I moved to Marquis at Legacy mid July 2026 and everything has been fantastic!…read more Staff is friendly and always welcomes any inquiries. Rent is simple to manage and fair for the location. My concession went very smoothly! Maintenance is friendly and fairly quick to get to requests. I am on the 3rd floor and have nothing but good things to say about the community.

Quiet, family-friendly neighborhood. Super safe. Friendly staff and very timely maintenance help…read more Complex offers beautiful, livable floor plans and is always well kept and clean. Loved living here!

Love this place! My husband and I moved in at the beginning of Phase Two when they were still…read morebuilding this place last May, and we have loved it ever since. We renewed our lease for another year. The office staff are friendly and helpful - no, they can't fix everything, they are human, but they work really hard to make sure they can make it a great place to live. If you have a comment, concern, or suggestion, it's taken seriously and addressed to the best of their abilities. The facilities are beautiful. Just come take a tour and see for yourself. The building is LEED certified which means your electricity bills are going to be almost non-existent and noise insulation is fabulous. I hardly ever hear a neighbor or road noise. Yes, rent is a little pricey, but look at what you are getting for your money: A practically brand new, LEED building, with fabulous amenities, in a great location. It can't be beat! Come be my neighbor!

AMLI West Plano is no different from any other apartment complex. Do not be fooled…read more When I moved out of my apartment, AMLI hit me for damage to a stovetop which existed when I moved into the apartment. AMLI will ding you on your way out for charges that you should not be held responsible for. Renter Beware!!!

When I first moved into these apartments in unit 6201, the ladies in the office, Marae and Destiny,…read moremade it the best experience from move-in and with anything else I needed. Once those ladies left the office, the service went all the way down. It made you not even want to go into the office for any assistance. Nevertheless, I lived in that unit for 8 years. I then requested to transfer into a two-bedroom, and that's when everything went downhill. Before getting into that experience, I completed a walkthrough to ensure no damage occurred, and the only charge I was given after those 8 years was the final water bill. I moved into unit 2102, a two-bedroom, and gave a 60-day notice to transfer so they had time to get the unit ready. Guess what--it was not ready. I had all my family from out of town there to help me move, and the carpet was not replaced even after they told me the previous tenants had been there for 10 years. They did not paint the apartment, there were grease stains all over the kitchen ceiling, and the apartment was not cleaned. I still had to move into the unit after paying the movers $800 to transfer, $700 transfer fee within the same property, which shows how much I had to move. Then I had to move everything around again for the carpet installer to replace the carpet, and there was a purple mattress pad underneath. The contractor came back to paint, used my ladder because he didn't have one, got paint on my ladder, and washed his paint brushes in my sink using my new dishes that I had just taken out of the box to wash. Management was constantly changing, and so was the information being provided. The office was always closed. It was just me living there, so there were no noise complaints and no issues, yet I received a non-renewal with no explanation. Of course, management changed again, and I tried to do a walkthrough when I moved out. No one came to meet me, so I sat outside the front locked office door until someone finally showed up. The new manager told me she had come by and I wasn't there, and that she was not going back. I explained that I was there at my appointment time, but she still refused and said the off-site office would follow up with me if there were any charges. After living there for 1 year, I received a bill for $290, and in addition to that, they placed $54 on my credit report with no notification. Where are these charges coming from? The worst experience I have ever had was with Lina Bezler (I have a video), Derrick Bivens, and Nicole Gonzales. I have been a former property manager for 14 years. I was told they found and noted some minor damages, including a chipped front door frame and multiple drywall repairs needed due to curtain rods and bracket installations in both bedrooms and the living room. Who charges for outside damages? I don't know who lived there before or who may have caused damage to the exterior--people walking by or even trash pickup could have caused that. And charging $290 for hanging curtains is unacceptable. This is completely unacceptable, and I am simply trying to help you make an executive decision. DO NOT rent here.

