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    xFinity Store By Comcast

    2.5 (23 reviews)
    Closed 10:00 am - 7:00 pm

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    1 year ago

    Helpful 1
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    4 months ago

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    1 month ago

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    1 year ago

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    1 year ago

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    7 months ago

    Quick and friendly service at this location. I was a walk in and did not need an appointment.

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    3 months ago

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    9 months ago

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    10 months ago

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    1 year ago

    Waited 45 minutes and were not helpful at all. Do not use Xfinity. They keep raising the prices

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    3 years ago

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    3 years ago

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    3 years ago

    Ryan was the saving grace at this store. He is professional, competent and patient.

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    3 years ago

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    Verizon

    Verizon

    (56 reviews)

    $$

    I m having terrible experience with Verizon to get some hep on unlocking the sim…read moreCard It IS JUST TERRIBLE hanging on phone for 50-60 minutes for five days in a row , everyone keep saying that it's wrong department and keep retransferring to each other Phone is completely paid off but I m just stuck now I want to switch to different carrier but now my completely paid off brand new phone stuck here

    Terrible customer service. I would avoid this store. I went in last Wednesday to pick up a phone…read morethat was ordered for me by my company. I was told we would have to order it through our B2B rep even though they had one in the store. We (my company) placed an order and it was to arrive on Friday. Friday came and no delivery. It showed up on Monday which did me no good since I flew out to head back home on Saturday. I requested it be sent next day air and was told they would. Here it is Wednesday and the phone still has not shipped. I was told that FedEx did not pick it up. I told them to call for a pick up or have it sent UPS next day air. They said "that's not how it works". They told me to contact my IT person and have them order a new one to a store near my home in FL. Absolutely terrible service. Victor the Assistant Manager does not return phone calls or reply to texts. How difficult is it to ship out a package?? Had it not been for the fact that our entire company is linked to Verizon (unfortunately), I would have gone to AT&T. The much better option for wireless service.

    Clear 4G - Clear Home Modem

    Clear 4G

    (278 reviews)

    Well. It used to be alright. Now I get speeds like this:…read morehttp://www.speedtest.net/result/968244327.png - and it's been like this for 3 days. And then I found out that they're capping some users for using too much bandwidth - which in our case would be... Netflix! http://forums.clear.com/clearcom/topics/speeds_between_25_mpbs_and_1_5_mpbs_with_rare_bursts?from_gsfn=true Yeah. We're gonna have to cancel. .25 Mb/s isn't even acceptable for regular internet use - nevermind trying to watch movies online... Lame. Disappointing.

    After a couple of outages within the past week and even worse speed and ping tests, I have decided…read moreto cancel this joke of an ISP. I rely on the internet to do work related activities and this is a complete joke. If there was a "no-star" rating I would give it one. For close to $70 per month it's too expensive. I rather pay more for a Sprint aircard and Comcast at this point. Now I have to end up heading to a Starbucks or somewhere else where there is wireless to get on the internet. I encourage anyone considering Clear to stay far from them. I am convinced they are nothing but a fraud and if you work for them or a reseller, good luck getting paid. I have restarted the modem and PC several times today and these are the results I am receiving. They simply don't have the ability to serve their customers or enhance their network. It seems they are signing up all the customers they can swindle and then improve the network at a later time. Clear reminds me of how AOL was in the mid 90's. If they anticipate being bought out completely by a cell phone carrier or cable company, I implore them to stay away. http://www.speedtest.net/result/695564861.png http://www.speedtest.net/result/695569156.png

    Astound - Chicago

    Astound - Chicago

    (943 reviews)

    North Center

    The service was actually pretty good, but the price kept going up and when I called to try to get a…read morereduction, they said no way. Even though I pointed out that my neighbor was paying half what they were charging me (also Astound, same speed) and xfinity would charge me 1/3. "We may charge different customers different amounts." "We don't price match." I didn't want to switch, and it was utterly frustrating that they would do this to a long term customer. It was like I had a note in my file, 'stick it to this guy.' Or maybe they just stick it to everyone dumb enough to stay with them. Of course when I called to cancel they said, "Can we offer you a better price?" Makes my blood boil.

