Great, secure showroom, lots of unique beautiful jewelry!!! I went to have repairs on a loose diamond on my wedding ring, he suggested adding more prong to secure it better it looks great and hasn't had issues since. He did a great job actually improved it by adding additional prong. Redid some stones on my husband's ring as well. Excellent customer service! read more

If you want to deal with a jeweler who is exceptional, knows his stuff, has a great selection, and goes above and beyond. This is the jeweler to go to. read more

Did a great job resizing and polishing my ring. Fast service too. Hidden gem in Plano

I've had my eye on Eaton's for a long time to do some custom jewelry work for me with gemstones I brought back from living overseas. But a more pressing problem finally brought me in store - I broke my half marathon bracelet that I wear on a daily basis. It's delicate and required the services of a proper jeweler to repair. They did great work and browsing the cases while I waited to drop off my bracelet gave me even more confidence to work with them on my other custom project. The shop requires you to buzz in. It's small but highly personalized and both times I was there (drop off and pick up) it was busy with customers. read more

On a scale of 1 to 5, if I could give David a 10, I absolutely would! David transformed my wedding ring by incorporating my original engagement diamond and my 10-year anniversary diamond into a true masterpiece. He was incredibly patient and kind throughout every step of the process. Even when I changed things or took extra time deciding, he made sure every detail was exactly what I envisioned. David, thank you for making this such a wonderful experience and creating something so meaningful. I will be recommending you to everyone I know! read more

Beautiful craftsmanship at a fair price. He has taken old jewelry of ours and redesigned into a gorgeous bezel set wedding band!

My approach was met with a smile from all and immediately I felt I was in the right place. After five minutes the feeling was only stronger. When my business was done, I was sure I had left my difficult ring sizing with the right people. First impressions are the most important and I was surely impressed. I think I have found a new company to deal with for my jewelry needs. read more

I came in today to get a few rings resized and it was a very easy process. Everyone working was super nice and helpful. I would 100% come back for jewelry needs in the future! read more

I had two rings redone and David did a great job. I came here because of the high ratings and was not disappointed. My rings are beautiful and most importantly the stones are secure again. read more

Appreciated the opportunity to have our business, good service, quality selections, and jeweler was happy to discuss affordable priced accommodations. read more

Came here to get my engagement ring resized from a 5 to a 4 1/2. They offered a quick turnaround time (just a couple of days) and low pricing. Picked up my ring and paid no issues. I've since been to two other jewelers for other needs and my engagement ring still measures at a perfect 5. I paid for a service I didn't even receive. Feeling pretty duped. read more

I found Eaton Custom Jewelers on Yelp & I'm so glad I trusted all the reviews. I brought in my three rings which needed to be cleaned & dipped in rhodium to get the shiny white gold back. I was quoted $50/pieces & was told it would take 7-10 business days. I received a text letting me know my items were done & ready for pick up right in the window they told me. Wow! My rings are beautiful. I haven't seen them shine like this in years. The process to drop off & pick up was simple, safe & the team is friendly. I appreciated the security measures taken & would absolutely recommend Eaton to anyone. I will be back for an updated appraisal on my rings soon! read more

Since relocating to Dallas, I have been looking for a reliable jeweler to handle few repairs and modifications on some of my pieces. I initially tried a different jeweler but was disappointed. However, I chose to give Eaton a try after finding them on Yelp, and it turned out to be the best decision! Denise and the owner David, were very friendly and professional, and they did an outstanding job! My rings and earrings look brand new! I look forward to doing more business with them in the future. I highly recommend Eaton Jewelry Custom Jewelers! read more

Eaton Custom Jewelers is the best of the best! From their excellent customer service to beautiful, reasonably priced jewelry and custom work, you won't find a better jewelry store anywhere in the DFW area. Even if you have to drive a bit, it's absolutely worth it! Thank you, Eaton Custom Jewelers! read more

My fiancé and I had been to many jewelry stores in the area over the past week and it was exhausting. Since we are getting married later in life, we were overwhelmed by the process, selection or lack there of and etc. We just happen to stumble across Eaton Jewelers as I was searching for other jewelers in the area. As soon as we stepped into Eaton's we were at home! David's selection was wonderful and he is a master at his craft. Scott and I are so thankful and grateful we found Eaton Jewelers. We will be back! read more

Needed a chain fixed as it has sentimental value with a loved one - wanted it repaired for the holidays: Found this gem at the corner of McDermott and Preston. (Head to the double glass doors on the ground floor and take the elevator to the second floor.) I was greeted upon entry and advised a woman of my dilemma. She immediately got David who saw and fixed the item. As I waited, I saw settings that were unique and beautiful. I saw anniversary/wedding settings and gift settings that I know will make someone very happy. In a short time, David handed the item back to me, fixed and with a smile (yeah, you can see that with masks - it is in the eyes). I was happy I found Eaton and that I have a jeweler for my future needs. read more

