i've been a resident for 8 years. i love living there, apartment personnel are very friendly and…read morehelpful. maintenance service requests are given prompt attention. several upgrades have taken place over the years, which has only enhanced the complex itself. the landscaping is beautiful, the grounds are well-maintained, neighbors are friendly, ample parking, great central location, rental rates are affordable, beautiful pool, gated community, security cameras at entrances and exits, etc... windmill creek south apartments is family friendly and overall a perfect community to live in.

If you're looking for a company that truly values and supports its employees, this is not the place…read morefor you. I began working here as an Assistant Manager, coming in with a strong background in real estate and a proven track record of success. Unfortunately, from my very first day, the experience was disappointing. I was essentially thrown into the role without proper training, and it quickly became clear that some team members were not interested in setting me up for success. My manager, Dwanda Jones, chose to gossip about other employees -- including her own RVP, Brittney -- instead of focusing on training or team development. This created a toxic and unprofessional environment from the start. Despite that, I remained passionate about my work and took initiative, often being the only one on-site ensuring operations ran smoothly. When I brought issues and updates to my manager's attention, she did nothing to address them. Later, when her RVP visited and called her out for poor performance, she shifted the blame onto me, even though I had consistently tried to communicate and ask for guidance. I requested additional help learning their new system multiple times, but instead of support, I was told not to seek assistance elsewhere -- and the promised help never came. Overall, this has been the most unprofessional and disappointing company I have ever worked for.

Crossroads Apartments is a beautiful place to live, the management staff is very friendly and…read moreaccommodating.

Although the rats, mice, cockroaches, and lizards that infiltrated the apartment incessantly were…read moredistressing, regardless of numerous visits by "pest control" who "filled holes" and left glue traps, Crossroads Apartments and 1st Lake Properties continued to disappoint well after move-out. The shabby and dated condition of the apartment, the exceptionally poor carpentry, and the trash and cigarette butt littered parking lots and stairwells can be overlooked, but I became apoplectic when my deposit refund was not only late but reduced by $622.75 for carpet replacement, blind replacement, "Dep Forfeitures", and photo documentation. My lease ended on August 10th, 2019, I am entitled to a refund or a notice of withholding with an itemized list within 30 days per The Rent Deposit Return Act, La. R. S. 9:3251. My check was dated September 20th, 2019 and the postage stamp shows it was mailed on the 26th of September, 2019. I assumed they would wait the entire 30 days to send it, but as the 30th day came and went, the office was contacted and they stated it had been sent on the 13th. Therefore, 1st Lake Properties did not withhold their legal responsibilities, which there are monetary penalties for, but also has questionable business ethics. Furthermore, when I moved in, the apartment had black stains in the carpet, that I removed myself, which leads me to question the legitimacy of this 504.89 dollar deduction. I literally left the carpet cleaner than it was when I moved in. The blinds, of shanty quality and with already broken pieces, fell from the bedroom window due to poor installation several times during my lease, which did cause some additional pieces to break, rendering that deduction as reasonable. I am unable to discern what exactly "Dep Forfeitures" are, but they amount to 100 dollars. Photo documentation, at $5, is peculiar, since most photos are stored digitally (like my photo documentation) and prints at Walgreens start around 23 cents. More on the property and community itself. Door knobs fall off, paint chips from the walls, the bathrooms have no ventilation and are of poor quality, the pantry door cannot stay on its track, I had to ask for a window screen (the one provided to me did not fit the window correctly, leaving a gap, and since there was already a pest problem, my window could not be left open), there was a large gap beneath the front door (again, critters could mosey in and out at any time) that I had to deal with myself, the doors inside the apartment cannot be closed all the way, the noise from I-10 is a nuisance, other tenants are oblivious to the fact there are others around them, and the air conditioning is terrible as it froze up unremittingly and is older than Medusa. The maintenance workers seem hardworking and clean up the trashed parking lots the best they can. Most office employees are subpar and I only ever had pleasant experiences with one of them. Finally, they wanted to increase the rent if I began a new lease, which I found to be both a laughable and money hungry move. Attached photos include the condition of the carpets and blinds before and after move-in, the gap beneath the door, the pest problem, and my dated documents. The images that have red circles are from move-in day. TL;DR Avoid Crossroads apartments and 1st Lake Properties due to the dreadful property itself and questionable business ethics.

Keith and Soraya are the best . Soraya moved me in within 3 days with the help of Keith. They are…read moreamazing . They have the best personality in this world. I will definitely be staying here for a long time .

Quite possibly the worst experience I've ever had, roach infested. Awful neighbors. And very poor…read morequality. Lived here for 3 years had a new car that was hit & run twice (purposely parked in front of a security camera only to find out it did not work). People trying to open your door in the middle of the night or trying to lure you to the door to open multiple times. 2nd month of living here I witness physical fights outside. Moldy ceiling which was not properly repaired (leaked again after a month with even more mold). The gunshot through my ceiling was the final straw. DO NOT GIVE THESE PEOPLE YOUR BUSINESS.

Nice place to live office and maintenance staff are very helpful ,grounds are kept up great…read moreneighbors

FANTASTIC place to live. I moved here and only planned on staying about a year or so, and just…read moremoved out after getting married and ended my almost-eight year stay at the Arts. Danielle and Kiana and their entire staff are awesome. Property is always clean, pool is great, and it's close enough to everything in Metairie (food, shopping, entertainment) but still quiet and out of the way of the hustle and bustle. Also only about a 10 minute drive to downtown New Orleans. My apt. was a one bedroom but VERY spacious, and included both a utility closet with a washer and dryer as well as a really large walk-in closet. The bedroom was the perfect size for a queen size bedroom set (a king would also fit!), and the bathroom was also more than big enough and also had a closet. I have no words to express how amazing the place is. If you are looking for an apartment in which to stay either temporarily or permanently, DO NOT make the mistake of just going with the "big name" apartment companies without stopping here.

