Fixed / changed my battery roadside in under 30 minutes. So easy and helpful I would honestly give 6 stars if I could

Just had to get my truck towed. Truck arrived In less than 15 min had my truck loaded and had me home in less than 20 min. Driver was awesome and friendly and was extra helpful. Thank you guys I truly appreciated this. -Jared read more

I can express how impressed and pleased with your driver Bashar . He greeted me with a big smile and very kind and Friendly. He's awesome . Thank you for a great towing experience. read more

Got a flat tire. Raad did exceptional work. True pro with low-profile vehicles. I highly recommend this place for anybody with modified vehicles. Didn't scrape my car once. read more

Wind N Sea Towing - Towing Near Me - San Diego, California

Wrong assessment of my car battery by Andy on Friday AM, it was dying but he said it was fine. The next day the battery was dead, a major inconvenience while on vacation. On Saturday afternoon Dani came by and assured me the battery was dying, he was right. He sold us a new battery, which we needed on day 1. I called their office and left a message for the office manager to call me back, but they NEVER called me. Very disappointing read more

My vehicle was towed here through an AAA roadside assistance request (not police ordered). When I went to retrieve my car, I provided my ID and electronic proof of valid registration. Staff (female receptionist) and the "manager" (Hussein) refused to release my vehicle unless I produced a physical paper copy of the registration. When I asked for a written policy explaining this requirement, they refused to provide one. The manager stated that if police could verify my registration, they would release the vehicle. Based on that statement, I called the San Diego Police Department. Officers arrived, verified that my registration was valid, and stated that the tow yard was being unreasonable. Despite police verification and their prior statement, the manager still refused to release my vehicle. While refusing release, they continued to charge $80 per day in storage fees and added a lien fee. I was also given incorrect information about supposed legal liability if I drove the vehicle away. Promises made to police about waiving fees were later refused in writing. To make matters worse, they lost my keys while my vehicle was in their possession, adding another layer of stress and delay to an already unacceptable situation. This experience caused unnecessary financial harm, delays, and frustration. I strongly recommend that anyone dealing with this company document everything carefully, ask for written policies, and be prepared for resistance even when you have valid documentation. I hope management seriously reviews how vehicle releases, customer communication, and basic handling of personal property are managed. read more

Not at all happy with their service. They were sent by AAA and when they arrived they tried to get us to switch where we were going to another business farther away. When we declined they said they couldn't tow us. So I called AAA and they changed their tune. The employee I spoke to in their dispatch was rude to me and the overall vibe was very slimy and scammy. We did end up getting towed to where we asked and that actual part of the service was done properly, hence the review of 2 instead of 1. read more

Rany helped us out , very nice and knows what he is doing . very helpful great customer

Hussein was a great help to us tonight. We only had to wait 15 min for him to reach us and he was quick to troubleshoot and address/resolve the problem. After getting the battery going, we were get on the road. Really appreciated his positive and easy going demeanor, which made the long day end on a positive note. Thanks Hussein! read more

The wind n sea tow truck technician saved us! He quickly solved our problem within minutes and was super nice! Thank you wind n sea towing!

DO NOT use this towing service. i was in an accident and called AAA to get a tow truck out, after letting them know they connected me to windnsea towing and said someone would be on there way and arrive within 25-30 minutes. i waited three hours on the side of the road blocking traffic. three hours later and incredibly rude driver arrived who told me he would take my car to windnsea tow lot FREE OF CHARGE AND FREE OF TOW FEE. come to pick up my car the next day and get charged 310 dollars for tow fee. tried to get the charge disputed and was hung up on. this place is a scam. read more

I had such a positive experience with Wind n Sea Towing and especially with my tow truck driver, Hussein. Breaking down at 1:00 am in the morning on the side of the road is stressful enough, but he showed up quickly, was professional, and made me feel at ease right away. He handled everything with care. It's rare these days to find service that feels both efficient and genuinely kind, but that's exactly what I got. If you ever find yourself in need of a tow, I can't recommend Wind n Sea and Hussein enough. They turned a stressful situation into a smooth, easy one. Thank you read more

I was locked out of my car, Wind N Sea towing sent Hamid to help. I thought I had locked the key in the car, but when it wasn't inside, I realized I had lost the keys near by and Hamid helped me look for them and we did find them. He was so friendly and helpful, I would use this company anytime! read more

worst towing company, did damage to my driveway. and will not take responsibility for the damage they did ,and aaa will not help me because, wind n sea., are a sub-contractor to i think that how aaa way of getting out of responsibility read more

I was put into contact with this company by AAA. I asked him to tow my car to the Mazda dealership. He tried to talk me out of it and to taking to a recommended shop instead. When I finally stopped him from doing that, he came - drove my car around the block and said "it's fine." Talked me out of having it towed. Now I'm sitting on the side of the freeway in the heat after losing power in the middle of a busy freeway - very dangerous situation, and my daughter is missing her doctor appointment that was made months ago. Absolutely inexcusable... just do your job and tow the car you are asked to tow to the place where you were asked to tow it! read more

Marvin Y . was the best! So quick, so responsible, so nice! He saved my horrible day.

