We went last year for a prom dress and had such a fantastic experience that we went back again this…read moreyear. The staff are wonderfully patient, the selection is good and the prices are fantastic. Brittany was super attentive and supportive as we tried on lots of dresses. I can't say enough good things about this place.

Amazing customer service. I took a chance and ordered online since I live in another state and the…read moredress is perfect! They responded right away to my email with questions as well.

My husband was fitted for a tux for our sons wedding. We arrive on date they give you. 3 days…read morebefore wedding. He tried his shirt on and when he raised his arms went to his elbows! It's 45 minutes away and they said come on fri to pick up new shirt. We both worked and had decorating etc for wedding. We came up with our own remedy my nephew would pick it up. The where is part is it on the day of the wedding my husband put on his tux with his new shirt. Looks good. Took the dogs out and I was bending over to get something for the dogs I looked at my husband pants and it was very visible a hole in his crotch! It isn't like it could be seen. When he tried it on of course she didn't look at his crotch he just assume that you paid 200 and some dollars for Tux for a few days that they are in good shape. He has sew his own pants. when we brought it back no oh that's terrible we're sorry. They said we should've brought it to be fixed. Really two hours before the wedding drive 45 minutes each way very unprofessional will never go there again. If you do check your crotch of your tux

Writing to inform you of how inflexible and unwilling Mestads is when working with an 18 year old…read morehigh school student. Apparently the policy of the store when speaking to the store owner is that the Tux must be returned to the store the following day of prom (Sunday) or returned to the high school on Monday. Our son returned the Tux on Monday in person at the store. He was charged $40 for this. When speaking with the store owner (Kathy) she said "I'm sorry that your son is not able to read" and was quite rude and not willing to work with us at all. How rude is it to insult someones child when receiving a customer complaint? Especially when the parents are asking them to be understanding since the Tux was still returned the same day the high school students returned their clothes to the school. It is crazy how important $40 is to a store and their willingness to loose a client instead of providing good customer service and be more understanding of high school age students not fully understanding what all the policies are. If I were you, I would highly recommend taking your business elsewhere. This is not a matter of $40 as much as it about poor customer service and the principles of the owner.

I was iffy at first when I walked into the store but I did receive immediate assistance with a…read moresmile. Barb was so friendly and willing to help me find that perfect dress I've been looking all over for. There is a large variety to choose from with a short wait period for dress delivery once ordered. Great bridesmaid dresses to choose from along with formal dinner and prom dresses. I will recommend this store to anyone and everyone with confidence!

My daughter ordered her tuxedo there and when they got there at 3 they where closed. They where…read moresupposed to be open until 5 and they closed at 3. Now we have a bride and groom with no tuxedo. Pour freaking business. I give them zero stars.

Choosing Charlotte's Bridal for my wedding dress was nothing short of perfection. Their dress…read moreselection, dedicated staff, positive and supportive environment, hand written notes, and taking time to make any and all unfortunate circumstances right makes them an all around upstanding business. After picking up my dress to begin alterations we noticed a stain that was not there when the dress was bought. The dress was bought in LaCrosse but when the Eau Claire location was closer they took the dress in and cleaned it better than it looked before. They gave me a handwritten apology for the inconvenience and thanking for trusting them to make it right and be a part of my day. They even went so far as to give a gas card for our extra drive time. Truly a bridal shop here for their clientele and to make brides feel special and beautiful.

I cannot possibly say enough great things about the Charlotte's Bridal of Eau Claire team!! From my…read morepre-appointment call to hugs goodbye, we truly had the best experience! The VIB package was absolutely worth it - starting the day with mocktails and having a big private space was great. Chelsea + Morgan were professional, kind, and patient while I took time to find the perfect dress. When I had "the" moment, the rest of the crew came in to congratulate and happy cry with us. It was truly everything I dreamed, and I'd recommend Charlotte's to anyone! THANK YOU a million times over

I stopped in to Weddings by Deb on a Friday morning with no appointment, within a half hour I was…read morein a room with 4 dresses that Deb picked out based on my brief descriptions and purchased a dress within an hour at a GREAT price. I have been back for other bridal party measurements and again Deb and her staff were great to work with and helpful to my bridesmaid who lives in CO. I am looking forward to the rest of my visits and alterations over the next few months until my wedding. KB

From the owner: Offering Bridal Alterations on wedding, bridesmaids, moms, prom dresses. Suit / tuxedo rentals for…read moreyour wedding proms and special occasions! New Location! Not a retail shop. Open by appointment only.

Had great service from the ladies the week of Christmas. They were still pleasant and even still…read morehad all their hair! Retail is rough, especially during holidays.

Joann was great! Super helpful and very knowledgeable! Grateful for her help as it made our…read moreexperience amazing!

Have been here a couple of times. I am very satisfied with the results as well as the costs…read moreincurred. I plan on continuing to use them for my dry cleaning needs.

Took an Italian suit that I literally wore twice to them. Picked it up and took it home. When I…read morewent to wear it again I there were stains on the sleeve which by the way I pointed out when I took it in the first time. When I took it back, the woman at the counter accused me of wearing it and trying to take it back for a free cleaning. I didn't argue, I just told her I needed the suit cleaned. They took and charged me for it again Got it back and checked the sleeve. It still had the stain. Turned right around and took it back for the 3rd time. They took it and this time didn't charge me, and when I picked it up not only was the stain still there but they had pressed the suit and now the stain is set permanently. Why on earth would they press a stained garment is beyond me but they are the worst cleaner I have ever done business with. Beware!