Eaton Custom Jewelers - Corner of McDermott and Preston - Jewelry Near Me - Plano, Texas

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Eaton Custom Jewlers did an excellent job with my family ring. David restored, updated, and fixed my Grandmother's ring. While resizing it, it snapped and his team went the extra mile to fix it. The ring turned out fantastic and I know my girlfriend will be over the moon. He worked with me and my budget, providing good info, feedback, and updates on progress. Overall I feel like he took excellent care of my family history, restoring and updating the jewlery while preserving the sentiment. I went to several other jewlers before settling on Eaton Jewlers. I felt like they would do the best job, and after recieving the finished product I still think so. They have excellent reviews for a reason. 10/10 read more

Excellent custom work on a ring and necklace. Would definitely recommend. Made diamond ring to my specifications and diamond necklace based on pictures. Quality job. read more

I came upon Eaton Custom Jeweler after visiting 2 other jewelry shops. I originally wanted to resize my engagement ring. The first jewelry shop was good but when I gave them my ring to work on, they texted me saying that my ring has a crack and that's it going to cost more money to fix and resize. I was very upset because two of their associates examined my ring prior and didn't mention anything about a crack. I couldn't trust them at that point. The second jeweler quoted me double from the first jewelry shop...then I found David!! He was very nice and answered all my questions. And the cost was very reasonable and affordable. My engagement ring is a tension ring and I know from time to time, I'll need to fix it again because the diamond can get loose from everyday wear. Knowing this I wanted to take my diamond and make a new ring and recycle my platinum band into a simple band. David designs a custom-made ring using my diamond into a beautiful yellow gold and platinum halo ring with my new platinum band!!! Thank you, David!!! You did an amazing job!!! You are my favorite go-to jeweler!!! read more

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Eaton custom jewelers is the best jeweler ever! I love working with David and his staff. 4 years ago he designed my engagement ring from an old ring my mother in law gave me and I recently wanted to redesign it again because I wanted it to match my band that is gold. David always gives the best quotes and is fair and honest and truly cares about his customers. I went to two other jewelers just to see what they would quote me and they quoted over $1500 more than David even thought I already had the diamonds!! and their design wasn't even half as nice and elegant as his! I love love love my ring and it's what I've always envisioned and I can't stop looking at my ring. I will always go to Eaton custom jewelers for all of my jewelry needs! Two years ago I also bought my mother in law pearl earrings from Eaton custom jewelers and she wears them every single day. Along with one of my wedding bands. David is the best! read more

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David and his team are fantastic. From an inspiration photo, he designed and created a ring that exceeded my expectations. We will come to Eaton Custom Jewelers for any of our jewelry needs in the future. read more

First time at this jewelry store and I needed my rings soldered together. I was very pleased with the work that was done and the professional environment when in the store. David was very knowledgeable when I had questions. Definitely would recommend this place to anyone! read more

Eaton Custom Jewelers - Jewelry Near Me - Plano, Texas

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My jewelry looks brand new! Thank you so much! David is exceptional to work with and the business is consistent year after year. read more

Eaton Custom Jewelers - Cleaned my 15 year old severely tarnished Tiffany bracelet- it look's brand new! - Jewelry Near Me - Plano, Texas

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My Fiancé chose this place to be our Jeweler for our upcoming enhancement ring purchase. And wow, we are so pleased with their service! I brought my size 7.5 ring (which was too large) to them and they were able to take it down to a 5.25! The ring fits amazing and they took the time to ensure I was happy with the fit, measured me before hand and even remembered some details about my fiancé and I when we were dropping it off. They promised it would get to me before thanksgiving and I got the call for pickup the day after I dropped it off!! They again, were so kind and remembering of details when I picked up the ring. They even polished and cleaned my ring to make it shine! We can't wait to do future business with them for my Fiancé's ring and my custom enhancement rings -The Fords read more

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David and Lily did an AMAZING job on my engagement ring. I had an idea of what I wanted, and they created a ring that far exceeded my expectations. It was done quickly, within a month. They were very good at explaining the ins and outs of engagement rings for a first time buyer, like what to look for in a diamond and how to make the perfect ring setting. My fiancé LOVES the ring and is getting compliments left and right. I can't recommend it enough if you're buying an engagement ring. I'm looking forward to returning for my wedding bands and anniversary gifts and birthday gifts in the future. read more

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I took my jewelry to Eaton because my friend went there and said they were excellent. As usual, I did my research and found they had very high ratings. Trust is hard to come by these days but I can say I am very happy with the repairs they did. They have beautiful jewelry for sale as well. read more

I have used Eaton Custom Jewelers several times and they never disappoint. They custom made my wedding ring and used my original diamond of 36 years!! It is so beautiful and they have fixed and cleaned several of my rings and they are perfect. I would recommend them to all of my family and friends read more