I would strongly not recommend this company. After I was in an accident, my car was clearly not safe to drive. I called around noon to have it towed. I was told the tow truck would arrive around 2:20 PM, then again at 2:46 PM--but by 4 PM, no one had shown up. I waited over four hours with no updates, no follow-up, and no apologies. This level of service is unacceptable, and the company should be ashamed of how they treat customers. read more

We called for a AAA tow to take our son's car, after an accident, to Caliber Collision. Driver from Wind N Sea shows up, verifies he's AAA and does not take our car to where we requested. On top of all of this we were charged $250 and told if we did not pay we would be taken to collections. There are a lot of tow service companies. I would not trust this one. What a horrible experience. Shame on you for taking advantage of people when an accident occurs. Shame on you. read more

Lady at front desk is the worst! The company itself are basically crooks. They are not helpful, extremely rude and disrespectful. I can't express enough how bad this experience was. DO NOT USE this towing company for ANY reason! read more

Wind N Sea Towing - Crap company! - Towing Near Me - San Diego, California

My car battery died while parked in my driveway. Having AAA, I phoned them and a service was dispatched and at my home within 30 mins. Hamid the WindanSea Towing service tech was great. Had my car jumped and running. Professional, Courteous Thanks Hamid. read more

these guys absolutely saved my life when my car died. Arrived insanely fast and Danny was immediately aware of the issue underlying why my car died. they were the only ones to actually tell me I needed a replacement for the auxiliary battery, instead of trying to sell me a replacement main battery, which is what happened the last few times my car broke down and another company came to jump it. I would have spent thousands trying to diagnose this problem but instead Danny helped me find the battery I needed, at a good price, and got my car running. All for a normal jump start service call. I am so grateful and I know these are really trustworthy people who will help you out when you really need it. read more

They were amazing. Needed to be towed far and they helped me out a lot. Such nice and helpful people!

On a night when I was exhausted, stranded, and scared, driver Marvin showed up and changed a tire after another tow company had been giving me the run around for more than two hours. I will never forget the feeling of gratitude I felt when Marvin showed up. I honestly felt like I had been sent an Angel. Wind N Sea Towing should be very proud to have an employee with such a caring attitude. Thank you, Marvin Patricia read more

I have to admit calling for a tow truck usually means I'm not having a great experience but this driver, Hussein, saved the day (night actually) by not giving up when most would have. He went WAY above and beyond to not cause any damage to the car and get it safety to a a charging station. Thank you so much, you made all the difference in the world Hussein! read more

The other morning I woke up my car wouldn't turn over. I actually suspected there was a problem with the key fob battery because the first click opened the drivers side door but there was not click to open the passenger side door. I went back into the house to get the back up key fob, and no luck either. After going back and forth with the dealership because I was stranded at home, I called AAA to have the car towed to the dealership. AAA dispatched Wind and Sea Towing. While they made it within the amount of time promised (45 minutes), I wasn't expecting it would take that long because it was early morning and I often see a Wind and Sea tow truck parked under a freeway bridge about a mile from my house. The first driver (I can't remember his name) was very nice, and suggested a jump. I didn't think that made sense, but once I agreed the jump managed to turn the engine over. He was right! The battery was dead. Even though I saw it with my own two eyes it didn't make any sense. The battery was only 3.5 years old, and there was nothing to indicate it was failing. He suggesting testing the battery, and it was under 12 volts. After thinking about driving around San Diego (at $5.00 a gallon) to recharge the battery, I decided to take his advise and buy another battery. He had to call his partner with the battery truck, but his partner dropped by and swapped batteries pretty quickly. The service was good and they did solve my problem, but there is one thing that left me wondering and a suggestion. First, I bought the battery that failed from a AAA dispatched tow truck in June 2020, and I swore it was still under warranty. (I also paid about $64.00 more for the new battery compared to old battery.) Second, I remember AAA tow truck drivers carrying around extra batteries in the old days. If the tow trucks carried 3 or so batteries they could sell/swap out the batteries much quicker than having to wait for another truck to drop by. (Just a thought.) -Joe read more

