FANTASTIC place to live. I moved here and only planned on staying about a year or so, and just…read moremoved out after getting married and ended my almost-eight year stay at the Arts. Danielle and Kiana and their entire staff are awesome. Property is always clean, pool is great, and it's close enough to everything in Metairie (food, shopping, entertainment) but still quiet and out of the way of the hustle and bustle. Also only about a 10 minute drive to downtown New Orleans. My apt. was a one bedroom but VERY spacious, and included both a utility closet with a washer and dryer as well as a really large walk-in closet. The bedroom was the perfect size for a queen size bedroom set (a king would also fit!), and the bathroom was also more than big enough and also had a closet. I have no words to express how amazing the place is. If you are looking for an apartment in which to stay either temporarily or permanently, DO NOT make the mistake of just going with the "big name" apartment companies without stopping here.

Started from a Craigslist Ad now I'm here! Well, I just moved out actually after a 6 year stay at…read moreThe Arts. I was apartment hunting and scoured the internet and every apartment hunting site and app to try to find the perfect apartment. I couldn't find a place that felt like a good fit. Then one day while searching on Craigslist, I saw a listing for an apartment that was very affordable and seemed to be almost too good to be true - it was the stuff scams are made of... BUT when I actually went to view the property it was better than expected. Although I ended up moving into a different unit than the one I saw the ad for, I was very pleased with my experience. I always felt safe. The staff was very attentive (at the time it was Danielle and Ebony if I'm remembering correctly, but later was Danielle and Keina). Any maintenance issues I had were handled quickly and efficiently. I loved all of the resident appreciation events even though I couldn't make most of them. Also it was very quiet. I saw many neighbors come and go, but they all were good people despite their walk of life. I honestly could have stayed at the Arts forever, but working in the film industry, the dual strikes made my place a bit harder to afford. Also due to work I'd spent the previous year away from home anyway so a move was inevitable, but overall, I HIGHLY recommend. I've had a few apartments before, but The Arts was by far my best renting experience to date. If I ever move back to Louisiana, they will be my first stop!

The Bella Ridge North apartments used to be great but not any more. I have lived there for over 10…read moreyears and the people in the office have become intolerable. I got a notice saying that my automatic rent payment was cancelled with no reason given. I called the office from 830 to 10 and nobody answered the phone. This has become common every time I have to contact them. Usually I have to go there in person to talk to someone. This time I could not do that and so I kept calling and leaving messages. Finally a woman picked up and basically told me that they had sent out email and sms about system changes that would require me to change the automatic payment. The mail never came and I asked her to resend it to me and she told me she would not talk to me because she had some other people there and had already sent the notice. She then rudely hung up on me! That is how they treat a resident who has lived there for over 10 years and has always paid rent on time. This is not the first time this has happened. Last year, they changed the system and again the automatic payment did not go through. Nobody bothered to call me or contact me in any way. I arrived home and found they had started eviction procedures. They fixed it but It was really a terrible experience. There is no way to contact them when you have a problem unless you go to the office in person. They don't answer voice messages nor do they reply to SMS or email. The service has gone from excellent to abysmal. I do not expect to be treated so rudely when I do finally talk to someone as just happened. The other issue is the maintenance. It used to be great. But lately they take longer and longer to send a technician. My latest experience was a few months ago when one day, black rusty water started coming out of the faucets. The water was so dirty I couldn't drink, wash or bathe with it. It took almost a week for them to send a maintenance man to fix it. They have one guy covering the complex and several others so when there is a problem they take forever to fix it. I do not recommend Bella Ridge North Apartments and will not be living there much longer.

This is part of a double set of apartments. Very nice and…read moreclean. Mtc is always on point and tech are helpful and respectful. The young lady who assisted me was Ms.Rogers. Very professional and helpful. This is my first apartment experience and so far it's been positive.

