I have searched many sites for a blind repair company. Blind Factory has been very understanding…read moreand accommodating. I am very grateful for the expertise and impressed with the women at the front desk and service.

The staff are Awesome; when I entered the store, mostly five of them came to help me out and to…read moreinvestigate how to fix my blinds in the cheapest way with the best quality. I had one big Blind that broken and never stay up. Another two small blinds had 6 broken slits with no tilt for one of them. They fixed them very well the same day and all of them work great now. I did not order new Blinds, but if I need to, Blind Factory definitely will be my first choice!

Brent and Justin worked together like a well oiled machine! Every blind fit precisely. They asked…read moremy opinion when needed but also gave guidance. I am highly satisfied with the quality, service and value that I received. They were kind and respectful. I love my blinds!!!

Brent was fabulous in explaining the best choices for our outdated and mostly inoperable condo…read moreminiblinds. He helped me select modern 2 inch blinds that I am extremely happy with. Thank you Brent! I encourage you to consider this family-owned company if you value personable service!

Guy came out on a Wednesday and said he'd email an estimate by the end of the week or early next…read moreweek. Never received it so called. After answering a few questions and then being put on hold for 20 minutes, I hung up. Thanks for wasting my time. Twice.

The Basement Doctor brought my basement up to speed in 2012 (I believe) at great expense, and I've…read morenot had any problems since. Matthew came to my home today to do maintenance on my sump pump and he was professional, knowledgeable, kind and on time. He examined my entire basement and I learned a great deal more about maintaining my pump. The cost was reasonable and worthwhile. I feel confident again that all is in good order. Thank you Matthew!

We purchased LVP flooring 4 years ago. It is disintegrating,…read moreeven in places no one walks, randomly throughout the 2,000 sq ft we purchased and they installed. America's FS tells us it's the manufacturer's problem, the manufacturer states the "wear layer" (clear layer over the top) is the only warranted component. Do not buy from AFS, and do not consider LVP, you'll regret it and have to have it replaced.

I needed the carpet removed from my stairs and replaced with hardwood because one of my cats used…read morethe carpet stairs as his scratching post. I visited America's Floor Source a couple of times, then had a conversation with one of the sales reps. I was pleased to know that there was financing available if needed and the rep agreed to come to my home to see the work I needed. She came and measured; then called and came back because she wanted to double-check the color she had chosen. That was a good thing, because in a different light, she was able to get a more accurate view of the color (we were matching what would be on the stairs to what I already have on my gound floor.) She ordered the wood and it took about a month to get in but once in, AFS called and set up the work date. I paid half of my total cost to get the wood ordered, and completed the purchase once the appointment for installation was made. I was given the date for the install and was told that the crew would be at my house between 8 and 11. They arrived right at 8. The "crew" was two men, neither of whom spoke English, but when I tell you they were professionals in the highest sense of the word, I don't do them justice. They came in, got the lay of the land, took the carpet up, and got to work, preparing the stairs and the hallway, sanding where there needed to be sanding, and letting me know the whole time what they were doing and why. They laid that hardwood with love and pride. The job took all day (they thought it would take 1/2 day) and when they were done, they totally cleaned up the work area. They took the old carpet away, swept up all dust inside the house and in the garage, where they worked, and then, as they left, reminded me to close the garage door. All of this might sound like a bit much, but I've had work done in my house in several areas, and good service as well as good workmanship has been hard to find. These guys were perfect!!!!! And the stairs/floor are gorgeous! I recommend America's Floor Source. I would use them again in a heartbeat!

I had a last minute project for work and you would think that a customized wall decal (of just…read morewriting) would be simple to find, right? I have gotten quotes from other places. And some came back saying that they would have to do it in one piece (with a clear background ). Um.. tacky right? So I came across Trading Phases, online and called to see if my request could be made and expedited. The girl on the phone was very helpful and transferred me to a designer named Chelsea. Chelsea was very professional and sent me a sketch via email within a couple of minutes. After I approved the print, the ordering process was pretty simple. This was done yesterday morning and I just got an email stating it had already been shipped! Will definitely be using them again. :) Not only for the office but saw some stuff that I want to order for my house.

I rarely give 5 Stars, but will if the customer service is outstanding:…read more In the 3 times I have had dealings w/this company, twice w/purchasing, and lately w/a simple inquiry, their customer service is up there w/the best in what I enjoy w/exclusive retailers. As a designer I'll be recommending Trading Phrases decal decorative touches to my future client's interiors. Thank you TP for such pleasant in-person phone exchanges, and kind attention to my needs. Appreciatively, Karen Bednorz (designbykjb)I

