Ordered ahead and still had to wait 20 mins for my order and it was wrong. I showed the guy at the window my receipt and proof and he began to argue it. I did eventually get my right order but what a terrible experience and awful workers. This location also closes down their inside by 9pm and that's posted nowhere. This forces you to wait in the drive thru for however long it takes those in front of you. Go anywhere else but here read more

My first time ordering from Avon location and will be my last. First off, EVERYTHING was cold smh. Secondly, was the flavor even in the room with us? Literally could've done better in my own kitchen. Wasted $30 on nasty food. If you're looking for good wings, I'd suggest hitting up your local pub bc these wings were trash and everything including the fries were ice cold. Do better Wingstop!!!!!! read more

Good wings but the wait is ridiculous. I ordered 50 mins ago and my order is still not ready. This is a regular occurrence at the Lakewood, OH location. read more

6/10 Order was easy and 30 piece was done by 15mins... tried as someone said they have the best lemon pepper wings which was not true, BWW was probably slightly better... Cajun was a complete disappointment (avoid if you can) Wings are big and cooked right, just the seasonings are very disappointing.. I wouldn't recommend. read more

Wingstop - 30 Wings - Chicken Wings Near Me - Cleveland, Ohio

Food is good when the order is correct. Service is terrible, always extremely rude and there is only one work speed and that is slow! If you use the app to order and it gives a 15-20 minute pickup time, when you show up in that window you still wait another 15 minutes minimum. There are other chicken options, I would suggest staying away unless you order at least 1 hour in advance. The only positive is the food tastes good the rest is a negative experience. read more

I've been waiting for more than hours for your workers, you don't want to work now, where is my food

Interesting experience here today, food was good, seasoned perfectly, hot and fresh, worth the money. The woman At the counter was extremely overwhelmed with walk in and phone in orders and was frustrated which I get, I know many businesses have staffing shortages right now so I won't hold it against any of them. The restaurant is definitely not open for dine in or at least I assume not as none of the tables are out, it looks like somebody started mopping and just didn't finish there was water all over the floors...interesting like I said but I know they were Extremely busy and there were only four people working so we will chalk it up to that. But the food itself once again was great. read more

Wingstop - tables and chairs in a restaurant - Chicken Wings Near Me - Cleveland, Ohio

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Service horrible I saw rats in there and the barley gave me a wing for my order wouldn't recommend the workers are extremely rude and don't care about you. read more

Wingstop - I don't know they expect this to be a a wing but count y'all days. - Chicken Wings Near Me - Cleveland, Ohio

It's ok. Sometimes they forget to add your drinks but otherwise it's cool. Good wing flavors

vegetables were old -celery and carro sticks. order is never correct! This is the Wingstop on Harvard in Cleveland

Was reluctant to try this place based on the poor ratings. But it's walking distance ftom my office, it was lunch time, and let's face it, I like wings. The place is nice and clean, check. The young lady who took my order was mildly peasant, check. I ordered 10 hot wings, cooked crispy with a side of bleu cheese. It took about 15 minutes for my order to be ready, about what I'd expect for wings, check. The wings weren't quite as crispy as I like, but they were still pretty good. I was pleasantly suprised at the "larger than expected" side if bleu cheese dressing that came with it. read more

Wingstop - Hot wings with a side of bleu cheese - Chicken Wings Near Me - Cleveland, Ohio

If i got no stars I definitely give none ! We ordered online and said extra well done on both fries and wings. It come out both of them soft !! Like soft the fries still white... and we put extra seasoning and turned out NONE seasoning not even a piece of salt... what the heck. And veggies... like what feeding pigs read more

Wingstop - Crappy fries - Chicken Wings Near Me - Cleveland, Ohio

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***ALWAYS CHECK YOUR ORDER*** The last several times I have gone to this location they have forgotten something, mixed up the order with someone else's, or served ice cold food. I love Wingstop but this particular location just doesn't make the cut when it comes to quality service. read more

This Wing Stop is beyond ghetto. I came here twice and both of my orders were given away to someone else with no explanation. I had to wait 20 minutes for orders to be remade read more

Wingstop - Ghetto the place, location, and employees. - Chicken Wings Near Me - Cleveland, Ohio

The food from wingstop, don't get me wrong is very good. However, the service that was provided to us was unsatisfactory due to the fact that half of our order was missing and the staff was not as friendly as i would of hoped since they had forgotten some parts of our order. Other than this incident the food was very tasty. read more

Bad service bad workers terrible food it's just a wastme of money I would never go there again

This is place really bad the food has no flavor it's very bland I got 8 wings and fries or 20$ the fries are REALLY GREASY I don't recommend this place read more

