Let me start off by saying I've stayed here twice in the past few years and never had an issue. I don't know if the WindJammer is under new management or what, but our stay has been a complete nightmare and it was only our first night! We use this place because it allows us to keep our dog when we stay and for the great beach access, but the management is horrendous when it comes to guest issues!
Last night, my 7 month pregnant wife and 3 year old daughter returned to the condo property after a night out. We got back around 9 pm, but the parking lot was completely full! I took it upon myself to check all the vehicles for propper parking passes and found 4 vehicles without one. I contacted the management, but they were not answering the phone. I called the management emergency contact number, but no one answered that either! I called the towing company, but they said that the property management needed to send in request to tow on this property... So I called the police non-emergency and they said to contact management and that they couldn't help, they also requested that I call the tow company back... So in other words, my family and I were on our own. Other guests started to return as well and cars were piling up looking for parking, that we should have access to! We all called the management, towing, and police non-emergency, but no luck. The other guests started finding illegal parking spaces or parking at local restaurants and I followed suit.
Around midnight, a property worker showed up and I asked him what they were going to do. He was clueless, but said they were going to try to figure something out... I saw a tow truck around 1 a.m. but it was turned away! So all the illegal cars stayed overnight. I was forced to park my car in a restaurant parking lot, risking getting towed. To top that off l, my wife got a rash from one of the bedroom pillows!
I talked to office manager the next morning and she stared blankly at me when I expressed my concerns. She just said, "it's really hard to park in ocean city". I was shocked. I asked if she was going to do anything and she said that she'd talk to management. About an hour later, we get a call back saying that the condo owner would credit us $50 for the rash. As for the parking, the office worker advised us to take the bus so we don't run into a parking issue tonight!
There it's a clear sign saying "WindJammer guests only, all others will be towed at owner expense." Obviously that isn't a legit sign! So if you are heading to a place near 46th street and can't find parking, go to the WindJammer! They don't tow, even though they say they will!
If you're coming to O.C. with the family, try to steer clear of this place unless you want uncertainty in parking and poor guest services. read more