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    Window Designs By Diane

    5.0 (3 reviews)

    Services - Window Designs By Diane

    Home interior design

    Partial home interior design

    Blind installation

    5 More Services

    Shutter installation

    Window treatment installation or replacement

    Motorize existing window treatment

    Window treatment removal

    Window treatment repair

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    Eddie Z's Blinds & Drapery Shop at Home Service

    Eddie Z's Blinds & Drapery Shop at Home Service

    3.6
    (11 reviews)

    So far we've run the gamut of glitches, from the annoying (the measurer not showing up for his…read moreappointment with no notice because of some internal scheduling confusion (and having to reschedule)) to the Completely Unacceptable (being charged the full (substantial) balance with no notice, with no installation having occurred or been arranged). You know that great feeling when you go to pay your Visa bill and it's over &2000 more than you budgeted because of 2 unapproved charges that would have gone unresolved if I hadn't brought it to sales attention?! That. Unacceptable. Full kudos to Dawn (our Sales Professional) for doing everything possible to reverse those charges (unfortunately, apparently, charges that big are much harder to process than they are to erroneously charge). Dawn kindly provided a receipt showing the credit went thru their bank but unfortunately the credit is still not showing up on my credit card bill and I'm getting concerned about the bill coming due before the refund is processed. So with the exception of the helpfulness of Dawn our Sales Rep, this has been far more of a hassle than it's worth and nothing's even been installed yet. The reason the rating is so high is that someone from what I guess is Eddie Z's corporate in CA called me today and said at some point we will discuss compensation for this ridiculous (my word) inconvenience. If installation happens, there are no more glitches, our credit is processed, and I am suitably compensated for my time, stress and their breaking our contract with unapproved charges, then I won't have to edit this review and lower the rating. Before investing heavily in their service, I strongly advise researching thoroughly to ensure my experience was merely a series of unfortunate mishaps, and not the norm. Update 9/24/18: Sadly, our issues worsened before we finally got proper product & installation. Eddie Z's did admit fault and apologized, but they were not willing to provide what we feel was proper compensation for the laundry list of errors and miscommunications on their part, that made this whole experience so stressful and negative that the 4 star review I originally wrote based on our great sales professional Dawn, now becomes a one-star review and a strong recommendation to shop elsewhere for your window treatments. Update to Update 9/25/19 and 10/21/19 (seriously Yelp could make this Update Review thing clearer how come all I get when I select "update review" is taken back to my last review So back to 1 (WISH I COULD GIVE ZERO) stars. Apparently I just have to accept that the tassels will break and the blinds will go slanty. Kudos to our installer poor guy drove all the way out here to explain (in MY words) that we spent thousands of dollars on crap blinds I can't use unless I want to constantly restring tassels which i can't do with severe neuropathy in my hands BUYER BEWARE

    We had a poor experience with this business. The issues we experienced from the beginning were too…read morenumerous to list or to be believed if I listed them all. Here are just a few. Poor quality product - 2 of 5 windows needed to be re-installed, a month later. Poor, long installation process. One man came and did not have all the product. Didn't care what was installed looked like junk. Poor customer service. Phone calls not returned was the best thing I could say about this group. Eddie Z sells a high end experience at high end pricing. The pricing is high end. The experience was less than 1 Star. I do not recommend Eddie Zs. I find it very interesting how quickly Eddie Zs responded to this poor review. It was the fastest they ever responded to the numerous issues we had with them. Fellow consumers do not be fooled by this response to reach out to chat from Eddie Zs. I actually have chatted with Eddie Zs prior to my review and quite frankly they didn't step up with a fair resolution when they had the opportunity to do so with me. I paid the bill and Eddie has my money. That I can't change for myself.....but if you read this, you have knowledge, and knowledge is power.

    Budget Blinds of Crystal Lake

    Budget Blinds of Crystal Lake

    4.3
    (10 reviews)

    I had a slight issue with my huge patio door covering. Was charged $125.00 for a service man to…read morecome and pop it in. Could have been done by phone help. Service took less than one minute--this must be a gold mine for them. Be aware they may have guarantees but you pay a fortune for help--very simple help. Obviously there is no "budget friendly, customer satisfaction" with this company. I wonder if I( was charged as outrageously when I purchased the patio door covering. Definitely do not recommend and their work has no guarantee just an ridiculous service charge.

    I had read reviews for budget blinds in several locations and got very nervous. Then I saw the ones…read morefor the budget blinds in Crystal Lake and the reviews were better. So I sent an email. Well that same day I had another company come out and quote me and I was quoted 6k! I was like oh wow, maybe I can't afford to cover these doors. So Budget Blinds called me the next day, and I said hey, I don't think I can afford blinds. She had me explain what I was looking for and she said, "I'm pretty sure we can beat that." So I was like cool, come on out. They sent Ryan out, who I believe is also the owner, and he was very nice, patient, not salesmenny and understood what I was wanting and pointed me to the exact blinds I picked out earlier with the other group. His quote came in at $2900. Wow! So I was a little nervous there had to be a catch or that install would be terrible. 4 weeks later, the installer comes. I can't remember his name, but he was the nicest kid, and he did an amazing job, asked me to take a look in the middle of the project to make sure I was happy. It was just a really great install. I am extremely pleased with the quality and look of the blinds, and I will use them again when I need more windows covered! P.S. They all love dogs! And my dogs loved them which is a great sign to me!

    Window Designs By Diane - interiordesign - Updated July 2026

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