming and they've even got large flatscreens mounted in front of every dental chair to watch during your exam. After going to the same dentist in Sugar Land for nearly a decade, I decided to give Elite Dental Wellness a try since it's closer to my side of town. In comparison to my old dentist, Dr. Batiste is pretty aggressive with her dental recommendations. After reviewing my X-rays, she told me I needed quite an extensive amount of work. She even took me to a private room to break down everything. It was a bit shocking to me considering I keep up with my routine cleanings. She was very accommodating and willing to compare X-rays. I ultimately went back to my old dentist (who did agree with 2 of her recommendations). I don't think Dr. Batiste was trying to get over on me; I just think her dentistry style is to strive for the perfect mouth. If you're looking for a dentist that will be a bit more transparent in prioritizing URGENT dental work vs "eh, let's watch this for a year or so before we put a crown on it", this practice may not be the right fit. I opted not to return because I prefer a more conservative dentist. However, I have no doubts Dr. Batiste takes great care of all her patients! read more

I'm a new patient to Elite and I must say that I'm thoroughly pleased with the level of service provided by Dr. Batiste & staff. I visited 2 weeks ago for a routine cleaning that was both efficient and informative in regards to continuing care. I don't feel that my time with Dr. Bastiste was rushed and the hygienist did a great job. I returned last week to have my teeth whitened (Zoom) & so far I must say that I'm also pleased with that. As for the office itself, I think the location is good, it's clean, everyone is professional and the office overall has a very nice vibe. I will continue to come here. read more

I love going here for my dental care. The team is very thorough and it's always an enjoyable experience. They are on time and Dr. Batiste is wonderful! Even though I've moved farther away, I still make the drive to come here because I don't trust anyone else with my teeth! read more

I love Elite Dental Wellness! I've been going here for almost 2 years now and love coming in for my cleanings. The place is always clean, you get reminders for your appointments (you can even text them if you need to reschedule), and Dr. Batiste is the sweetest! read more

I'm such a coward to pain and hated visiting the dentist. I was recommended to Elite by my coworkers, and I'm very happy I listened. Dr. Batiste is such a sweetheart! All her staff (as of now) have been nothing but great, caring, and they go above and beyond to make you feel comfortable. Like that, they quote you before doing anything. It's really a great place to trust. read more

explain procedures, keep you comfortable, offer options, clean hygienenic environment, always positive attitudes amongst all the staff, professional, offer financing options, very relaxed and caring experience. read more

Simply amazing and attentive to detail. Dr.Ashandra is always welcoming and friendly. I've been a patient for 4 years, she has a client for life. read more

Came in for a cleaning and check up. Everyone on staff is always nice and welcoming. Courtney was very helpful and made the visit very comfortable. Lena my hygienist was very through, efficient and made the visit overall top notch. Thank you Elite Dental for great care! read more

I must say, I was very pleased with my 1st dental cleaning at Elite Dental Wellness. Edna, dental hygienist, was excellent. She listened to me when I expressed to her my sensitivity level. She made sure I was comfortable at all times and gave me one of the best cleaning I've ever had. Dr. Batiste is so down to earth. Her inviting energy made it easy for me to express my concerns. I am now an official patient/client! read more

Today was my first visit!!! I got a routine check up and a cleaning!!! Staff is every friendly and helpful!! The lady that did my cleaning was great!!! Then I met Dr Batiste and she was simply amazing!!!!! She is very knowledgeable and personable I absolutely love her!!! Glad I found my dentist!!!! read more

My visit with staff once I got in the chair to see the dentist was great as they were all very friendly. However the front office staff needs improvement. Communication is extremely poor, I make phone calls that go unanswered and leave messages that never get returned. It's unfortunate because I really wanted to refer this dentist to other people. read more

Very wonderful experience and completely satisfied with my results!! If you are afraid of dentists, then go HERE!! You will no longer be afraid and you actually feel a welcoming and 'home' like atmosphere when you visit go here. I am so grateful to her and the entire staff for making me comfortable and taking the fear out of "a trip to the dentist" !! Great Team and I am thankful!! I am unsure of who could possibly have a bad experience here but everyone I encountered was immensely pleased and so am I !!! read more

I absolutely love love LOVE Dr. Batiste and her staff. This visit I had the absolute pleasure of receiving my cleaning by Aja. She was prompt, thorough, made sure I was comfortable and even provided the option for additional screenings to help aid in early detection and prevention. She made my time there feel like I was visiting with a friend. She gave me an entire new reason to smile that day during times that seem so tough for us all these days. I will continue to refer my friends and family to Elite Dental Wellness. read more

I love Dr. Batiste! She and her staff go above and beyond to ensure that patients are educated and feel comfortable with every part of their dental process. Her office is pretty and clean and you will always feel like family. I would definitely recommend her. read more

That root canal/perm cap combo?...well it fell out in Jan...I have caps from years ago, that are still in my mouth. FAIL. FAIL FAIL. read more

I have absolutely no complaints about Elite Dental Wellness. The office is clean, the staff is friendly, and they were able to attend to my Dental Emergency immediately. They've been super nice and understanding when I had to bring my children with me. Another wonderful thing to note is that they provide you with an instant quote of services, so you don't have to expect for any surprises. I absolutely LOVE this dental office and I would highly recommend it to anyone. read more

Amazing staff and dentist!! I tell everyone I know to go here!! Best dentist ever! I can't say enough good things about everyone that works here. It is so nice to have a doctor that actually cares about her patients. She will come in the room and answer any and all questions I have and make sure I feel comfortable before beginning a procedure. I will not be going to any other dentist ever again!! read more

I absolutely love it here! The staff is courteous, professional, knowledgeable and friendly. I was able to be seen within days of making my appointment and was called into the back at my appointment time. Everything was up to date. They have great in-house insurance that's affordable and gave me all my options for payment. I highly recommend this dentistry facility. read more

Wow! Just top notch service and professionalism here! Everyone here is a delight to talk to and be around while getting dental services done. Plus, they all are undoubtedly skilled at what they do. On top of it all, they all really vibe well as a team and that positive energy clearly comes across to the clients. So glad I was referred here! Walked away feeling like a new woman with pretty pearly whites to show to the world. read more

Found Dr. Shan when I first moved to Houston and she saved my mouth! I had bad previous mistakes other dentist couldn't fix. She took the time to fix everything and I couldn't be happier. I refer her to everyone I talk to. I will be a long-standing client of hers, and couldn't recommend her any higher. read more

Our family goes to Elite dental and they are fantastic! Dr. Batiste is very personable and is very thorough. The office is efficient and we have never waited past our appointment time to see the dentist. This is important since we have 2 working parents and the kids have busy schedules. I would highly recommend Dr. Batiste. read more