They did an awesome job replacing two windows. I did have to be patient and wait for window…read moredelivery, then scheduling, and they weren't cheap. But the wait and the price were well worth it. Absolutely terrific job with attention to detail. Highly recommend!

They cam out and did redid my basement windows. It was like talking to family with these guys! I…read morewould definitely hire them again!!

We took a circuitous route to completion but in the end they look great and the install was done in…read moreone day (8 windows and a storm door). We never realized how much noise the old windows allowed through. 3.75/5 Stars

Windows Plus installed 18 windows in my house in fall of 2021. They did an excellent job! I got a…read morenumber of quotes before selecting a company and went with Windows Plus due to their excellent customer service and fair pricing. The windows came in quicker than expected and the install was very smooth. The communication from everyone at Windows Plus was wonderful, I never had to call and ask for an update or wonder when they were coming. The team completed the install of all 18 windows in less than two days. I had very old original windows and the team worked carefully to be sure the new windows were installed correctly. They kept me updated of the progress, answered all my questions and ensured I got what I wanted. I highly recommend Windows Plus and will be using them for any future window needs! Thank you!!

Hello, I am writing…read moreto formally express my dissatisfaction with the warranty service I have received for a minor issue with my patio door. Despite the door being under warranty, it took three weeks for a technician to initially come out. That visit lasted approximately five minutes, at which point I was told a replacement part was needed. It then took seven weeks for the part to arrive, followed by another week to schedule the installation. When the technician finally arrived to install the part, he was unable to remove the door from the track and left without completing the repair. After another week of repeated follow-ups on my part, I was told a return visit would be scheduled to address the issue. Unfortunately, the follow-up appointment resulted in a no-call, no-show. No one contacted me to explain the absence or to reschedule. What should have been a straightforward warranty repair has turned into a prolonged and frustrating experience due to poor communication, excessive delays, and missed appointments. This level of service is unacceptable.

I requested a replacement window per their guarantee but am getting no service due to the missing…read moreserial number sticker which fell off. They intentionally do not keep good records and avoid honoring their guarantee at all costs. BUYER BEWARE! Filing complaint with Consumer affairs division KY SOS.

Great company to work with! Goes above and beyond to take care of Reliabuild customers and…read moreemployees.

From the owner: At ReliaBuild Roofing & Construction we respect your time. We guarantee we will show up on time…read moreevery time and you will ALWAYS get our estimate. No more wondering why the company you contacted ghosted you!

Friday, June 29th, 2018…read more While cleaning windows we had one get off track and after trying over an hour to fix, and going to their website to get instructions, we still could not get the window to close more than half way. I called their Louisville, ky location and left three messages for the service department beginning at 4 pm. I became a little frantic knowing they would be closed until Monday and the window would remain open. A receptionist told me it was Friday and they were probably already gone for the weekend. What about dispatching someone I asked. I was told, she doubted they would answer because it is late on Friday and they are done or finishing up. Really!!!! Terrible customer service!

Amazing service. I had triple pane windows installed in my house a few years ago at a fantastic…read more(and competitive price). These windows have stayed strong and beautiful. They still look brand new and give my house a more polished look! Recently I had to call in a warrenty on one of my screens that had been ripped (thats right - provided you dont abuse it, they will repair screens for free). The young man who came to my house for the repair was polite and very helpful. He went out of his way to help me get the situation resolved quickly and painlessly. I love Gilkey and if i should ever have window needs in another home - i will 100% choose them again. 11/4/15 - just had a service man come out to help with a window that had broken. He was in my home for 15 minute and had the problem fixed. Incredibly friendly and helpful. I am still thrilled 7 years later that I chose Gilkey for my windows!

Bought 12 windows and 4 doors in September 2025. HORRIBLE experience from start to finish with one…read morelie and disaster after the next. The salesman Scott Moore promised installation in October/November which never happened. Then Andre promised December. That didn't happen either. Allie promised January installation. They came and worked two days and finished half and promised to come back Monday. They never showed up and never called. Finally they came back a MONTH later and finished in February 2025, FIVE MONTHS after we purchased. Chris, the installer, told me I would get an invoice but instead, Aaron had me sued ten days later. Aaron is a piece of work. Aaron yelled at me and when I asked to speak to his Supervisor, he said he didn't have one, yelled some more and hung up on me. No one ever answers the phone in the office. You have to leave message after message to get anyone to respond to you. We contacted our lawyer to answer their lawsuit. Basically they did such a LOUSY job that Aaron wanted to give us $250 to sign a non-disclosure agreement to forbid us to give reviews. WHAT? No way. The installers left debris everywhere and one window sill needed to be replaced and was not. Hopefully they come and fix that but this has been the WORST experience ever with a vendor. RUN AWAY from them please.

I'm writing this in Fall when opening a window would be great. Our Renewal by Andersen windows WILL…read moreNOT OPEN! They never have. My husband says don't fuss but we paid a lot of money for these HORRIBLE windows!

Would not recommend this company for any service. Not professional, experienced or honest…read more Quality of work substandard.

Enterprise Home Improvement installed two exterior doors in my home. I needed a custom size for my…read morepatio door. Enterprise Home Improvement was able to order the door to my exact specifications (other companies were unable to accommodate), the sales process was easy and comfortable, the doors came in in the expected timeframe and the installation process was great. There was a slight issue with the seal on the patio door, which I reached out to the installer and he was out the next day to have it corrected! The doors look great and I'm very pleased with the look and quality. I would highly recommend Enterprise Home Improvement!