I recently boarded 13 horses at Bellevue Stables in Bow, NH under the management of Evelyn Cutting…read more and I would like to share my experience after my recent loss of one of them for the benefit of others. When I arrived, three horses were in stalls and the rest were in paddocks full-time at this facility and the ones outside weren't many. I provided detailed instructions regarding each of my horse's medications and supplements--everything was clearly labeled and organized in individual containers for the nine horses that required them.
After about 3.5 weeks, I discovered that the horses had not been receiving their medications nor supplements as instructed. When I asked about this, the barn manager responsible told me she was overwhelmed by the influx of horses, and at that time they had also hired a new employee to help her when we moved in. This was concerning, as consistent care is essential to equine health.
During my four months at the facility, several health issues arose. One horse developed a persistent cough that required extended treatment. Three horses developed ulcers, and two required a month-long course of Gastrogard as any equine person knows the expense of that medication alone. One horse, Merlin, was eventually referred to New England Equine for severe ulcers. On the day of his episode, I was told he was being monitored from a distance through a window not physically checking on him. When I arrived and saw him in person he was showing signs of distress, and was immediately trailered to New England Equine.
Another horse, George, experienced a significant health decline. He has Cushing's and requires daily medication, which I later found out was not administered for several weeks. His ACTH and insulin levels rose dramatically during that time, leading to a critical condition. He has since been re-evaluated by a veterinarian, and his prognosis is uncertain.
There were also concerns with cleanliness and paddock maintenance. Some paddocks were routinely cleaned, while others were not. Stalls were not always maintained consistently for example leaving the manure by the stall door until the following day and this was observed more than five times, and I observed a pattern of unequal care. There was no consistency on feeding schedule nor turn in or turn out time. When addressed I was told basically it's her way or the highway. Also in observation continuous construction projects that we were made aware of however many are started, and not finished...tack room, wash rack spaces that are half done, and still not usable to boarders. There is also a very strong presence of rodents, and birds throughout the facility. Both could be physically viewed, and also signs such as feces in tack room, grain storage, aisle ways, corner feed dishes. I also believe this could've been a contributing factor to my horses equine health. There were no signs, or effort in the removal, or treatment of the facility to remove such pests.
While I understand that caring for many horses is demanding, I believe that with proper staffing and oversight, these issues might have been avoided. I have been in the horse community for over 25 years and have never previously felt compelled to leave a review like this. Unfortunately, this experience led to over $18,000 in veterinary expenses and significant stress for both myself and my animals.
I hope this feedback encourages improvements in care and communication moving forward for future boarders, but also cautions the next boarder to be aware of problems that exist within this facility currently.