Lee's Tailors on Western Boulevard is hands-down the best tailoring experience I've had in Raleigh…read more Ping (the owner) is incredible, and Karen and Anna are both wonderful as well. They're all patient, skilled, and genuinely kind. I go in fairly often for tailoring and repairs, and they are always welcoming and willing to listen carefully while I figure out exactly what I want done. Today really stood out. I brought back a pair of pants that had been hemmed and looked great, but just didn't feel comfortable when I wore them. I was worried I was asking too much since I'd already been in a few times about these pants, but Ping couldn't have been more understanding. She insisted on letting them back out while I was there, even though it was near closing time. She also noticed a jacket I had and tightened the buttons on that too--again, on the spot. She was so kind, accommodating, and generous with her time, and she wouldn't even let me pay. That level of care and customer service is rare. Ping truly stands behind her work and wants her customers to be comfortable and happy. If you're looking for expert tailoring with exceptional service, Lee's Tailors is the place. I won't go anywhere else.

They did a fabulous job altering my dress. The lady came from the back and helped me decide what…read morewould look best. My dress had a lot of material to alter. She was very helpful and patient. It wasn't inexpensive but it was worth it.

The original owners sold this business & the prices have soared through the roof. This was my…read morecleaners for over 10 years until recently.

We've been customers since 2010 and have seen the place go through different owners. With each new…read moreowner, the service and quality we receive on our dry cleaning and alterations has remained the same-impeccable. The current owners are super sweet and I've never had an issue. Prices have gone up but so has everything else so that is never an issue.

Got a stain out that other dry cleaners couldn't. Very personable and got it done pretty quickly.read more

They did okay. I was apparently spoiled at my previous cleaners in Tx. They do not give you a drop…read moreoff bag here or put gripping material in the hangers. (see pic) The only access is through the drive thru, but you have to honk your horn or shout for them to notice you. And even then, regular customers just brush past you to get their stuff dropped off or picked up and the counter person just lets them cut. Stops working on your things and gets right to theirs before going back to your things. As far as cleaning, they don't get all the stains out, and I'm not talking wine or grease. I've used Tide To Go with success on stains that they set in! The value for the money is not there either. They were more expensive than my previous cleaners. Having said all that, the people were very kind and friendly.

I took a completely sequined dress to Sarah to be altered for a wedding. The dress was very long…read moreand large at the top, and I was worried that sequins/beading would fall apart the more altering she did. It took her about a week to complete and it was PERFECT when I got it back. The bride went with me to pick it up after alterations, and she said it was the best looking bridesmaid dress out of the group (other bridesmaids had taken their dresses elsewhere for alterations). Another bridesmaid took her dress elsewhere and the seamstress butchered the dress-- breast pads put in the wrong place, too much length taken off the bottom, and it was cut crooked. I suggested she take the butchered dress to Sarah. Sarah worked her magic and fixed that dress. The placement of the inserts were corrected. She fixed the uneven length on the dress, although my friend had to wear flats to the wedding because of how much length the original seamstress cut off. Overall, the bridesmaid and the bride were both happy with Sarah's corrective work. If I lived in the area, I would religiously use Sarah for all of my alteration needs!

I called her about sewing name tapes onto my Civil Air Patrol uniform ( Air Force ABUs) she was…read morenice but I couldn't tell if she knew what I was talking about. I went in person later that day and explained what I needed her to do. 2 tapes removed and 2 sewn on. She said I could pick up on Monday ( I needed the blouse back by Tuesday) I called Monday morning to see if it was ready and then went and picked it up. Looked great, the tapes lined up with pockets, she didn't cut them and they were in the right place. She charged $25

The stain did not come out of my clothes. I will go back to my cleaners that's more reasonable and…read moreget the stains out of my clothes.

Amazing service and great work. I will definitely be back again. My items looks amazing and the…read morecommunication used is great for reminders etc.. The price point it comparable to many local cleaners..

They take great care of your shirts and pants and they do alterations alsoread more

Horrible customer service and extremely rude staff making promises they can't keep. If you can't do…read moresame day dry cleaning then don't tell people you can on the phone and have them come in and all the sudden it's no.