I'm a new tenant moved in yesterday! Everything see well. Very quiet, nice neighbors two of them…read morewelcomed me shook my hand and introduced themselves. Coming from the gentilly area this is WAYYYY better! Lol Hope I continue to like it for the remainder of my lease! :-)

Ugh ok here we go. I'll try to keep this as factual as possible. Now I will acknowledge that part…read moreof my frustration is a desire for bigger space, but, I got here Feb 2020 and the rent has gone up $35 and I have a 1 bd 700sqft. Not bad but I am squished. The kitchen is too small to function. The dishwasher touches the opp cabinet and so does the fridge door. My dry foods are competing for space with pots and pans. I have bought 2 additional things to free up cabinet space but it just won't do. That one cabinet in the bathroom is just not enough. That's an issue because even on a 2 bedroom, these features won't change. I can't imagine another persons things. Much less paying more money over $1000 for just an extra room. I considered it. Odd closet setup with no light. My dishwasher leaves more ick on my dishes than when I put them in. The pool is not cleaned enough or correctly, my s/o got a nasty ear infection right after swimming recently (it's august). Maybe the rain throws it off idk but he was not ok and I was about to take him to the ER. The tennis court, that your key fob doesn't open requires one key that you have to go get from front office,is torn up to a point it could cause injury. I have had several issues with my dryer and AC in the summer. With the dryer I had to ask for a laundry card the second time it broke, it wasn't offered at all. I just hate the amount of maintenance that was needed in just 2 yrs and I'm only here half of the time. Maintenance people are nice and polite they always speak. The walls are thin in all directions. I deeply apologize to my elderly neighbors for what you may or may not have heard . I digress. The price and location is great but only for a starter apt. Not for an adult millennial desperately needing a house & upgrades. I would love for this property to keep up amenities so my money isn't going to waste.

I've lived here almost 10yrs and to be honest, overall, I was completely shocked at how this is…read moretruly a hidden gem in the middle of everything! Of course there's always pros and cons to living in the city, i.e. lack of parking, interstate noise, and things of that nature. However, for the most part, the property's staff does an amazing job keeping the grounds looking amazing, quickly replying to maintenance requests, and making you feel genuinely cared about. I also enjoy the fact that most neighbors are respectful of each other in regards to noise and doing their part to ensure the property stays looking good. Sincerely, K M H

Scummy business practices, Deplorable application process; completely mismanaged experience. Leslie…read moreKimble, the overly bubbly clueless leasing agent is scattered brained and lacking the appropriate information to give serious prospective tenants transparency and ease of process. Bellawood has dozens of apartments vacant listed online for weeks. I was initially rushed to apply under the soft threat of "they may be gone if you wait!You should apply ASAP" Standard sales tactic. I watched the price plummet $50+ dollars in the weeks each unit stay unrented. Then when I went to apply for 9/2 move in date it was arbitrarily changed to 10/3 move in. When I asked Leslie why it was moved I got a bright shiny "Well, I don't know!" she deals in syrupy faux polite "I don't know"s. When I spoke to the manager Sydney about this, she explained it calmly and logically offering a closing comment of "there's no way Leslie would have known why" So, leasing agents don't have proper information to give to prospective tenants? WHY? Ridiculously juvenile antics and word salads from half baked brains. Total Confusion, chaos and mismanagement when there are tons of other properties in the area. All of the women there are surface southern "nice" but social politeness doesn't supersede intelligence and professionalism. I contacted Tonti Properties and filed a complaint against Bella Wood. To add more confusion, Tonti Properties is different than the corporate entity Tonti, which owns a large amount of SE Louisiana apartment complexes. Additionally, there is another business name that appears when applying after being debited for app fee: Creekwood Elmwood, LLC. So it's a bunch of scam companies triangulating their schemes with haphazard, sloppy tactics. Seems like a scam. Happy to be looking elsewhere and away from this nightmare of stupidity. I can't imagine having to deal with these type of people on a regular basis in a place you want to call home! These apartments will stay unrented. Enjoy Hurricane Season!

I spoke with Danielle about leasing an apartment she was very helpful. My friend lives at Premisis…read moreand the maintenance team is wonderful too! I can't wait to move in!

I went on a tour with Danielle. She was really friendly and informative. The property was clean and…read morewell put together.

I have lived here three months and continue to enjoy living at Sailboat Bay apartments. It's in a…read morebeautiful area with great restaurants and a great view. The management is extremely responsive to any concerns that I have had. Attacking and fixing any issues that I've had immediately. I have nothing but praise and would recommend highly that you live here. Of course this is just my opinion and you need to find out for yourself.

I lived here with my girlfriend, dog, and cat. We had a one bedroom apartment that was spacious…read moreenough for the four of us. Everything worked perfectly. I actually never even had to put in a maintenance request so I cant attest to how responsive they are in that regard. However, that probably a good thing. Also, the maintenance staff is hard at work in the building every week day. They are very friendly and I imagine if I ever had an issue they would do a great job. The community feel of the complex was great. I liked all my neighbors. Our dogs all became friends (this is a great apartment if you are a pet owner). I'd often BBQ with neighbors at the community grill at the pool. Or one in the courtyard. I'd stay here for years if I wasn't heading back to Los Angeles. SAFE & SECURE. AFFORDABLE. SPACIOUS. BEAUTIFUL. A great experience all around. I don't think i've ever been so happy in an apartment. Thanks for everything Sailboat Bay!