Got Assistance Needed With No Hassles "You Make Someone Successful, You Can Be Successful, You Dish Out Nonsense / Cr p, You Get Nonsense / Cr p Back." - Rick Marlowe, wisegemini "Say No Censorship & Corporate Sedated Response. Less Rules, More Humanity." - Rick Marlowe, wisegemini - Everything here matters. This is advanced training in service 150. Indigo adults, lightworkers, INFJs: We have a very strong sense of empathy, integrity, can discern right & wrong, get emotional, lash out at injustice. I always say it isn't the product or sevice. It s the people that really make the difference. Small enough to care, big enough to serve. Which relates to philosophy, sociology. I usually try to make at least 1 video review via youtube with the written review. I worked as a secret shopper/mystery shopper for about 3 years, not only is this commentary & critique coming from a wise individual, it is coming from someone that did this professionally. Former secret shopper 3 years. Writing a book on personalized customer service. The working title is "The Free Thinkers Guide To Personalized Customer Service". Get some Critical Thinking, Logic. Be a Free Thinker. wisegemini INFJ United States Navy Veteran Artistry - Jack Of All Trades: Master Of Some - Renaissance Man - Diamond In The Rough - Giver - Free Thinker - Philosopher - Nonconformist - Messenger - Practical - Idealist - Can Do - Detailed "Email, instant messenger and typing impersonalizes effective communication between people. You do not see their face, you do not know there mannerisms, the sound or tone of their voice. It is substandard communication, and the anonymity of the internet and email has virtually made it impossible for old fashioned personalized effective communication. It is not the greatest thing since sliced bread." - wisegemini "Inside every cynical person, there is is a disappointed idealist" - George Carlin "Uniqueness should be mainly embraced, not rediculed and ragged on." - Rick Marlowe, wisegemini "Hell, there are no rules here, we are trying to accomplish something." - Thomas Edison "Rules are flawed, as flawed as the people and ignorant fools that make them." - Rick Marlowe, wisegemini "Great spirits have always encountered violent opposition from mediocre minds" - Albert Einstein "If the truth hurts you, then we live in a pretty sorry world" - Jesse Ventura "A party is like a religion, it straight jackets your mind." - Jack Kevorkian "Religious people try to impose their ignorant close minded, misguided, foolish flawed morality on others, not knowing any better, nothing more nothing less." - Rick Marlowe, wisegemini "Political correctness is tyranny, just tyranny with manners." - Charlton Heston "Let's face it, who here, which of you here, can say what you really believe? Who here doesn't edit your words and cleanse your thoughts to mollify the reactionaries? - Charlton Heston "Popularity is history's pocket change, courage is history's true currency" - Charlton Heston "Nothing in all the world is more dangerous than sincere ignorance and conscientious stupidity." - Martin Luther King Jr. "Never judge / criticize a person until you walk a mile in their shoes" - Native American Quotation "No but, I got what money buys, notoriety & fame" - Jack Kevorkian "Arrogance diminishes wisdom" - Arabian Proverb "Examine what is said, not who speaks." - Arabian Proverb "A wise man changes his mind, a fool never" - Spanish Proverb "The difference between something good and something great is attention to detail." - Charles Swindoll "Human history is the sad result of each one looking out for himself." -Julio Cortazar "Freedom of expression, freedom of speech overrides most rules." - Rick Marlowe, wisegemini "People want to attempt to sound sophisticated and smart when they sound smug and petty." - Rick Marlowe, wisegemini Say No To Censorship, Ignorance, Intolerance, Smugness, Pretentious Sanctimonious Close Minded Live In Box Bubble Fools read more

What a fucking Joke. Rude assholes who will legit slam the window in your face. This place should get a 0. Don't add a star to this crap. Here's the story (it's long): AMA was supposed to pick up my moto after I crashed and take it to my house, but this SHIT company comes and loads my bike while I'm concussed on the road talking to CHP, who did NOT to call Advantage (AT) as I had AMA on the way. They did NOT talk to me so I couldn't ask if they were with AMA. They just took the key from CHP, loaded it up and DROVE OFF WITH IT after leaving a blank paper with their name on it with CHP. The assholes working the window didn't tell me their names, I'm writing the employees as their descriptors: Baldy and Pissy ass man/Pissypants. I tried calling 5 TIMES yesterday and was forwarded to voicemail to this random number ending in 88. Finally reached someone last night after hours and they it "wasn't possible" that I tried calling 5 times and left voicemails "because they have 4 lines." Basically told me f* off until tomorrow. I went in the next day and the guy at the window ignored me for 5 minutes despite being visible from their window and me saying excuse me and hello the entire time. I COULD SEE YOU Mr. Baldy sucking your nasty ass fingers at your desk (who later literally SLAMMED THEIR SHITTY GLASS WINDOW IN MY FACE for bringing up CHP and started yelling that I need to F*in call CHP instead of talking to them.) Someone else FINALLY came up to the window, I told them the company's number sucks because it forwarded me to voicemail right away 5 times and Pissypants responded, "Well that's a lovely way to start the morning. Being told I suck." I asked if he was the after hours person I spoke with who told me to come in the next day, but he said No. Okay, fine. So I Karen'd it and asked to speak to whoever was in charge to speak about THAT and the Pissypants claimed to be the manager. Now I'm stuck dealing with him. Pissypants was basically like "Well sucks to be you. I know nothing about you trying to call and get your moto out yesterday or being ignored just now so you're going to pay for 2-days worth of storage and likely whatever fees I want to charge you and No. I WON'Tt give you an ITEMIZED RECEIPT or anything at all. We'll send one to your insurance." Fuck this place. I don't curse but this experience deserves every one. UPDATE: Oh, look! Insurance company contacted them and suddenly Baldy is sunshine and rainbows as I sign the release. Bullshit. Thank all that is good that my bike is leaving their yard. Don't Ever use this company. read more

