All-around topnotch care. And when I say care, they CARE. Dr. Jeff, Dawn, Jess, everyone…read morereally...are warm, genuine people who happen to provide dental services. They're so wonderful that I feel a tiny bit guilty when I admit to not flossing regularly. Even my husband doesn't want to disappoint them lol Some niceties that they offer: warm face towels, neck pillows, a bidet! And notary service too! They run like clockwork...I am never waiting long in the lobby or in the exam chair. My husband and I are fortunate to be in their care. Now if you'll excuse me, I have some flossing to do.

After my dentist passed away a couple of years ago, I had a difficult time finding another dentist…read moreI could connect with. I had been with my previous dentist for over 15 years, and I believe having a good relationship with your dentist is important. You may only see them twice a year or during an emergency, but you want someone who knows you and genuinely cares. I tried a couple of dentists but never felt comfortable. Then I came across an ad featuring Dr. Jeff Miyazawa and decided to give his practice a try. He is in Kaneohe and I live in Ewa, so it is definitely a drive--but he is absolutely worth it. From the beginning, his staff made me feel welcome and comfortable, especially Christine. She is incredibly friendly, warm, and helpful. She listened to my concerns and carefully explained all of my options without making me feel pressured or judged. Dr. Miyazawa was also very personable and seemed genuinely interested in helping me. For years, I had a small chip in one of my front teeth. It may have seemed minor, but it was noticeable to me in pictures and affected how I felt about my smile. Another dentist had previously repaired it, but the repair did not last very long. Yesterday, Dr. Miyazawa repaired my two front teeth, and I could immediately see the difference in the level of care. He was extremely meticulous. He did not simply cover the chip and send me on my way. He made sure my smile looked balanced, also worked on my bottom teeth, and paid close attention to every detail. This was definitely not a rushed ten-minute job. I am so grateful to Dr. Miyazawa and his staff. I feel more confident, and I finally love my smile again. It feels like he gave me back the smile I used to have. I highly recommend him--especially if you are looking for a dentist who is skilled, caring, personable, and truly listens. The drive from Ewa to Kaneohe is worth it!

Not having a regular dentist, when I had a dental emergency, I didn't know where to turn. I called…read moreKoolau Family Dentistry which is near to home and they got me an appointment within 2-1/2 hours from when I called. Everyone there was very caring and pleasant: the receptionists, the xray technician, and Dr. Camille Yim, Dr.Chad's daughter. My tooth needed to be pulled and an abscess drained. They called and got me an appointment with an oral surgeon right away. I am so grateful to the folks at Koolau Family Dentistry and will be back as a regular patient. I highly recommend them!

This is dentist for my husband and me. Dr. Chad and his staff are very caring and very…read moreprofessional. I would recommend them without reservations.

Dr. Hayashi is truly the best! I absolutely love him and will continue to see him no matter how far…read morethe drive. I've been his patient for over a decade, making him by far the longest medical relationship I've had. I've always said that if life ever took either of us away from beautiful Hawai'i, he'd be the doctor I'd miss the most. The level of care he provides is extraordinary, and it was evident from my very first visit. His genuine concern and dedication to his patients are truly one-of-a-kind. As someone with a dental phobia and a history of medical trauma, I've always dreaded dental appointments. But Dr. Hayashi has completely changed that for me and each encounter leaves me feeling grateful to have him on my healthcare team. His commitment to patient well-being and his accountability in fostering a better community is exceptional. Over the years, he's been a part of some major changes in my life, and I feel a special kinship with him. We've made incredible progress in my dental journey, and I'm proud of the place we've gotten to together. I'd also like to recognize the amazing front office team--Kerrie, Abi , and the other staff member (whose name I didn't catch). They play such an essential role in keeping everything running smoothly, and I'm always thankful for their friendly and efficient service. Dental assistant Ashlee deserves special mention as well. Her kindness and lively personality make the appointment feel so much more pleasant. Every office needs someone like Ashlee! Although I haven't met the other dentists at the office yet, I'm confident they're excellent. Aloha Family Dentistry is located on the 3rd floor of the American Savings Bank building at the corner of Kahuhipa St. and Kamehameha Hwy in Kāne`ohe. They offer convenient parking entrances on both Kahuhipa St. and Kamehameha Hwy, with wheelchair-accessible parking and building entrances on both levels. Choose Aloha Family Dentistry and you'll be on your way to an even more beautiful smile and healthier you!

