The door to my lanai screeched when I opened it. I wasn't able to tell where the awful sound was…read morecoming from. I tried a few things, but no improvement. I asked Yelp for a recommendation and Oahu Windows and Doors contacted me very quickly. They said they would send Nick, "our repair guy," out to take a look and give me an estimate on a repair. Nick arrived exactly at the appointed time, took a quick look (and listen) at my door and diagnosed the problem in a minute or two. Then, since the problem was a seal on the door, asked me if I simply wanted him to remove the seal to stop the sound, and gave me the pros and cons of doing so. I said yes and he removed the seal and put things back together. He gave me some tips on what to use to lubricate the door, as well as--if I ever wanted to replace the door--what I should look for and how to save money. Nick was knowledgeable, personable and effective in solving my problem. I highly recommend Oahu Windows and Doors.

I worked with Preston to request a quote for a bathroom door replacement. The service also required…read morepainting and sealing. During a free on-site assessment, Preston answered all our questions & discussed several options before we decided what we needed. Preston prepared our quote within 24 hours, and the pricing was very fair & reasonable. We needed the door replaced within 4 weeks in preparation for guests, but Preston was able to schedule us within 2 weeks of accepting the quote. Installation day: Preston arrived 10 mins early to set up, and work was handled by Preston, Nick O., and a 3rd worker I didn't get the name of (sorry). All 3 were very professional and friendly. They were also all very patient and nice with our dog who kept barking at them. The doorframe they were working with is nonstandard size and uneven, but they successfully fit a new door without issues and within the schedule. They were self-sufficient and didn't need to ask me many questions or need my help with anything, which made the day really easy for me. The door looks great, fits perfectly, and is super smooth. Extra extra bonus points: They actually left our carport cleaner than when they arrived.... THANK YOU! Very happy & highly recommend. Mahalo, Tatiana & Nick

Kawika did his usual superb job on our windows. I always appreciate his attention to detail (this…read moretime he noticed a screen that needed replacing), as well as his friendly, polite, and professional demeanor. Mahalo, Kawika!

As always Island Windows & Doors continue to provide the best service. Their windows are great and…read moretheir maintenance is even better. After their complimentary service & maintenance included with my original contract. I decided to purchase their service package to continue the longevity and up keep of my windows. They're very professional and there whenever I need them, special thanks to Kawika, the maintenance tech that always comes out and makes sure I'm taken care of. I highly recommend them for your next window project.

Ok. The owner, Jason Wong, contacted me to rectify the situation. Was very apologetic that they…read moredropped the ball. Made an appointment to fix issue. They need to paint the trim on all windows that were recaulked since white caulk was unevenly spread onto the blue trim. They showed up on time with an apology gift from Chun Wah Kam. . They are cleaning and repainting the window trim as I'm writing this. Happy since we just had the house repainted 4 years ago. I originally chose this company for the lifetime guarantee and quality of these windows. We do love the windows for the past 9 years. Great at blocking out sound and maintaining air conditioning temperatures. It was news to me that the company changed ownership. I'm glad the current owner is honoring the warranty and knew the previous owners personally.

When my mother's house needed new windows there was only 1 place to call - Diamond Head Windows…read more They installed my windows about 2 years ago, and it was an awesome experience. It was a pleasure working with Ryan again and the installation team, led by Stan was outstanding. Very respectful, thorough, and helpful. All the debris was cleaned up afterwards. But most importanly the windows look great and Stan walked me through the operation of not only each and every window, but the security doors as well. Thanks! I highly recommend Diamond Head windows and if you contract with them, hopefully you'll have the awesome experience of working with Stan and team!

I would give negative stars if I could! We had our windows replaced in 2022, only to discover that…read morethey never sealed the frames. Now we have damage to our walls inside and wood rot around the frame. They came out to seal one of the windows. Then we discovered more windows that were not sealed after rain water started leaking during the Kona Low. Called and received NO response. Left a message and still no call back. Avoid this business at all costs!

Ran into a few delays along the way, but that's normal for work in a high rise building. Once all…read morethe parts were set, service was very quick. I was very pleased with the results.

They replaced a double door screen for our lanai. Service was excellent from start to finish. I…read morehighly recommend them for your screen needs. We've had this project done recently but have used them for many years with great results.

I contracted Screens and Things to replace the screens around the house. Everyone that I dealt…read morewith was polite, friendly and professional. After signing the contract, remitting payment and getting the windows measured, a friend of mine told me to cancel, insisted that he could do the job, so I canceled, which they did without complaint, telling me that they would refund my payment. The next day, they called to offer to fabricate the screens for the project to save my friend time and told me to ask him and get back to them. After a couple of days, I realized that my friend was not going to follow through, so I called Screens and Things back to ask if they could do the job, and they cheerfully reinstated the contract and completed the job. The installers did a superb job -- looks great and they completed everything quickly.

