While it's expensive, the work is top notch and they're honest. I go there with pocketbooks too!read more

I took a leather handbag in to clean a small stain on the bottom, and they charged me $165 for it…read more I should have said no thanks and left. They did get the stain out, but when I asked why the price was so high, the woman at the counter just giggled at me like she didn't understand the question.

Snow boots expertly repaired in time for a blizzard. Sole was coming off. Owner would not just glue…read moreit, said without stitching it would not hold. Did both boots. Fantastic

Orthopedic build up of my left shoe. Got quoted $75 and 10 days and it was done for $75 and in 10…read moredays. Nice clean store.

Paul is a wonderful, professional, responsive and caring guy that just wants to do a good job and…read moredo it well. I found him thanks to Yelp, and noticed he was local to my home and quickly reached out regarding my unfavorable damage to my vintage LV wallet. This 2004 coin purse wallet combo has seen better days, and when my wallet was rejected for repairs from the original source, I didn't want to give up on it. Paul asked me to send pictures of the damages so he could quote me properly due to the amount of work involved. We agreed on a price and even the amount I had to leave for deposit wasn't an issue. He wanted to make sure that I would trust his judgement and value his work. Paul said to give him a week and he delivered it to me in 5 days time! Be sure to always ask him what the store hours are, as he unfortunately is experiencing flood damages to his work space. How he was still able to fix this wallet for me in such dire conditions, I'll never know. He's chatty and friendly, and could use more foot traffic as this kind of work is clearly dying in the industry. He seamless repaired my coin purse compartment that kept leaking coins all over my bag, as well as the bills compartment that was fatigued. The work is perfect; beat that 5th ave! If you have a beloved leather good or wallet like me, be sure to reach out to Paul. I know that I will have this wallet for many more years to come!

Hours of work displayed on the shop window include Saturday till 5pm. I came over at 12:00 to find…read morethe door locked and window gate down and locked, too. Went home and called the shop at ~1:30pm. Owner answered in Russian asking me why I didn't call him - as if the shop only opens when a customer calls - and why I didn't deposit my boots in a locked box at the entrance. I'm not about to leave my boots not knowing if they are repairable! I asked if the shop open now - was told to call back at ~2:30pm. I called at 2:42pm, didn't recognize the voice who answered, asked again if the shop is open - in English - and got yelled at for speaking English! Was told not to play games (!) and not to be rude (for speaking English!). Naturally, I hang up and will not place any orders with this so called business. PS. Seeing response to my review insulting me for trying to give them business confirms this is a nasty place, totally unprofessional. I do NOT recommend anyone to deal with them, ever!

I truly like them. Ive been to a few around Norwalk area and prefer them. Plus they are polite…read more Plus they can get it done in a hurry!

Michael at Professional Touch Cleaners is a wizard. I took him a 40-year-old wedding dress on…read moreMonday, and by Friday the dress looked like new. It had not been properly preserved and was covered with yellow streaks and stains. The pricing was reasonable too. I cannot recommend PTC highly enough. And Michael is kind and wonderful too.

Always courteous and prompt. Jeanette, the seamstress, is a treasure! Can handle all sorts of…read morealterations and tailoring.

Can't believe these bad reviews... I've been going there for 20 years and everything has always…read morebeen perfect!! Juan is a great guy.

I was very satisfied, I definitely recommend he also works fast. I will go back He's very…read moreprofessional too

So I was looking for a cobbler, which is hard to find specially in the outer boroughs. I came…read moreacross these guys, Roma shoes and wireless repair. I have bought some expensive shoes and they were too big maybe a half size too big I took it to him and he knew what the situation was right away. He told me come back in an half hour. He said these are very good shoes, (Gucci) but he's gonna make them a little better. He added a little Rubber soul at the bottom, some taps at the heel and he put a insert in Which made the shoe fit excellently. I plan on bringing him two or three other pairs that are too big and one that's too small and I haven't worn them because of this thank you Roma. Donald

Thank you to Vilma for fixing my wedding dress! So kind and she really cared about keeping my dress…read moresafe and clean. Highly recommend!

I've been going here for years. They do beautiful, very professional work. I make cross stitched…read morebaby blankets and I only trust them to sew on the flannel backs and lace. Highly recommend.