Quick turn around and quiity work. I had a scarf belt that…read moreneeded a very specific punch to adjust the bracket. Four holes were added and now the belt is perfect.

I do not write reviews like this lightly, but my experience with JT Leather Crafter was poor enough…read morethat I feel obligated to warn others. I paid $80 for Jen to repair the handles on my bag. Within 28 days of receiving it back, the handles were already falling apart and began failing upon first use. Instead of using leather in the correct color, she used the wrong color and painted over it, which is not what one would expect from a professional repair. This was particularly upsetting because she charged me 25-50% more than the prices advertised on her website, citing increased material costs, and then proceeded to take shortcuts and use the wrong materials anyway. The issue was not limited to the quality of the work. The repair also took weeks longer than originally quoted. I was understanding about that delay because Jen said she was dealing with a personal emergency. But when the repair almost immediately began to fail, I requested a refund. She refused. Instead, she initially suggested that I drive the bag back to her home so she could attempt the repair again, which would have required over an hour of driving on my part. Since my husband and I are in the middle of a major move, this made that proposal particularly unreasonable. Only after I objected did she offer to cover shipping. By then, my confidence in her work was gone. I had no desire to send the bag back, and only agreed because I no longer had the time or energy to continue a completely unnecessary debate over an $80 repair that had already failed. What followed was an exhausting exchange in which she remained far more committed to defending her "policy" than to resolving a problem she had created. At one point in her extended messages, when I explained that I wanted a refund because having to go to the post office to send the bag back for another repair attempt would be very difficult, she responded, "I have nothing to do with your situation on moving to a different state." Later, she criticized me for not showing enough sympathy for her personal emergency, even though I had shown her nothing but understanding in my earlier messages. In fact, I had written, "I'm sorry you're dealing with so much right now and I completely understand. Please take care of what you need to, and whenever it's ready I'll come by and pick it up." What became clear is that Jen expects customers to extend grace and make allowances for her personal circumstances, but is unwilling to show the same consideration when someone else is in a difficult situation. During this exhausting back-and-forth, she repeatedly defended her refusal to refund the money, even though the repair had already failed. When I finally told her I was done discussing it, she continued messaging me until I explicitly asked her to stop. The most telling part of this experience was not just the poor workmanship. It was the complete unwillingness to take accountability afterward. Anyone can make a mistake. What matters is how they handle it when their work falls apart. In this case, the answer was excuses and refusal. Small businesses often ask customers to value craftsmanship and personal service. That cuts both ways. If you want people to support a small business, you also have to provide competent work and fair customer service. I did not receive either. The bag finally came back after Jen's second attempt to repair the handles, and, once again, the workmanship is subpar. The color is still wrong, and each handle was supposed to have a double leather strap--something I explicitly told her when I dropped the bag off. Instead, she only added a single leather strap to each handle. I would never use JT Leather Crafter again, and I would strongly encourage anyone considering leather repair in the Denver area to look elsewhere. I would rather pay someone else to redo the repair properly than deal with this business a second time. In summary, Jen's ethical failures are threefold: she accepted payment for a repair she did not actually deliver, she attempted to shield herself behind a policy that does not absolve her of responsibility for defective work, and then she shifted the cost and inconvenience of her own mistake onto me, the customer.

5 out of 5 Brian is a leather miracle worker!…read moreHe is extraordinary, shows up on time, and charges fair prices. Reliable, honest, and just a genuinely wonderful guy. If your leather needs saving, call Brian. He'll fix it, and make you smile while he's doing his magic. Highly Recommend!!!

Leather Tech is the best! Brian accurately diagnosed the problem with my two recliners over the…read morephone from photos. He quoted me over the phone, and was able to come to my house in a week and take care of the problems. I am so happy that he was there to provide this service and bring these recliners back to new condition. In my case the problem was structural, but my understanding is that Brian can also take care of cosmetic issues that you might think were irreparable. So don't be angry at your furniture! Give Brian a call and let him take care of whatever issues you may have.

Leather Direct is the place for your leather needs. They also have racks and racks of anything you…read morecan imagine. It's your perfect store for personal as well as gifting items. All of this at amazing prices.