This place is absolutely awful. The rent prices are outrageous for what you get -- the property is…read moredisgusting, trash is constantly overflowing and never picked up on time. Management doesn't hold up their end of the lease, yet they still expect tenants to keep paying full price even though nothing we were promised in the rental agreement is actually provided. Patti and Ashley up front are completely unhelpful and rude. Every time I've tried to get issues resolved, I get the runaround or attitude instead of actual help. It's clear they don't care about the residents at all. Save yourself the stress and look elsewhere -- this complex is a total nightmare and not worth a dime of what they're charging.

EDIT: Within the last couple months, the Property Manager (Kass) and the Assistant Manager (Megan)…read morehave both been replaced. The attention to detail has gone down significantly and the monthly resident events have become a complete joke. There are no more intramural team sports, no pool events, etc. Security at the pool has been nonexistent and feels pretty chaotic with people who don't live here, people with glass, spitting chewing tobacco into the pool, etc. The pricing no longer reflects the worth of this apartment complex. At this rate, I won't be renewing my lease and will be looking for a new place to call home. ------------------ I'm currently on my 3rd year of living at The Boat House and it's truly the best apartment community that I've lived in. I originally lived in a townhome for 2 years before moving to a larger floor-plan. The features in both of my units were top notch including stainless steel appliances, granite counter tops, and hardwood flooring. Kass, Megan, and the rest of the staff are friendly and professional, and were very helpful and accommodating when I moved apartments. I do think the prices are a little high, but you get what you pay for and Austin Ranch is a solid community to live in. If you're looking for an interactive community, this is one of the best you'll find in Dallas. Management hosts monthly events ranging from intramural sports, happy hour, pool parties, etc., which makes it very easy to meet your neighbors. Amenities 4/5 Location 4/5 Pricing 3/5 Maintenance 5/5

Constant trash issues at these apartments. Management does nothing. This has been an issue for a…read moremonth now. Trash valet comes around and there's trash all down the hallways. Pest are becoming an issue

The elevator in building 1 has been out of service for the 1 month now. The previous time it was…read moredown for over 2 months. I don't know if they are trying to save money on equipment or services but anything over 2 weeks is unacceptable, especially for a complex that markets itself as luxury. P.S. The police have contacted The Hudson about adding security cameras and they still refuse to comply with the police department. The previous manager said they didn't want to be responsible for keeping the security cameras operational. Meanwhile cars get stolen and broken into. Hopefully the new manager steps up to finally do what's right and get cameras installed.

Sooooo, Ladarious is pretty cool. I gotta agree with the reviewer Kylar on yelp. However, our…read moreamazing agent was Jenna! Jenna is pretty dope, very friendly, and even color coordinates. She signed us years ago, when we were starting our little family. Then we got a newborn and a larger apartment. Now, we have to relocate for a job in New Mexico. This is a standard not typical of living, this is like a resort living. Just some awesome points. - The gyms are amazing. I would love a row machine, but the stair master is amazing. Enough weights for the average human, not for body builders probably. Average folk perfect. - Our neighbors are pretty awesome. One of our neighbors does alot of traveling, so we are able to talk about some of our favorite places to go. - The trail path or cement trail path is perfect. - Super dog friendly with some cool people. The normal points - Maintenance is ok. Things wear and tear. No big deal. - Zego the water company charges way more than they should. I haven't gotten to the point to complain because they do 2x what it used to be then randomly do a 3x than what it used to be every 3-4 months. - Electric (73 ave temp) is about 130 in the summer. That's normal, because it's hot out. - The pool is perfect during the day, afternoon and evenings get crowded. That's when you enjoy a drink on your patio ;) I love it. Check it out.