Scummy business practices, Deplorable application process; completely mismanaged experience. Leslie…read moreKimble, the overly bubbly clueless leasing agent is scattered brained and lacking the appropriate information to give serious prospective tenants transparency and ease of process. Bellawood has dozens of apartments vacant listed online for weeks. I was initially rushed to apply under the soft threat of "they may be gone if you wait!You should apply ASAP" Standard sales tactic. I watched the price plummet $50+ dollars in the weeks each unit stay unrented. Then when I went to apply for 9/2 move in date it was arbitrarily changed to 10/3 move in. When I asked Leslie why it was moved I got a bright shiny "Well, I don't know!" she deals in syrupy faux polite "I don't know"s. When I spoke to the manager Sydney about this, she explained it calmly and logically offering a closing comment of "there's no way Leslie would have known why" So, leasing agents don't have proper information to give to prospective tenants? WHY? Ridiculously juvenile antics and word salads from half baked brains. Total Confusion, chaos and mismanagement when there are tons of other properties in the area. All of the women there are surface southern "nice" but social politeness doesn't supersede intelligence and professionalism. I contacted Tonti Properties and filed a complaint against Bella Wood. To add more confusion, Tonti Properties is different than the corporate entity Tonti, which owns a large amount of SE Louisiana apartment complexes. Additionally, there is another business name that appears when applying after being debited for app fee: Creekwood Elmwood, LLC. So it's a bunch of scam companies triangulating their schemes with haphazard, sloppy tactics. Seems like a scam. Happy to be looking elsewhere and away from this nightmare of stupidity. I can't imagine having to deal with these type of people on a regular basis in a place you want to call home! These apartments will stay unrented. Enjoy Hurricane Season!

There are no light fixtures or fans in the bedroom. You must buy lamps to provide lighting. Water…read morewas coming up from the flooring and was never provided a clear answer as to why. You will incur a whole bunch of fees upon moving out and they are never accountable for the problems they have caused.

Pros: The management staff are nice, and maintenance comes…read moreusually within 2 days and does their best to fix the issue. There are people who tend to the greenery and maintain the greenery to look nice. Cons: All equipment in the apartment is old, this includes AC, washing machine, dryer and kitchen stove. When it gets to 90F and above the AC cannot keep up and your room temp will be in the high 80s.They recommend your thermostat be set between 75 to 78, which is just ridiculous in Louisiana. Your AC bill gets extremely high during the summer as the AC is old and inefficient. Every month you have to go to management to get a filter for your AC. There is a gate, but it works 3 months out of the year. Finally, there is a problem with crows cawing right outside your window between 5am-7am. It is LOUD enough to wake you up every morning. To quote their response "Unfortunately, we do not have bird deterrents, and we do not offer such measures as part of our building management services. That said, we encourage you to explore temporary, non-invasive solutions that may help minimize the noise within your unit." Therefore, if you don't enjoy having your sleep disrupted in the early hours of 5am-7am I do not recommend staying here. Apart from the 2 treadmills, the equipment in the gym is all extremely old or broken. There is no AC in the gym. When you walk in you can immediately feel the air is stagnant there is NO air circulation. Extremely disappointing as we are paying more because of their gym but the gym is awful.

We love living at Citrus Creek East. The office staff is nice and maintenance is very effective.read more

I would strongly suggest against living here if you are a young female. I lived here for a year and…read moreof course expected to not get my deposit back after reading reviews and also knowing how these big rental corporations work. I had a friend who worked as a property manager for 1st lake who told me that the less deposits back the bigger the bonus for the property manager at the end of the year so they will do everything in their power to keep it. This is factual information I was told directly from someone who works there. They tried to pull one over on me claiming that there are stains in the carpet and they have to replace it, so they are taking my entire deposit. I will be fighting this in small claims court. They don't know how I am and who I know. I am in grad school for this stuff infact. Another very creepy and unsettling note was, I lived at Magnolia Creeks in Harahan and AT LEAST. 3 times had the maintenance guy "accidentally come into my apartment, once while I was half naked. Literally not just knocked on the door, this guy had keys in my door, coming in.. How do I know it was no coincidence? This is a huge property, if you know anything about the creeks, it's massive. I had a best friend there, and I asked a few neighbors if this had ever happened to them and they said no. This guy is the ultimate creepster. Always saying he made a mistake in coming to my apartment, On the third floor... seemed very weird to me. One time he even goes "oh I'm sorry baby, I came to the wrong place." Yeah, no crap. This is the third time you did this.. I kept reporting it to the management and they would apologize. Stay away from the creeks if you are a young female living alone!!!!!

Magnolia Creek apartments are around everything. I love that it's close to the Elmwood Plaza, AMC…read moretheater, the 10, and a small mini mall. The grounds and the staff here are great too. The greenery of the grounds are awesome too. I love the fireplace in my apartment... even though I will probably never use it. The closets are huge and the bathrooms are good sizes with enough vanity space.

