Greeted by an energetic customer service rep. Listened to…read moremy concern. Turned over to another rep who evaluated my tire size, etc. 10 minutes later took the car in. 15 minutes later after a complete check I was on the road. Replaced a valve stem which seemed to be problem, have not had problem since . Fred of charge !

Buyer beware. I purchased new tires in 2024. Recently, I took the vehicle to Discount Tire, the…read morelocation I purchased the tires from. I wanted to have the tires rotated and balanced. During the inspection, the sales representative told me that I could not have bought the tires in 2024 because the manufacturer's date, which is stamped on the wall of each tire, is different from the purchase date I provided. Turns out two of the tires were from 2020, the original purchase year of my vehicle, and the other two were from 2021. Prognosis: I needed 4 new tires due to the wear factor of each tire. Once the original bill of sale was produced, I was told that it must have been a manufacturer's error and that the Michelin Primacy tire I purchased isn't very popular, so the manufacturer must have shipped Discount Tire old tires, and the store didn't realize it. The very same day, my wife had an appointment with the same Discount Tire to have a flat repaired. I was told that she drove on the flat for too long and that the tire needed to be replaced. I informed the manager that this was not the case. The drive's flat tire went flat less than 50 feet from my driveway, and the car sat until our scheduled appointment. The manager stated that it was a bad tire and suggested I buy 4 new tires because the tires on the vehicle were hard to locate and match. He also said that he believed that the whole was too large to repair. At that point, I asked the manager to place the tire back in the hatch of my vehicle, so that I could drive the vehicle across the street to the dealer who had just performed a full inspection of the vehicle, including the tires, not more than a week before the flat. The dealer provided a written inspection report, showing that my 2024 vehicle was tip-top, including the tires. At that point, the manager of Discount Tire took the flat tire into his shop, where it was concluded that the tire was not faulty and that it could be repaired.

Matt's to the rescue again! My mother was passing through town and heard a noise under her truck…read morewhich was troubling. Matt's got her truck in the same day and fixed the noise for an extremely reasonable price. Honest, kind business. Have had numerous positive experiences for many years. Lucky to have this business in our area! Thank you!!!

I needed new brakes and new to the area. They were friendly and professional. I thought I needed…read morereplacement brakes for both front and back and they called and said only front! Honest guys!

I'm only giving them one star because I have to don't they always say that we'll get you in we'll…read moredo this we'll do that I have to pay them $50 extra plus the tire to change my tire they were way too busy I had to drop my car off for that most horrible customer service please do not ever show up at Belle tire in Benton harbor Michigan they suck I'm only giving them one star because I have to if I could give them no stars I would

Made an appointment on their website, ordered and paid for tires. A week later I show up for my…read moreappointment, and they said they don't have my tires I paid for, and that I will have to reschedule another appointment; of which I'll have to use PTO to come in again. They didn't call me to say they don't have the tires, I had to drive 25 minutes in to find out. Total bullshiz!!! After I get these tires on I'll find a different place to get tires. I've spent over $20k at this business and this is how they treat their loyal customers! F that!

Dimensions is an honest and extremely good service..priced appropriately and friendly serviceread more

Good service!Knowledgeable staff... Fair pricing too…read more I definitely recommend them whether you are just visiting or live here full-time.

I had just completed a long and unexpected rebuild of my rear driver side suspension on my 2011…read moreRAV4 only days before Thanksgiving. I didn't think any shop would be able to get me in for an alignment before I needed to travel for the holiday. I called M&W at a friend's recommendation and they got me an appointment for later that day. They called me back around 90 minutes after dropping my truck off and said it was finished! Everyone I dealt with was friendly and informative, and the work they did was fairly priced and solid! Aaron even texted me to ask how things were going after I'd had a couple days to drive around. They've got a new returning customer with me!

I can't think AARON enough for the great service he provided. I was indecisive and valued their…read moreexperience and knowledge and recommendation on a good set of tires that were not overly expensive. I will definitely take my Jeep back to them again. They went above and beyond. Jeep rides smoother and more quiet.

This place exceeds expectations regarding quality and efficiency. Im from out of town and needed my…read morewindshield wiper transmission replaced quickly and these guys were able to get it done in under an hour of total wait/labor time. Very friendly staff, easiest 5 stars around.

Great service, friendly staff and fair pricing. I have no negative comments. Highly recommend.read more

While traveling from Indiana to northern Michigan, two camper tires blew and we were out of spares…read more It was 8 pm and everything was closed, but P&R went above and beyond, checking their own trailer tires for a match, mounting one on our rim, and bringing it back to us. They even guided us off the highway to avoid rough roads and get us safely back on track.

Very helpful and accommodating while my vehicle was awaiting insurance settlement after an accident.read more

I may have had less professional experiences with a business, but I can't think of a single one…read morenow. I went in after suffering a flat on a new tire and brand new car. I'm talking less than 2 months on the road. There was nothing on the tire to suggest I had hit a nail or other road hazard. Basically, several employees there told me it was my fault I got the flat and they weren't willing to call Goodyear to inquire about the warranty so I had to pay them the full ~$200 for a tire and labor costs. They also very rudely said that if I had any issue with the new tire I bought from them, there was no guarantee / warranty on the new one either! Decided to get a second opinion. Went to Discount Tire on Napier Ave in Benton Harbor and explained my situation. They made no promises but contacted Goodyear to ask about it. Turns out it was covered because spoiler, it wasn't my fault and Goodyear corporate stands by their products. In any case, had it replaced by them and haven't had any issues since. And there's a warranty on it if anything else happens over the life of the tire. I asked at another shop for my own curiosities, and basically this place should have at least called corporate. As far as I can see, this is a scam shop. Do yourself a favor and don't go here.

We were visiting from out of town and got a screw in our rental vehicle tire on our way back to the…read moreairport 2 hrs away. These guys got us in right away on a Saturday afternoon fixed it quickly and got us back on the road stress free! They didn't even charge us a dime! Couldn't have had better service in a situation that could have been very stressful and caused us to miss our flight. Highly recommend them!

Jim and his crew are honestly the best around! They've managed to keep my 2010 Jeep Commander…read morerunning like new for the past 7 years. "Its a Jeep thing, you wouldn't understand" but they sure do! They are very reasonable on parts, service and turn around time to get you back on the road, plus they always let you know what the problem is before doing the work. I would highly recommend them for any vehicle work needed.

I had my air suspension converted and the service and price were great . Next day service and the…read morecustomer relations were outstanding . I would recommend this business for car or truck service, 5 stars .