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Window installation

Window replacement

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Siding repair

Siding replacement

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Storm Guard Roofing and Construction

Storm Guard Roofing and Construction

2.6
(5 reviews)

Recently this company did work at my neighbor's home. The next day I was replacing a tire on my car…read morebecause my daughter ran over a nail that was blown into the road. When I called them, the office manager was extremely rude and told me that it couldn't be their nail and that they are in no way responsible and that there is no way I would have to replace a tire over a roofing nail. She told me she would not allow me to speak to anyone further and hung up on me. Her name was Bridget. I would never recommend this company to anyone. I have had to miss half a day of work due to the negligence of this company.

Absolutely would Not Recommend StormGuard/Bluegrass Sunrooms…read more I signed a contract on 1/31/18 , I am writing this review on 3/08/18 because the services I paid for have not been completed YET . I wanted a Pergola built and My existing patio tiled (in My contract )the Pergola was built in 2 days and it is Lovely thanks Brian , Ty and Terry . My complaint is with the Project Manager Sage Colucci and the owner Joe Wheatly,. My patio has not been completed, there are tiles that still need to be laid it also has not been grouted or the porcelain tile with sealant . I have texted , e-mailed , and called Joe and Sage with no response. The weather as an excuse has been used numerous times. There have been plenty beautiful days when the project could have been completed. I have been told numerous times they will complete but no one shows up or calls . I have addressed the lack of communication on several occasions with zero improvement, If you are looking for Professionalism,Communication Promptness Trustworthiness Neatness and Dependable Company look elsewhere because you will be highly disappointed and you will not get your money's worth. I know I should have paid when the entire job was completed My Error, My Project is and has been PAID IN FULL ...... I am filing a complaint with the BBB, BUYER BEWARE. I have pictures to support all of My patio concerns . Carla O Very Unhappy and Teed Off Customer

Gilkey Window Company

Gilkey Window Company

4.5
(2 reviews)

Friday, June 29th, 2018…read more While cleaning windows we had one get off track and after trying over an hour to fix, and going to their website to get instructions, we still could not get the window to close more than half way. I called their Louisville, ky location and left three messages for the service department beginning at 4 pm. I became a little frantic knowing they would be closed until Monday and the window would remain open. A receptionist told me it was Friday and they were probably already gone for the weekend. What about dispatching someone I asked. I was told, she doubted they would answer because it is late on Friday and they are done or finishing up. Really!!!! Terrible customer service!

Amazing service. I had triple pane windows installed in my house a few years ago at a fantastic…read more(and competitive price). These windows have stayed strong and beautiful. They still look brand new and give my house a more polished look! Recently I had to call in a warrenty on one of my screens that had been ripped (thats right - provided you dont abuse it, they will repair screens for free). The young man who came to my house for the repair was polite and very helpful. He went out of his way to help me get the situation resolved quickly and painlessly. I love Gilkey and if i should ever have window needs in another home - i will 100% choose them again. 11/4/15 - just had a service man come out to help with a window that had broken. He was in my home for 15 minute and had the problem fixed. Incredibly friendly and helpful. I am still thrilled 7 years later that I chose Gilkey for my windows!

Renewal By Andersen

Renewal By Andersen

3.2
(21 reviews)

Bought 12 windows and 4 doors in September 2025. HORRIBLE experience from start to finish with one…read morelie and disaster after the next. The salesman Scott Moore promised installation in October/November which never happened. Then Andre promised December. That didn't happen either. Allie promised January installation. They came and worked two days and finished half and promised to come back Monday. They never showed up and never called. Finally they came back a MONTH later and finished in February 2025, FIVE MONTHS after we purchased. Chris, the installer, told me I would get an invoice but instead, Aaron had me sued ten days later. Aaron is a piece of work. Aaron yelled at me and when I asked to speak to his Supervisor, he said he didn't have one, yelled some more and hung up on me. No one ever answers the phone in the office. You have to leave message after message to get anyone to respond to you. We contacted our lawyer to answer their lawsuit. Basically they did such a LOUSY job that Aaron wanted to give us $250 to sign a non-disclosure agreement to forbid us to give reviews. WHAT? No way. The installers left debris everywhere and one window sill needed to be replaced and was not. Hopefully they come and fix that but this has been the WORST experience ever with a vendor. RUN AWAY from them please.

I'm writing this in Fall when opening a window would be great. Our Renewal by Andersen windows WILL…read moreNOT OPEN! They never have. My husband says don't fuss but we paid a lot of money for these HORRIBLE windows!

Window Depot - windowsinstallation - Updated July 2026

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