NO ALOHA, NOT OHANA…read more I asked for help but I was disregarded. I asked for flexibility because it wasn't part of my original treatment plan and was denied. Poor communication, lack of accountability, and zero regard for patients. I'd been complaining about my tooth for months and was told nothing was wrong. Enduring the pain, turned out to be fractured....causing an issue that could have been avoided. Staff informed me that this nearly $1500 procedure where I was responsible for at least half would be "no problem" when I asked to pay monthly, so I agreed to the amount where they said we can work out the payments after. But in the end they demanded full payment immediately and refused any partial payment. To me, it's insult to injury when this was an inconvenient bill that could've been prevented. The fact that I've ALWAYS paid the full amount no matter the cost and asked for them to work with me tells me they DON'T know their customers and they are NOT a family oriented business. Unless my mind is changed, help me find a new dentist!!

My crown I got here for a root canal only lasted about 4 years before needing to be replaced due to…read morelifting. Would not recommend.

They call saying my handicap brother needed a lot of work completed. So we scheduled an…read moreappointment. When we went to appointment in 10 min the dentist said he can't do anything and needs to go to town for a root canal. Im not sure but this business is fishy. This is the second time this happened. Last time they charge around 200$ for the visit, and didn't do anything besides tell him he need to go to the town office. He went and they charged around 600$ for x-rays and still no work done. He has dental and most of this should have been free. Do not trust

John Oka has been my go to for many years. I have had phenomenal services provided. Must have a…read moreDental Professional.

As a kid, I never looked forward to seeing a dentist. As an adult, different story. The team at Oka…read moreFamily Denistry are awesome. Friendly, respectful, competent, comfortable, educational, and overall great experience every time I go. I have nothing but good things to say. This last visit as I sat in my chair for a cleaning and exam, I noticed how jovial every cubicle in that office was, nothing but smiles and laughter. I love Dr Oka and the entire Team

Before going here, I highly recommend reading the reviews carefully. If you still decide to move…read moreforward, make sure you fully understand what your dental insurance actually covers. This office has you sign paperwork based on what they think your insurance will cover, proceeds with treatment, and then later sends you a bill for anything your insurance did not pay. You end up being responsible for those unexpected charges. In my experience, the office does not take the time to properly verify coverage--especially for procedures that are already in progress. Communication around costs is unclear and can be misleading. On top of that, the office manager is extremely rude, and the staff is not welcoming or friendly, which makes the overall experience even more frustrating. Save yourself the stress and consider going elsewhere. Also, keep in mind that this company operates multiple locations across the island, so your experience may be similar at their other offices as well.

I found the billing process to be very stressful and poorly handled…read more Before my appointment, I requested that the office submit a predetermination (pre-treatment estimate) to my dental insurance so I could better understand what would be covered before moving forward with treatment. My request was declined, and I was told I needed to pay a large estimated amount upfront as a requirement to book my appointment. After my insurance processed the claim, I learned that my actual out-of-pocket responsibility was significantly lower--more than $1,000 less than what I had been required to pay upfront. I had to contact my insurance company myself to understand the claim, and they advised me to contact the dental office because I had already paid before my insurance claim was finalized. After the office reviewed my account, they confirmed that I had overpaid and issued a refund, which I am currently waiting to receive by mail. I appreciate that they corrected my account, but I don't think patients should have to request a refund themselves after paying a large estimated amount upfront. I also believe there should be more transparency and confidence in the billing process so patients fully understand that the amount collected is only an estimate and may change once insurance processes the claim. If you have dental insurance, I highly recommend reviewing your Explanation of Benefits (EOB) after your claim is processed and comparing it with what you paid. If something doesn't seem right, don't hesitate to ask the office to review your account. Overall, the dental care itself was decent--though not the best--but I believe the billing process and communication could be significantly improved to make the experience much less stressful for patients.

