I've been seeing Dr. Jeff for decades, and I truly can't imagine going anywhere else. I've had my…read morefair share of complicated dental procedures over the years, including implants and crowns, and he has handled every one with confidence and skill. Even the most involved treatments feel quick and seamless. What I appreciate most is how he stays up to date with the latest advancements in dentistry. I always feel like I'm receiving the best, most current care available. And the entire staff is so welcoming and efficient. Our entire family sees Dr. Jeff, and I'm so grateful for the care he's given us over the years.

Only four year ago I had a front crown replaced. This week it fell off. After a $500 scan his bill…read moreto replace the tooth is close to $8,000. Previous to this he replaced a crown on my lower jaw due to food getting trapped. It is much worse now. Not happy at all.

Not having a regular dentist, when I had a dental emergency, I didn't know where to turn. I called…read moreKoolau Family Dentistry which is near to home and they got me an appointment within 2-1/2 hours from when I called. Everyone there was very caring and pleasant: the receptionists, the xray technician, and Dr. Camille Yim, Dr.Chad's daughter. My tooth needed to be pulled and an abscess drained. They called and got me an appointment with an oral surgeon right away. I am so grateful to the folks at Koolau Family Dentistry and will be back as a regular patient. I highly recommend them!

This is dentist for my husband and me. Dr. Chad and his staff are very caring and very…read moreprofessional. I would recommend them without reservations.

Dr. Hayashi is truly the best! I absolutely love him and will continue to see him no matter how far…read morethe drive. I've been his patient for over a decade, making him by far the longest medical relationship I've had. I've always said that if life ever took either of us away from beautiful Hawai'i, he'd be the doctor I'd miss the most. The level of care he provides is extraordinary, and it was evident from my very first visit. His genuine concern and dedication to his patients are truly one-of-a-kind. As someone with a dental phobia and a history of medical trauma, I've always dreaded dental appointments. But Dr. Hayashi has completely changed that for me and each encounter leaves me feeling grateful to have him on my healthcare team. His commitment to patient well-being and his accountability in fostering a better community is exceptional. Over the years, he's been a part of some major changes in my life, and I feel a special kinship with him. We've made incredible progress in my dental journey, and I'm proud of the place we've gotten to together. I'd also like to recognize the amazing front office team--Kerrie, Abi , and the other staff member (whose name I didn't catch). They play such an essential role in keeping everything running smoothly, and I'm always thankful for their friendly and efficient service. Dental assistant Ashlee deserves special mention as well. Her kindness and lively personality make the appointment feel so much more pleasant. Every office needs someone like Ashlee! Although I haven't met the other dentists at the office yet, I'm confident they're excellent. Aloha Family Dentistry is located on the 3rd floor of the American Savings Bank building at the corner of Kahuhipa St. and Kamehameha Hwy in Kāne`ohe. They offer convenient parking entrances on both Kahuhipa St. and Kamehameha Hwy, with wheelchair-accessible parking and building entrances on both levels. Choose Aloha Family Dentistry and you'll be on your way to an even more beautiful smile and healthier you!

NO ALOHA, NOT OHANA…read more I asked for help but I was disregarded. I asked for flexibility because it wasn't part of my original treatment plan and was denied. Poor communication, lack of accountability, and zero regard for patients. I'd been complaining about my tooth for months and was told nothing was wrong. Enduring the pain, turned out to be fractured....causing an issue that could have been avoided. Staff informed me that this nearly $1500 procedure where I was responsible for at least half would be "no problem" when I asked to pay monthly, so I agreed to the amount where they said we can work out the payments after. But in the end they demanded full payment immediately and refused any partial payment. To me, it's insult to injury when this was an inconvenient bill that could've been prevented. The fact that I've ALWAYS paid the full amount no matter the cost and asked for them to work with me tells me they DON'T know their customers and they are NOT a family oriented business. Unless my mind is changed, help me find a new dentist!!

My crown I got here for a root canal only lasted about 4 years before needing to be replaced due to…read morelifting. Would not recommend.

They call saying my handicap brother needed a lot of work completed. So we scheduled an…read moreappointment. When we went to appointment in 10 min the dentist said he can't do anything and needs to go to town for a root canal. Im not sure but this business is fishy. This is the second time this happened. Last time they charge around 200$ for the visit, and didn't do anything besides tell him he need to go to the town office. He went and they charged around 600$ for x-rays and still no work done. He has dental and most of this should have been free. Do not trust

John Oka has been my go to for many years. I have had phenomenal services provided. Must have a…read moreDental Professional.

As a kid, I never looked forward to seeing a dentist. As an adult, different story. The team at Oka…read moreFamily Denistry are awesome. Friendly, respectful, competent, comfortable, educational, and overall great experience every time I go. I have nothing but good things to say. This last visit as I sat in my chair for a cleaning and exam, I noticed how jovial every cubicle in that office was, nothing but smiles and laughter. I love Dr Oka and the entire Team