My car wouldn't start and I was connected to Wind N Sea Towing through Triple AAA. Raad showed up in 30 minutes and helped me get my car out of a tight spot and on to the tow truck. Nice guy and very efficient process! read more

WARNING! PREDATORY AAA EXTORTION SCHEME! One of the drivers is a hustler. If you're unlucky enough to get Karam (Adam?), especially if you're a woman, be prepared that he will attempt to extort you for cash. He that said AAA refused to cover my car and I would need to pay him out of pocket. I told him that I knew that wasn't true because I just had the car towed by AAA from the dealer while I waited on parts, which were now in. He said I could either pay him cash or he will call AAA and have my membership canceled. I overheard him telling the dispatcher that I was "going off on him because he is unable to tow my 'modified' car". When I explained that the car was not modified and it was in the identical spot AAA left it, he walked away and had a conversation with dispatch that I couldn't hear. He simply said, "well, they aren't going to tow your car and your membership is canceled". Fortunately, my brother used to work for AAA dispatch as a manager. I knew exactly how to handle Karam. I called AAA directly to report the incident and verify that none of Karan's statements were true. They would be sending a different company to pick up my car. I was also given the customer experience phone number so that they could document this incident (apparently one of many, involving Karam). My car was eventually picked up by Star Towing without any fuss. Didn't cost me a penny. Driver arrived and said "no problem!" It was loaded very quickly and professionally. No extortion involved. I highly recommend Star Towing over Wind N Sea. Honestly, It was worth the wait after the abuse I suffered at Wind N Sea. Star Towing was polite, courteous and has much better trucks. Very cathartic. It turns out that this AAA hustle is a regular practice for Wind N Sea (see other reviews below). Beware if they refuse to take your car where you've requested. They probably intend to take to their lot to charge "storage" fees. Also, follow the truck if you can. They will put an accident vehicle in their lot and charge storage fees "on the way" to the repair shop. Very shady practices. If you use the app to put in a second call, wind N Sea will take your call and sit on it. If you are unfortunate enough for this to happen to you, you need to call the AAA dispatch (800) 400-4222 directly and request a "reroute" . This bypasses Wind N Sea. They will put a new request in the backend system so Wind N Sea can't sit on your tow request. Then call AAA customer experience phone number to report them. AAA has a rap sheet on Wind N Sea and they immediately knew who Karam was. They need your reports. The customer experience number is (800) 272-2877 read more

Wind N Sea Towing - Star Towing is the way to go. Don't bother with anyone else. Wind N Sea said this car was not load able - Towing Near Me - San Diego, California

I want to thank Tamim! A diligent tow truck driver. He was fast, reliable, and towed my ol Bronco all the way home. Very polite and professional. I could not have asked for better service. I had an issue with another company that said they couldn't tow it (Bronco) because it was too large. 40 min later Tamim shows up with the same style truck, hooked it up, did his job in an exemplary and instrumental fashion. Thank you Wind N Sea towing for letting us utilize your service. If you need a tow in the San Diego Area! You know who to call! Cheers! read more

Wind N Sea Towing - Towing Near Me - San Diego, California

Wind N Sea Towing was wonderful in helping us with a long distance tow. Service on phone was excellent, communication with AAA was very helpful, and Tamim (our driver) was professional and exceptional towing our vehicle over 100 miles in the rain. Highly recommend and would definitely use again! read more

Manny was fast, helpful, and professional! Very clear in explaining rates & getting the tow done. Thank you!

I've had to use numerous towing companies through out the years and Wind 'N Sea towing, specifically Ranny, are the best. He took special care to make sure my car and I arrived safely and comfortably on our two hour drive to my repair shop, Swedish Connection of O.C. 90 miles away. He called to let me know he was arriving early and delivered me and my car on time to the repair shop. Thanks Ranny and thanks Wind 'N Sea Towing. read more

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PREDATORY TOWING COMPANY! This business scammed me! They towed/impounded my car completely illegally. The California Vehicle Code is very clear how a private towing company may impound a vehicle. And Wind N Sea towing broke every rule in the book: 1. Their tow away sign was non compliant. 2. They impounded my car in less than 40 minutes of it being parked. 3. The lady at the front desk was extremely rude, and was hostile when I asked for information. 3. They refused to provide me the tow authorization information, showing time stamps. 4. They WAY overcharged me for 2 days of storage, when my car impounded for LESS than 24 hours. read more