Wing...STOP. STOP STOP.... I've been a wingstop head pretty much since freshman year in college, As a matter of fact i think 30 of my freshman 40 was from eating at wingstop. Thats a little TMI but needless to say I am a wing expert when it comes to this chain. And when I found out they opened one on the west side near my job i was like a kid in a candy store. Its on West 106th and Lorain, theres a small very small parking lot on the side, Its actually really easy to miss. Inside is brand spanking new, very clean, very organized and easy to find your way around. Typical "made to order" store, you wait in line, read the menu, badabing badaboom. THIS specific location just opened and i feel like they are on the verge of closing if they keep heading down this path. For starters, the cashier didnt know much about anything. She was ditzy, kept saying " uhhhh" and had to call her coworkers for every other question. So i thought okay maybe shes in training so ill let it slide. I ordered a wing and fries combo, 8 wings, fries, soda. My wings came drenched in sauce (original hot) which i love, but they werent cooked! i bit the first one and almost vomited . SO i bit into another one, SAME issue. I went to the counter and showed the girl, she said " oh my bad" took the package and showed it to the two men behind the counter. The guy came up and explained that he cooked them according to their "directions" and if i wanted them done extra i should have asked for " well done"..SCUSE you? I want a fully cooked wing, thats not well done, thats DONE according to the FDA standards smh. So i didnt even bother to eat the rest of my 8 wings. I went to my fries, i got them with cheese sauce and was hungry so i was hoping they would be everything...nope. They accidentally seasoned them with cajun and this salt/sugar mixture which made it taste like i was eating a frosted jalapeno...the only thing that was normal was my sprite. I wont be back to THIS location until they clean their act up. As for wing stop as a franchise they will always hold a special place in my heart. read more

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I will give them a single star because my call ahead order was ready when I walked in. My satisfaction stopped there. The cashier misquoted the total, she had no clue how to give good customer service and walked away with a line of customers. After several minutes of waiting on a manager I just left. Called the manager Brittney... COMPLETE waste of time. Oh and my fries were barely seasoned. Needless to say I won't be visiting this location again. read more

Great flavorful wings. My wings are fresh and crispy. Louisiana rub is the best!! The place is clean and inviting.

When I arrived I was a little skeptical because of the reviews I read but I was pleasantly surprised and very much impressed with the courteous staff and cleanliness of the restaurant. I order the meal for 2 parmesan chicken and fries and everything was made to order and hot fresh and delicious!!!!! Jeqwuan was extremely knowledgeable of product and presented top notch customer service. Highly recommend you will not be disappointed. read more

2.5 stars is too generous.. not enough employees competent enough to know what to do waited 1 hour standing in restaurant just for them to tell us they gave our food to someone else... middle of a pandemic no employees working with food wearing gloves, witnessed an employee put a receipt in her mouth before taping it to a bag... got a refund and left disgusted and disappointed with the 20 other people who's food was messed up or they just didnt get, if u really need wingstop drive to amherst itll save you some pain read more

Was excited to try their wings until we showed up and the man opens the door and rather rudely tells us that they aren't open for another 20 mins which would make it 11:30 when the door clearly said 11. read more

Came in 12-26-19 and order some wings and the young man jeqwuan was polite and smiley. But when I was waiting for my food 2 girl employees was in the dining room loud, ghetto and very unprofessional the big one was just staring me up and down like she want to attack me. But other than that the food was amazing read more

If I could rate this 0 stars I would, but the only reason it's getting 1 is because the food is good. Everything other than that is terrible. I waited 45 minutes for 8 chicken wings. That's not an exaggeration. 45 minutes. The tables were dirty, the drink station was sticky and looks as though it hasn't been cleaned in a month. If you want wingstop, go to a different location. read more

The 1st few months of that place opening it was great. The manager there, literally took this place downhill. Ben there about 15x. 1 time it was great and She was working there. Skinny white lady! 2nd time it was good. Not great, but good. From 3-10xs it was ok.. last 3 times. Complete fail. Every time I came in she was there. The last 2 times where a nightmare. I ordered 5 citrus blaze 5 garlic 5 lemon pepper 5 boneless citrus. And fries. Got to Westlake and oil spilled all over my car. Opend the only box they gave me and there was 7 lemon pepper 5 garlic 1 citrus and 1 boneless citrus. And a basket of half cooked fries. I called and they said oh we thought you ordered 1 and 1. You would be surprised how many people call and order just 1. I said ok. So where is the rest. I drove all the way back from Westlake and gave them there food back. And I promise I'll never step foot in there ever again that lady manager they have is tearing this place up. Sadly.. she belongs at a McDonald's drive thru on the midnight shift. With the attitude she has. Horrible. Don't go there please you will regret it. Nasty ass food oily and not even cooked all the way. Looks like crack was taking her face over. Basically a Skelton managing wing stop on Lorain rd Cleveland Ohio. read more

I went to this location of Wingstop 2 other times since this one just recently opened but never late in the evening on a weekend. Big mistake first of all I phone in my order and the girl that answered told i the phone could not seem to get a combo with 4 wings with one sauce and the other 4 with another sauce correct. I should have stopped there. But finally she said it would be 25 minutes. I arrived in 25 minutes and was told it was not ready. I waited and waited. In the mean time the had really messed up this other guys order. Gave it to someone else and they brought it back and wanted to give it to him. That was just ridiculous. After another 20 minutes I received my order. I took it home and it was horrible the wings were like they had been fried hard and sitting out then sauce put on them. The fries has made the top of the bag really greasy. The need some older people in there with customer service skills that tale pride in what they are doing. If they don't get it together the location will close. People in the neighborhood will stop coming and word about the bad food and bad service will be their demise. read more