Matt the gentleman that helped me on November 11,2011 was super. Customer service was the best…read moreI've seen in years. The store has a wide variety of coats and if you can't find it in the store I think Matt could probably find it for you. The only bad side is it Really does need to be shown on the Internet. The receipt says it is called Leather Direct so that is what I looked up. Everything else is great!!! Keep up the great work. Sincerely, maw196414

Colorado Leather and Furs did a lovely job rehabilitating my vintage mahogany mink fur piece. I'll…read moredefinitely return with any future items.

I brought my late mother's mink coat to Frank for an update. He was so very kind. He was able to…read morereuse the original lining, including her monogram. The work only took 2 weeks and now, I have a gorgeous vest with gigantic hood. He suggested using crystal fox to detail the hood. The workmanship is superb. I know my mom would be pleased about the new look and thrilled that it will finally be worn again

Have had shoes repaired regularly. Reasonably priced and well repaired. I'm talking Clark's that…read moreneeded a suede patch, etc. But...why does it smell like sewage inside?

They don't answer the phone. I called three times and let the phone ring ten times and gave up.read more

Took in a leather handbag I bought years ago in Italy as it needed repair where strap pulled out of…read morebody of the bag. This bag is precious to me, and I was thrilled with how beautifully it was repaired. The repair is invisible. Also, I happened to be close by, and popped in a day early and it was ready. Worth every penny.

Long story short, don't go here. Went in with 5 pairs of…read moreshoes. 2 NEW sandals to have holes added and cut to fit; 2 heals to have the inside re-glued; 1 pair of Coach heals. I got a lil divid on one heal and asked them to just fix that. Went to pick up my shoes and 1 of the sandals, beige, had blue ink stains still near the new holes. So I left them there again to have the ink removed. Note both sandals new holes are not straight at all... I could have done what they did just as sloppy which is why I paid a 'professional'..... $210 ruined for my Coach heals. All I asked was to fix the divid hole and they ruined the whole heal. I never expected perfection just better. That didn't happen. Went back and both shoes were not fixed At all! Unprofessionalism is beyond. If you can't provide a service say no. Don't go here!

I had the best experience here and would recommend this shop to everyone! They exceeded my…read moreexpectations with a repair on a suede blazer of mine-it turned out better than I imagined and the customer service was excellent! Everyone in the shop is so friendly and welcoming. Their selection of fur coats is incredible and the prices are VERY reasonable. I have my eye on one for a future purchase and will be returning with any and all of my leather goods if they ever need some TLC. Places like these are few and far between and I'm so glad they're around!!!

Great shop for leather repair. They gave me a fair price up front and had my coat back to me when…read morethey said they would. Will definitely be returning to Jonval for my leather needs.

Great service and great product selection. I have been a customer for many years and highly…read morerecommend them.

Very fast service, reasonable prices and Davina is an excellent communicator. Been going to her for…read moretwo years, very good experience!

Tandy has been a name synonymous with leather products for over a century. This location continues…read morethat legacy. They have all kinds of leather pelts, accessories, dyes, classes and expertise. We visited to get a solution for a metal part missing from a pair of leather boots. There was a wall of choices and the guy there was very helpful in showing us what options we had. (They've moved recently but are still in the same area.)

I love the Tandy stores. They carry an enormous variety of Angelus and Fiebings leather dyes, as…read morewell as leather oils and conditioners. Prices are better than Amazon, although they have sadly increased. I don't do leatherwork, but they carry everything that anyone could possibly need. Tools, leather, buckles, stamps, EVERYTHING. They have a wonderful selection of hides and skins at decent prices. I needed leather to replace some on a coffee table that had been destroyed by a carelessly-deposited pumpkin. I found the perfect piece. Then I went back because I'm going to cover an antique (late 19th century) trunk with leather. It was formerly covered in canvas, which can get filthy. I bought a side of navy that should do nicely. I wish that I made clothes, or purses, because some of the leather and suede, in turquoise, rose, and deep black, were just GORGEOUS. But I don't. They carry all kinds of textured leather, as well, and occasionally have exotic skins. They also have rugs made from full skins. They do not cut pieces of leather. So you might luck out finding a piece suitable for your needs, or end up with a lot of leftover leather. But they have several sizes available, which is a plus. I bought a double shoulder for the coffee table and a side for the trunk. I need to come up with other things to cover with leather.Or maybe just sell the leftovers. The quality is wonderful. There are various grades of leather, priced accordingly. The staff here is exceedingly helpful and knowledgeable.