Preston and his team were very communicative and helped guide me throughout replacing 5 windows and…read moreinstalling 2 air conditioners. He could have rushed the job but took the time to do it right. Will definitely be reaching out when for any future window work.

The door to my lanai screeched when I opened it. I wasn't able to tell where the awful sound was…read morecoming from. I tried a few things, but no improvement. I asked Yelp for a recommendation and Oahu Windows and Doors contacted me very quickly. They said they would send Nick, "our repair guy," out to take a look and give me an estimate on a repair. Nick arrived exactly at the appointed time, took a quick look (and listen) at my door and diagnosed the problem in a minute or two. Then, since the problem was a seal on the door, asked me if I simply wanted him to remove the seal to stop the sound, and gave me the pros and cons of doing so. I said yes and he removed the seal and put things back together. He gave me some tips on what to use to lubricate the door, as well as--if I ever wanted to replace the door--what I should look for and how to save money. Nick was knowledgeable, personable and effective in solving my problem. I highly recommend Oahu Windows and Doors.

Nobody would bid this job...but Akamai came through when no one else would…read more Thank you for an excellent job that was tricky and precarious!

A quote request to repair and/or replace an existing fixed corner window fell on deaf ears. No…read moreresponse received even after supplying window size. Poor customer service. Do not recommend.

I needed a replacement mirror. The other shops on Yelp either didn't reply, or had estimates in…read morethe $800-$1000 range. Kailua Glass did a great job on my closet mirror and fabricated special handles for it! AND their price was a fraction of the others!

this guy told me multiple times he'd get back to me and never did, even placed an order and never…read moreheard back. Totally worthless.

The Glass Guru was the only company interested in assisting with replacing a small 2ftx 3ft glass…read moresection for a window above my shower. All other companies asked for measurements but did not respond after I submitted the measurements. Glass Guru was able to obtain their own measurement within a few days and order the glass. They were professional and efficient with the glass replacement! I will utilize The Glass Guru in the future for all glass issues/needs as well as recommend them to my home owning clients.

Very disappointing. I hired Glass Guru based on the ratings here on Yelp, to replace the broken…read moredouble-pane glass on my back door. The customer service was good throughout the process, and communication was clear. Since the glass had to be custom ordered from the mainland, the turnaround time of about a month was understandable. The price was also on the higher side at $1k, but I accepted that given the custom nature of the job. However, for what I paid, I expected a higher level of workmanship. Unfortunately, the final result did not meet those expectations. The quality of the work--especially the overall finish of the door--was disappointing. In my opinion, when a company completes a job like this, the area should look the same as it did before (or at least close to it), just with the repaired glass. That wasn't the case here. Maybe expectations can vary, but for me, the outcome didn't reflect the level of quality a reasonable customer would expect at this price point. Based on my experience, I can't say I'm satisfied with the final result. Now I need to find someone to fix what they did to the door.

I would highly recommend Oahu frameless. When they came out to do the install they noticed…read moresomething wrong with the tiling. They called and shared their concern with me. They went above and beyond to take back the glass to their shop and hold it in a safe spot until I could get the tile issue fixed. They then came back out and did an excellent job on the reinstall. Did not charge me for the extra time and effort that we unfortunately caused them. Very much appreciate all of their hard work.

Lucky and team did a great job, very happy with my shower. Very professional and skilled, great…read morecompany to work with.

If I could give this disreputable, unethical business 0 stars, I would. …read more. Lucy, the person who usually answers the phone is a "dingbat" of the first order...I gave her the measurements for the glass pieces (they were all the same size) I wanted to order and she kept asking me to repeat myself, no less than 5 times. ... Anyway, she FINALLY got it right and I asked her to email me a bid... She never emailed me the bid. So, I called back several times and finally got Lucy on the phone after repeated attempts (they NEVER answer their phone) and told her I never got an email from her and could she just give me a bid on the phone. So, she calculated it and gave me a bid... Next thing I know, she sent me an email with a bid that differed from what she had quoted me on the phone by almost $50....WHAT?!!! Bait and switch... They LIE and state unequivocally that they will get back to me but they NEVER do and on top of that, their bids are not consistent...I definitely do NOT trust them... Find another company as "All World Glass" will give you the run around...

I would give them zero stars if I could. I did not hire…read morethem for services needed because the communication was just so bad. I initially called to request an estimate about a month ago. Got a text back, I sent some pictures and asked when they could come out and take a look...nothing. Waited a week or so and messaged again...finally got a response that they are trying their best but they are so busy. I get it so waited some more...2 weeks later they finally came out to take measurements, no response. Messaged the next day and she told me i would have it that day. Then nothing again...its been over a week and I still haven't gotten it. I understand people are busy, but the lack of communication and sense of urgency for possibly obtaining a new customer was horrible. 0/10 for sure. Truly unprofessional, especially for the fact nobody would response unless I initiated contact.

Just had my picture window replaced workers did a fantastic job and the price was rightread more

Do not use this company they give more expensive glass that shouldn't have been used close to a…read moredoor first glass lasted almost 53 years new glass lasted only maybe 4 months not willing to take any responsibility after almost 2600 dollars they were going to give 20percent

We built a custom shower and need a very specific size door (oversized). I called every glass…read morecompany I could find on the island to get quotes and see what was possible. I worked with Sophia at reflections glass company, and out of all the contact people for all the glass company's that I called, she was by far the most responsive. She was able to provide me with a list of options for every detail like hardware, etc, and schematics of what the finish product would look like. Because it was a unique size glass shower door, it was a special order from the mainland but Sophia was very upfront on what type of lead time to expect and I felt like they actually over delivered on it. The day of the install we were a bit nervous because of all the construction we had been having and we have a baby in the house, but the install team was so professional, nice and did incredible work. Everything was incredibly clean, and they finished the install way faster than I could have ever expected. I was also impressed with how easy it was to schedule with Sophia, I don't know how many crews they have but she seemed to be able to really help work around our availability for when we wanted the install. We've dealt with countless trades throughout our renovation and I can honestly say dealing with Sophia and the whole team at reflections glass company was hands down the smoothest. If we ever do anything glass related I will 100% use them again. On top of the incredible craftsmanship, attention to detail and customer service, they were also the most affordable out of all the other companies. I honestly feel like they were underpricing themselves for the level of service ans the quality of the product that they provided. I come from a family of design/builders, and everyone that saw the finished product has been impressed. Thank you guys again for all your help and the amazing work.

Being in the building industry I deal with lots of contractors. Reflections Glass is great. I've…read moredealt with them many times, and have personally used them on my own house. Custom glass is going to cost money here in Hawaii. There's no local fabricator so companies like Reflections, will take measurements, then it will get made on the mainland, and they will install it. Process typically takes about 4-6 weeks from your initial inquiry to install. Sophia at Reflections is personable, has good communication skills, and is reliable. They will provide a detailed rendering for you to approve. The main option they will give you on the glass itself is a low-iron glass that doesn't have that greenish look most glass has. It was about $350 extra and I went with it. If you're going to install something as nice as 3/8 frameless glass you might as well go all the way. You will be in good hands if you choose Reflections.