From inquiry to install Windows Hawaii took such good care of us & our home!!…read more This company is by far the absolute BEST company we have worked with. 1st Mario came -his cool, calm, local vibes personality made us feel like we knew him for years. His expert knowledge of the product, the demo, & clarification of time dates of install gave us all the tools we needed to feel confident in moving forward with choosing Windows Hawaii. We talked over the price - we felt we were getting a great deal compared to the other estimates we were given. Windows Hawaii has better quality products. 2nd Kurt did measurements. He was kind, professional, took some notes & was on his way - super impressed with his efficiency. 3rd- installment JP, Jona, & Koa did ALL the demo, install, & clean up of all 15 windows of various sizes. I am SO IMPRESSED with all of them! From the moment they arrived, all thru the day, & into early evening hours of each of the install days, these guys worked nonstop!! They are sooooo good at what they do! The 3 of them worked together so well. I could tell this is more than a job for them. They are passionate about what they do & take pride in their work as seen in my photos - the windows are flawless. The 3 of them are all very nice when I had questions. They are by far the absolute best crew I have ever had working on my home. The clean up they did at the end of each day, the only way I could tell someone was there was because it was cleaner both inside & outside than how it was when I left it. Love my new windows Loved the whole process Thank you so much!!!!!!!

After I posted my review they called me 3 hours later to set up my installation. The installers…read morewere great every time they came n cleaned up really well. They even apologized to me this last time but it was the sales department that never followed up with my complaints for 2 years! This was unacceptable because my whole house was repainted except the wall with the unfinished windows for 1 year. Price was great but it wasn't worth the aggravation.

Fours days. Four glass sliding doors. Nine windows. And mostly a crew of two…read more We had a really amazing experience with the install of our windows with window world. Alex was here every single day. He brought Scott and Anthony with him on different days and I couldn't have been happier with the crew we were given. Every morning we talked about the plan for the day, and what they needed from me. Some days they needed nothing, some days I had decisions to make. The thing I liked the best was I never had to bring anything to Alex's attention. He was on top of everything. Taking a little longer to get a certain window done? Alex told me. A screen needed to be resized and put in, he let me know before I noticed it wasn't there. Or the fact that one of the sliding door screens came in slightly bent. Just enough that you had to be particular about how you closed it all the way.. Alex told ME about the problem. That he already had a new one on order and they would get it handled. I didn't have to find it first a week later and ask to get it replaced. If there was a problem, he already had a solution. And when the typical finishing for the windows wasn't going to work, he took the time to find a solution that came out absolutely stunning. The initial quote and set up process wasn't quite as smooth. I felt like the communication could have been better once we signed the contract. Lack of contact made us a few weeks later in the schedule of getting them installed and that was a bummer. But the actual install couldn't have gone better, and it was meant to be I guess. Window world won't be your cheapest option. But they back their work, they stay until it's finished and the lifetime guarantee on their windows is great peace of mind. I would recommend them a million times over.

We had great customer service, from measurement, estimates and installation. I was impressed to the…read moredetail of work when installing was taking place. The installation crew, showed up ( 2 day project) knocked it out and cleaned up. We love our new installed dual pane windows with a lifetime guarantee! They just make our home look so much exquisite!!! If someone were to ask me about these guys coming out and workmanship, I'd definitely say Highly Recommend! I'll be bringing them back in a few months to knock out a few more to complete our home.

We had a major failure of a condo lanai enclosure we did 30 years ago. Got prices from a bunch of…read moreon island companies to tear down the old and build a new, better enclosure. Did not want the original design or material as we thought it flawed. DWD came out with the best price, design, and materials of the bunch. Took forever and a day for the windows to arrive from CA because of material tarrifs, etc. However, once they came and the weather allowed, Dave came and did a fantastic installation! No easy project! Took longer than he thought, but his attention to detail was greatly appreciated. Highly recommend.

I originally had some windows installed by Diamond Head Windows but decided ( for other half of…read morehouse ) to give Discount Windows a try since their proposal came out a little lower than Diamond Head . The sales person I worked with is Dorian . Yes he was very nice and a good sales person ( in the beginning) .. knows his stuff and came by personally to check out my window layout . I put in my order just before New Years . I was notified in April that it might come in .. in May . Did not hear any updated news so I contacted the office . Did not come in till June and finally installed in July. I was pleased with the installation crew but they were missing two screens and the order was not 100% correct so I brought it to Dorian attention. ( the window openings) Two weeks went by .. then three weeks then four weeks and still no word about the missing screens . Finally I contacted the office and they said it came in and finally installed late August . But no one called me to update me on the screens . And although Dorian said he will check on the order where we had miscommunication on the window configuration ... He never got back to me . Typical sales ... he got the sale and the money and then they ghost you . I'm not sure if I could recommend them . Diamond Head gave better service and follow up although they were priced a little higher but I was trying to save some money since we're seniors with a fix income . (For the record.. I did the first half of the house with Diamond Head windows .)

Cannot be happier with the installation of our new glass shower panel by Craig and his team! They…read morewere extremely knowledgeable, walking us through the installation process step by step, and using photos of previous examples. I enlisted Craig's help after attempting to install the panel myself initially, which was a mistake. There were so many nuances and small details I was completely unaware of, which makes me look silly looking back for even having attempted this myself. Craig and his team are clearly skilled at their craft, and made sure to cover up any prior mistakes I had made. I would be hard pressed to believe you would find anyone else with more expertise on island for mirror and glass. From the initial consultation to the final wipe-down, everything was handled with care and precision. They were punctual and professional, timely when communicating. They gave a solid price for the job, and I am thrilled about the end result! The panel fits perfectly, looks sleek and modern, and instantly elevated the entire bathroom!

Great work Craig and team! Communication with the company was easy and reliable. I had brought to…read morethem 3 mother of pearl I layer frames custom made in India. I needed mirrors custom Cut and installed . The team was great and did it in a short time frame to accommodate my schedule. Much appreciate their great work!