I went here with some friends a couple months ago on a night that was fairly crowded (it looked…read morelike a wedding party was there) and received terrible service. I realize that wait times can be longer on crowded nights--this is not because of that. Our server, Ivy, was incredibly rude and completely ignored us. She served all the tables around us, even sitting and chatting with customers or friends numerous times, despite the restaurant being packed and tables not receiving service. My group wanted to get food and drinks. Since the restaurant was crowded and our server hadn't come to our table for around 10 minutes after we sat down, we ordered our first round of drinks at the bar. No big deal. What frustrated us was when the server completely ignored or disregarded us MULTIPLE times as we politely tried to get her attention to order food. Ivy would walk right past us when she could clearly hear us trying to get her attention, or she would just look at us and then look away, as if doing her job wasn't worth her time. My friend went up to her to ask if she could take our order, and Ivy only told her something along the lines of "not right now." After around 30-40 minutes of sitting at the table, we realized we weren't going to get food from Ivy, so we moved to another server's section. I wish I could remember our second server's name, because she came up to us within maybe 1-2 minutes to ask for our orders and was genuinely so nice to us!! We told her about how rude Ivy had been, and the server apologized and said that apparently Ivy was like that a lot. My friends and I literally did nothing that would have caused Ivy to be rude to us. Ivy just decided that she would rather sit and talk with friends while on the job instead of serving us, then treat us like dirt on her shoe when we ask for food.

Best place to eat on Monday. Everyone else seems to close on Monday in downtown, but JJ's still…read moreplods on. They seem to have the best short order cooks and a wide variety of foods on their menus with the expertise to deliver it how and cooked to perfection. Highly recommend for lunch.

Food was fire. Service was fast and friendly. Restaurant was clean. Lots of traffic- they kept the…read moreflow moving at a good pace. I asked if they're the same as the Sharks in Chicago and the kid working the register said they're pretty much the same menu. Sho nuff tasted the same!

This place to me was like a hole in the wall; and I love finding a good hole in the wall!…read moreI ordered the 2 item dinner. I ordered the catfish nuggets and medium shrimp with fries and hush puppies. The catfish and shrimp were fresh, plentiful, made to order and delicious! The fries were good and hush puppies were okay. All in all I was very pleased with my lunch.

Wings are good but I doubt I'll return. The restaurant itself is filthy. Floor around the drink…read moremachine sticky. Workers tend to be pretty rude and dismissive. The whole restaurant needs to be cleaned.

Horrible customer service. Called to adjust my online order and was told they were too busy to fix…read morethe order.

We had a great dining experience here! We had the rib eye steaks, grilled shrimp, popcorn shrimp,…read moreCesar salad, and fries. There was four of us and we were celebrating Mother's Day. Maci, our server for the afternoon, was absolutely amazing. She did an amazing job and was just such a ray of sunshine on a cloudy rainy day. We absolutely adored her. The atmosphere of the restaurant is commercial roadhouse chic. It's charming in its way. Everything was clean, including the bathrooms. One nit pick was that one of the soap dispensers was empty but the other wasn't. On the bright side the rib eyes were cooked perfectly. Whether it was medium rare or just medium, they were cooked to the right temperature. Also the seasoning was done well. Nothing was over salted. Overall, for a chain restaurant, I was very impressed with both the food and especially the service.

I love a good Logan's Roadhouse, but tonight - this location fell far short. We were seated and…read morehad placed our food & drink orders long before the next booth was seated. We waited and waited, and eventually got part of our drink order - at the same time as the booth seated after us got both their entrees. Our waittress was nice; she explained that the kitchen and bar staff was all new. Eventually, we got a bit more of our drink order - still no food and my Sweet Tea was still absent. When she finally brought our food; my entree was missing the baked potato and I still had no tea. She hustled back to the kitchen and brought my tea and a Baked Potato with sour cream - my main request had been that there be no sour cream on my potato. She took it away, and finally brought my correct potato. This was the worst dining experience we have had in a year or more. We understand that new staff must be trained, but where was the manager?! We'll need to avoid this Logan's for a year or so; it took so long to get our food that we had no time for dessert.

Dissatisfaction with the lack of protein in my combination fried rice…read more.. I've had many orders in the past, and I know times are tuff but where is the Shrimp, chicken, beef and pork... DO BETTER PLEASE...

The food is good. The fried rice could be better, but all the main dishes seem good. Good egg rolls…read moreand cheese rangoons. They add the convenience fee no matter what. So just add 3% to what you expect to pay. Large portion is big enough for 2. Single guy at the counter for service. The tables and ambiance are lacking. to go food.

Excellent food! Polite, fast, friendly service. Very clean! What a delightful experience.read more

Finally got to try this place and was very pleased. The staff were great and very helpful,…read moreexplained menu items and offered add-ons. The food was good and I finally got the chance to try Kimbap and Snowflake Bingsu. Both very good. We had the Spicy Pork Kimbap, Spicy Pork noodle bowl, Spicy Pork Street Tacos, and Steak Korean Cheesesteak Fries. It was all delicious. The best part was the Caramel Bingsu. If you've never had it you need to try it My husband wanted a third taco until we got dessert. Then he said it was just right. The only issue is you have to park around back and walk through the drive to get to the door. Still worth it and I will go back.

Update 1-23-26 Before the snow / ice apocalypse…read more So I keep hearing Jeremy brag on the quality of steaks at TGI Fridays so we took the night to go do an early bday celebration for the wife. Ribeye steak cooked perfectly and it was pretty tender! Added the cowboy butter on top for the win. Broccoli was steamed and buttered. I will have to give them credit the steak was good quality! Wife ordered the new york strip and was bragging about it also. Appetizers were good as usual! Love the mozzarella sticks and the boneless wings with the whiskey glaze.

My co-worker and I came here for dinner while traveling through for work. The restaurant wasn't…read morebusy and we were seated pretty quick. Our server took our drink orders and got them out to us and gave us a few minutes to look over the menu. I got the 6oz sirloin special with broccoli instead of fries and added a side salad. My worker got the ribs and 8oz sirloin with a side salad and loaded mashed potatoes. The salads came out before the meal pretty fast and mine was pretty good. Our main courses came out while still eating our salads. My broccoli was cooked, but it was cool. The steak was ordered medium rare and was cooked correctly. The steak had good flavor, but pretty tough. My co-worker said his meal was good. If I were to try this place again I would definitely go with an appetizer or pasta possibly.