Parking: Medum private/shared lot; conveniently located central Kaneohe town (next to Jack in the…read moreBox, easy to miss if you aren't looking for it or GPSing) Office atmosphere: Cozy, clean and professional Staff: Dr. Keller, front staff and techs/hygienists friendly, knowledgeable & professional Fast response time, easy to make appointments. * My 3 year old and 1 year old had so much fun; the older one can't wait to go back! Recently moved back to Hawaii in September so needed to find a new dentist for my family & I. Found Kaneohe Family Dental Care here on Yelp and luckily they happened to take my insurance (Tricare). I've actually been putting off finding a dentist because I've been so busy with other things, but I had a tooth break off (it was actually a newer crown I had put in, I think, in May 2016 or so) and Bobbie was able to squeeze me in the same day but I ended up needing to go the next day instead which wasn't any problem. She recognized me right off the bat with my missing front tooth and was just as friendly in person as on the phone. I waited about two minutes before a technician/hygienist (I never know what anyone's job title is!) brought me back, I think her name is Allie and she's also very nice, she talked to me a little to get a short history and not too long after, I met Dr. Keller who took very good care of me. I never felt rushed and he gave me his recommendations and made sure I understood all my options but did not push anything on me. This happened to be a few days before the New Year so he and his wife were just about to fly to the mainland to spend the holiday with their daughters so I felt very fortunate they could fit me in as I'm pretty sure I'd be hard pressed to find another dentist at that time. I ended up needing to get a retainer thing they call a flapper, kind of like a denture I think, which took about a week to make -- though I do really want an implant, my mouth needs a LOT of other work (I've got several molars missing and other nonsense due to lack of dental insurance in the past) so before setting me up with that he's working out a treatment plan for me so we're not just jumping around my mouth and ending up doing something unnecessary (I appreciate this though I hate having to use this retainer!) Since my initial appointment I think I've been back twice, once for my retainer fitting and another for a routine cleaning and new patient X-Rays. For my cleaning I worked with Donna who was VERY informative; I learned more during that one cleaning than I ever have about taking care of my mouth and now my gums are looking & feeling better than they have in a long time. I've also had both of my sons in to see Dr. Keller just today and they had a really great time. They were able to take them back without me and I guess it seemed so fun my mom (who came as back-up) wants to switch dentists now. They made balloon heads out of rubber gloves and gave them each a toy from their "treasure chest", both of which they are still enjoying. I'm really happy with my experience and definitely recommend Kaneohe Family Dental, their name may suggest they treat patients of all ages but in my opinion I think it's also because they treat their patients like family.

Before going here, I highly recommend reading the reviews carefully. If you still decide to move…read moreforward, make sure you fully understand what your dental insurance actually covers. This office has you sign paperwork based on what they think your insurance will cover, proceeds with treatment, and then later sends you a bill for anything your insurance did not pay. You end up being responsible for those unexpected charges. In my experience, the office does not take the time to properly verify coverage--especially for procedures that are already in progress. Communication around costs is unclear and can be misleading. On top of that, the office manager is extremely rude, and the staff is not welcoming or friendly, which makes the overall experience even more frustrating. Save yourself the stress and consider going elsewhere. Also, keep in mind that this company operates multiple locations across the island, so your experience may be similar at their other offices as well.

Dr. Kim is a skilled dentist and excellent in his explanations on what a patient can expect, of…read morewhom I am one. Also, a big hug to the people in the office who keep things running smoothly. Thank you guys! George Groves

This summer, while my 19 yr old was home from college, I had set her up for a dental appointment…read morewith Dr. Russell Kim for a cleaning & check-up. She was DREADING it. She haaated going to the dentist since she had a horrible experience when she was 4 years old (with a dentist we "lovingly" called Dr. Ouch instead of Dr. Uch). Anyhow, she went in to see Dr. Russell, and was so happy with her experience - she had to call me to rave about him and his staff! She said she'd ONLY go to Dr. Russell, period. Yay! Thank you, Dr. Russell.

I received a referral from my dentist and called to schedule an appointment. The earliest available…read moreconsultation time is 1pm, which I believe is quite late--especially for early risers who prefer to avoid traffic. Of course, they prioritize paying clients.

Highly recommend Dr. Kitamura! Both front staff Marissa and his assistant Emani was very welcoming…read more Dr. Kitamura didn't rush and answered all my questions. Both Dr. Kitamura and his assistant made me feel comfortable since I was a little nervous. Procedure was fast and so happy I was able to get my sore tooth out. Thank Dr. Kitamura and team!!!

We visited their office. They seemed nice, but charged us a lot of money for scans and then we…read morenever heard back from them. I called several times and finally talked to the manager. She kept assuring me that they would be in touch in a couple of days, but I never received a phone call from them. They ended up messing around with us for so long that my daughter had to go to college without getting the work done that needed to be done. Sad that now we have to find care in another state.

First call - need to get referring doctor to send information to this office…read moreSecond call - they got the information from the referring doctor and made an appointment for my son. Third call - I got to the office an hour before the appointment, so I called to see if it was okay to come in early. They told us no apt by name or no referring doctor information. Really? I thought I was going crazy so I called the referring doctor. They confirmed that they had sent the information to the office. Fourth call on the day of the apt - they said we could come in at 4pm but the apt was for 3pm. I went to the office anyway because they told me to. After analyzing what happened, I have concluded that the staff made a mess of scheduling an apt, but no apology whatsoever. If you are doing an apt for a patient, please log it into your system while you are doing it. I don't see you in the system on the day of the apt is not acceptable. Incompetent staff. They wanted a referral so I sent it to the email address they gave me. First time "Oahu" was misspelled. Second time "surgery" was missing a "y". They called the referring doctor without asking me to verify the email address they gave me to send. I just resent the email the third time and it went through. The staff can't spell and can't do their jobs properly. Sigh. I hope the oral surgeon is not like the staff I dealt with. Overall, I am not impressed with this office at all. I am so glad I went through this before the actual oral surgery for my son. I firmly believe that things happen for a reason. The doctor asked me to delete the review bc it will deteimentally affect the business. If I were the business owner, I would be grateful to get good and bad feedback and improve accordingly based on the feedback. Why couldn't this be addressed when he was talking to me instead of asking me to remove the review? Finally, the office manager said she would check with the insurance company and send me an updated sheet with the cost the next day. It has been two weeks and nothing has been sent to us. I didn't expect too much because I knew this would be the result.

Friendly and professional staff. Dr. Chang is great. I would recommend him as dentist.read more