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    Windy City Electronics

    3.0 (2 reviews)
    Closed 9:00 am - 8:00 pm

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    5 years ago

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    5 years ago

    Good experience! Sold my old iPhone x and iPhone 11. Safe location and smooth transition. Thanks.

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    Verizon

    Verizon

    2.3(56 reviews)
    0.4 km
    $$

    I m having terrible experience with Verizon to get some hep on unlocking the sim…read moreCard It IS JUST TERRIBLE hanging on phone for 50-60 minutes for five days in a row , everyone keep saying that it's wrong department and keep retransferring to each other Phone is completely paid off but I m just stuck now I want to switch to different carrier but now my completely paid off brand new phone stuck here

    Terrible customer service. I would avoid this store. I went in last Wednesday to pick up a phone…read morethat was ordered for me by my company. I was told we would have to order it through our B2B rep even though they had one in the store. We (my company) placed an order and it was to arrive on Friday. Friday came and no delivery. It showed up on Monday which did me no good since I flew out to head back home on Saturday. I requested it be sent next day air and was told they would. Here it is Wednesday and the phone still has not shipped. I was told that FedEx did not pick it up. I told them to call for a pick up or have it sent UPS next day air. They said "that's not how it works". They told me to contact my IT person and have them order a new one to a store near my home in FL. Absolutely terrible service. Victor the Assistant Manager does not return phone calls or reply to texts. How difficult is it to ship out a package?? Had it not been for the fact that our entire company is linked to Verizon (unfortunately), I would have gone to AT&T. The much better option for wireless service.

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    Verizon
    Verizon

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    xFinity Store By Comcast

    xFinity Store By Comcast

    2.5(23 reviews)
    0.5 km

    For some reason you have to meet when someone to return equipment. I don't know why one of the…read morethree people who never moved from the checkout stations for the full 30 minutes I was here couldn't do it. Whatever estimate they give you for your wait time, double it, at least. Fifteen minute wait turned into 30 real quick. My visit here did nothing but solidify my decision to end my relationship with Comcast. The only reason I can tell they make you wait to return equipment so that they can try and talk you out of returning equipment/quitting service with them there was no reason that I needed to wait 30 minutes for a transaction that took 60 seconds. Total garbage company

    Absolutely terrible experiences here, most recently a few days ago. First of all they have a…read morecompletely inept waiting system so plan to be there at least an hour to do anything. After you waste an hour you will get an employee who can't help you. Then you will be directed to one of their kiosks that invariably has a tech issue. Not kidding every single time I have had to use the kiosks there is an issue. I have recurring billing issues due to them not removing cable from my bill so I have to make multiple phone calls and show up in person to get any resolution as they are quick to shut my internet off when their bills are mistake riddled and I am in the process of pleading my case again. This last time the guy informed me I have a $60 credit due to over paid bills which felt low but was something. He said my next bill would be in March and I am all good. I get an email today that my service was cut off and since I was at work I couldn't drive over there. Now I am on hold and you guys did it, I am finally cancelling. The amount of time I have wasted with this ridiculous company should be a crime, I deserve restitution.

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    xFinity Store By Comcast
    xFinity Store By Comcast
    xFinity Store By Comcast - Three folks that stood around at the cashout for about 30 minutes. Checked out fewer than five customers.

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    Three folks that stood around at the cashout for about 30 minutes. Checked out fewer than five customers.

    Windy City Electronics - electronics - Updated May 2026

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