Love the staff always friendly and helpful, offers great tips to keep my jewelry in great shape. Fixed a very special ring once due to another jeweler jacking it up and have become a forever customer. read more

Winfield's Jewelry - Reattached pearl - Jewelry Near Me - Richardson, Texas

The owners of Winfield's retired, and this location is now Huffmans's. I used Winfield's for both repair and new purchases for over 13 years. If I was rating Winfield's, it would be a 5 star plus!!! But I am very unhappy with the new owners, Huffmans, which is getting this 1 star review. I went to Huffman's to purchase a new gold necklace and for repair of earrings. Dallas County has been under a mandatory mask order for months. But Garrett, who works at Huffman's and previously worked at Winfield's, was not wearing a mask. When I asked the very helpful and nice lady why Garrett did not wear a mask, she didn't know. I left and will NEVER go back. The lack of respect for a local ordinance and for the health of customers is unforgivable. read more

We had some annual recommended work on my wife's diamond ring a few months ago. We were new to the area and were referred to Winfield's by some friends. It was close to where we live and worked out great. They were very nice and knowledgeable. Called us and said they had to trim the diamond down for some reason. It was a $5k diamond and I was a little surprised but went with their recommendations cause I know nothing about jewelry and diamond care. When we got the ring back the diamond was loose. We were told it was normal and that they had taken really good care of the ring. Well, today, the diamond fell out and we have NO IDEA where it is. We've searched everywhere. My wife is crushed. Thank goodness we have jewelry insurance on it. I will never be doing business with Winfield's again and not recommending them to anyone. read more

Winfield's Jewelry - Diamond fell out after getting annual maintenance done at Winfields. Thank goodness we have insurance. Will never go back - Jewelry Near Me - Richardson, Texas

Winfield's made my custom wedding ring and it is perfect!!! I couldn't find one I liked so they made my ring to my specifications and I love it!!!!! read more

Winfield's Jewelry - Custom ring by Winfield's! - Jewelry Near Me - Richardson, Texas

Location is still open. Went to have my ring resized just last week and had everything ready just a few days later.

Upon reading the reviews & calling them I walked away beyond satisfied with the work, professionalism, customer service. They treated me as if I been going their for years. Look like I will be going there for many years to come. As of today I'm a loyal customer. read more

Winfield's Jewelry - Watches taken in for battery replacement. Very Satisfied! - Jewelry Near Me - Richardson, Texas

My family and I have been going to Jack's for probably more than 10 years. He has sold and created so many beautiful pieces for me, my mom and my grandmother. My husband loves his watches. For all of our jewelry needs, we will continue to see Jack and Garrett. The service is exceptional and the jewelry is exquisite. read more

Took my $900.00 Valuator Chronograph . watch in to have battery replaced again, Jack replaced battery. I ask if you would replace the rubber gasket , Jack said it did not need to be replaced, He said he just kept the one in that was there. Within 6 months my watch stopped running, took it back for battery check, Jack said battery was fine, however gasket was trashed so he puts in a new gasket and charges me for it. After giving my watch back he said the movement was inoperative. I told him how I had brought the watch in last time for battery change, so now why was it all of a sudden not working? He said send it back to the factory which he said they would probably only charge me an additional $350.00 dollars for a new movement, In good faith I said, Jack you did not replace the gasket the last time and now the watch is ruined. I told him I felt he should replace the movement that he caused to be destroyed, his continued response was "it's not my fault, its not my fault, and refused to fix the damage which he caused do to faulty craftsmanship. I told him, "being a long time customer here, and now because of your attitude not wanting to take responsibility for this damage you caused you give me no choose but to discontinue with any future business with you or your company. He responded "sorry about that and parted company." If you care about your jewelry or watches I would strongly suggested going anywhere else to do business, of any kind other than "Winfield Jewelry, Richardson Texas"...they are losers' and they will take your money and will not guarantee their work, buyer be ware, its up to you. read more

We have made several purchases from here over the past couple of years. Jack is a great guy that truly cares about his customers and their happiness with their purchase. He was very patient and helped my husband find a stone and design the ring of my dreams. If you want that personal touch with your purchase then go see Jack. We've purchased a couple of watches, my engagement ring and both of our wedding rings from him and won't go anywhere else. Great staff, reasonably priced selections and very down to earth knowledgeable folks. Go check em out. read more

We just moved to Texas and this was one of the first places we went. My fiance needed a few watches fixed and they took great care of him. I went back to get cleaner for my engagement ring and the lady(assuming one of the owners) said it was $6.5. I was getting out my money and she smiled and said $6 is fine dont worry about the $.50. Its only $.50 but it was the kindness that I appreciate. We will be making them our permanent jewelery store. They also sell Pandora which my future mother in law loves! read more

We have been using Winfield's for many many years and have enjoyed their friendliness, and knowledge. Jack and his staff always treat you with courtesy and take the time necessary to show you (and help you) with whatever you might be interested in, and to answer any questions. Prices are reasonable and service is always top notch. Great place to change my watch battery, also. read more

Several years ago I took my one and only piece of jewelry to them for resizing. I bought the ring because it had 8 diamonds in a channel cut on a square face and one large one caret diamond in the center and the diamonds were super clear and bright! I'm not a jewelry person but couldn't resist because of the super bright diamonds. It was very, very expensive when I bought it approximately 35 years ago. When I got it back, all the diamonds had been switched out! I couldn't believe it! Since, the diamonds weren't documented there was nothing I could do. The stones were cloudy and milky looking, they looked like cheap pieces of glass. I was speechless. read more

I love this Jewelry Store. I had some backings added to my new earrings and I love them! Jack even plated my old earrings and they look gorgeous! Jack and his crew are professional and they are experts in the business. I will be going back and I highly recommend Winfields! read more