If I could give them less than 1 star, I would. After my experience years ago at Vegerranian…read more(https://www.yelp.com/biz/vegiterranean-akron?hrid=Gy60gk0LRUzzCwFAYUeR3w), I thought I couldn't find anywhere to offer me a worse customer experience, but Dave at Iron Gate may as well have just said, "hold my beer, I can do worse than that." TLDR first: Dave, the sales rep, mis-measured my entry way and ordered a standard sized door. When the standard-sized security door came in four weeks later, the installer came to put it on and it didn't fit. He said they would either have to order a custom door, or shave 1/4" off of each side of our door jam. When I confronted Dave about how he mis-measured, he offered some claim that the door had a shim that kept him from being able to measure it right (even though that didn't affect the company who ended up getting it right). I was called a liar to my face and told that I should just take my business elsewhere. So I did. Now for the long-winded version. The lock on our old security door broke, and nobody makes pieces for that old lock anymore, so we started researching companies to replace it. Neighbors had warned us about Irongate, but the only other company to give us a quote at the time came back with a quote $1000 more than the one we got from Iron Gate, and we just couldn't pass up that price difference. It was going to be the exact same door from the same manufacturer. So we had Dave come out back in late August or early September and measure the entryway; he seemed nice enough at the time, very personable, like he knew what he was talking about. He said it was a standard sized opening, something that surprised me since our house is 120 years old and pretty much nothing on it is standard sized, But hey, he's supposed to be the professional and I watched him use the tape measure, so he should get this right. Since it was standard sized, it would only take four weeks to get the door in, and there wouldn't be an extra $250 charge for a custom door. Fast forward to install day (October 3) and I unexpectedly had to travel for work, but my father came up to be there so we wouldn't have to delay any longer. I got a call from my dad telling me the installer says the door was incorrectly measured, and that we have two options. Either they send it back and order a custom door that will take another five to six weeks to get in and cost an extra $250, or they can cut 1/4" off of each side of the door jam. I went back and forth on the idea for a few minutes before deciding to go with the custom door, although I was told I'd have to call in to officially order it since I'd have to cover the extra $250 charge. I called to Iron Gate later that day to find out what was going on with the door measurements and find out how they had gotten it wrong in the first place. Dave tried telling me that it was normal and that, "we work on these older homes in the area all of the time, and we just cut a little bit off of the door jam, it's no big deal." Maybe it is, maybe it isn't, but if you're going to be doing alterations and cutting my home, I feel like I should have been informed of that. What I had originally been told about the job they would do is they would remove my old door and install a new one. No actual alterations were ever mentioned. So I told them I would have to think about the decision for a few days and get back to them. About a week later I decided to go into Iron Gate's office myself and talk to them in person. I expressed my frustrations to Dave that it was now going to take another 5-6 weeks before we even had our door, at which point he cut me off and said it would be eight(!) weeks to get the custom door in. I called him out and asked why he had just told me five-six weeks the week before, and he just made a noncommittal comment about Iron Gate being at the mercy of the manufacturer for timelines. This same manufacturer makes the doors for the company who did our install for us, and had a custom door to us in four weeks flat from our original order date, but that's another review in and of itself... Admittedly, I got a little heated and asked what Dave and Iron Gate was going to do to make this right for us, since it was their original measurements that were messed up in the first place. Dave said, "Nothing. This is the price, take it or leave it." I expressed my frustrations again, and told him I wished I had taken my neighbors' advice when they told me to avoid using Iron Gate because of their bad experiences. He asked why I didn't do that, and I said, "Because you were $1000 cheaper than they were." When I told him I got other quotes after we had hired them, that were similar in price, he called me a liar and said they were the only ones who did this type of work. I canceled my order and demanded all of my money back (which I got). Argh, character limit reached, but long story short don't ever do business with these people!

Garrth, Great experience, replaced all the…read morewindows on our house including custom security bars and three security doors. All work and product was of a high standard and conducted in a very professional manner. I will use them again.

We ordered carpet in last month and it was installed in early July. the entire experience was…read moreexcellent- the folks in the store as well as the installers. they were all great. I didn't write a review. last week, after the deluge, our new carpet in the basement was damp in a couple of places. after dry vacuuming, it was better and we left strong fans going. stil, this week, it was damp. I called our contact at the store, Lisa, and she encouraged me to call Mike. she gave me his cell phone number at 620 pm tonight, he came over and showed us the reason it was still a little damp. we had very good padding that insured that the carpet would not get ruined-but beneath the padding the floor remained wet. He cut out several feet of padding and said he would get back to us to replace it in a couple of days. When people tell you to support small family businesses, do it. Evans did their job in July. They sold good carpet and installed it. They had no responsibility to provide additional service--but they did!!! I cannot say enough about this store, their team and their work ethic. If anyone needs new carpet at a fair price and with assurance that the relationship remains after the sale is done--go to Evans Carpet Junkyard. The only thing that bothers me is the name. It is not a junkyard, it's a very special store

We just had new carpet installed in our bedrooms and closets, I would highly recommend going to…read moreEvans if your looking at new flooring. Everything was top notch from them coming out to measure, help picking out what kind of padding and carpet to get, to the installation process. The installers were in and out much quicker than I expected and cleaned up after themselves

I had custom blinds made and I absolutely love my blinds! Worth every penny. The service was great…read moreas well.