Food smack yummy food called fries french fries. These fries are thick and crispy and the seasoning on. It is quite tasty indeed. The large basket of fries was around four dollars and change. read more

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Food: much better! Wings were juicy and sauced. Service: pre-ordered and was ready on time Ambiance: casual read more

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Late on reviewing, the last time we went here the service was well below average. The wings were ok, but if service drops below a certain point it overshadows the entire experience. Perhaps I encountered an "off day" both times I ordered there. It seems the other reviews have not been kind as well. I am hopeful that they will do better in the future. read more

i love wingstop but it's too expensive for my food to be cold, soggy, and overall gross. I got there 10 minutes before my food said it would be ready and when i went in it was sitting there ready, so of course i was stoked because they didn't seem busy. obviously they gave me what was left over or SOMETHING but all i can say is i wont be coming back any time soon. read more

Walked in and ordered 30 pc Family Classic with Large Fries. Happily waited at the store for food to be prepared and still ended up with cold fries!!! Ridiculous read more

Wingstop - Cold Fries - Chicken Wings Near Me - Bartlett, Tennessee

Wingstop is most definitely not the place to go when you want to want to get something quick to eat. It took about 25 minutes for us to get our food and it was not up to par at all. The wings were not fully seasoned and it tasted like they just tossed them in some sauce quickly. read more

Horrible service, cashier was on a FaceTime call While partially taking our order. Was rude and obnoxious. bathroom had no soap and no paper towels. read more

I have been to this location many times and prefer it over the Gtwn Pkwy location. Today,like any other time I placed my order online. I arrived 15 mins after placing the order,only to arrive and they had not started on the ordered. I waited an additional 30 mins only to receive lukewarm fries and mediocre wings. This isn't the first time I've ordered online and it wasn't ready by the time I arrived. I am guessing they don't start on the order until the person actually arrives to stop food waste. Someone else after me placed an online order and paid online and their order was handed right to them . I will still visit this location before the one mentioned above because despite having to wait for my order to be made, it is usually right and well literally made to order. The fries today were dropped for an order prior to mine and were flimsy and lukewarm. The fries are hit or miss. I either get flimsy fries or dried/hard fries soooooo yea there's that, even when I say well done it's rarely "perfect". The tables and floor were clean, I arrived about noon on a Saturday and there were two customers waiting on orders. It appeared one customer was upset with not having their order ready which I understood. I can't say I'd be back soon nor that I would refer ppl to this location based on the inconsistent service I've received. read more

I've been a wing stop fan for over 10 years, however last night I went to this location at 7:25pm and was going to order around $100 worth of wings. I was asked as soon as I walked in if I was picking up, I said no, and was told we are closed then. That is fine if you want to close then however change the SIGN on the door that says MIDNIGHT!!!!! read more

food is good however, when you enter you are never greeted, you're left standing there while the workers look at you and you're waiting to either order or pick your food up. and when you order ahead of time your food is never ready on time and i mean never!! then the workers are always laughing and playing read more

Ordered boneless wings, received bone in wings and the entirely wrong flavor. Not only that- they were BURNT. BLACK. disgusting. Will not be ordering from here ever again!!! read more

I didn't have a mask with me. The guy at the register (as well as the cooks) all have their masks around their chins. He said I had to have a mask. I said his mask wasn't even covering his mouth and he said "I didn't say it had to cover your mouth I said you have to have a mask". I understand requiring masks but what's the point if they're wrapped around your chin. I won't be back. read more

Here at 6 o'clock it says on the website open until midnight but the stores close, 30 minute trip for nothing

Arrived a little to close too closing time I guess since the door was locked, stood outside for a few minutes until the manager informed her crew that they were still open for another 12 minutes. Was never greeted, was never asked if I was ready to order, so I just proceeded to give my order and was promptly interrupted with "what's the name for your order?", rude but I looked over it. Didn't order a combo but that's what I was charged for, questioned it, but ultimately let that go as well. Astonishingly my food order came up pretty quick, once I got home I knew why, had to heat my wings up as they were pretty cold after just a 10 minute ride home, I'm guessing they were pre-staged. Hand sanitizer was provided, some staff wearing mask, almost no one wearing gloves??, ketchup packs were just throw in on top of my fries, no gloves, ketchup on top of food I had to eat?, well you get the idea. Food was good as mostly always, cold tho. Hadn't been at this location in almost a year, but the same customer service issues continue to plague this establishment. Hey I get it, not the best job, probably not the best pay, but there's another chicken place that nails it, so good customer service can be achieved!!, on a good note manager on staff was doing her best to abide by company hours and keeping her young staff motivated, I wish her well. read more

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the service was horrible and i ended up walking out. i walked in and they told me they weren't taking orders and were very rude about it. i would get it if they weren't so rude about it. i also saw people eating inside as well as picking up orders so it confuses me as to why they wouldn't take my order. read more

I ordered online, but when my brother went into the store to pick it up, they said they didn't receive my order. I have the confirmation email and before you ask, lol, yes it was the right store. So he came back home and I called them to see if I could cancel my order, and I was very rudely hung up on. Will not be returning. read more

Went to this location for the first time. I have been to wingstops many times for 10 years now in 5 different states. It must be the way Memphis locations are ran as the employees were on their phones and looked like they were having a social. Totally un organized and had to wait a hour for food to be ready. Won't ever return to this location and wing stop is off the list in the Memphis area as they obviously have bad service at their locations in Memphis as I've ran to this issue at their popular location too. Believe the reviews here all and boycott this location. read more

Terrible customer service. I waited 55 minutes for wings that are average as the day is long. I won't be back and I recommend not going yourself. read more

Wingstop - Chicken Wings Near Me - Bartlett, Tennessee

They had terrible service! this location is complete trash ! A waste of money and time.