    Our WIFI went down during a storm. We had no WIFI for three days until they could come out here…read morewith a tech guy. The guy came and claimed he fixed it. It works, with a catch. It is now slower than it ever has been, freezes up all the time. Can't even sit through a 22 minute TV show without lagging or stopping. This is pathetic and unacceptable in the year 2026. If you can, look elsewhere and use anyone else but Astound! We sent them another email and phone call to get ahold of someone to come back to our house to fix yet another problem they made happen. So far, no such luck. They're value is nothing and they are most incompetent. So again they may seem good, but they're awful. They don't have any places located near us and have to come from far away, so I imagine their tech guys are very limited to when they can come. Another example of why big companies shouldn't be able to buy up the little ones like WOW, which was actually a good cable company that we had no problems at all with. Like every other company, there customer service seems to be a thing of the past. We will be switching to a different company as soon as possible and never looking back. Fuck Astound.

    Open Air Wireless - Coverage Map

    Open Air Wireless

    (20 reviews)

    Living in the country is wonderful for many reasons, but one downside is that you most likely only…read morehave 2 choices for getting online; wireless and satellite. I've always been told by my very smart tech oriented friends that wireless is the better and more reliable choice. I'd kill for a fast internet connection delivered by a wire to my home, but in my area of the boonies, we have just a few choices in wireless internet service providers. A big company (Rise Broadband) and a small one (Open Air Wireless). I have used them both. Open Air is the better choice for one reason alone; top notch service. There will always be speed and signal problems with wireless internet because there are so many points where failures can occur. And the speed you've been promised WILL vary because there is just so much signal to be doled out to everyone along the way...you're going to get slower speeds at certain times when everyone is using their signal at the same time or playing online video games that use tons of band width. That's the nature of the beast. At some point you will need service either at your home or along the chain of towers that deliver the wireless signal to your home. When your signal gets slow or goes dead, you have to make the call to tech who will start to work out where the problem is. I have found that with Rise Broadband, the company is huge and there are various levels of tech support. Don't get me wrong, the folks at Rise tech support are wonderful, but if they can't fix the problem with a "reset" on their end, they can't just send someone out to fix you. They have to "elevate the case to the next level". It's nothing to them if you're completely out of a signal for a week or two. Meanwhile, I have to turn my phone into a hotspot and pay for precious cell data while they take their time going through the proper channels. This is not the case with Open Air Wireless. When you call in with a problem with your signal, you're most likely going to get Matt, the owner of the company who turns you into a top priority. He tells me when he will be able to respond and I have to give him (and his wife who works at the office when he is unable to directly respond) an A+ for courtesy and responsiveness. I can't expect them to stop what they're doing but they are very aware that it's a big deal and they will get to you quickly. It wasn't too long ago that my only choice out here in the country was dial-up. I'm very grateful that I have choices now and Open Air is my top pick.

    I heard that they were doing some planned maintenance on the Volo water tower, and that they…read morepromised more consistent speeds and low latency, but my download speed still stays at a snail's pace 2 mbps, even though I buy the extreme package. I created an account just to write this review, and I wouldn't recommend this to anyone. The owner Matt is rude to anyone who doesn't agree with him, and the internet overall is just flat out mediocre.

    Spot On Networks

    Spot On Networks

    (2 reviews)

    I'm hoping a yelp review will help me in get a hold of a manager. Or someone to follow up with me,…read moreat the very least. For the past month our internet has been out. I work for a luxury apartment community - spot on services our internet.. or so I thought. I've been dealing with these types of spot on issues for the last YEAR! We currently have about 6 open tickets - every time I call in (which has been about 7 times, in the last two weeks) they state the ticket has been escalated to a 'tier 3 agent'. 2 of those tickets are to speak with a manager. I've left 3 voicemails for the manager Jason, no follow up (been over a week) I've spoken with, Adam, Nick, Dean and I've even left a message with heather from billing. I am baffled from a customer service standpoint. I get it, more times than not it's usually not an easy fix. So tell me that!! A follow up call stating "hey I see your issue, here's an update...." Spot on services most of our sister communities - I will be speaking with our corporate offices to ensure we get the proper service we deserve. If that means no longer using spot on.. so be it. The agents who answers these calls have no way of transferring to a manager, nor do they even know the appropriate contact. Come on management. Maybe it's time you stepped in a bit.

    Our internet hasn't worked properly for about a month now. I call and they tell me that technical…read moreis looking into it and they will call me back, but I never receive a call back and the internet still isn't fixed. Not sure how these guys are still operating.

    xFinity Store By Comcast - isps - Updated June 2026

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