This is the most honest and thorough review that you will ever need. Been here 12 months and I can…read moresee why some love while some hate here hence why the 3 stars are well deserved. It all boils down to how strong your wants outweigh the surprises you will meet when getting here. Pros The location is the selling point here. Immediately outside the building are several restaurants, golfing, movies, Andretti's and within a 10 a minute drive are everyday things like Target, Walmart, Sam's and Costco. It's convenient especially for Texas standards. Every month they have resident events which is always nice and management is cordial, but definitely not considered tenant friendly especially on money matters (we will revisit this in the cons). Overall the building is relatively clean and maintained especially the higher up you go in floor level. They pickup trash from your unit everyday M-Thurs and you have a washer and dryer (and water heater) in the closet (which also eats half of the already small closet space though). They have a pool, gym, sitting lounge and dog areas as amenities. Once here, you are monthly responsible for rent, electricity(about $70), wifi/cable ($65 for 1GB) and a $225 amenity fee, they cover HVAC and water. Those are the pros. Cons The cons are the "surprises" along the way here from both management and tenants. For tenants, almost everyone here has a dog so consider that and because of such you will occasionally see pee in the elevators and one or two pests monthly in or around your apartment no matter how exceptionally clean you are. Animals invite critters. Also if your neighbor has an untrained dog, you will hear the barking through the walls so ask if your neighbor has one when applying. The apartments here are nice but the closet space is NON-EXISTENT. Be sure to do an in-person tour BEFORE signing the lease if that is important to you and make sure the apartment you pick you REALLY want because they charge a $1,500 "transfer" fee if you choose to change at the end of your lease, surprise! Now fees. Honestly the management is money hungry and for that I would recommend The new apartments directly across the street called "The Jefferson at Grandscape". The were just built Jan 2025 so they are newer and CHEAPER than here by far when you add EVERYTHING yet offer the same pros listed. Prior to moving in expect to spend $485+ in application, holding and other junk fees, $350 security deposit, $225 amenity fee, renter's insurance and first month's rent. By the time everything is said and done you would have spent well over $1,100+ in fees just to move in NOT including the rent. Each month's rent no matter the method paid comes with 2-3% fee on top of your monthly rent and any free rent promo they offer ONLY applies to the monthly base rent, not the amenity fee. In the lease they also allow over $1,000 in fees anytime at their discretion for anything they deem necessary so because of all the surprise charges many don't stay past their first lease term. If you choose to extend your lease your rent will also go up, never down and again if you change units you will pay the $1,500 transfer fee already mentioned. All things considered, decide if it's worth it to you.

Doors never work to enter or leave. Trash and dog crap constantly all over building, constant smoke…read moresmells from the trash shoot that caught fire, elevators are a 10 minute wait, EV charging is an absolute hassle, cars parked not charging for days on end and never moving, racist grafiti gets written onto cars in the "secure" parking lot (dismissed by management), if you're handicapped and need a spot you won't find it because everyone who isn't just parks in those spots.... zero enforcement from management, absolutely zero, but if you pick up your package same day you'll get harassed. The units have basic appliances and terrible water pressure, the building controls your thermostat, so they just adjust it as they want. Set it to 70 before leaving and come home to it set to 80. Management completely botched everyone's renters insurance and expected tenants to pay a fine for it. No concierge ever on duty anymore, only 1 works here(he is awesome) . Overall management is completly useless and this building is far far from luxury. High ceilings and an entertainment area is what you're paying for. Looks like recently people are leaving in floods and everyone has the same comments. Jack the rent up and treat people worse the longer they stay. Neighbor moved out, painters were there at midnight having a fiesta with 7 people and 3 children doing the turnover work.. Building has turned into a disgusting mess managed by an incompetent group.

I posted a comment about residents picking up after their pets..on community post board...I also…read moreasked that workers not leave beer cans lying around. I also mentioned trash all over property...never being picked up....management rejected the post! All posts must be positive! Great example of how we are price gouged! No one wants to be held accountable for the overflowing trash and filth lying around! Please investigate before you move tonight this property!

i got severely ill from mold here. instead of fixing things, they just cover up issues. I've had…read morebugs eat through my wall, I've had mold grow in my bathroom, and black water, and they do not want to make it better, they just want to cover up the problem. they do not care about issues with their units that can cause serious health problems for someone

Great location and amazing updated amenities. Spacious floor plans. The staff is very knowledgeable…read moreand friendly!!! A great place to live!

