The technicians were amazing, personable, kind, intelligent and caring for technique and maximizing…read moreyour time.

Over the years, I have gone here for CT scans, mammograms, x-rays, etc. Registering is quick and…read moreeasy, the waiting room is large enough for social distancing, and of course everyone wears masks. Staff and technicians are efficient and friendly and courteous. Last Friday I went here for sinus cavity CT. From the registration desk to returning to my car, it was less than 20 minutes. Sure it depends on what you are having done, but everyone is well-organized and efficient.

I find it rude when receptionists laugh at you over minor things. Like missing minor details on…read morepaper work. I suffer chronic pain and had never been through an MRI experience before. Was nervous about it. Made me even more uncomfortable than I already was. Deeply disappointed by treatment of reception.

The first ridiculous thing right out of the gate is they have two sign in sheets ‍ WHY on earth…read morewould you want to confuse people? Nothing said which one you should use. Next after waiting over 30 minutes to even be called to be checked in I went to window and one of the two people sitting at the window was extremely rude about asking about the wait. My name was crossed off but I was never called. After 35 mins is when they called me up and then asked me to fill out paperwork. Filled that out and hand it in and waited another 25 minutes until I was called back. I was taken to an area where I had to change. There was a man sitting in that room. very strange and uncomfortable to have one tiny room where people male and female change and wait to be called out again. Next was bloodwork which was just out in the middle of an area where people are walking by and or coming from the waiting room. Chris was very nice but couldn't read his sarcasm. He was very slow from drawing the blood to doing the CT. Left me in room in machine for way too long for someone who is claustrophobic. Test was finally done so I was asked to go to waiting room so he could make my CD. That took forever! I was there for two hours for a 5 minute test. I will never go back there again!

I had a mammogram and bone density test done today. I highly recommend this facility. I was…read moretaken right away and everything was explained to me before the tests began. I received the results of the mammogram after a few minutes. The staff was so friendly and professional,

Phone scheduling is pretty much a nightmare, you wait at least 20/30 minutes!…read moreNot intelligent schedulers ! I missed half the testing my Dr Faxed to their newest satellite 1111 maplemere. It was urgent matter as well. While inside ( a nice lady who has been there the longest) was able to start working on the other things needed. Authorization. Unfortunately she Had to cancel my scheduled appointment because the auth dept never told my Dr they needed to get Auth!! So of course I waited another week because of lack of competence. Lots of Training is needed there!!

I am happy to say I did not have a 1 star experience with Seton Imaging by any means!…read moreI was referred here for facial imaging for some health issues I've been plagued with for a long time. Literally minutes after I left the referring doctor, Seton called to set up the appt. I wasn't ready to schedule yet. They called me again 2 weeks later. I reminded them I will call when ready they don't have to call again - I won't forget. I called them back 2 weeks later and scheduled my appointment. I arrived 15 mins early as instructed. I signed in. At the window. Within 10 minutes, I was having my imaging done. 10 minutes later, they gave me a disc of my images and also sent them to my referring doctor. My referring doctor called me the same day to discuss the findings. So efficient! Very friendly girl that called me each time. I would come here again in a heartbeat.

Staff is very courteous and helpful.They made every effort to make sure that I was comfortable…read moreprior to and during procedure. Afterwards the radiologist greeted me and informed the findings.I have no hesitation to recommend this place to anyone.

I have had several bad experiences here over the years but they always are the only one who has a…read morequick opening in schedule when I've had urgent health needs. Very old and outdated machines. Very poorly run office in comparison to other local facilities.

Nice people. Knowledgeable, clean facility. New equipment with constantly updated software for…read moreMRI. Have 1.5T MRI which is the standard for the industry. 3T is prone to artifacts and better for breast, abdomen, and small bones.The key to a reliable MRI is more placed in the skills of the doctor who reads it, than on a high teslar numbers. Seton has a renowned radiologist who is used by other imaging businesses. Skilled, nice people. Not the norm for 21st century medicine.

