Recently had a pair of loafers re heeled/repaired and polished…read more Overall work was excellent, but communications by the shop were somewhat wanting, necessitating two visits to pick up the finished product. Pricing is steep; then again, virtually no "craft" labor is inexpensive any longer.

George is professional, efficient, and friendly. He repaired my 10-year-old 6" L.L.Bean duck boots…read morewhen the stitching had come apart between the rubber foot/sole and the leather upper on the insides of the ankles on both boots. Because the rubber and the leather were both still intact, he was able to reattach them. A relatively simple job, but one that required the skills and materials of a Master Shoe and Boot Cobbler. I love L.L.Bean, but they only offer the *possibility* of repairing Bean boots and it would take anywhere from 3-8 weeks to get them back. George looked my boots over and assessed the repair in under ten minutes (while I stood at his counter in stocking feet!) I appreciate and respect his policy that "custom work requires custom pricing." In other words, don't hesitate to ask for an estimate so that you're not surprised! George won't be unkind or embarrass you if you decide you need to consider the cost of a repair. I dropped one star only because I called twice to ask if my boots were done.

Rude and dishonest. He denied additional damage he did to my shoe and accused me of not knowing…read morethe condition of my shoe when I brought them in.

George is the best at what he does. He's an expert shoe repair person and also fixes leather bags.read more

While it's expensive, the work is top notch and they're honest. I go there with pocketbooks too!read more

I took a leather handbag in to clean a small stain on the bottom, and they charged me $165 for it…read more I should have said no thanks and left. They did get the stain out, but when I asked why the price was so high, the woman at the counter just giggled at me like she didn't understand the question.

This is the only shoe repair shop I have used for over 20 years, the workmanship is great, the…read moreowner is very friendly and I think his pricing is very fair.

The quality of work has diminished quite a bit recently and I'm not sure why. The last time I…read morevisited, the owner was very aggressive with me because I couldn't find my ticket. His extreme anger was really mystifying. He told me that people come back a year later without a ticket and get mad at him when he can't find their item, but that's not what happened with me. I came several weeks after the drop off and I just couldn't find the ticket in my purse. (Honestly, it's happened several times in the past and it was never a problem.) He asked me what I had dropped off so he could try to find it. I told him and then he yelled at me "I don't even known what that means" and "that doesn't tell me anything." We eventually found the two pairs of shoes and I left in shock to get away from his anger. One pair of sandals needed a new sole cover because the old one was peeling. It looks like a child did the work- this is not what I have come to expect here. The second pair of shoes, suede pumps, were supposed to be stretched. They weren't stretched at all. I'm not sure what happened to cause this change but I'm not comfortable going back any more.

Scrupulously honest, great workmanship, attentive service at reasonable prices. We have relied on…read morethis shop for 30 years. Please note that they have moved to 1959 Post Rd, next to Papa Joe's restaurant

Here at 3:30 PM to pick up shoes but no one is here. Store hours listed on the door are 8 AM - 4 PM…read moreon Wednesdays.

Snow boots expertly repaired in time for a blizzard. Sole was coming off. Owner would not just glue…read moreit, said without stitching it would not hold. Did both boots. Fantastic

Orthopedic build up of my left shoe. Got quoted $75 and 10 days and it was done for $75 and in 10…read moredays. Nice clean store.

Excellent craftsmanship! I've had several pairs of shoes repaired here and the quality of the work…read morehas always been outstanding. My repaired shoes look as good as new, and the prices are, in my opinion, reasonable. ($25 to reheel a pair of my shoes, and they look great.) Izet even polished a pair of my shoes at no charge! The shop is very clean and neat, and it is obvious Izet takes great pride in his work. He's may seem gruff at first, but I found him to be a throwback to another era when business owners were very serious about their work and their customers. He was very straight with me about what needed to be done on the shoes I was asking him to fix, and he didn't sugarcoat what needed to be done to them to repair them properly. But he was always respectful, and I did not feel as though I was undervalued as a customer. Based on some of the other reviews in here, Izet has apparently repaired some very expensive shoes and bags for other customers, but he treated my department store shoes like they were just as important as something that had cost someone else several hundred dollars. The man obviously values all his customers. He requires payment upfront and the work usually takes about a week, depending on what you're asking him to do. Also, there's no parking because the shop is on Atlantic Street, so you'll have to cough up some money for a nearby parking garage or meter and walk over. But it's worth it. He does such a good job. I will take all my shoes to him with confidence whenever necessary.

Poor quality high heel repair with cheap tips poorly done. Couldn't fix one shoe. Didn't clean…read moreshoes when repairing which is standard. Charges way more than I've ever paid for tips and didn't get skid pads because they way overcharge for it. Just moved from Manhattan where there are 20 better cobblers at half the price and double the quality. Wanted a local cobbler but this one is horrible on all fronts.