I rarely write reviews, but what happened to me was so shocking and unacceptable that I feel a responsibility to warn others before they trust this company with their vehicle. Without question, this was one of the most appalling experiences I have ever had with any business. The level of unprofessionalism, disrespect, and apparent disregard for customer property was beyond anything I could have imagined. Based on my experience, I believe the public deserves to know exactly how customers can be treated when problems arise. When I arrived to retrieve my vehicle, I performed a careful inspection before taking possession. What I found was devastating. My vehicle had sustained multiple damages, including dents, scratches, and other defects that were not present before it was towed. I take exceptional care of my vehicle and inspect it regularly. I know its condition intimately, and I am 100% certain these damages did not exist prior to the vehicle being in their custody. Just one day earlier, my vehicle was in excellent condition. The most disturbing part was what happened next. When I calmly pointed out the damage to Alex, who appeared to be either a company representative or the owner, I expected a professional discussion and a willingness to investigate the matter. Instead, his attitude immediately became hostile and confrontational. Rather than addressing the damage, showing concern, or attempting to resolve the issue, I was treated with complete disrespect and escorted off the property. At that moment, it became clear that accountability was not a priority. There was no apology, no effort to investigate, and no willingness to take responsibility. My legitimate concerns were met with hostility rather than professionalism. Video evidence of the damage has been secured and preserved. The condition of my vehicle upon retrieval speaks for itself. Businesses entrusted with other people's property have a fundamental duty to exercise care, professionalism, and accountability. In my experience, this company failed on all three fronts. The damage to my vehicle was bad enough, but the way I was treated afterward was even more alarming. I strongly encourage anyone considering this company to exercise extreme caution. My experience was not merely disappointing--it was one of the most troubling and unacceptable customer service experiences I have ever encountered. read more

Absolutely appalling service from Advantage Towing Company, further compounded by AAA's bewildering lack of support, has left me more than just stranded--it has left me utterly disappointed and questioning the integrity of these services. As a member of AAA, I found myself in a simple predicament requiring nothing more than a few gallons of gas. However, the series of failures that unfolded was both baffling and unacceptable. Initially, AAA informed me that I had reached my limit of service calls--a claim later contradicted by the admission that the real issue was their lack of a flatbed tow truck to assist me. This blatant misinformation is not only misleading but shakes the foundation of trust that members, like myself, place in AAA. Advantage Towing Company, dispatched as a supposed courtesy by AAA, only added insult to injury. Upon their arrival, they refused to provide the assistance I needed, citing a requirement for upfront cash payment. This demand was not only unexpected but completely unreasonable, given that AAA had assured me of the courtesy call as a form of assistance under my membership. The lack of coordination and communication between AAA and Advantage Towing left me in a vulnerable position, alone and without the help I desperately needed. The behavior of Advantage Towing Company, requiring cash on the spot, especially from a stranded individual, is predatory and disgraceful. It's a stark reminder of the lack of empathy and customer focus in their business model. Meanwhile, AAA's initial misrepresentation of the situation and failure to provide promised services calls into question their reliability and commitment to members. This experience has been eye-opening, highlighting a shocking disregard for customer care and safety from both Advantage Towing Company and AAA. I strongly advise against relying on these services in times of need. Their failure to provide basic assistance, coupled with misleading information and unreasonable demands, reveals a disturbing lack of professionalism and humanity. Look elsewhere for roadside assistance, where your safety and well-being are actually prioritized. read more