I've been to Spectrum Radiology many times over the past several years, especially for the annual…read moreSlammogram! er, mammogram. (I am admittedly very nervous about this, but then lots of us are.) The staff is nearly always cheerful and attentive, the facility is spotless and conveniently located on Youngs Road in Williamsville. But watch out, the road sign is placed parallel to the road, but it ought to be perpendicular so you can see it, plus it's set back from the road a bit. You'll likely pass it the first time. Anywho, the place is perfectly comfortable, although it's not a mega-facility, which is my personal preference. It's clearly an efficient, well-run facility. The waiting room is comfy and the wait time is reasonable. Also, scheduling an appointment is always easy peasy, they're super accommodating. When your name is called, you're escorted to the changing area that is much like a small changing stall at a gym. They don't leave you waiting anxiously for too long, in your opens-in-the-front gown. The images are taken and you're brought to the next room, a sort of holding area, in case they need more images. This particular screening procedure is well, unpleasant -- anywhere you go. But it's so miniscule in duration, it's tolerable. They do their best. They even offer "comfort pads" for $5 which I tried once. Let's face it, it's like putting on a texting glove while the door is slammed on your finger. The doctor reads your films while you wait. In due time, you're either dismissed by the tech with a letter of all clear or you get the additional images if the doc needs to see a different view. Once, they gave me the option of having further images via ultrasound then and there, or to schedule a return appointment for it. Of course I let them do their business right then, the problem was even resolved that day. From the people at the front reception desk, to the technicians, to the doctor, I've always had a very good experience at Spectrum Radiology. Now go get your mammo!

My only reason for not leaving 5 stars is that I was there nearly an hour and a half for two chest…read moreX-ray images. But that still not too bad. 45 minutes would be good time to me. So my Doctor (who is in the same building) sent a request over for X-rays. I checked in very easily. Woman who checked me in was very nice. It's always a relief to have a hassle-free process when you are sick. Waiting room was nice and it was big enough that no one had to sit next to a stranger. There was a large TV on to watch and magazines. Not sure what else because I pretty much live on my phone in any waiting area. When I was called back, I was taken to a little room to change into gowns from the waist up. The woman did not tell me there were lockers for my stuff so I left my clothes in there initially. Whoops! There are lockers in the SECOND waiting area where patients on deck wait. Just find one with a key in it and that's available. Take out the key and put your stuff in. I kept my phone with me to keep me entertained and no one said anything :) The second waiting room is small - only 6 chairs. But the only people in there are patients going up next. It's not the most comfortable to be sitting around men when you are in a gown with no bra on but hey we are all in the same boat. There is a TV in this room as well. The man who did my X-rays was very nice. I did not feel uncomfortable and it was over quickly. Next I went back to the small waiting room once more while a doctor looked over my images. Even though I was there an hour and a half, it went by fairly quickly. They are efficient and I imagine had there been less patients, I would have gone in faster. Great place and easy process. Although it took longer than anticipated, I was very comfortable here and would not dread going back.

My husband and I came here last night to do a little check in on our baby and had a great…read moreexperience! I purchased the heartbeat package which came with a five minute sonogram and a heart recorder that we got his heartbeat on. It was so sweet to hear and now we can listen any time at home! Jenn was so sweet and accommodating because I was a few minutes late due to traffic. We just switched times with another couple which worked out well. The room was so nice with a full bed which was so comfortable! Jenn tried to show us our baby in 3D but he was just so cozy and was hiding his face, but it was cool to try to see him! We received photos in our email and a video of the whole sonogram which is amazing that we get to go back and watch it. I highly recommend coming here if you need a little peace of mind!

My wife and I just came back from Perfect Preview and we had a wonderful experience…read more Unfortunately all the local Rochester 3D/4D Ultrasound places were booked up, so we drove to Buffalo to take an early peek at our baby girl. Jennifer, the owner and ultrasound operator, was super pleasant to be around. She was genuinely happy and excited for us. You can tell that she loves what she does. She's also good at what she does and obtained wonderful pictures of our daughter, even though she was in a full pike position. The office was simple but professional and cozy. Overall, we would definitely recommend Perfect Preview and Jennifer for their ultrasound services.

Doctors and Nurses are fine. I's the customer service that sucks! No one EVER answers the phones…read more Parking lot is so full. It took me 5 laps around the lot only to find a spot at another business. People park illegally which impedes the flow of traffic. Mind you, I and many others go to the infusion center. Many of the patients there are using wheelchair, walkers, etc. And we have to walk from another business to get to Dent!!!!!! Time to switch!!!!