I want to share my experience living in this apartment community, especially with the two female…read moremanagers who are currently running the office. Since they came in, the entire atmosphere and level of service have changed for the better. Anything I've ever needed--whether it was a repair, clarification, or help with a concern--has been taken care of quickly and without me having to chase anyone down. Before they arrived, I often felt like I had to constantly remind the office about maintenance requests or follow up multiple times. Now, I simply put in a request and it gets handled. It's refreshing to deal with managers who are attentive, professional, and genuinely care about the residents. They communicate clearly, follow through on what they say, and make sure things are done the right way. They have truly gone above and beyond for me, and I feel the difference every day. From the way they greet residents to the way they handle issues big or small, they bring a level of respect, efficiency, and kindness that is rare to find. Because of them, I feel valued and heard as a resident. Overall, I can honestly say the management team has transformed the experience of living here, and I'm extremely grateful for everything they do.

Kassandra Perrin and Ms.Angile was such a big help they made sure everything was perfect and made…read moresure we felt welcome.

We rented the corporate apartment for 2 months. We were impressed with Adriene and Jessica's…read moreresponsiveness to our questions. We echo the greatness of the repair, the groundskeepers, and the maintenance: especially free a.c. filters and upkeep of the fire extinguishers. So easy to live there.

Very cheap when it comes to repairs and replacing appliances. They're currently fixing the outside…read morestairwell in my building after months of it being unusable. There's damage INSIDE my apartment due to it. I don't see why there should be any damage inside while outside work is being done. Cheap labor gets you cheap repairs. I've also been told that dishwashers aren't meant to wash dishes, just to sanitize them.

Crossroads Apartments is a beautiful place to live, the management staff is very friendly and…read moreaccommodating.

Although the rats, mice, cockroaches, and lizards that infiltrated the apartment incessantly were…read moredistressing, regardless of numerous visits by "pest control" who "filled holes" and left glue traps, Crossroads Apartments and 1st Lake Properties continued to disappoint well after move-out. The shabby and dated condition of the apartment, the exceptionally poor carpentry, and the trash and cigarette butt littered parking lots and stairwells can be overlooked, but I became apoplectic when my deposit refund was not only late but reduced by $622.75 for carpet replacement, blind replacement, "Dep Forfeitures", and photo documentation. My lease ended on August 10th, 2019, I am entitled to a refund or a notice of withholding with an itemized list within 30 days per The Rent Deposit Return Act, La. R. S. 9:3251. My check was dated September 20th, 2019 and the postage stamp shows it was mailed on the 26th of September, 2019. I assumed they would wait the entire 30 days to send it, but as the 30th day came and went, the office was contacted and they stated it had been sent on the 13th. Therefore, 1st Lake Properties did not withhold their legal responsibilities, which there are monetary penalties for, but also has questionable business ethics. Furthermore, when I moved in, the apartment had black stains in the carpet, that I removed myself, which leads me to question the legitimacy of this 504.89 dollar deduction. I literally left the carpet cleaner than it was when I moved in. The blinds, of shanty quality and with already broken pieces, fell from the bedroom window due to poor installation several times during my lease, which did cause some additional pieces to break, rendering that deduction as reasonable. I am unable to discern what exactly "Dep Forfeitures" are, but they amount to 100 dollars. Photo documentation, at $5, is peculiar, since most photos are stored digitally (like my photo documentation) and prints at Walgreens start around 23 cents. More on the property and community itself. Door knobs fall off, paint chips from the walls, the bathrooms have no ventilation and are of poor quality, the pantry door cannot stay on its track, I had to ask for a window screen (the one provided to me did not fit the window correctly, leaving a gap, and since there was already a pest problem, my window could not be left open), there was a large gap beneath the front door (again, critters could mosey in and out at any time) that I had to deal with myself, the doors inside the apartment cannot be closed all the way, the noise from I-10 is a nuisance, other tenants are oblivious to the fact there are others around them, and the air conditioning is terrible as it froze up unremittingly and is older than Medusa. The maintenance workers seem hardworking and clean up the trashed parking lots the best they can. Most office employees are subpar and I only ever had pleasant experiences with one of them. Finally, they wanted to increase the rent if I began a new lease, which I found to be both a laughable and money hungry move. Attached photos include the condition of the carpets and blinds before and after move-in, the gap beneath the door, the pest problem, and my dated documents. The images that have red circles are from move-in day. TL;DR Avoid Crossroads apartments and 1st Lake Properties due to the dreadful property itself and questionable business ethics.