My girlfriend has been waiting 2 hours for her wings and when she asked for a refund, they told her they couldn't refund her since she placed a online order, which does not make any sense. A 2 hour wait is absurd, and not being able to get a refund is absurd. If I could leave 0 stars I would. read more

I haven't been her in a minute but that's because they never give you ranch unless you ask for it which is pretty dumb to just assume that someone wouldn't need ranch. It's better to have it and not need it than to need it and not have it but I guess they just dgaf. And when I do get ranch it always tastes funny, like a sweet watery tartar sauce without the spice. It makes absolutely no sense to me that they would lack on one of the things that sets them apart from other chicken spots, along with the delicious fries but once again I just can't seem to get a good batch from this place. Lastly, the chicken is SOOO dry! So yeah, I really don't think these people care at all. I've never had a problem with the staff though, they all seem pretty cool from what I've seen. read more

Anytime you call after 8:00 they will ignore the phones. Tried to go up there tonight around 9:15(says they close at 12) and they're closed. Consistently poor service Wingstop is a great restaurant but the staff is literally so unpleasant it's not worth going.(I downloaded yelp just to leave this 1 review) The manager needs to step up this service has been horrid for years read more

I went to the location on Bartlett Boulevard around 6pm, stood at the counter for five minutes just for a lady to tell me they are no longer taking orders. The business supposed to be open until 12am. I'm pretty much done with WingStop. This is the third time I have received very poor service with this establishment. read more

the food was hot the wings had no season on it it taste plain chicken the cashier was on FaceTime the whole time this is my first and the wing taste like been drop two or three times it was just horrible the fries was nasty to this was my first time and my last time coming here read more

My experience was great. Young man with dreads up front was on point. Store was clean. The cook did his thang. I went Saturday around 12 noon. read more

The food was great. The service was even better. They kept me uptodate on the status of my order. The staff was friendly and professional.

DO NOT USE THIS WINGSTOP IN BARTLETT OR ANY WINGSTOP FOR THAT MATTER JUST IN CASE YOU HAVE ISSUES. One week ago I ordered from the website and WS immediately took the funds to cover said purchase from my bank account. Ok cool. However, through no fault of my own, my order was cancelled by the delivery guy because he arrived at the restaurant in Bartlett and it was mysteriously closed 4 hours early (6:45 on a Tuesday evening). Phone calls to the store were not answered (and continued not to be several days after)... So I called the customer service number AND put in an online request for help. (One week ago today).... still no refund or contact from anyone... called back the 877 number again today. All she could say was "unfortunately we will get back with you in the order your request was received." A week later and y'all still haven't gotten to my stolen money? She couldn't even tell me in what order my request was or when I could possibly expect a refund or contact from someone with corporate. Now, let me get this straight... when I order, my payment is processed immediately, like, you get your money...But when you don't give me my food, I have to wait an indeterminate amount of time to receive my money back? And NOBODY can tell me when I'll get my $34 back? Doesnt matter how good your food is if your customer service SUCKS. Worst customer service ever. Highly recommend that you steer clear of WS because if you have an issue, it'll be an eternity before it is resolved. read more

I passed this location a lot. Kind of close to the house. So I stopped one day and decided to try some. Clean restaurant and was greeted when I came in. The menu is somewhat confusing but after awhile I chose a 20 piece Asian something (flavor of the month type thing). Pretty good wings. Well the skin...I only eat the skin of chicken, weiiiiirrrddooooo!!!! Any who, been back a few times. Lemon pepper not that good. But the atomic flavor will fry your nose hair! I kid you not!!! Cajun are pretty spicy with a good seasoning. Nothing else wrong here...good fast wings! read more

Horrendous experience. Over an hour to get food and it was cold when we finally got it. Was told to calm the fuck down when I asked about how long it can possibly take to cook some wings. Absolutely no leadership, and a total incompetence trying to make the food. Stay away. read more

My experience here was fantastic although I usually don't frequent this location. It is night and day difference in the location near my house. The staff was very friendly my order was correct and the food was prepared exactly the way that I wanted it. I'm all about a bargain so when the meal deals at they have you can come out with a pretty good deal. The garlic parmesan is my favorite although the mango habanero is good too read more