Windward Dental Associates used to be located by El Mariachi in the shopping center with the gas…read morestation and they recently moved within the last four years to their new location across from American Savings Bank in Kaneohe. Its in a multistory building, second floor! Their office is smaller than before but they utilize their space so much better! They have a TV, toys, etc., perfect for their kid patients. Dr. Lau and his assistants have the same charm that hasn't aged. I've been a patient since 1999 and I always get the same warm welcome, talk-story ambiance, and tons of laughs. I feel completely comfortable with them and am able to be honest with any concerns I may have about my teeth or gums. Our most recent conversations involved the whole teeth whitening fad. Anyways, I would recommend this place to anybody and everybody! Best dentist in Kaneohe!

Dr Lau is the BEST DENTIST PERIOD. We have been customers for years and have never had a bad or…read moreuncomfortable visit. I was there this morning for a broken tooth,that was in very bad condition. Dr Lau always explains everything and before I knew it he was done. ZERO PAIN! I believe he is also a dental Magician because he's so great. Looking for a Dentist, well look no further. Great staff and Assistance always. Mahalo, Doug

I received a referral from my dentist and called to schedule an appointment. The earliest available…read moreconsultation time is 1pm, which I believe is quite late--especially for early risers who prefer to avoid traffic. Of course, they prioritize paying clients.

Highly recommend Dr. Kitamura! Both front staff Marissa and his assistant Emani was very welcoming…read more Dr. Kitamura didn't rush and answered all my questions. Both Dr. Kitamura and his assistant made me feel comfortable since I was a little nervous. Procedure was fast and so happy I was able to get my sore tooth out. Thank Dr. Kitamura and team!!!

We visited their office. They seemed nice, but charged us a lot of money for scans and then we…read morenever heard back from them. I called several times and finally talked to the manager. She kept assuring me that they would be in touch in a couple of days, but I never received a phone call from them. They ended up messing around with us for so long that my daughter had to go to college without getting the work done that needed to be done. Sad that now we have to find care in another state.

First call - need to get referring doctor to send information to this office…read moreSecond call - they got the information from the referring doctor and made an appointment for my son. Third call - I got to the office an hour before the appointment, so I called to see if it was okay to come in early. They told us no apt by name or no referring doctor information. Really? I thought I was going crazy so I called the referring doctor. They confirmed that they had sent the information to the office. Fourth call on the day of the apt - they said we could come in at 4pm but the apt was for 3pm. I went to the office anyway because they told me to. After analyzing what happened, I have concluded that the staff made a mess of scheduling an apt, but no apology whatsoever. If you are doing an apt for a patient, please log it into your system while you are doing it. I don't see you in the system on the day of the apt is not acceptable. Incompetent staff. They wanted a referral so I sent it to the email address they gave me. First time "Oahu" was misspelled. Second time "surgery" was missing a "y". They called the referring doctor without asking me to verify the email address they gave me to send. I just resent the email the third time and it went through. The staff can't spell and can't do their jobs properly. Sigh. I hope the oral surgeon is not like the staff I dealt with. Overall, I am not impressed with this office at all. I am so glad I went through this before the actual oral surgery for my son. I firmly believe that things happen for a reason. The doctor asked me to delete the review bc it will deteimentally affect the business. If I were the business owner, I would be grateful to get good and bad feedback and improve accordingly based on the feedback. Why couldn't this be addressed when he was talking to me instead of asking me to remove the review? Finally, the office manager said she would check with the insurance company and send me an updated sheet with the cost the next day. It has been two weeks and nothing has been sent to us. I didn't expect too much because I knew this would be the result.

Friendly and professional staff. Dr. Chang is great. I would recommend him as dentist.read more