This company is horrible and crooks and pedophiles! One time I was getting my car towed home not to mention it broke piece of my rim off when when unloading my car! And saying that wasn't my fault clearly it was your fault your strap damaged the rim! And not to mention the pervert kept staring at my 10 year old cousin and then I said who are you staring at Oh that girl she's really hot and I said that's my 10-year-old cousin! And then he was like oh she's 10??? She looked older and I'm just thinking these guys are just sickos and the rest of the time the sicko kept staring at her after I told him about her age and all that! After that I decide just to fix my own rim and and not have anything to do with that sick company! They hire a pedophiles they hire inexperienced tow drivers, they are just a mess! And the funny part is you can tell between the real reviews on here and the fake ones! The fake ones sounds so fake and the way they write everything nobody sounds like that nobody talks like that and nobody uses the words that these fake reviews giving this company praise! You can tell it's either their friends or family members that write these good reviews about them! They probably asked leave good reviews we have a lot of bad reviews on there, because when someone leaves a review and have a legitimate concern they say the right things and right words but these good reviews if you go read them you can just tell it's all made up! If you people are going to write fake reviews use ur words better and make it sound more real I can instantly tell between a fake and a real review read more

Not only are all of the workers here (including the manager) extremely rude and condescending, they are very obviously con artists. I had my car towed through AAA to this yard because my body shop was closed on weekends. The driver that picked up my vehicle explicitly told me that THEY would take my car to the body shop for me first thing Monday morning (car was picked up on Sunday). I called Monday afternoon only to find out that my car had not yet arrived at the body shop. I followed up with Advantage Towing to see why my car hadn't been brought over to the body shop and the worker who answered the phone simply said "we don't deliver to body shops" and HUNG THE PHONE UP ON ME. I took it upon myself to go pick up my own car so I could take it to the body shop, since I had an appointment that day. When I got there they refused to allow AAA or myself to leave with the vehicle without first paying $360 dollars in storage fees (for one day of storage). I spoke to the manager who was also very rude and not helpful, but he did say that it should only be $140 for one days storage. What I gather from this is that the first employee who I spoke to tried to scam me and pocket money, and as a whole their company lied to me. DO NOT USE THIS TOW COMPANY. read more

A little over a week ago, a friend of mine locked my keys in the back hatch of my car very late at night. After contacting AAA, Advantage Towing was assigned to assist me. First and foremost, their response time in messaging me that a driver was in route was extremely prompt. Upon arrival, Juan (the driver of the tow truck), messaged me to let me know he'd arrived, which was helpful because I didn't want to wait in the alley parking lot alone. I met Juan and directed him to my car. He introduced himself, was kind, professional, courteous and understanding. Juan was able to assist with my issue in record time and I had my keys in hand very quickly. From the time I contacted AAA and was put in touch with Advantage Towing, to the time I was getting back into my car to retrieve my keys took less than 30 min! I'm incredibly grateful to Juan and appreciate his professionalism, promptness and kindness. He made an otherwise uncomfortable and a little sketchy situation (due to the location of the car) much more bearable. Thank you Juan!! read more

If I could give them 0 stars I would!!! This company towed my scooter and caused damage, and are denying that they are responsible. This was a tow done by the police department in the middle of the night, so I was not present when it was taken. When I go to pick it up, I immediately notice the damage that was caused by their straps. The side of my scooter is scratced up. The tow yard they took it to took pictures that clearly show that advantage is responsible...(pictures don't lie!!) This idiot named Alpha (what the hell kind of name is that?! Lol), comes to look at my scooter, then goes to see the pictures, and tells me they didn't do it. I go to look at the pictures myself, and it is very clear that the strap used to secure the scooter caused the damage. Now I'm being forced to take them to court, and for what? These people are extremly rude and should not even be in business. Did I forget to mention they are racists? Anybody electing to do business, be warned...I'd look somewhere else, unless you like to be stressed out over bu**$hyt!! read more

TLDR: The driver in truck 348800 is extremely wreck less and should not be allowed to drive for this company, let alone any company. Thankfully have never used this towing company, because I can see by the reviews that this company's workers are subpar. I actually did have an experience with one truck driver, though. Truck 348800. The driver was going unreasonably fast on El Cajon Blvd, pushing id say at least 55 mph. He was swerving in and out of lanes and cutting people off and riding their asses to make them go faster. This driver was extremely dangerous and unconcerned for anyone else on the road. Mind you he was actually towing a mid sized SUV. The SUV on top was wiggling all around. Quite frankly I was scared for my life. I called the company to file a complaint, and then I called the police to report it to them as well. Be cautious when choosing to do business with this company. read more

Horrible Horrible! As my family and I were walking to our car thru the Sea World parking lot, from the corner of my eye I noticed this truck speeding our direction and the guy driving was on his phone and wasn't even looking at the road. I yelled to my 9 year old daughter to watch out for that truck and he nearly struck her. It wasn't till I yelled out "slow down", he had the nerve to start screaming and cussing at me. Not only did he almost hit my child, he also made the situation worse by the way he reacted. I jumped in my car and started following him to try to get his license plate number and he proceeded to speed away recklessly thru the parking lot. this type of person has no business working in this profession. Thanks to my quick thinking my daughter was unharmed. Needless to say, this guy should be fired! read more