This place is an absolute nightmare!!!!! DO NOT go here for any type of treatment! I'm only giving…read moreone star because it's necessary to leave a review. I have been a patient at DENT for chronic migraine since 2022 and it had been nothing but chaos and poor communication. When I began treatment at Dent, I had been experiencing migraines for around five years. It took me six months to get an initial appointment, and from then on it has been nothing but disappointment. The first doctor I saw usually only gave me around 15 minutes of his time during appointments and would speak over me when I tried to address my concerns and explain my problems. Soon after that, when we started a treatment plan and things still weren't getting better, he suggested that I go for a weight loss consultation, saying it could affect my migraines. I know I'm not a neurologist, but I am smart enough to do some research. I know that my weight does not affect the migraines I experience. After that, I had requested a new doctor because I was simply appalled that this was offered to me. When I told them that I would like a new doctor, they said that they could do a transfer of care internally to a different doctor. All they needed to do was send a request. This took THREE MONTHS and required me calling multiple times to ask about it. When I finally saw a new doctor, he gave me about 5 minutes of his time, not listening to any of my concerns again, and just said that we will stay the course on the treatment that was not working for me. When I went to a Botox appointment, I absolutely broke down to the PA, telling her that nothing is working and no one is listening to me. She actually listened to my needs, and tried a switching some of my meds around, but now she will not respond to ANY of my portal messages. Today's situation was what really broke me. I recently found out I was pregnant and needed to be advised on what medication I can take during pregnancy (spoiler alert: only Tylenol ), and I had a terrible migraine so I wanted relief asap. Today I have called them a total of 6 times!!! I waited 30 minutes on hold and when I was the next person in line the phone hung up. Then I called back again to find I got pushed to the back of the queue and was number 11. Waited another 45mins for a call back to then wait 20 minutes more on hold to finally get a hold of nurse triage. When I finally tell them what's going on, all they can do is put in an urgent message to my DR asking for an infusion, which is fine. I then wait for FIVE HOURS to hear back and that all my dr provided was a list of safe medications I can take while pregnant, but no order for an infusion, so I asked the nurse to please ask for that and that things are getting worse. Then 2 hours after that they finally call me back saying she ordered an infusion for me, but I missed the call from the nurse BY ONE MINUTE because I was too busy vomiting from the pain. I attempt to call back and then I was told I was number 19 in the queue to just end up leaving a message and not talk to anyone!!!!! I started this whole process at 9:30am, it is now 4pm and I still haven't been called by the infusion place and now probably won't be able to get an infusion today because they don't know how to communicate with each other. All in all, DENT is taking advantage of their status of the "biggest neurological group in WNY" and treating patients TERRIBLY because they basically have no where else to go. DONT GO HERE NO MATTER

Visited this location to obtain a baseline screening. I was nervous, but the location was easy to…read morefind and everyone who assisted me was friendly. I received a phone call and text message reminder before my appointment and when I arrived there was absolutely no waiting. My technican, Sandy, was a gem! I couldn't ask for a better person to make me comfortable and explain everything to me. The facility was clean and lots of privacy available. Immediately after the imaging was done, I waited just a few minutes for my results. Once those were received I was on my way. Highly recommend!

My usual imaging center, Spectrum Radiology has merged with WNY Imaging I found out when I went for…read moremy annual imaging visit at the Youngs Road location! Off to 180 Park Club Lane I dashed and into the new location. It was a little unnerving as I don't like change and signage was not real clear. I checked in to the friendly front office worker behind glass. There was plenty of hand sanitizer around and all people were properly masked. Info was exchanged and a non-touch temp taken of my wrist. I barely sat down when I was called for my imaging. Holy cow I was so nervous. I was pleasantly shown to a little changing booth, told here's where you take your stuff off, and place your clothes in this bag and let me know when you're ready. Moments later I was ready and escorted to the mammo room and told her I was really anxious. She asked what I was afraid of. I said I'm just anxious. She then asked the magic question: so, do you have a dog? And instantly I was at ease as we chatted about rescue dogs and such. The procedure was honestly painless, minor - and I mean minor - discomfort. No cringing, no bullets to bite. This woman is a super pro. Snap! Just like that, I was done. We walked to a seating area, I clutching my pink plastic bag, gown still on. Before I had time to drum my fingers, worry what they might find, and what seemed like moments later, I was awarded a piece of paper with the "all good" area checked and see ya next year. Seriously? This thing I was dreading was now over? I will return here and ask for this pro again. Very happy. Now time for a Tim Horton's reward! TimBit anyone?