This store is amazing.. The man that owns the store was so sweet to my two littles. They were…read morehaving a hard day and he made them feel heard. Thank you again

Cute little gift store in Florence that has just about anything your heart desires. You'll find…read moremugs, coasters, stuffed animals, Christmas crackers (at the holidays, anyway), cards, journals, and so on and so forth. The woman who owns this shop also owns Periwinkle Station next door and PS Winkles across the street. She was very friendly and was happy to provide help when I needed, but also didn't breathe down my neck as I was perusing the store. I was on the Florence Charm Trail, but earlier when I was on Bay Street I hadn't stopped into this shop and I'm glad I did the second time around. I was trying to be quick on my trip through this store because my mom and I had planned to head back to Eugene much earlier... so I didn't get a chance to wander leisurely, but there were a few things that caught my eye and I had to keep myself from looking and buying. Had I had more time, I don't think I would have gotten out that easily.

Wonderful coffee, environment and all of it!!…read more Your name being called when your coffee is ready is SO fun!! I wish I wasn't just passing through Florence- I could sit and read a book here easily!!

I don't normally write negative review if ever, but my experience at River Roasters this weekend…read morewas disappointing enough that I feel it's warranted. Florence is home to me. I've lived there on and off since I was 18, and stopping at River Roasters has become a tradition whenever I'm in town. I love the coffee, the cozy coastal atmosphere, and sitting outside with my children for our annual photo. For years, I've recommended this shop to anyone visiting Florence. This weekend, I ordered five drinks, spent quite a bit of money, and left a generous tip. While waiting, I realized one of the drinks was supposed to be iced instead of hot. I politely apologized and asked if it could be changed. The employee immediately huffed, gave me a dirty look, rolled her eyes at her coworker, and made it very clear that my request was an inconvenience. I was honestly shocked!! I even told her that if it was too much trouble, I would take the drink as it was, but she completely ignored me. When she finished remaking it, she pushed it toward me without saying anything. As a manager now myself, and a previous business owner in Florence, I understand that people get busy, overwhelmed, and frustrated, especially when there's a line out the door. But when you work with the public, customers should still be treated with basic kindness and respect. If you're annoyed, step away and collect yourself. Rolling your eyes, huffing, and being openly rude to someone over a simple drink correction is unacceptable. To make the situation worse, as my family and I were leaving, the employees loudly called out, "Have a great day!" in an obviously sarcastic and passive-aggressive tone. A genuine "Have a great day" should be offered to every customer not used to mock someone on their way out. What makes this especially sad is that River Roasters wasn't just another coffee shop to me. It was part of our family tradition and a place I have supported and recommended for years. Unfortunately, after this experience, I won't be returning. There is another coffee shop down the road, and that is where we'll begin making new memories. I genuinely hope the owner sees this and takes the customer service concerns seriously. Good coffee may bring people through the door, but the way customers are treated determines whether they come back. And quite honestly, if you cannot be kind to the public while providing a service, then perhaps working directly with customers is not the right job for you.

The wonderful thing about this place is you walk in and you gonna leave with something even if it…read morewasn't what you thought. In fact it probably won't be. While I was in the store several people picked up something for someone they knew because it was somehow the perfect thing. Whether it was the name of the socks or the right saying on a mug... It's like the store has some kind of Charisma that helps you find the thing that you were looking for that you didn't even know you were looking for or forgot you had been looking for... And it reminds you that gifts are not just for you but forgiving to others. There's everything from locally made jewelry to uniquely scented candles to jewelry that includes height, formed during the Mount Saint Helen explosion, and turned into glass like gems. They're also crystals and bronze and brass. Very helpful owner or manager I'm not quite sure but she was friendly and great and intelligent and curious. And the value is fantastic, there is a price range for everyone. Hope you discover a treasure the way so many others did this afternoon.

Great selection and pleasant owner. I found a beaded…read morebracelet that goes with my ring!

Great place for afternoon tea! We had the light tea which included cream tea, a cut up sandwich, a…read morescone and a little sweet treat. We will be back to have a bigger tea next time. They recommend making a reservation if you want to come.

Had very long wait for very little food. The server was working as hard as she could to cover…read morehostess, server and cashier jobs. We waited over 1 1/2 hours for soup and sandwich because they ran out of bread. The clam chowder and salmon bisque were very tasty and served piping hot. However The tea sandwiches were barely filled and it was basically just bread. There was only a half hearted sorry but no offer for free drink or other compensation. $44 for 2 cups of soup , 2 tea sandwiches and 2drinks. Went with high hopes. Came away very disappointed. Will not be going back.

Very neat store! Lots and lots to look at. Bear figurines for your cabin, they had an irish…read moresection, marilyn monroe section, dragons and fairies area. A lot of cute signs and tins with cute and funny sayings. The woman that worked there greeted us and asked where we were from.. very friendly.

Fun, never know what strikes your fancy! Lots of vendors. Good stuff, Knick knacks, records,…read moreclothing, home decor, rustic ,jewelry, and repurposed items. lots of art work. Definitely worth a stop if you're in Florence.

This was a terrific stop A few smalls we collect and sold…read morein pairs , so 2 for 1 Add a 65 year old 1/2 pint milk carton from a elementary school in California. ok, i have a spot for that. A German Air Officer cap badge. Artillery. Mmmm Yes please Very Fair prices.

I love the Kitchen Klutter store. It has so many useful items and if you don't see what you are…read morelooking for, don't be afraid to ask the friendly staff. They sometimes have things in the back. Prices are reasonable.

It was a cute shop with a lot of items, although they are everything is very expensive. That…read moreaside, the reason I didn't make a purchase was the rude staff! After my experience and seeing other reviews, not sure how they're still in business!!

excellent shop for gifts - Kimberly provides the best customer service and her jewelry inventory is…read morebeautiful and affordable. The clothes and accessories are unique with very fair pricing. Adorable and clever knick-knacks and tchotchkes galore. love this store

Our time in this store was wonderful looking at all the fun items! Everything is priced very…read morereasonably and oh my gosh so many tempting wind chimes! There's a really cute art gallery at the top as well. We met who I believe was the owner and she was soooo kind and welcoming!! I would highly recommend checking out this super fun selection of jewelry, gifts, and clothes!

Great coffee and great people, adorable little building! A sometimes overwhelming selection of…read morepastries but at least there's always something delicious.

They have the BEST Gravy and biscuits in Florence! It doesn't have any unwanted ingredients such…read moreas sage or parsley, the biscuits are soft and it's not from a can!!

My go-to shop for Mother's Day for many years now. They deliver on time, they call me if any…read moresurprises. This year (2026) I put in my order. My mother said she'd rather have planted flowers & not cut flowers. They changed my order, no problem. My mother loved the order. HIGHLY RECOMMEND!

Always the best floral delivery in Florence!! You won't be disappointed! Beautiful, on time,…read morereasonable prices!