Quick and fast. Did it in the same day. Got used glass to be a bit cheaper. Responsive and kept me…read moreupdated.

Great customer service and price. I reached out to them after hours and they got back to me…read moreimmediately. Was able to come in the next morning.

Great job fixing my windshield crack. Was honest about price and fixability. Easy to schedule and…read morefast service. Will be recommending to all my friends and family

Jeff explained what he was going to do and made sure I was aware of the effects of the repair…read more Great work!

Walked in to see if they could repair crack in my window and they properly repaired it and was very…read morenice and courteous. They did a great job! Thank you Safelite for all your help!

When your car is broken into & you call your insurance and they recommend Safelite…read more.. My car was broken into on a Monday, after hours, call and schedule service, feeling relief that Tuesday, Robert the technician would come out. Even got an email confirming the appointment. Informed them that I was in a parking garage because it was going to rain and I didn't want to risk inside getting wet, no problem. Technician will be out, Great! Wrong, Tuesday rolls around and no call or status of Robert. I call the Safelite agent, a direct number to the shop is not provided. And even the agent had a hard time getting a hold of the shop. Understandable, they might be busy. Ally the customer service rep is more than helpful to reschedule, I again inform her that my car is in a garage, no problem. New technician, Kareem is assigned. Wednesday rolls around, Kareem the new technician gives me a call to confirm my window is between 3-5PM. Ok, again, notify that my car is in a parking garage. No problem. 430PM, I call Kareem directly as I did have his number. He says he's finishing up his current job and would be out by 530ish, ok... 558pm Kareem calls to ask what the clearance is on the garage, I tell him and "unfortunately our service trucks do not fit in the garage..." after about 15 minutes of expressing my frustration and maintaining my patience on how this is being handled we end call with him speaking to his manager on Thursday morning to possibly assign a different truck or tech. Thursday 8AM, I call the Safelite service number and agent, Briana, calls the shop, Tyler the manager gets on the call and informs me that their trucks can't enter. Will note that between Wednesday & Thursday he did offer a slight discount on the installation, however now, the convenience of having a tech come service my car is gone. I work in downtown and would need to drive to Pasadena to have the window repaired. I will say Tyler did what he could to assist at that point I was expecting a huge discount. But alas, I take the care to their Pasadena shop. Window was repaired quickly. Staff was friendly in shop. After the window was repaired I was grateful it was done... or so I thought... days pass and I use the back shield wiper... take 10 seconds to watch the video and let me know if you see something off? What is the wiper wiping? The window or the door? I call to schedule it to be fixed. Had to schedule for a weekend because I had already taken time off to resolve the initial broken window. Hopefully mine was a one off situation and in future additional questions are asked like "what's the clearance on the garage you're in?" Made for an eventful week. Glad the broken window was resolved, hope the wiper is fixed & At least it has a lifetime guarantee on the window too. Price wise, for the service I got, feel should've been less.

Honest and reliable! The staff here are very kind and accommodating for last minute repairs. They…read morewill only charge you for what you need and never tries to nickel and dime you for extra work. They even fixed a dent on my bumper for free when I came in for other unrelated repair work. Definitely stop in if you're in the area and talk to the front desk about any work you need done on your car.

I have no doubt this business, Ryan Automotive, has done good work on people's vehicles in the…read morepast. Judging from the reviews, most people seem satisfied with services rendered. However, in my opinion, from the standpoint of someone garnering quotes for a future mirror replacement, the receptionist or customer service associate who answered the phone did not have a good enough concept of (potential) customer relations. After a truly harrowing, somewhat traumatizing freeway experience, I thought the person answering the phone would at least have some kind of empathy or even just a professional, friendly tone. My initial request to speak to a mechanic or service advisor was ignored. Anyways, I volunteered info about the make, model, year and color of the car, but she only seemed interested in the VIN number, which I provided. Any other place asks for all of this info. She actually said I read the VIN number too fast at the end of my reading of it, which makes no sense as I never read numbers that fast out of courtesy. I even took the extra step of making sure she got the letters correctly, but, again, she did not appreciate that. Instead, she rather unprofessionally and abruptly ended the entire call. I've never had this kind of low vibration, low intelligence customer service from any auto-related business. So, I called back and left a message thinking perhaps the owner would contact me either the same day or the next, to no avail. Every other business I have contacted, from dealerships to independent repair and body shops, have had much more impressive and professional communications.

Great service for window repair. All though there was a piece that was not placed back after the…read morerepair. Great customer service and reasonable price

$1,200 for a Bak-Flip bedcover on my wife's new Ford F-150. When we arrived back home in Nevada I…read moretook the truck to be washed. I had STANDING water in the bed. I called them and a man I won't name said he'd get in touch with his boss. 5 days later I called again.... I'll get in touch with the owner. 4 days later same guy said the boss would chip in $50 for repairs. I took it to 4 Wheel Parts in Vegas for repairs. The guy came out, took the cover off, made repairs AND replaced the sealing insulation that was put in upside down and charged me ZERO‼ Proceed at your own risk. Jeff

Walked in early Saturday morning. They had to order the window. Came back at 1:00. Quickly done at…read morehalf the price of the big boy. Great customer service. Highly recommend.

Great, prompt, confident work performed to fix a crack in my windshield. The nicest guy fixed my…read morewindow and got me on my way super quick. Extremely grateful for the work that was done.

They did a good job. I took my car in and it was ready within four hours. I paid about $100 less…read morethan I would have at a different shop. They changed the windshield of a large suv for me. I didn't like the 4% added fee that was not disclosed until I was about to pay. That's something that should be discussed prior to the service; I want thrilled about that.

From the owner: We are your source for auto windshield replacement and repair. We are an approved insurance shop,…read moreand insurance claims are welcome! We work on all makes and models of cars and trucks, and mobile service is available. Contact us now for more details!