Lovely pieces in this store!! The customer service is amazing and everyone is friendly and helpful. They have repaired a ring for me and it turned out perfectly. read more

We had a fantastic experience with Eaton Custom Jewelers from start to finish! We chose them based on reviews and couldn't have been happier. We went in initially looking for a simple diamond anniversary band and after looking at several amazing options, we realized we wanted something custom, a combination of a few we saw. David designed and created the most beautiful, dainty, milgrain edge diamond band, and I am obsessed with it! David knocked it out of the park. He also noticed that my 13 year old engagement ring was in need of repair so he replaced the head and I honestly was not expecting that to wow me as much as it did. It's even more sparkly, substantial, and above all holding my diamond safely now. David was super responsive, easy to talk to, wonderful to work with, and I would recommend him and his team to anyone. I love that he designed it, it feels so special and personal. We will be back for any jewelry needs! read more

Eaton Custom Jewelers - David's work is incredible! He designed and created the top band with the milgrain edge. - Jewelry Near Me - Plano, Texas

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Needed a ring prong fixed and a lost stone replaced. David found a replacement and fixed the ring perfectly. Very professional, friendly and excellent communications on the repairs. If you are looking for repair, this is your place...you can stop looking. I am now a customer for life. Thank you again read more

David is always creating such beautiful work! He's done several pieces for us and we will continue to use him.

If you're looking for a customer jeweler in Dallas, look no further. David at Eaton's created both mine and my wife's wedding bands to our taste -- and they are amazing. Fair pricing, exceptional quality, great experience. Highly Recommend. read more

David Eaton was amazingly thoughtful and forgiving when I showed up while his shop was closed. He invited me in any way and took my jewelry repair order. The work was done on-time and under budget! Needless to say, I was impressed and overjoyed. A+ work! Thank you David! read more

Wifey take wedding rings in to get resized, based on yelp reviews, is told she should really have the prongs replaced and they can do it, just like it is. JUST LIKE IT IS. Says should take up to a week, but no more - they will call us. 9 days later, *we call* - it's ready. We go in. Ring now has a 6 prong setting, when originally it was 4. Prongs are bent unevenly around stone, prongs are huge globs on top of stone, and no crossbars underneath. Wifey almost blowing a gasket. David states this is better and more secure. Problem is he never acknowledges is that he changed the design of the ring without asking. This is his problem he created. We take it home, for an hour. Then we go to 2 other jewelers. Both state "politely" the work is less than good (their words) - so I have to go home, find pics of what it used to be and what we want. We do what I think is the right thing and let him fix it. Go back with pictures, and other mount pictures, he says he will custom make and fix it. Another week. We pick it up, now back to a 4 prong at least. The stone is crooked. Off by about 5-10 degrees, enough to notice. Stone not centered left to right, and angles on prongs front to back are different. Gold near base has holes from air bubbles and not filled/polished out. From a "custom" jeweler. At this point - I'm just over it, we will take it to someone who cares. Don't know if this was a case of the $$ was too small to really care, but if that's that the best he can do when it was his mistake to begin with - he should be ashamed. read more

My fiancé and I visited several jewelers in the area before deciding to go with David for creating my engagement ring and we could not be more pleased! He and Denise were so great to work with. Very friendly and listened to everything we wanted and created the most beautiful engagement ring for us. We will definitely be back and we highly recommend David! Thanks so much! read more

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Julie and Kathy did a fantastic job sizing my ring for me. It took about 10 days to get it back which was longer than I would have preferred but I have a feeling if I had asked for it to be done sooner, they would have been accommodating. They are super sweet and I'd definitely recommend them for any type of creative jewelry need. read more

My wife took 3 rings in for re-sizing (and ended up buying a new one as well!). This was her first time using a new jeweler since our former family jeweler passed away...so first impressions walking in were very important. Customer service was excellent and the prices were in-line with expectations. Highly recommended if you need some changes to your current jewelry. read more

I highly recommend David and his team at Eaton. We were looking for a jeweler that would replace a stone in my engagement ring with something else we bought. David was helpful, informative, and really worked with us to make sure it was what we wanted. I love my ring now! It looks completely different with the new stone. We will definitely go back to have a custom wedding band made. Thanks David and team! read more

I have been going to David for all jewelry work since he was at Bailey, Banks and Biddle many years ago. He does nothing but excellent work and can create something that will please your style. I highly recommend him. PS. His staff is super to work with also. read more

Can't say enough great things about this place! They were able to resize my engagement ring same day and you would never know it used to be almost 2 sizes bigger :) After getting it resized the ring was still moving around on my finger more than I was comfortable with, so I brought it back to have them take another look. They were able to add sizing beads to the bottom within 20 minutes and now it fits perfectly! I will definitely be back when I need a jeweler! I wouldn't trust my engagement ring to anyone else. read more