Date of service: November 27, 2019 What kind of towing service has it on the customer to use Share My Location on Apple Maps just so they can find them? Apparently, Wind 'N Sea Towing does... My brother's alarm system went off while he was at the gym and thus his car wouldn't start. When AAA came out to service it, they had sent a repair truck and not a tow truck - so one was (eventually) sent to the gym. Apparently, the driver wasn't told the exact location of the gym (even though we told AAA dispatch where we were) so he got lost. Not only that, he wanted us to use the Share My Location feature on Apple Maps so he could find us. Okay, shouldn't it be on the company to ask, rather then tell the customer to use Apple Maps (and not just that, use a function they're not even familiar with)? And another thing - we wanted to get the car towed back to our residence and then call our usual car shop on Friday to see what could be done. Instead, the driver talked my dad into bringing it into a certified AAA facility and leaving it there during the Thanksgiving holiday. I don't know if that's proper procedure, but if the customer says to bring it to a certain location, you should listen to them, right? Now it looks like we'll be paying a storage fee in addition to whatever repairs (if any) are done... As you can see, I was not impressed. read more

I have a classic car. It turns heads. Unfortunately, it usually turns heads from the drivers going by me as I'm broken down on the road! I called AAA, and they got WIND 'N SEA TOWING to pick me up. My driver HUSSEIN was amazing. He was very helpful, did a quick job getting it on the flatbed. He called on the way there, suggesting I call the police so they could block my car (as I was blocking the right lane of traffic on a busy street). The long ride taking my car to my mechanic, couldn't have been more pleasant, as we had great conversations all the way there. If I could give him, and this company 10 stars on here, I would. Thank you for the great service. read more

Great service, Emanuel was really helpful, recommend a mechanic, and was fast about getting me and my car there quickly! Really nice and friendly! read more

On saturday, I called Triple A because of the dead battery. Wind N Sea came to my home twice. Great drivers. Finally, on the third trip to my home. With a dead battery triple-a replaced ithe battery under warranty. It was great dealing with them. I'll give the 5 stars. read more

Manny was terrific. In a situation where I was at fault for really holding him up and causing him a backlog in his workday, he stayed with my car and went the extra mile to adequately care for my car, which was in a quite precarious situation. His willingness to wait- with a smile- allowed my car to make it on time to its appointment at the dealership. Thank you Manny! Kudos. read more

Wind N Sea Towing gave me great service. After driving on the freeway I took my exit but unfortunately the car slowed down to a stop and I couldn't start my car anymore. Through my AAA car insurance, I ordered battery assistance. The employee named Wasim helped me. I the ended up having to order the tow service through him as well. He was very helpful and thoughtful as he waited with me for the tow truck to come. The second employee who did the towing service was also very helpful. I do not remember his name but I am very grateful for him. He gave me further advice on how to take care of my car and what to do. He was able to drop off my car to my house and push in my car into the garage. The service was 10/10 and I would recommend them to everyone. read more

Their driver punctured my car & they are shady, and not taking responsibility. Do not use this towing service for anything! It took over 2 days for them to send their inspector out to look at the car, which has had my car out of operation for longer, and then the inspector states he doesn't think they did it because he can't tell what's leaking. Fortunately for us we had a mechanic pickup the car today to certify that this was caused by a puncture and it's exactly where the car was hooked to pull it onto the flatbed. The car was being towed due to the alternator going out, and we had just had work done on the body, so the shop can also attest that there were no leaks prior to the tow. I will be filing in small claims once we have the total for the damage- especially now that we have statements from a certified mechanic. read more

Honda Roadside assistance contacted this towing company to bring my brand new malfunctioning (will not accelerate over 15mph& every alert message from brakes to TPS to power steering alarming after only 2 months of use & 700 miles). I waited 2.5 hrs when quoted 50 minutes. Because it was now after midnight, they towed to their lot unbeknownst to me. I called the Honda service dealership 3x. I looked up where my car was and it was on their lot still! I called they could find my car even thought I set off the horn and gave all info. They hung up on me after 15 minutes of acting like my car was lost or never towed by them. I spent 4 hours currently on the phone. Now Wind n sea wants $150 to let my car go to the dealership for service. Another towing service is waiting to take it. They are demanding $ from me or Honda. Why did they not just take it to the dealership when it opened? Why was I not told it was sitting on their lot? Why couldn't they find it when it was honking in their lot or after being given a VIN, my name, etc? read more

Wind N Sea Towing - My "lost" car is on their lot. - Towing Near Me - San Diego, California

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