UPDATE: Manager called me and took my input and ensured there will be a quality care of customer service at this location so we can know that what I wrote below should not be what this location is known for! Thank you for contacting me sir! I went to the Wingstop on Bartlett BLVD last night, ordered a 30 piece to go and sat with my 2 year old. When I walked in, there were 5 individuals standing and talking and one with her phone out. The young man at the register was the only attentive one in there. His name is Dilan. There were not tickets up when I walked in, and it seemed as they were not having any customers in at the moment. It was about 10 mins later about 5 people walked in and said they had been waiting 20 min's for their order and it would now be another 20 min's for their order as they decided to drain all fryers out at 7PM. Other customers were extremely upset, there was a lady who had waited the 40 total min's only to return as they forgot her 18 piece from a bundle. Not one person came up to the front to say anything other than, we're working on it. One of the girls began saying she didn't give a F_ about whose waiting, they'll eat when they get they food... and would dead look people as if she wasn't int the wrong. The young man, Dilan went to the back and began doing what he could to fix everything and was very, very overwhelmed. Needless to say, when I got my order placed at 7:21PM by 8:30 my daughter was crying and I asked what is the status and they said they were working on it, but it was a chaotic mess as no one took charge and all were waiting for someone else to get their hands dirty. They then used utensils from cleaning the fryers to pick up food from the fry baskets which in culinary sanitation is a reasonable no-no and lost a few customers due to that. I try to be reasonable and patient but 1hr for 30 wings with a crew of 7 on the clock... that's ridiculous... I'm not sure anything can/will be done to be re compensated for the hour of my life back from yesterday, but I will never return (mind you I drove from Millington because my wife loves the food). If the owner of that location could see this, I would ask that you identify who your young staff that really want to work are, and Dilan should be recognized as he stood out amongst all of them. If no response, I will definitely let everyone know that location has no standards in place to keep customers happy. I was one of about 5 people who got refunded last night due to young people not caring about having a job during a crisis like this where others lost their jobs. Thank you if anyone does read this and respond. Prior fast food manager here who is concerned for the owner of this franchise location. read more

I fell in love with the original hot yesterday so i ordered it again today, my order was extremely wet, leaked all over my car seat my car and me. I got out of the car made it back to work and just as i opened the door everything fell to the floor including my heart! I called told them what happened and they replaced my order! They are awesome! read more

They wont answer the phone. I call they just pick up and hang up. Employee situation must not be resolved.

So I was craving Ws .. ordered 40 piece WITH fries and Fried corn along with your usual fixings for the fam .. 40 min wait turned into an hour and some change ... employees were just in slow motion on the clock just get a check ... no work ethic it was evident in their body English ... got the food home ... started organizing all the orders to prepare... come to find out ...I'm missing a few things and go back to get it corrected... and ended up arguing about my order... And I order this all the time..... But tonight there was a problem.. the way I ordered... seems if I order fried corn I don't get fries ... if I order fries I can't get corn ... anyway we agree to disagree and I'm missing a 10 piece also ... as the person walked away cussing at me under breath ... to make one part of the order right... I'm thinking... she's going to show me!! and make me wait and possibly contaminate my order ... I can't put my family through that so .. I said F-this under my breath and left to find alternatives ... this Wing stop had great service and food sadly has went downhill.... I'm done with this location... read more

Last time I'm going to this location. I ordered online for a pick up 2 hours later so I could bring dinner home. When I arrived not only was my order not ready so I waited for about 15 minutes or so to get it. So I finally got my order and made the 5 minute drive home. I opened up the order to find not only was my order not correct as I ordered one regular fry and one cheese, but I got two regular fries, but my food was cold. Barely room temperature at best. So I placed my order two hours prior, arrived one time to pick it up, had to wait because it wasn't ready, and got home to cold wings and fries. It seems to me like they made my food when I ordered it and it set out for a couple hours till I got it. Never going back. read more

I really want to give 0 stars. I ordered online and paid for the wings online. The time it gave me for pickup was 16-21 minutes. When actually it took 1 hour. I would have left if I didn't pay online. The employees were busy talking instead of cooking and they were working tickets all out of order. I know that because I saw people place an order at the counter and get their food before me. On top of all that my fries were cold. I wanted to take them back in but I was tired and I knew the kids were at home hungry. I will never go back again. read more

The front door opens and closes at will letting flies have a field day in the store I've swatted at so many flies to stop them from aggravating me I can only imagine what they are doing to the cooks by the food smh I'm about to just get my money back read more

horrible customer service. placed an online order and came in 15 mins after i had placed it expecting the food to be ready and waited another 30 mins! staff is more concerned with what's happening on their phones and cannot be bothered. never coming back, so disappointed. read more

Normal this place is really good, but today I did a carry out order and it was an hour and a half late according to the original ready time. There were only 2 workers and 20 other people waiting on their carry out order. You really need to get this fixed Wingstop, you are normally on of my favorite wing places. read more

Horrible customer service! Missing a 10 piece wing and tenders not in my bag. Called 5 times and no one answered the phone. Drove back up there and was called a liar by the female behind the counter. Told me she put everything in the bag and there was no way anything was missing. Refused to fix the problem until I asked for a number for higher authority. Called her manager and lied to him while I was standing right there. Manager told her to just make what was missing and fix it and she had the worst attitude about it. Waited 30 mins for her to make the food and she then tossed it on the counter without saying a word to me. Will never go back. read more