I toured this property and was pleasantly pleased with the layout of the biggest one bedroom…read more Unfortunately, the only one bedroom on the first floor is the actual model. My search continues...

A monkey designed this building. If something ever happens to the White House. The president can be…read moresafe here because there's NO WAY to figure out how to get in, how to get out, how to find floors, how to find stairs unless you're here all the time. For example; There's a 6th floor to this complex but only ONE ELEVATOR in the entire thing that goes up to that floor and it's tucked away in the corner of the garage through the maintenance hall. I hope no one gets deliveries here because it will be a deliverer's worst nightmare. Oh and don't come on Sundays to go to the office for help because that's closed too. Your help is literally dependent on the kindness of the residents to explain this monstrosity of a complex. God..who at the city approved this place?? F.

This place is a sh** show. Literally there is poop EVERYWHERE! As nice as it looks don't let it…read morefool you! There was also roaches throughout the building for 2 whole months. The only floor that stays clean is the 2nd FL & that's because that's where they work. Multiple times I've come to this new team & old team to discuss why the cleaning schedule isn't being adhered to & yet nothing changes. They don't enforce pet tenants to clean it nor are they cleaning it, so tenants with no pets are forced to deal with it & explain to company why there's dog poop everywhere! Not to mention you can typically find the cleaning staff playing in the hallways and wasting time.

I lived and worked at Cortland One Twenty One and I can tell you every building has roaches, they…read moretry to contain them but it's a losing battle. If you can live with a few roaches then no problem, if not, this is not the place for you.

This review was long overdue since I've moved but finally had some downtime to do it. First &…read moreforemost Cortland in general is a great company. I've never heard of them prior but I stand by them 100% if and when the next time I live in a apartment in which they are available as they have properties in multiple states. When I moved to TX, I did not know anyone! I checked out a few other apartments prior to checking out one of cortland's property and I was not really sold or to say the least satisfied. Long story short, I stepped into the Bristol and was very happy with the attentive staff and their duty to ensure all my needs were met. I lived in The Bristol by Cortland for 2 years and always felt valued as a resident there. I got to know the staff well and while the original staff (except Sierra) left the Bristol to fulfill other roles within the company at other properties, the new staff were just about the same: Caring and respectable. Cortland definitely knows how to hire great individuals. I did not feel like a number to them and have always felt like I was welcomed. I was in graduate school in time and this has been my first time ever living in an apartment and I must say I lucked out. If it wasn't for a awesome job opportunity out of state, I still would have been living at The Bristol. They have a gym, dog park, computer room, and even host special events here and there for residents to meet each other and interact with the staff. The property also looks completely fresh and great with the new white paint on the exterior of the buildings. You will see a few reviews on here discussing about the issues with the raccoons and how they get into the trash. However they have addressed this issue by getting rid of their old valet trash system and incorporating their own system and new trash containers so that raccoons are unable to have access to your trash and that the trash is now picked up in the morning rather than at night. The inside of the apartment is renovated and felt luxurious. I've had friends come over and even family (over FaceTime) compliment how nice my apartment looked like. When ever I had a maintenance issue which did not happen often. The staff was able to address the issue the same day of or the day after. I didn't get to use them but they were also having amazon lockers installed on the property. Looking for the right apartment in The Colony? Look no further, you will not regret choosing The Bristol as your new home! I want to give a shout out to the team at The Bristol for all of their hard work. Your diligence to keep all of us happy at The Bristol has not go unnoticed. Mahalo for everything! Side note: The pictures don't do any justice and it was winter season.