One girl was late to my mother's residence by 35 minutes. Most are poorly trained. The management…read moresays whatever it takes to get your money and sends these workers who have no idea what they're doing to take care of your loved ones. It's been weeks since we started using this service and I haven't seen the same girl twice. I don't understand what would be so complicated about scheduling them. We have the same hours needed every time! The toll it takes on my mother to remember all the names when they don't even come back is ridiculous. We are switching services. This is completely unacceptable.

Great agency, use the with several of my patients. Lori is…read morewonderful at explaining services.

Equipment rental....beware. If you rent something from these guys for a month and end up returning…read moreit after 3 days, they will not give you any money back. Of course they re-rent the equipment ...how nice for them. Very disappointed. We never had a chance to use the lift as my friend died.

Concrete is unforgiving. I took a tumble in the parking lot at work- a parking lot I had walked…read moreacross for decades. Found out I had a fractured fibula. When I went to the doctor he put me in a cast for 4 weeks and said I was to be non-weight bearing for the same time. Needless to say, his treatment was a game changer for me. I was panicked at my new life station. How was I going to get around campus to my job? How was I going to get into my house? Crutches just would not work for me. I am far to clumsy for crutches. My doctor told me about Criticare and so I went there looking for a knee scooter. They fixed me up in no time at all. They showed me how to use the scooter and get on my merry way. The scooter was terrific. A week after I had the scooter, I had another little spill when I had to swerve to miss someone who stepped in my way. The scooter wheel alignment was off so I took it back to Criticare for what I thought would be a quick repair. I was wrong... there was no quick work around for this issue. They were going to have to keep the scooter to fix. The problem was they did not have a replacement scooter. They were all rented out. I panicked because there was no way for me to get from Point A to Point B without this device. Criticare offered all sorts of alternatives, they looked high and low for a replacement. When they realized they did not have another scooter, they called a competitor to find a scooter for me. They reserved it in my name and gave me directions to the other store. I could not believe how kind and generous they were to me. Not many businesses would send you to a competitor. I was overwhelmed. The staff is top rate and so very caring. They do everything possible to get you comfortable and to find the right product for you. When other customers came in for service, you could tell they formed a personal relationship with the customer. They were friendly and remembered details about the customers. One of the staff members said to me, "I remember you! You were here a week ago, weren't you, Tracy?" She was spot on. Great place and wide selection of materials.

Visiting Angels offers top notch in-home care services! Their caregivers are the best in the…read morebusiness hands down!

From the owner: Visiting Angels is a trusted home care provider for elderly and disabled adults in Topeka,…read moreLawrence, Auburn, and surrounding areas in Kansas. Our personalized senior care services can help your loved one get the support they need while remaining independent. We can assist with light housekeeping, medication reminders, meal preparation, and more. We also offer specialized in-home care services through our Life Care Navigation program, like memory care for seniors with dementia, fall prevention, palliative care for those with chronic conditions, and other solutions.