The Catonsville Post Office is my local post office so I have used it frequently. This post office…read moregets very busy and there is usually a long line to wait for counter service. They do have a drop bin now for prepaid packages so you don't have to wait in line any longer to just drop off prepaid packages. The ladies that work here are very nice. I have however had a mishap with one of the ladies where she insisted that she could stack up all of my prepaid packages on the scale all at once and weigh them together. You definitely can't do this - I ended up going back and forth with customer service due to this to get the charges corrected. All of the other ladies have been awesome. The parking lot here is very small and tight. Be prepared to park on the street and walk a little bit to avoid the nearby street parking spots that are metered.

I had a confirmed passport appointment at 3:00, arrived and it says it's closed for "lunch" until…read more3:45 when the post office closes at 4pm.

So the post office near me is the gwynn Oak location on liberty rd. Every year around Christmas,…read more I've had problems with package and mail delivery. I've signed up for all notifications. December 17th at 3:11pm i got a text from the postal carrier that my package was in my mailbox, at 3:21pm i checked my mailbox but no package. After making a claim, i got a call December 19th stating that they couldn't locate my package and would issue a refund. Last year I had a important mail coming, email showed it was scanned and out for delivery but it never showed up in my mailbox, that was a check. Either on the phone or in person every postal worker i contacted about each situation were very unapologetic and some down right rude..So i guess from now on I'll have to pay for different shipping i hope, but USPS this is unacceptable

Hello Friends, It's Thanksgiving season and I wanted to circle back and update my rating. The…read moredelivery team have been doing an excellent job. I'm very grateful that my mail is delivered to my home and not my neighbors anymore!!! Happy Thanksgiving!

I have been at my address for almost a year now. I have written in the correct name on the mailbox…read moreas requested by USPS, I've written on the mail to return to sender, I've talked to the delivery person. Still, I continue to receive the mail for the previous tenant. It's rather annoying and it's not my problem that the person didn't leave a forwarding address! This is absolutely ridiculous. They picked up mail that I once again wrote "stop delivering her mail here, the corrected names are on the box. This is ridiculous!!!" but still delivered 4 more pieces.

Tamisha, Thank you for your informative and friendly service. You took your time, explained things…read morevery clearly, and pointed me in the right direction.

They don't even deliver the mail that I take to the post office it's horrible I don't know what…read morethey're doing what can be done please

I had made an appointment for a passport application and harry was very helpful in getting me…read morethrough the process, he was patient and kind. this was my first time applying so i was very nervous. he took my picture too, which pleasantly surprised me since i was told by multiple people i'd have to go to CVS to get my picture, so that was nice to get it out of the way. once i got home i had realized i "forgotten" my births certificate, in my panic i drove back to the office and told them i had left it. harry explained that was purposeful and i'd get it back with my passport, what a relief! he apologized that i had to return, but it's no biggie since i had classes at UMBC later. thank you again harry!

Horrible service I recieved today from Alfonso. The lady was clearly racist because she was rude to…read moreall of the white customers but very nice to African American customers. I told her that her attitude was horrible and I wanted to speak to a supervisor, she then told her supervisor I'm not waiting on her. Lazy ignorant racist woman needs to find another job if she can't deal with the public. I also will be contacting your corporate office.

I arrived at the Pikesville post office at 1:35, finding a note on the door…read more "out to lunch 'til 2:45". I returned at 2:40 to wait in line. I left at 3:10 and there was still no one there. At that point, at least 30+ people had come and gone. On speaking with other people waiting, this is a frequent occurrence here.

Ladies and gentlemen, if there is any chance for you to avoid USPS in Pikesville, please do that…read morefor your own well-being. I was polite ,but ask more than one question (first time customer )USPS for returns and the lady was so disrespectfully rude that I left there shaken , the second clerk while she was rude, screaming, nasty and dismissive, was sitting there and laughing throughout the whole process straight in my face. She also told me that customers are not always right, and I can take my shit to UPS if that's what I usually use I asked to talk to a manager and I asked for her name her respond was: you're not getting my name and turned her back to me I left there without sending in my packages, called the company and switched the return label to UPS

The staff here is so down to earth and always a great vibe when needing to ship out my items. I…read moreunderstand the head cashier is about to retire and I hope we are blessed to get another great person to operate our postal service office.

This post office is HORRIBLE!!! Early this morning I received a notification that my package would…read morebe delivered today. I get a Ring notification, noticed that the carrier was at my mailbox, go to retrieve my items only to realized that it was there. I got back to the tracking number and the package has been updated to "Delivery Attempt, Held at Post Office, At Customer Request".....HOW!!!!! I, nor anyone in my home for that matter, requested my package be held. I am assuming that the carrier simply didn't want to do her job and took my package back to the office. God forbid my package get lost or misplaced, then what?? Ridiculous just simply isn't the word!!!

I always come here to return my Amazon stuff. And with that, there is always a LONG line too!…read moreDuring that time in line, I've had enough time to see all of the other services that they offer. Printing...check; shipping (of course)...check; shredding...check; postal boxes...check...packing...check; copy services...check. In addition to faxing (does anyone still do this?), notary, computer workstation, and passport and ID services. WARNING: Do NOT park in the Popeye's parking area, you may be towed. Park in front for store area or on the lot over from Popeye's. This store gets a lot of action and is not that large, so it may be best to come as soon as it opens or when it is about to close to avoid the long Amazon return line, especially if you are there for other services. All in all, a convenient location for me to return my Amazon purchases and obtain UPS shipping services.

Damon at the UPS Store 6100 BNP, Catonsville was a Godsend. I walked into the store full of anxiety…read moreand left with his held a satisfied customer. FYI if you need a fax sent UPS is where you should go. Thank you Damon and crew.